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Resolved Java issue ... maybe something in Windows 10 also?

Discussion in 'Windows 10' started by basketcase, 2017/01/07.

  1. 2017/01/25
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    I PM'ed you my response but yes you select the items and remove them using the red X in the Autoruns toolbar.
     
  2. 2017/01/26
    basketcase Contributing Member

    basketcase Well-Known Member Thread Starter

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    Thanks. The losing the computer to a background process has stopped. And it is doing all things quicker - I suppose due to fewer apps running at start up and in the background.

    Whereas uninstalling Java seemed to be a big part of the fix, I' wondering now just what is the value of Java? I'll read up on that one, and thanks again for the help.
     

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  4. 2017/01/26
    Evan Omo

    Evan Omo Computer Support Technician Staff

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  5. 2017/01/28
    basketcase Contributing Member

    basketcase Well-Known Member Thread Starter

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    Whoops! My apologies - I missed the services instruction. I'll go back and read through it all again.

    Do you mean a screen shot captured from a Windows screen, or from the Autoruns services tab?
     
  6. 2017/01/28
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    No I need a screenshot from the System Configuration window. We are done with Autoruns.

    This is what I need.

    Pic.png
     
    Last edited: 2017/01/28
  7. 2017/01/28
    basketcase Contributing Member

    basketcase Well-Known Member Thread Starter

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    Ask and ye shall receive…

    What I did was open the utility from a command prompt and then use the snipping tool to capture the jpegs.

    I scrolled each section so that the service just “peeping” at the bottom appears at the top of the next screen shot.

    Thanks, and I’ll look forward to your take on this.

    [​IMG]

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    … and that’s all!
     
  8. 2017/01/29
    basketcase Contributing Member

    basketcase Well-Known Member Thread Starter

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    Okay. Here's take II. All Microsoft services are hidden.

    [​IMG]

    [​IMG]
     
  9. 2017/01/31
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Click Start< type Services in the Start search box and hit enter to open the Services window. After the services window opens double click on each service that I list below and set the startup type to Disabled:

    Adobe Acrobat Update Service
    Adobe Flash Player Update Service
    Adobe Genuine Software Integration
    Intel Content Protection
    D-Link Wireless Service
    NitroPDFReader
    Protexis Licensing V2

    After you disable those services please follow step #29 in my guide which will instruct you to run Delfix. Please run that tool and post the requested log in your next reply.
     
  10. 2017/01/31
    basketcase Contributing Member

    basketcase Well-Known Member Thread Starter

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    Delfix log -

    # DelFix v1.013 - Logfile created 31/01/2017 at 07:10:02
    # Updated 17/04/2016 by Xplode
    # Username : Rick - RICKS-M91P-THIN
    # Operating System : Windows 10 Pro (64 bits)

    ~ Removing disinfection tools ...

    Deleted : C:\zoek_backup
    Deleted : C:\AdwCleaner
    Deleted : C:\zoek-results.log
    Deleted : C:\Users\Rick\Desktop\AdwCleaner.exe
    Deleted : C:\Users\Rick\Desktop\JRT.exe
    Deleted : C:\Users\Rick\Desktop\JRT_1.txt
    Deleted : C:\Users\Rick\Desktop\MiniToolBox.exe
    Deleted : C:\Users\Rick\Desktop\SecurityCheck.exe
    Deleted : C:\Users\Rick\Desktop\ZHPCleaner.exe
    Deleted : C:\Users\Rick\Desktop\ZHPCleaner.lnk
    Deleted : C:\Users\Rick\Desktop\ZHPCleaner.txt
    Deleted : C:\Users\Rick\Desktop\zoek-results.txt
    Deleted : C:\Users\Rick\Desktop\zoek.exe
    Deleted : HKLM\SOFTWARE\TrendMicro\Hijackthis

    ~ Cleaning system restore ...

    Deleted : RP #30 [Windows Backup | 01/09/2017 01:00:23]
    Deleted : RP #32 [Windows Backup | 01/16/2017 03:29:22]
    Deleted : RP #34 [JRT Pre-Junkware Removal | 01/20/2017 00:19:49]
    Deleted : RP #35 [JRT Pre-Junkware Removal | 01/20/2017 01:05:14]
    Deleted : RP #36 [JRT Pre-Junkware Removal | 01/21/2017 23:17:30]
    Deleted : RP #37 [Removed Java 8 Update 101 | 01/23/2017 01:14:32]
    Deleted : RP #38 [Windows Backup | 01/23/2017 10:19:48]
    Deleted : RP #39 [Windows Backup | 01/30/2017 14:08:47]

    New restore point created !

    ########## - EOF - ##########
     
  11. 2017/01/31
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Ok awesome. Do you have any other questions or would you consider this thread resolved? How is the computer running now?
     
  12. 2017/01/31
    basketcase Contributing Member

    basketcase Well-Known Member Thread Starter

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    Buzzardy old refurb that it is, the computer is all the same running amazing. This has been the most complex issue I've had to deal with so I really appreciate the help.

    So yes, I would mark this one resolved.

    Thanks again!
     
  13. 2017/02/01
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    You are welcome. :)
     

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