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Inactive Mal-Ware and/or Virus?

Discussion in 'Malware and Virus Removal Archive' started by bizman1233, 2011/08/28.

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  1. 2011/08/28
    bizman1233

    bizman1233 Inactive Thread Starter

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    [Inactive] Mal-Ware and/or Virus?

    The computer is a Dell, Demision 3000, desktop, running Windows XP Home Edition. My problem is two different annoying situations. The first is a "Congratulation, You Won ad which keeps coming up. The second is I am getting a random window opening up which is full screen when I click on another link which I want. Even through I'm using a reduces screen the unwanted screen will always be full screen. It is not constant as to what is in the full screen either. Mal-Warbytes and my Avast virus protect is not detecting anything.


    Suggestions as to how get rid of this problem?
     
  2. 2011/08/28
    broni

    broni Moderator Malware Analyst

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    Please, complete all steps listed HERE

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     

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