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Solved "IT Helper" Got Into Friend's Computer

Discussion in 'Malware and Virus Removal' started by virginia, 2017/11/18.

Page 1 of 2
  1. 2017/11/18
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
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    25
    Broni,

    Helping a friend - Toshiba Laptop with Windows 7 - who got a call from an "IT Consultant" and agreed to pay their fee. They said they were going to clean her computer and get it running top notch. She gave them access to her computer through Screen.Connect.WindowsClient.exe. It appears that they downloaded "caffeine.exe" that simutlates keystrokes every so often to keep the computer active. Also found mozybackup.exe which they may have downloaded - I'm not familiar with that app.

    She would now like to be rid of all traces of these opportunists. We would appreciate your help in doing this.

    I have pasted in the FarBar Txt and Addition logs:

    TXT (First Part)
    Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 18-11-2017
    Ran by louisa (administrator) on LOUISA-PC (18-11-2017 14:39:44)
    Running from C:\Users\louisa\Desktop
    Loaded Profiles: louisa (Available Profiles: louisa)
    Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
    Internet Explorer Version 11 (Default browser: IE)
    Boot Mode: Normal
    Tutorial for Farbar Recovery Scan Tool: FRST Tutorial - How to use Farbar Recovery Scan Tool - Malware Removal Guides and Tutorials

    ==================== Processes (Whitelisted) =================

    (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

    (Microsoft Corporation) C:\Windows\System32\wlanext.exe
    (Intel(R) Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\Ntrtscan.exe
    (Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    () C:\Program Files (x86)\ScreenConnect Client (b0be47715f9a8c30)\ScreenConnect.ClientService.exe
    (Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    (TOSHIBA Corporation) C:\Windows\System32\ThpSrv.exe
    (TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    (Intel(R) Corporation) C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
    (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    (Red Bend Ltd.) C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
    (Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
    (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\svcGenericHost.exe
    (TOSHIBA CORPORATION) C:\Program Files (x86)\Toshiba\widimon\widimon.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\TecoService.exe
    (Intel Corporation) C:\Windows\System32\hkcmd.exe
    (Intel Corporation) C:\Windows\System32\igfxpers.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
    (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
    (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    (TOSHIBA Corporation) C:\Windows\System32\ThpSrv.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\Teco.exe
    (Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
    (Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
    () C:\Program Files\TOSHIBA\FlashCards\Hotkey\TCrdKBB.exe
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\HostedAgent.exe
    (TOSHIBA CORPORATION) C:\Program Files (x86)\Toshiba\Utilities\KeNotify.exe
    (Mozy, Inc.) C:\Program Files\MozyPro\mozyprostat.exe
    (Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\PccNtMon.exe
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\logWriter.exe
    (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    (Intel Corporation) C:\Windows\System32\igfxext.exe
    (ScreenConnect Software) C:\Program Files (x86)\ScreenConnect Client (b0be47715f9a8c30)\ScreenConnect.WindowsClient.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\CPM\TMCPMAdapter.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\BM\TMBMSRV.exe
    (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
    (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
    (Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    (Mozy, Inc.) C:\Program Files\MozyPro\mozyprobackup.exe
    (Mozy, Inc.) C:\Program Files\MozyPro\mozyprobackup.exe
    (Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    (Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\SeaPort.EXE
    (Microsoft Corporation) C:\Windows\SysWOW64\wbem\WmiPrvSE.exe

    ==================== Registry (Whitelisted) ===========================

    (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

    HKLM\...\Run: [] => [X]
    HKLM\...\Run: [TPwrMain] => C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE [590256 2011-05-17] (TOSHIBA Corporation)
    HKLM\...\Run: [HSON] => C:\Program Files\TOSHIBA\TBS\HSON.exe [296824 2010-09-25] (TOSHIBA Corporation)
    HKLM\...\Run: [TCrdMain] => C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe [972672 2011-04-27] (TOSHIBA Corporation)
    HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [2189416 2011-03-01] (Realtek Semiconductor)
    HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2679592 2011-02-03] (Synaptics Incorporated)
    HKLM\...\Run: [ThpSrv] => C:\windows\system32\thpsrv /logon
    HKLM\...\Run: [Teco] => C:\Program Files\TOSHIBA\TECO\Teco.exe [1544624 2011-05-24] (TOSHIBA Corporation)
    HKLM\...\Run: [IntelPAN] => C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe [1935120 2011-06-01] (Intel(R) Corporation)
    HKLM\...\Run: [TosSENotify] => C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe [710560 2011-06-10] (TOSHIBA Corporation)
    HKLM\...\Run: [TosWaitSrv] => C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe [712096 2011-07-01] (TOSHIBA Corporation)
    HKLM\...\Run: [TosVolRegulator] => C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe [24376 2009-11-11] (TOSHIBA Corporation)
    HKLM\...\Run: [TosNC] => C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe [597936 2011-07-27] (TOSHIBA Corporation)
    HKLM\...\Run: [TosReelTimeMonitor] => C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe [38824 2011-06-28] (TOSHIBA Corporation)
    HKLM\...\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
    HKLM\...\Run: [SpywareTerminatorShield] => C:\Program Files (x86)\Spyware Terminator\SpywareTerminatorShield.exe
    HKLM\...\Run: [SpywareTerminatorUpdater] => C:\Program Files (x86)\Spyware Terminator\SpywareTerminatorUpdate.exe
    HKLM\...\Run: [MapsGalaxy Home Page Guard 64 bit] => "C:\PROGRA~2\MAPSGA~2\bar\1.bin\AppIntegrator64.exe"
    HKLM-x32\...\Run: [SVPWUTIL] => C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe [532480 2010-11-09] (TOSHIBA CORPORATION)
    HKLM-x32\...\Run: [HWSetup] => C:\Program Files\TOSHIBA\Utilities\HWSetup.exe [423936 2011-03-10] (TOSHIBA Electronics, Inc.)
    HKLM-x32\...\Run: [KeNotify] => C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe [34160 2010-08-16] (TOSHIBA CORPORATION)
    HKLM-x32\...\Run: [TSleepSrv] => C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe [252792 2010-06-04] (TOSHIBA)
    HKLM-x32\...\Run: [mcui_exe] => "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [96056 2013-05-30] (Hewlett-Packard)
    HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [919008 2012-07-27] (Adobe Systems Incorporated)
    HKLM-x32\...\Run: [OfficeScanNT Monitor] => C:\Program Files (x86)\Trend Micro\Client Server Security Agent\pccntmon.exe [3812112 2017-10-27] (Trend Micro Inc.)
    Winlogon\Notify\igfxcui: C:\windows\system32\igfxdev.dll (Intel Corporation)
    HKU\S-1-5-19\...\Policies\system: [DisableCMD] 0
    HKU\S-1-5-19\...\Policies\system: [NoDispAppearancePage] 0
    HKU\S-1-5-19\...\Policies\system: [NoDispBackgroundPage] 0
    HKU\S-1-5-19\...\Policies\system: [NoDispSettingsPage] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoViewOnDrive] 0
    HKU\S-1-5-19\...\Policies\Explorer: [DisableLocalMachineRun] 0
    HKU\S-1-5-19\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
    HKU\S-1-5-19\...\Policies\Explorer: [DisableCurrentUserRun] 0
    HKU\S-1-5-19\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoViewContextMenu] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoShellSearchButton] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoFind] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoFile] 0
    HKU\S-1-5-19\...\Policies\Explorer: [HideClock] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoTrayContextMenu] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoTrayItemsDisplay] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoSetFolders] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoDevMgrUpdate] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoSetTaskbar] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoDeletePrinter] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoDFSTab] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoChangeStartMenu] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoLogoff] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoWindowsUpdate] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoEncryptOnMove] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoRunasInstallPrompt] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoResolveSearch] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoSaveSettings] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoHardwareTab] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoStartMenuSubFolders] 0
    HKU\S-1-5-20\...\Policies\system: [DisableCMD] 0
    HKU\S-1-5-20\...\Policies\system: [NoDispAppearancePage] 0
    HKU\S-1-5-20\...\Policies\system: [NoDispBackgroundPage] 0
    HKU\S-1-5-20\...\Policies\system: [NoDispSettingsPage] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoViewOnDrive] 0
    HKU\S-1-5-20\...\Policies\Explorer: [DisableLocalMachineRun] 0
    HKU\S-1-5-20\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
    HKU\S-1-5-20\...\Policies\Explorer: [DisableCurrentUserRun] 0
    HKU\S-1-5-20\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoViewContextMenu] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoShellSearchButton] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoFind] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoFile] 0
    HKU\S-1-5-20\...\Policies\Explorer: [HideClock] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoTrayContextMenu] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoTrayItemsDisplay] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoSetFolders] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoDevMgrUpdate] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoSetTaskbar] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoDeletePrinter] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoDFSTab] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoChangeStartMenu] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoLogoff] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoWindowsUpdate] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoEncryptOnMove] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoRunasInstallPrompt] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoResolveSearch] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoSaveSettings] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoHardwareTab] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoStartMenuSubFolders] 0
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\...\Run: [AppGraffiti] => "C:\PROGRA~2\APPGRA~1\AppGraffiti.exe"
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\...\Run: [AppSync] => C:\Users\louisa\AppData\Roaming\AppSync\AppSync.exe [5004296 2017-10-31] ()
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\...\Policies\Explorer: [NoViewContextMenu] 0
    HKU\S-1-5-18\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [30872672 2014-12-11] (Skype Technologies S.A.)
    HKU\S-1-5-18\...\Policies\system: [DisableCMD] 0
    HKU\S-1-5-18\...\Policies\system: [NoDispAppearancePage] 0
    HKU\S-1-5-18\...\Policies\system: [NoDispBackgroundPage] 0
    HKU\S-1-5-18\...\Policies\system: [NoDispSettingsPage] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoViewOnDrive] 0
    HKU\S-1-5-18\...\Policies\Explorer: [DisableLocalMachineRun] 0
    HKU\S-1-5-18\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
    HKU\S-1-5-18\...\Policies\Explorer: [DisableCurrentUserRun] 0
    HKU\S-1-5-18\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoViewContextMenu] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoShellSearchButton] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoFind] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoFile] 0
    HKU\S-1-5-18\...\Policies\Explorer: [HideClock] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoTrayContextMenu] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoTrayItemsDisplay] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoSetFolders] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoDevMgrUpdate] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoSetTaskbar] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoDeletePrinter] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoDFSTab] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoChangeStartMenu] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoLogoff] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoWindowsUpdate] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoEncryptOnMove] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoRunasInstallPrompt] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoResolveSearch] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoSaveSettings] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoHardwareTab] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoStartMenuSubFolders] 0
    SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll
    Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\MozyPro Status.lnk [2017-11-16]
    ShortcutTarget: MozyPro Status.lnk -> C:\Program Files\MozyPro\mozyprostat.exe (Mozy, Inc.)
    CHR HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION

    ==================== Internet (Whitelisted) ====================

    (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

    Tcpip\Parameters: [DhcpNameServer] 68.100.16.30 68.10.16.30 8.8.8.8 8.8.4.4
    Tcpip\..\Interfaces\{B8F8E330-F5AE-4D95-BB36-5B7659BDB06F}: [DhcpNameServer] 68.100.16.30 68.10.16.30 8.8.8.8 8.8.4.4

    Internet Explorer:
    ==================
    HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <==== ATTENTION
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <==== ATTENTION
    URLSearchHook: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 - (No Name) - {00000000-6E41-4FD3-8538-502F5495E5FC} - No File
    URLSearchHook: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 - (No Name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - No File
    URLSearchHook: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 - (No Name) - {26842a09-ffa8-4e2c-ae12-0c80f01c3295} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll No File
    URLSearchHook: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 - (No Name) - {83f47060-83bb-4b38-aa9d-dd8111f79566} - C:\Program Files (x86)\FindYourMaps_dp\bar\1.bin\dpSrcAs.dll No File
    SearchScopes: HKLM -> DefaultScope {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNO
    SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKLM -> {23088cf8-eaf8-4bb3-a251-9ba61557ac75} URL =
    SearchScopes: HKLM -> {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNO
    SearchScopes: HKLM-x32 -> DefaultScope {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNO
    SearchScopes: HKLM-x32 -> {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNO
    SearchScopes: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 -> DefaultScope {134108CC-7601-4249-A474-1165BFBC9D3C} URL = hxxp://www.google.com/search?sourceid=ie9&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNO_enUS482
    SearchScopes: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 -> {134108CC-7601-4249-A474-1165BFBC9D3C} URL = hxxp://www.google.com/search?sourceid=ie9&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNO_enUS482
    SearchScopes: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 -> {F76B71C2-6C77-4C6E-8307-8D0CB739CCFF} URL = hxxp://www.bing.com/search?FORM=BDKTDF&PC=BDT3&q={searchTerms}&src=IE-SearchBox
    SearchScopes: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 -> {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNO
    BHO: AppGraffiti -> {6F6A5334-78E9-4D9B-8182-8B41EA8C39EF} -> C:\PROGRA~2\APPGRA~1\APPGRA~2.DLL => No File
    BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-29] (Microsoft Corp.)
    BHO: Webroot Vault -> {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -> C:\ProgramData\WRData\pkg\LPBar64.dll => No File
    BHO: TOSHIBA Media Controller Plug-in -> {F3C88694-EFFA-4d78-B409-54B7B2535B14} -> C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll [2011-07-12] (<TOSHIBA>)
    BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2012-07-27] (Adobe Systems Incorporated)
    BHO-x32: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll [2013-08-01] (Oracle Corporation)
    BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-28] (Microsoft Corp.)
    BHO-x32: Windows Live Messenger Companion Helper -> {9FDDE16B-836F-4806-AB1F-1455CBEFF289} -> C:\Program Files (x86)\Windows Live\Companion\companioncore.dll [2012-03-08] (Microsoft Corporation)
    BHO-x32: Webroot Vault -> {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -> C:\ProgramData\WRData\pkg\LPBar.dll => No File
    BHO-x32: Bing Bar Helper -> {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -> C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\BingExt.dll [2012-01-25] (Microsoft Corporation.)
    BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll [2013-08-01] (Oracle Corporation)
    BHO-x32: TOSHIBA Media Controller Plug-in -> {F3C88694-EFFA-4d78-B409-54B7B2535B14} -> C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll [2011-07-12] (<TOSHIBA>)
    Toolbar: HKLM-x32 - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\BingExt.dll [2012-01-25] (Microsoft Corporation.)
    Toolbar: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
    Toolbar: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 -> No Name - {30CEEEA2-3742-40E4-85DD-812BF1CBB83D} - No File
    Handler: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
    Handler: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
    Handler: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - C:\PROGRA~2\REBATE~1\RebateI.dll No File

    FireFox:
    ========
    FF ProfilePath: C:\Users\louisa\AppData\Roaming\Mozilla\Firefox\Profiles\twikbp5e.default [2017-11-16]
    FF Homepage: Mozilla\Firefox\Profiles\twikbp5e.default -> Ask
    FF SelectedSearchEngine: Mozilla\Firefox\Profiles\twikbp5e.default -> Ask.com
    FF DefaultSearchEngine: Mozilla\Firefox\Profiles\twikbp5e.default -> Google
    FF SearchEngineOrder.1: Mozilla\Firefox\Profiles\twikbp5e.default -> Ask.com
    FF Extension: (Webroot Password Manager) - C:\Users\louisa\AppData\Roaming\Mozilla\Firefox\Profiles\twikbp5e.default\Extensions\{8ac62a8b-8b3f-43ba-9b1a-90c299b9dfda} [2017-04-23]
    FF HKLM-x32\...\Firefox\Extensions: [39ffxtbr@MapsGalaxy_39.com] - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin => not found
    FF HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\...\Firefox\Extensions: [rebate_informer_wp@rebateblast.com] - C:\Program Files (x86)\RebateInformer\Firefox => not found
    FF Plugin: @adobe.com/FlashPlayer -> C:\windows\system32\Macromed\Flash\NPSWF64_27_0_0_187.dll [2017-11-16] ()
    FF Plugin: @java.com/DTPlugin,version=10.7.2 -> C:\windows\system32\npDeployJava1.dll [2012-09-27] (Oracle Corporation)
    FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
    FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.50907.0\npctrl.dll [2017-05-03] ( Microsoft Corporation)
    FF Plugin-x32: @adobe.com/FlashPlayer -> C:\windows\SysWOW64\Macromed\Flash\NPSWF32_27_0_0_187.dll [2017-11-16] ()
    FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\windows\SysWOW64\Adobe\Director\np32dsw_1167637.dll [2012-08-08] (Adobe Systems, Inc.)
    FF Plugin-x32: @foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/pdf -> C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll [2012-04-19] (Foxit Corporation)
    FF Plugin-x32: @java.com/DTPlugin,version=10.25.2 -> C:\windows\SysWOW64\npDeployJava1.dll [2013-08-01] (Oracle Corporation)
    FF Plugin-x32: @java.com/JavaPlugin -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll [2013-08-01] (Oracle Corporation)
    FF Plugin-x32: @java.com/JavaPlugin,version=10.25.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll [2013-08-01] (Oracle Corporation)
    FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
    FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.50907.0\npctrl.dll [2017-05-03] ( Microsoft Corporation)
    FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
    FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
    FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3538.0513 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
    FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
    FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-16] (Google Inc.)
    FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-16] (Google Inc.)
    FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll [2012-07-27] (Adobe Systems Inc.)
    FF Plugin HKU\S-1-5-21-1762928038-3862994846-4233413714-1000: @tools.google.com/Google Update;version=3 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-16] (Google Inc.)
    FF Plugin HKU\S-1-5-21-1762928038-3862994846-4233413714-1000: @tools.google.com/Google Update;version=9 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-16] (Google Inc.)

    Chrome:
    =======
    CHR DefaultProfile: Default
    CHR HomePage: Default -> hxxp://www.msn.com/?pc=UP21&ocid=UP21DHP&dt=040213
    CHR StartupUrls: Default -> "hxxp://www.msn.com/?pc=UP21&ocid=UP21DHP&dt=040213"
    CHR NewTab: Default -> Not-active:"chrome-extension://pfpdeamchmhhaoddnmcdhgmljdkbdbed/stubby.html", Not-active:"chrome-extension://ifcagiobeimcljldhbgcmngejegejain/stubby.html"
    CHR Profile: C:\Users\louisa\AppData\Local\Google\Chrome\User Data\Default [2017-11-16]
    CHR Extension: (YouTube) - C:\Users\louisa\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2017-01-26]
    CHR Extension: (Google Search) - C:\Users\louisa\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-04-01]
    CHR Extension: (Chrome Web Store Payments) - C:\Users\louisa\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-09-09]
    CHR Extension: (Gmail) - C:\Users\louisa\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2017-07-21]
    CHR Extension: (Chrome Media Router) - C:\Users\louisa\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-11-16]
    CHR HKLM\...\Chrome\Extension: [ngkhgikojglcgnckopipfdajaifmmnnc] - hxxp://clients2.google.com/service/update2/crx
    CHR HKLM-x32\...\Chrome\Extension: [angobeimajilfhlcpeiccndaifchnppl] - C:\Program Files (x86)\AppGraffiti\Chrome\graff_chr.crx <not found>
    CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - hxxps://clients2.google.com/service/update2/crx
    CHR HKLM-x32\...\Chrome\Extension: [ngkhgikojglcgnckopipfdajaifmmnnc] - hxxp://clients2.google.com/service/update2/crx
    CHR HKLM-x32\...\Chrome\Extension: [okfhiodnpcnnnpgbjbhfebjnbagmfhab] - C:\ProgramData\WRData\pkg\lpchrome.crx <not found>
    StartMenuInternet: Google Chrome - C:\Users\louisa\AppData\Local\Google\Chrome\Application\chrome.exe

    ==================== Services (Whitelisted) ====================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    R2 DMAgent; C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [498688 2011-06-14] (Red Bend Ltd.) [File not signed]
    R2 mozyprobackup; C:\Program Files\MozyPro\mozyprobackup.exe [53280 2017-05-24] (Mozy, Inc.)
    S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [340240 2011-06-01] ()
    R2 ntrtscan; C:\Program Files (x86)\Trend Micro\Client Server Security Agent\ntrtscan.exe [8303864 2017-10-27] (Trend Micro Inc.)
    R2 ScreenConnect Client (b0be47715f9a8c30); C:\Program Files (x86)\ScreenConnect Client (b0be47715f9a8c30)\ScreenConnect.ClientService.exe [90768 2017-04-13] ()
    R2 svcGenericHost; C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\svcGenericHost.exe [310728 2017-11-01] (Trend Micro Inc.)
    R2 Thpsrv; C:\windows\system32\ThpSrv.exe [558592 2011-04-20] (TOSHIBA Corporation) [File not signed]
    R3 TMBMServer; C:\Program Files (x86)\Trend Micro\BM\TMBMSRV.exe [484808 2017-08-29] (Trend Micro Inc.)
    S3 TmCCSF; C:\Program Files (x86)\Trend Micro\Client Server Security Agent\CCSF\TmCCSF.exe [1585576 2017-10-27] (Trend Micro Inc.)
    S2 tmlisten; C:\Program Files (x86)\Trend Micro\Client Server Security Agent\tmlisten.exe [5748048 2017-10-27] (Trend Micro Inc.)
    R2 WiMAXAppSrv; C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [986112 2011-06-14] (Intel(R) Corporation) [File not signed]
    R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)
    S2 FindYourMaps_dpService; C:\PROGRA~2\FINDYO~1\bar\1.bin\dpbarsvc.exe [X]

    ===================== Drivers (Whitelisted) ======================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    R1 mozyproFilter; C:\windows\System32\DRIVERS\mozypro.sys [68416 2017-05-24] (Mozy, Inc.)
    R2 tmactmon; C:\windows\System32\DRIVERS\tmactmon.sys [133240 2017-07-03] (Trend Micro Inc.)
    R1 tmcomm; C:\windows\System32\DRIVERS\tmcomm.sys [437400 2017-10-15] (Trend Micro Inc.)
    S3 tmeevw; C:\windows\System32\DRIVERS\tmeevw.sys [143072 2016-07-15] (Trend Micro Inc.)
    R2 tmevtmgr; C:\windows\System32\DRIVERS\tmevtmgr.sys [94304 2017-07-03] (Trend Micro Inc.)
    R2 TmFilter; C:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmXPFlt.sys [393952 2016-09-22] (Trend Micro Inc.)
    R2 TmPreFilter; C:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmPreFlt.sys [66784 2016-09-22] (Trend Micro Inc.)
    R1 tmumh; C:\windows\System32\DRIVERS\TMUMH.sys [115864 2017-09-06] (Trend Micro Inc.)
    S3 tmusa; C:\windows\System32\DRIVERS\tmusa.sys [131792 2016-11-25] (Trend Micro Inc.)
    R2 VSApiNt; C:\Program Files (x86)\Trend Micro\Client Server Security Agent\VSApiNt.sys [2578656 2016-09-22] (Trend Micro Inc.)
    S3 KAPFA; \??\C:\windows\system32\drivers\KAPFA.SYS [X]
    U0 SR; no ImagePath
    U2 srservice; no ImagePath

    ==================== NetSvcs (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


    ==================== One Month Created files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2017-11-18 14:39 - 2017-11-18 14:42 - 000029695 _____ C:\Users\louisa\Desktop\FRST.txt
    2017-11-18 14:39 - 2017-11-18 14:39 - 000000000 ____D C:\FRST
    2017-11-18 14:38 - 2017-11-18 14:38 - 002392064 _____ (Farbar) C:\Users\louisa\Desktop\FRST64.exe
    2017-11-18 14:25 - 2017-11-18 14:25 - 000000000 ____D C:\Users\louisa\AppData\Roaming\TeamViewer
    2017-11-18 14:24 - 2017-11-18 14:24 - 012205968 _____ (TeamViewer) C:\Users\louisa\Desktop\TeamViewerQS.exe
    2017-11-16 20:16 - 2017-11-16 20:16 - 000000000 ____D C:\windows\SysWOW64\tmumh
    2017-11-16 20:16 - 2017-11-16 20:16 - 000000000 ____D C:\windows\system32\tmumh
    2017-11-16 20:13 - 2017-11-18 13:57 - 000014272 _____ C:\windows\cfgall.ini
    2017-11-16 20:11 - 2017-11-18 14:03 - 000000348 _____ C:\windows\Tasks\Trend Micro Worry-Free Business Security Services Recovery Pack Tool.job
    2017-11-16 20:11 - 2017-11-16 20:11 - 000003032 _____ C:\windows\System32\Tasks\Trend Micro Worry-Free Business Security Services Recovery Pack Tool
    2017-11-16 20:11 - 2017-11-16 20:11 - 000000000 ____D C:\windows\system32\log
    2017-11-16 20:11 - 2017-11-16 20:11 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Trend Micro Security Agent
    2017-11-16 20:07 - 2016-11-25 02:57 - 000131792 _____ (Trend Micro Inc.) C:\windows\system32\Drivers\tmusa.sys
    2017-11-16 20:06 - 2017-11-16 20:16 - 000000000 ____D C:\Program Files (x86)\Trend Micro
    2017-11-16 20:06 - 2017-10-15 23:53 - 000437400 _____ (Trend Micro Inc.) C:\windows\system32\Drivers\tmcomm.sys
    2017-11-16 20:06 - 2017-07-03 05:54 - 000133240 _____ (Trend Micro Inc.) C:\windows\system32\Drivers\tmactmon.sys
    2017-11-16 20:06 - 2017-07-03 05:54 - 000094304 _____ (Trend Micro Inc.) C:\windows\system32\Drivers\tmevtmgr.sys
    2017-11-16 20:06 - 2016-07-15 06:48 - 000143072 _____ (Trend Micro Inc.) C:\windows\system32\Drivers\tmeevw.sys
    2017-11-16 20:03 - 2017-11-16 20:04 - 000000000 ____D C:\ProgramData\Package Cache
    2017-11-16 19:51 - 2017-11-16 19:51 - 000000210 _____ C:\Users\louisa\Desktop\Email.url
    2017-11-16 19:27 - 2017-11-16 19:27 - 000000000 ___SD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MozyPro
    2017-11-16 19:27 - 2017-11-16 19:27 - 000000000 ____D C:\Program Files\MozyPro
    2017-11-16 19:27 - 2017-05-24 16:29 - 000068416 _____ (Mozy, Inc.) C:\windows\system32\Drivers\mozypro.sys
    2017-11-16 19:24 - 2017-11-18 14:21 - 000000000 ____D C:\ProgramData\ScreenConnect Client (b0be47715f9a8c30)
    2017-11-16 19:24 - 2017-11-16 19:24 - 000000000 ____D C:\Program Files (x86)\ScreenConnect Client (b0be47715f9a8c30)
    2017-11-16 19:23 - 2017-11-16 19:23 - 000046592 ___SH C:\Users\louisa\Thumbs.db
    2017-11-16 16:16 - 2017-11-16 16:16 - 000000000 ____D C:\SUPERDelete
    2017-11-16 16:09 - 2017-02-13 20:40 - 000040448 _____ C:\Users\louisa\Desktop\EliteIT
     
    virginia,
    #1
  2. 2017/11/18
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,093
    Likes Received:
    25
    TXT - Second Part

    Helpdesk.exe
    2017-11-16 16:04 - 2017-11-18 07:52 - 000000000 ____D C:\Users\louisa\AppData\Roaming\EliteIT-Notes
    2017-11-16 16:03 - 2017-11-16 19:23 - 000000000 ____D C:\Elite IT Tools
    2017-11-16 15:55 - 2017-11-16 15:55 - 000000000 ____D C:\ProgramData\UVK
    2017-11-16 15:53 - 2017-09-15 13:48 - 000000132 _____ C:\Users\louisa\Downloads\setup (2) (1).cmd
    2017-11-16 15:52 - 2017-09-15 13:48 - 000000132 _____ C:\Users\louisa\Downloads\setup (2).cmd
    2017-11-16 15:50 - 2017-09-15 13:48 - 000000132 _____ C:\Users\louisa\Downloads\setup (1).cmd
    2017-11-16 15:45 - 2017-09-15 13:48 - 000000132 _____ C:\Users\louisa\Downloads\setup.cmd
    2017-11-16 15:35 - 2017-10-16 18:07 - 001680616 _____ (Microsoft Corporation) C:\windows\system32\Drivers\ntfs.sys
    2017-11-16 15:35 - 2017-10-16 17:34 - 003222528 _____ (Microsoft Corporation) C:\windows\system32\win32k.sys
    2017-11-16 15:35 - 2017-10-14 03:38 - 025731584 _____ (Microsoft Corporation) C:\windows\system32\mshtml.dll
    2017-11-16 15:35 - 2017-10-14 03:13 - 002903552 _____ (Microsoft Corporation) C:\windows\system32\iertutil.dll
    2017-11-16 15:35 - 2017-10-14 03:09 - 005979648 _____ (Microsoft Corporation) C:\windows\system32\jscript9.dll
    2017-11-16 15:35 - 2017-10-14 03:01 - 000816640 _____ (Microsoft Corporation) C:\windows\system32\jscript.dll
    2017-11-16 15:35 - 2017-10-14 02:30 - 015266816 _____ (Microsoft Corporation) C:\windows\system32\ieframe.dll
    2017-11-16 15:35 - 2017-10-14 02:21 - 003241472 _____ (Microsoft Corporation) C:\windows\system32\wininet.dll
    2017-11-16 15:35 - 2017-10-14 02:14 - 020269056 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.dll
    2017-11-16 15:35 - 2017-10-14 02:09 - 001544704 _____ (Microsoft Corporation) C:\windows\system32\urlmon.dll
    2017-11-16 15:35 - 2017-10-14 01:50 - 002293760 _____ (Microsoft Corporation) C:\windows\SysWOW64\iertutil.dll
    2017-11-16 15:35 - 2017-10-14 01:45 - 000662016 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript.dll
    2017-11-16 15:35 - 2017-10-14 01:33 - 004542464 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9.dll
    2017-11-16 15:35 - 2017-10-14 01:28 - 013680128 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieframe.dll
    2017-11-16 15:35 - 2017-10-14 01:10 - 002767872 _____ (Microsoft Corporation) C:\windows\SysWOW64\wininet.dll
    2017-11-16 15:35 - 2017-10-14 01:07 - 001314304 _____ (Microsoft Corporation) C:\windows\SysWOW64\urlmon.dll
    2017-11-16 15:35 - 2017-10-11 19:55 - 014635008 _____ (Microsoft Corporation) C:\windows\system32\wmp.dll
    2017-11-16 15:35 - 2017-10-11 19:37 - 011410944 _____ (Microsoft Corporation) C:\windows\SysWOW64\wmp.dll
    2017-11-16 15:35 - 2017-09-07 08:05 - 000995272 _____ (Microsoft Corporation) C:\windows\system32\ucrtbase.dll
    2017-11-16 15:34 - 2017-10-18 02:31 - 000395976 _____ (Microsoft Corporation) C:\windows\system32\iedkcs32.dll
    2017-11-16 15:34 - 2017-10-18 01:45 - 000347336 _____ (Microsoft Corporation) C:\windows\SysWOW64\iedkcs32.dll
    2017-11-16 15:34 - 2017-10-17 21:06 - 000344064 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbhub.sys
    2017-11-16 15:34 - 2017-10-17 21:06 - 000327168 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbport.sys
    2017-11-16 15:34 - 2017-10-17 21:06 - 000099840 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbccgp.sys
    2017-11-16 15:34 - 2017-10-17 21:06 - 000056320 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbehci.sys
    2017-11-16 15:34 - 2017-10-17 21:06 - 000030720 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbuhci.sys
    2017-11-16 15:34 - 2017-10-17 21:06 - 000025600 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbohci.sys
    2017-11-16 15:34 - 2017-10-17 21:06 - 000007808 _____ (Microsoft Corporation) C:\windows\system32\Drivers\usbd.sys
    2017-11-16 15:34 - 2017-10-16 16:55 - 000339968 _____ (Microsoft Corporation) C:\windows\SysWOW64\msexcl40.dll
    2017-11-16 15:34 - 2017-10-14 03:23 - 002724864 _____ (Microsoft Corporation) C:\windows\system32\mshtml.tlb
    2017-11-16 15:34 - 2017-10-14 03:23 - 000004096 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollectorres.dll
    2017-11-16 15:34 - 2017-10-14 03:12 - 000066560 _____ (Microsoft Corporation) C:\windows\system32\iesetup.dll
    2017-11-16 15:34 - 2017-10-14 03:11 - 000576512 _____ (Microsoft Corporation) C:\windows\system32\vbscript.dll
    2017-11-16 15:34 - 2017-10-14 03:11 - 000417792 _____ (Microsoft Corporation) C:\windows\system32\html.iec
    2017-11-16 15:34 - 2017-10-14 03:11 - 000088064 _____ (Microsoft Corporation) C:\windows\system32\MshtmlDac.dll
    2017-11-16 15:34 - 2017-10-14 03:11 - 000048640 _____ (Microsoft Corporation) C:\windows\system32\ieetwproxystub.dll
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    2017-11-16 15:34 - 2017-10-14 03:02 - 000615936 _____ (Microsoft Corporation) C:\windows\system32\ieui.dll
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    2017-11-16 15:34 - 2017-10-14 03:01 - 000116224 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollector.exe
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    2017-11-16 15:34 - 2017-10-14 02:29 - 000807936 _____ (Microsoft Corporation) C:\windows\system32\msfeeds.dll
    2017-11-16 15:34 - 2017-10-14 02:28 - 001359360 _____ (Microsoft Corporation) C:\windows\system32\mshtmlmedia.dll
    2017-11-16 15:34 - 2017-10-14 02:27 - 002134528 _____ (Microsoft Corporation) C:\windows\system32\inetcpl.cpl
    2017-11-16 15:34 - 2017-10-14 02:03 - 002724864 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.tlb
    2017-11-16 15:34 - 2017-10-14 01:58 - 000800768 _____ (Microsoft Corporation) C:\windows\system32\ieapfltr.dll
    2017-11-16 15:34 - 2017-10-14 01:53 - 000499200 _____ (Microsoft Corporation) C:\windows\SysWOW64\vbscript.dll
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    2017-11-16 15:34 - 2017-10-14 01:52 - 000341504 _____ (Microsoft Corporation) C:\windows\SysWOW64\html.iec
    2017-11-16 15:34 - 2017-10-14 01:52 - 000047616 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieetwproxystub.dll
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    2017-11-16 15:34 - 2017-10-14 01:47 - 000047104 _____ (Microsoft Corporation) C:\windows\SysWOW64\jsproxy.dll
    2017-11-16 15:34 - 2017-10-14 01:47 - 000030720 _____ (Microsoft Corporation) C:\windows\SysWOW64\iernonce.dll
    2017-11-16 15:34 - 2017-10-14 01:46 - 000476160 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieui.dll
    2017-11-16 15:34 - 2017-10-14 01:45 - 000620032 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9diag.dll
    2017-11-16 15:34 - 2017-10-14 01:45 - 000115712 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieUnatt.exe
    2017-11-16 15:34 - 2017-10-14 01:38 - 000416256 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtmsft.dll
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    2017-11-16 15:34 - 2017-10-14 01:35 - 000060416 _____ (Microsoft Corporation) C:\windows\SysWOW64\JavaScriptCollectionAgent.dll
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    2017-11-16 15:34 - 2017-10-14 01:30 - 000130048 _____ (Microsoft Corporation) C:\windows\SysWOW64\occache.dll
    2017-11-16 15:34 - 2017-10-14 01:25 - 000230400 _____ (Microsoft Corporation) C:\windows\SysWOW64\webcheck.dll
    2017-11-16 15:34 - 2017-10-14 01:24 - 000694272 _____ (Microsoft Corporation) C:\windows\SysWOW64\msfeeds.dll
    2017-11-16 15:34 - 2017-10-14 01:23 - 002058752 _____ (Microsoft Corporation) C:\windows\SysWOW64\inetcpl.cpl
    2017-11-16 15:34 - 2017-10-14 01:23 - 001155072 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmlmedia.dll
    2017-11-16 15:34 - 2017-10-14 01:04 - 000710144 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieapfltr.dll
    2017-11-16 15:34 - 2017-10-11 19:58 - 000382696 _____ (Adobe Systems Incorporated) C:\windows\system32\atmfd.dll
    2017-11-16 15:34 - 2017-10-11 19:55 - 012574720 _____ (Microsoft Corporation) C:\windows\system32\wmploc.DLL
    2017-11-16 15:34 - 2017-10-11 19:55 - 002319872 _____ (Microsoft Corporation) C:\windows\system32\tquery.dll
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    2017-11-16 15:34 - 2017-10-11 19:55 - 000288256 _____ (Microsoft Corporation) C:\windows\system32\mssphtb.dll
    2017-11-16 15:34 - 2017-10-11 19:55 - 000151552 _____ (Microsoft Corporation) C:\windows\system32\t2embed.dll
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    2017-11-16 15:34 - 2017-10-11 19:37 - 012574208 _____ (Microsoft Corporation) C:\windows\SysWOW64\wmploc.DLL
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    2017-11-16 15:34 - 2017-10-11 19:37 - 001363968 _____ (Microsoft Corporation) C:\windows\SysWOW64\Query.dll
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    2017-11-16 15:34 - 2017-10-11 19:37 - 000197120 _____ (Microsoft Corporation) C:\windows\SysWOW64\mssphtb.dll
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    2017-11-16 15:34 - 2017-10-11 19:25 - 000009728 _____ (Microsoft Corporation) C:\windows\SysWOW64\msshooks.dll
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    2017-11-16 15:34 - 2017-09-07 08:05 - 000019808 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-crt-multibyte-l1-1-0.dll
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    2017-11-16 15:34 - 2017-09-07 08:05 - 000017760 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-crt-string-l1-1-0.dll
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    2017-11-16 15:34 - 2017-09-07 08:05 - 000016224 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
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    2017-11-16 15:34 - 2017-09-07 08:05 - 000015712 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-crt-convert-l1-1-0.dll
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    2017-11-16 15:34 - 2017-09-07 08:05 - 000014176 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-crt-time-l1-1-0.dll
    2017-11-16 15:34 - 2017-09-07 08:05 - 000014176 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-core-localization-l1-2-0.dll
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    2017-11-16 15:34 - 2017-09-07 08:05 - 000013664 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-crt-filesystem-l1-1-0.dll
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    2017-11-16 15:34 - 2017-09-07 08:05 - 000012640 _____ (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-crt-conio-l1-1-0.dll
    2017-11-16 15:34 - 2017-09-07 08:05 - 000012640 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-crt-process-l1-1-0.dll
    2017-11-16 15:34 - 2017-09-07 08:05 - 000012640 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-crt-heap-l1-1-0.dll
    2017-11-16 15:34 - 2017-09-07 08:05 - 000012640 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-crt-conio-l1-1-0.dll
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    2017-11-16 15:34 - 2017-09-07 08:05 - 000012128 _____ (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-crt-locale-l1-1-0.dll
    2017-11-16 15:34 - 2017-09-07 08:05 - 000012128 _____ (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-crt-environment-l1-1-0.dll
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    2017-11-16 15:34 - 2017-09-07 08:05 - 000012128 _____ (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-processthreads-l1-1-1.dll
    2017-11-16 15:34 - 2017-09-07 08:05 - 000012128 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-crt-utility-l1-1-0.dll
    2017-11-16 15:34 - 2017-09-07 08:05 - 000012128 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-crt-locale-l1-1-0.dll
    2017-11-16 15:34 - 2017-09-07 08:05 - 000012128 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-crt-environment-l1-1-0.dll
    2017-11-16 15:34 - 2017-09-07 08:05 - 000012128 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-core-synch-l1-2-0.dll
    2017-11-16 15:34 - 2017-09-07 08:05 - 000012128 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-core-processthreads-l1-1-1.dll
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    2017-11-16 15:34 - 2017-09-07 08:05 - 000011616 _____ (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-file-l1-2-0.dll
    2017-11-16 15:34 - 2017-09-07 08:05 - 000011616 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-core-xstate-l2-1-0.dll
    2017-11-16 15:34 - 2017-09-07 08:05 - 000011616 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-core-timezone-l1-1-0.dll
    2017-11-16 15:34 - 2017-09-07 08:05 - 000011616 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-core-file-l2-1-0.dll
    2017-11-16 15:34 - 2017-09-07 08:05 - 000011616 _____ (Microsoft Corporation) C:\windows\system32\api-ms-win-core-file-l1-2-0.dll
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    2017-10-31 06:49 - 2017-11-16 18:33 - 000000000 ____D C:\Users\louisa\AppData\Roaming\AppMaster
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    2017-10-20 07:12 - 2017-09-13 10:28 - 001068544 _____ (Microsoft Corporation) C:\windows\system32\msctf.dll
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    2017-10-20 07:12 - 2017-09-13 10:27 - 001163264 _____ (Microsoft Corporation) C:\windows\system32\kernel32.dll
    2017-10-20 07:12 - 2017-09-13 10:27 - 000880640 _____ (Microsoft Corporation) C:\windows\system32\advapi32.dll
    2017-10-20 07:12 - 2017-09-13 10:27 - 000731648 _____ (Microsoft Corporation) C:\windows\system32\kerberos.dll
    2017-10-20 07:12 - 2017-09-13 10:27 - 000463872 _____ (Microsoft Corporation) C:\windows\system32\certcli.dll
    2017-10-20 07:12 - 2017-09-13 10:27 - 000419840 _____ (Microsoft Corporation) C:\windows\system32\KernelBase.dll
    2017-10-20 07:12 - 2017-09-13 10:13 - 004001512 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntkrnlpa.exe
    2017-10-20 07:12 - 2017-09-13 10:13 - 003945704 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntoskrnl.exe
    2017-10-20 07:12 - 2017-09-13 10:10 - 001314112 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntdll.dll
    2017-10-20 07:12 - 2017-09-13 10:09 - 000830464 _____ (Microsoft Corporation) C:\windows\SysWOW64\msctf.dll
    2017-10-20 07:12 - 2017-09-13 10:09 - 000666112 _____ (Microsoft Corporation) C:\windows\SysWOW64\rpcrt4.dll
    2017-10-20 07:12 - 2017-09-13 10:09 - 000428032 _____ (Microsoft Corporation) C:\windows\SysWOW64\wlanmsm.dll
    2017-10-20 07:12 - 2017-09-13 10:09 - 000392704 _____ (Microsoft Corporation) C:\windows\SysWOW64\wlansec.dll
    2017-10-20 07:12 - 2017-09-13 10:09 - 000096768 _____ (Microsoft Corporation) C:\windows\SysWOW64\sspicli.dll
    2017-10-20 07:12 - 2017-09-13 10:09 - 000083968 _____ (Microsoft Corporation) C:\windows\SysWOW64\wlanhlp.dll
    2017-10-20 07:12 - 2017-09-13 10:09 - 000080896 _____ (Microsoft Corporation) C:\windows\SysWOW64\wlanapi.dll
    2017-10-20 07:12 - 2017-09-13 10:08 - 000644096 _____ (Microsoft Corporation) C:\windows\SysWOW64\advapi32.dll
    2017-10-20 07:12 - 2017-09-13 10:08 - 000554496 _____ (Microsoft Corporation) C:\windows\SysWOW64\kerberos.dll
    2017-10-20 07:12 - 2017-09-13 10:08 - 000342528 _____ (Microsoft Corporation) C:\windows\SysWOW64\certcli.dll
    2017-10-20 07:12 - 2017-09-13 10:05 - 000324608 _____ (Microsoft Corporation) C:\windows\system32\Drivers\nwifi.sys
    2017-10-20 07:12 - 2017-09-13 09:57 - 000338432 _____ (Microsoft Corporation) C:\windows\system32\conhost.exe
    2017-10-20 07:12 - 2017-09-13 09:53 - 000291328 _____ (Microsoft Corporation) C:\windows\system32\Drivers\mrxsmb10.sys
    2017-10-20 07:12 - 2017-09-13 09:53 - 000159744 _____ (Microsoft Corporation) C:\windows\system32\Drivers\mrxsmb.sys
    2017-10-20 07:12 - 2017-09-13 09:52 - 000112640 _____ (Microsoft Corporation) C:\windows\system32\smss.exe
    2017-10-20 07:12 - 2017-09-08 10:30 - 000405504 _____ (Microsoft Corporation) C:\windows\system32\gdi32.dll
    2017-10-20 07:12 - 2017-09-08 10:10 - 000312832 _____ (Microsoft Corporation) C:\windows\SysWOW64\gdi32.dll
    2017-10-20 07:12 - 2017-09-08 09:20 - 000640512 _____ (Microsoft Corporation) C:\windows\SysWOW64\mswstr10.dll
    2017-10-20 07:12 - 2017-09-08 09:20 - 000008704 _____ (Microsoft Corporation) C:\windows\SysWOW64\msjint40.dll
    2017-10-20 07:12 - 2017-09-07 10:31 - 002851328 _____ (Microsoft Corporation) C:\windows\system32\themeui.dll
    2017-10-20 07:12 - 2017-09-07 10:12 - 002755072 _____ (Microsoft Corporation) C:\windows\SysWOW64\themeui.dll
    2017-10-20 07:12 - 2017-09-07 09:55 - 000461312 _____ (Microsoft Corporation) C:\windows\system32\Drivers\srv.sys
    2017-10-20 07:12 - 2017-09-07 09:55 - 000405504 _____ (Microsoft Corporation) C:\windows\system32\Drivers\srv2.sys
    2017-10-20 07:12 - 2017-09-07 09:55 - 000168448 _____ (Microsoft Corporation) C:\windows\system32\Drivers\srvnet.sys
    2017-10-20 07:12 - 2017-08-19 10:28 - 004121600 _____ (Microsoft Corporation) C:\windows\system32\mf.dll
    2017-10-20 07:12 - 2017-08-19 10:28 - 000206848 _____ (Microsoft Corporation) C:\windows\system32\mfps.dll
    2017-10-20 07:12 - 2017-08-19 10:10 - 003209216 _____ (Microsoft Corporation) C:\windows\SysWOW64\mf.dll
    2017-10-20 07:12 - 2017-08-19 10:10 - 000103424 _____ (Microsoft Corporation) C:\windows\SysWOW64\mfps.dll
    2017-10-20 07:12 - 2017-08-19 10:08 - 000055808 _____ (Microsoft Corporation) C:\windows\system32\rrinstaller.exe
    2017-10-20 07:12 - 2017-08-19 10:08 - 000024576 _____ (Microsoft Corporation) C:\windows\system32\mfpmp.exe
    2017-10-20 07:12 - 2017-08-19 09:57 - 000050176 _____ (Microsoft Corporation) C:\windows\SysWOW64\rrinstaller.exe
    2017-10-20 07:12 - 2017-08-19 09:57 - 000023040 _____ (Microsoft Corporation) C:\windows\SysWOW64\mfpmp.exe
    2017-10-20 07:12 - 2017-08-14 12:35 - 001032192 _____ (Microsoft Corporation) C:\windows\system32\rdpcore.dll
    2017-10-20 07:12 - 2017-08-14 12:35 - 000827904 _____ (Microsoft Corporation) C:\windows\SysWOW64\rdpcore.dll
    2017-10-20 07:12 - 2017-08-13 16:45 - 000040448 _____ (Microsoft Corporation) C:\windows\system32\Drivers\tssecsrv.sys
    2017-10-20 07:11 - 2017-09-13 10:28 - 000243712 _____ (Microsoft Corporation) C:\windows\system32\wow64.dll
    2017-10-20 07:11 - 2017-09-13 10:28 - 000190464 _____ (Microsoft Corporation) C:\windows\system32\rpchttp.dll
    2017-10-20 07:11 - 2017-09-13 10:28 - 000146432 _____ (Microsoft Corporation) C:\windows\system32\msaudite.dll
    2017-10-20 07:11 - 2017-09-13 10:28 - 000135680 _____ (Microsoft Corporation) C:\windows\system32\sspicli.dll
    2017-10-20 07:11 - 2017-09-13 10:28 - 000063488 _____ (Microsoft Corporation) C:\windows\system32\setbcdlocale.dll
    2017-10-20 07:11 - 2017-09-13 10:28 - 000060416 _____ (Microsoft Corporation) C:\windows\system32\msobjs.dll
    2017-10-20 07:11 - 2017-09-13 10:28 - 000050176 _____ (Microsoft Corporation) C:\windows\system32\srclient.dll
    2017-10-20 07:11 - 2017-09-13 10:28 - 000028672 _____ (Microsoft Corporation) C:\windows\system32\sspisrv.dll
    2017-10-20 07:11 - 2017-09-13 10:28 - 000028160 _____ (Microsoft Corporation) C:\windows\system32\secur32.dll
    2017-10-20 07:11 - 2017-09-13 10:28 - 000016384 _____ (Microsoft Corporation) C:\windows\system32\ntvdm64.dll
    2017-10-20 07:11 - 2017-09-13 10:28 - 000013312 _____ (Microsoft Corporation) C:\windows\system32\wow64cpu.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000690688 _____ (Microsoft Corporation) C:\windows\system32\adtschema.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000123904 _____ (Microsoft Corporation) C:\windows\system32\bcrypt.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000059904 _____ (Microsoft Corporation) C:\windows\system32\appidapi.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000044032 _____ (Microsoft Corporation) C:\windows\system32\csrsrv.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000043520 _____ (Microsoft Corporation) C:\windows\system32\cryptbase.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000034816 _____ (Microsoft Corporation) C:\windows\system32\appidsvc.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000022016 _____ (Microsoft Corporation) C:\windows\system32\credssp.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000006656 _____ (Microsoft Corporation) C:\windows\system32\apisetschema.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000006144 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-security-base-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000005120 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-file-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000004608 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000004608 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000004096 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000004096 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000004096 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000004096 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-util-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-string-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-io-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:27 - 000003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-console-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:09 - 001114112 _____ (Microsoft Corporation) C:\windows\SysWOW64\kernel32.dll
    2017-10-20 07:11 - 2017-09-13 10:09 - 000275456 _____ (Microsoft Corporation) C:\windows\SysWOW64\KernelBase.dll
    2017-10-20 07:11 - 2017-09-13 10:09 - 000261120 _____ (Microsoft Corporation) C:\windows\SysWOW64\msv1_0.dll
    2017-10-20 07:11 - 2017-09-13 10:09 - 000254464 _____ (Microsoft Corporation) C:\windows\SysWOW64\schannel.dll
    2017-10-20 07:11 - 2017-09-13 10:09 - 000223232 _____ (Microsoft Corporation) C:\windows\SysWOW64\ncrypt.dll
    2017-10-20 07:11 - 2017-09-13 10:09 - 000172032 _____ (Microsoft Corporation) C:\windows\SysWOW64\wdigest.dll
    2017-10-20 07:11 - 2017-09-13 10:09 - 000146432 _____ (Microsoft Corporation) C:\windows\SysWOW64\msaudite.dll
    2017-10-20 07:11 - 2017-09-13 10:09 - 000141312 _____ (Microsoft Corporation) C:\windows\SysWOW64\rpchttp.dll
    2017-10-20 07:11 - 2017-09-13 10:09 - 000082944 _____ (Microsoft Corporation) C:\windows\SysWOW64\bcrypt.dll
    2017-10-20 07:11 - 2017-09-13 10:09 - 000065536 _____ (Microsoft Corporation) C:\windows\SysWOW64\TSpkg.dll
    2017-10-20 07:11 - 2017-09-13 10:09 - 000060416 _____ (Microsoft Corporation) C:\windows\SysWOW64\msobjs.dll
    2017-10-20 07:11 - 2017-09-13 10:09 - 000043008 _____ (Microsoft Corporation) C:\windows\SysWOW64\srclient.dll
    2017-10-20 07:11 - 2017-09-13 10:09 - 000022016 _____ (Microsoft Corporation) C:\windows\SysWOW64\secur32.dll
    2017-10-20 07:11 - 2017-09-13 10:09 - 000005120 _____ (Microsoft Corporation) C:\windows\SysWOW64\wow32.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000690688 _____ (Microsoft Corporation) C:\windows\SysWOW64\adtschema.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000050688 _____ (Microsoft Corporation) C:\windows\SysWOW64\appidapi.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000017408 _____ (Microsoft Corporation) C:\windows\SysWOW64\credssp.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000006656 _____ (Microsoft Corporation) C:\windows\SysWOW64\apisetschema.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000005120 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-file-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000004608 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-processthreads-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000004096 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-sysinfo-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000004096 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-synch-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000004096 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-misc-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000004096 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-localregistry-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000004096 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-localization-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-processenvironment-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-namedpipe-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-memory-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-libraryloader-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-interlocked-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-heap-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-string-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-rtlsupport-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-profile-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-io-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-handle-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-fibers-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-errorhandling-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-delayload-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-debug-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-datetime-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:08 - 000003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-console-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 10:00 - 000148480 _____ (Microsoft Corporation) C:\windows\system32\appidpolicyconverter.exe
    2017-10-20 07:11 - 2017-09-13 10:00 - 000064000 _____ (Microsoft Corporation) C:\windows\system32\auditpol.exe
    2017-10-20 07:11 - 2017-09-13 10:00 - 000062464 _____ (Microsoft Corporation) C:\windows\system32\Drivers\appid.sys
    2017-10-20 07:11 - 2017-09-13 10:00 - 000017920 _____ (Microsoft Corporation) C:\windows\system32\appidcertstorecheck.exe
    2017-10-20 07:11 - 2017-09-13 09:56 - 000296960 _____ (Microsoft Corporation) C:\windows\system32\rstrui.exe
    2017-10-20 07:11 - 2017-09-13 09:53 - 000129536 _____ (Microsoft Corporation) C:\windows\system32\Drivers\mrxsmb20.sys
    2017-10-20 07:11 - 2017-09-13 09:52 - 000030720 _____ (Microsoft Corporation) C:\windows\system32\lsass.exe
    2017-10-20 07:11 - 2017-09-13 09:50 - 000050176 _____ (Microsoft Corporation) C:\windows\SysWOW64\auditpol.exe
    2017-10-20 07:11 - 2017-09-13 09:47 - 000025600 _____ (Microsoft Corporation) C:\windows\SysWOW64\setup16.exe
    2017-10-20 07:11 - 2017-09-13 09:46 - 000036352 _____ (Microsoft Corporation) C:\windows\SysWOW64\cryptbase.dll
    2017-10-20 07:11 - 2017-09-13 09:46 - 000014336 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntvdm64.dll
    2017-10-20 07:11 - 2017-09-13 09:46 - 000007680 _____ (Microsoft Corporation) C:\windows\SysWOW64\instnm.exe
    2017-10-20 07:11 - 2017-09-13 09:46 - 000006144 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-security-base-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 09:46 - 000004608 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-threadpool-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 09:46 - 000003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-xstate-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 09:46 - 000003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-util-l1-1-0.dll
    2017-10-20 07:11 - 2017-09-13 09:46 - 000002048 _____ (Microsoft Corporation) C:\windows\SysWOW64\user.exe
    2017-10-20 07:11 - 2017-08-19 10:28 - 000002048 _____ (Microsoft Corporation) C:\windows\system32\mferror.dll
    2017-10-20 07:11 - 2017-08-19 10:10 - 000002048 _____ (Microsoft Corporation) C:\windows\SysWOW64\mferror.dll
    2017-10-20 07:11 - 2017-08-14 12:35 - 000022528 _____ (Microsoft Corporation) C:\windows\system32\icaapi.dll

    ==================== One Month Modified files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2017-11-18 14:15 - 2009-07-13 23:45 - 000025120 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    2017-11-18 14:15 - 2009-07-13 23:45 - 000025120 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    2017-11-18 14:10 - 2009-07-14 00:13 - 000837432 _____ C:\windows\system32\PerfStringBackup.INI
    2017-11-18 14:10 - 2009-07-13 22:20 - 000000000 ____D C:\windows\inf
    2017-11-18 14:02 - 2009-07-14 00:08 - 000000006 ____H C:\windows\Tasks\SA.DAT
    2017-11-18 07:55 - 2017-05-24 16:31 - 000005878 _____ C:\windows\mozypro.blk
    2017-11-18 07:55 - 2017-05-24 16:31 - 000002332 _____ C:\windows\mozypro.flt
    2017-11-17 15:34 - 2012-05-07 14:36 - 000003934 _____ C:\windows\System32\Tasks\User_Feed_Synchronization-{7C24A442-D45A-4B39-BF5F-77A1B294218E}
    2017-11-16 19:34 - 2012-05-20 13:08 - 000000000 ____D C:\Users\louisa\AppData\Roaming\Skype
    2017-11-16 19:23 - 2012-05-04 11:16 - 000000000 ____D C:\Users\louisa
    2017-11-16 19:17 - 2015-10-04 06:41 - 000000000 ____D C:\Program Files (x86)\FindYourMaps_dp
    2017-11-16 19:02 - 2009-07-13 23:45 - 000307352 _____ C:\windows\system32\FNTCACHE.DAT
    2017-11-16 18:57 - 2014-12-11 07:54 - 000000000 ____D C:\windows\system32\appraiser
    2017-11-16 18:46 - 2012-05-17 08:27 - 000812710 _____ C:\windows\SysWOW64\PerfStringBackup.INI
    2017-11-16 18:25 - 2013-08-20 11:04 - 000000000 ____D C:\Program Files (x86)\McAfee
    2017-11-16 18:25 - 2013-01-05 07:49 - 000000000 ____D C:\ProgramData\McAfee
    2017-11-16 16:52 - 2012-03-10 06:52 - 000000000 ____D C:\Program Files\Google
    2017-11-16 16:52 - 2012-03-10 06:51 - 000000000 ____D C:\Program Files (x86)\Google
    2017-11-16 16:36 - 2015-12-14 06:37 - 000000000 ____D C:\Users\louisa\AppData\Local\lptmp
    2017-11-16 16:36 - 2012-11-16 14:40 - 000000000 ____D C:\ProgramData\WRData
    2017-11-16 16:35 - 2013-08-20 11:05 - 000000000 ____D C:\Program Files\McAfee
    2017-11-16 16:34 - 2012-05-04 11:35 - 000000000 ____D C:\Users\louisa\AppData\Local\Google
    2017-11-16 16:34 - 2012-03-10 06:51 - 000000000 ____D C:\ProgramData\Google
    2017-11-16 16:25 - 2012-06-17 13:30 - 000000000 ____D C:\Users\louisa\Tracing
    2017-11-16 16:25 - 2011-11-24 21:19 - 000000000 ____D C:\windows\Panther
    2017-11-16 16:22 - 2012-06-23 10:38 - 000000000 ____D C:\windows\Minidump
    2017-11-16 16:22 - 2012-06-07 17:33 - 000000000 ____D C:\Users\louisa\AppData\Local\CrashDumps
    2017-11-16 15:59 - 2009-07-13 23:54 - 000000749 ___RH C:\windows\WindowsShell.Manifest
    2017-11-16 15:59 - 2009-07-13 22:20 - 000000000 __RHD C:\Users\Public\Libraries
    2017-11-16 15:48 - 2017-07-21 07:08 - 000002402 _____ C:\Users\louisa\Desktop\Google Chrome.lnk
    2017-11-16 15:48 - 2012-05-27 11:56 - 000002410 _____ C:\Users\louisa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
    2017-11-16 15:36 - 2012-05-27 11:56 - 000003510 _____ C:\windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1762928038-3862994846-4233413714-1000UA
    2017-11-16 15:36 - 2012-05-27 11:56 - 000003238 _____ C:\windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1762928038-3862994846-4233413714-1000Core
    2017-11-16 15:34 - 2012-09-27 10:52 - 000004312 _____ C:\windows\System32\Tasks\Adobe Flash Player Updater
    2017-11-16 15:34 - 2012-05-17 08:40 - 000803328 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe
    2017-11-16 15:34 - 2012-05-17 08:40 - 000000000 ____D C:\windows\system32\Macromed
    2017-11-16 15:34 - 2011-11-24 22:04 - 000144896 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
    2017-11-16 15:34 - 2011-11-24 22:04 - 000000000 ____D C:\windows\SysWOW64\Macromed
    2017-11-16 15:05 - 2012-05-27 11:23 - 000000000 ____D C:\Users\louisa\AppData\Local\Deployment
    2017-11-16 14:55 - 2012-05-27 11:25 - 000003330 _____ C:\windows\System32\Tasks\GoogleUpdateTaskMachineUA
    2017-11-16 14:55 - 2012-05-27 11:25 - 000003202 _____ C:\windows\System32\Tasks\GoogleUpdateTaskMachineCore
    2017-10-31 07:26 - 2013-08-15 07:19 - 000000000 ____D C:\windows\system32\MRT
    2017-10-31 07:05 - 2012-05-11 12:53 - 126925120 ____C (Microsoft Corporation) C:\windows\system32\MRT.exe
    2017-10-31 07:04 - 2017-09-21 07:01 - 000000000 ____D C:\Users\louisa\AppData\Roaming\AppSync

    ==================== Files in the root of some directories =======

    2013-03-01 09:04 - 2013-03-01 09:04 - 000030512 _____ () C:\Users\louisa\LOU - PHIL ACCOUNTS 9-05_20051115_20080416OFXLOG.DAT
    2013-12-13 07:10 - 2017-04-23 07:03 - 018102328 _____ (Webroot Software, Inc.) C:\Program Files (x86)\Common Files\wruninstall.exe
    2013-09-01 08:45 - 2013-09-01 08:45 - 000000051 _____ () C:\Users\louisa\AppData\Roaming\mbam.context.scan
    2014-05-11 08:07 - 2014-05-11 08:07 - 000008470 _____ () C:\Users\louisa\AppData\Roaming\UserTile.png
    2012-05-17 08:35 - 2012-05-17 08:35 - 000017408 _____ () C:\Users\louisa\AppData\Local\WebpageIcons.db

    Some files in TEMP:
    ====================
    2017-11-16 20:01 - 2017-11-16 20:01 - 075456037 _____ (Trend Micro Inc.) C:\Users\louisa\AppData\Local\Temp\WFBS-SVC_Agent.exe

    ==================== Bamital & volsnap ======================

    (There is no automatic fix for files that do not pass verification.)

    C:\windows\system32\winlogon.exe => File is digitally signed
    C:\windows\system32\wininit.exe => File is digitally signed
    C:\windows\SysWOW64\wininit.exe => File is digitally signed
    C:\windows\explorer.exe => File is digitally signed
    C:\windows\SysWOW64\explorer.exe => File is digitally signed
    C:\windows\system32\svchost.exe => File is digitally signed
    C:\windows\SysWOW64\svchost.exe => File is digitally signed
    C:\windows\system32\services.exe => File is digitally signed
    C:\windows\system32\User32.dll => File is digitally signed
    C:\windows\SysWOW64\User32.dll => File is digitally signed
    C:\windows\system32\userinit.exe => File is digitally signed
    C:\windows\SysWOW64\userinit.exe => File is digitally signed
    C:\windows\system32\rpcss.dll => File is digitally signed
    C:\windows\system32\dnsapi.dll => File is digitally signed
    C:\windows\SysWOW64\dnsapi.dll => File is digitally signed
    C:\windows\system32\Drivers\volsnap.sys => File is digitally signed

    LastRegBack: 2017-03-28 06:21

    ==================== End of FRST.txt ============================

    Addition will follow in a 2nd Post.
     
    virginia,
    #2


  3. to hide this advert.

  4. 2017/11/18
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

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    FARBAR Addition

    Additional scan result of Farbar Recovery Scan Tool (x64) Version: 18-11-2017
    Ran by louisa (18-11-2017 14:44:32)
    Running from C:\Users\louisa\Desktop
    Windows 7 Home Premium Service Pack 1 (X64) (2012-05-04 16:16:45)
    Boot Mode: Normal
    ==========================================================


    ==================== Accounts: =============================

    Administrator (S-1-5-21-1762928038-3862994846-4233413714-500 - Administrator - Disabled)
    Guest (S-1-5-21-1762928038-3862994846-4233413714-501 - Limited - Enabled)
    HomeGroupUser$ (S-1-5-21-1762928038-3862994846-4233413714-1003 - Limited - Enabled)
    louisa (S-1-5-21-1762928038-3862994846-4233413714-1000 - Administrator - Enabled) => C:\Users\louisa

    ==================== Security Center ========================

    (If an entry is included in the fixlist, it will be removed.)

    AV: Trend Micro Security Agent (Disabled - Up to date) {1E5CB925-ABFC-68A9-91DC-4258BDE6C44A}
    AS: Trend Micro Security Agent Anti-spyware (Disabled - Up to date) {A53D58C1-8DC6-6727-AB6C-792AC6618EF7}
    AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

    ==================== Installed Programs ======================

    (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

    24x7 Help (HKLM-x32\...\{A957F04C-49F4-4375-8C8A-D04B769EFE47}_is1) (Version: 2.1.0.32 - Crawler, LLC) <==== ATTENTION
    Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.2.0.2070 - Adobe Systems Incorporated)
    Adobe Flash Player 27 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 27.0.0.187 - Adobe Systems Incorporated)
    Adobe Flash Player 27 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 27.0.0.187 - Adobe Systems Incorporated)
    Adobe Reader X (10.1.4) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.4 - Adobe Systems Incorporated)
    Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.7.637 - Adobe Systems, Inc.)
    AnswerWorks 5.0 English Runtime (HKLM-x32\...\{DBCC73BA-C69A-4BF5-B4BF-F07501EE7039}) (Version: 5.0.7 - Vantage Software Technologies)
    AppGraffiti (HKLM-x32\...\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}_is1) (Version: 1.0.0.30 - Omega Partners Ltd) <==== ATTENTION
    Apple Application Support (HKLM-x32\...\{EB879750-CCBD-4013-BFD5-0294D4DA5BD0}) (Version: 2.1.7 - Apple Inc.)
    Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
    Bing Bar (HKLM-x32\...\{3611CA6C-5FCA-4900-A329-6A118123CCFC}) (Version: 7.1.355.0 - Microsoft Corporation)
    D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
    Foxit Reader (HKLM-x32\...\{27AEA711-6E07-4615-A575-CE0042B94393}) (Version: 5.3.0.423 - Foxit Corporation)
    Google Chrome (HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\...\Google Chrome) (Version: 62.0.3202.94 - Google Inc.)
    Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
    Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
    HP ENVY 5660 series Basic Device Software (HKLM\...\{5019442E-A522-4A9B-A3B2-8D96E04E4FBA}) (Version: 34.0.50.48729 - Hewlett-Packard Co.)
    HP ENVY 5660 series Help (HKLM-x32\...\{4112AC6C-B0D7-427C-B5E0-1EDFA8741C57}) (Version: 34.0.0 - Hewlett Packard)
    HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
    HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
    HP Photosmart 6520 series Basic Device Software (HKLM\...\{1151BCF8-3246-4E34-9C17-22E66318C41C}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
    HP Photosmart 6520 series Help (HKLM-x32\...\{D3293275-1002-41F5-BC37-099B4251FF5B}) (Version: 28.0.0 - Hewlett Packard)
    HP Photosmart 6520 series Product Improvement Study (HKLM\...\{F144E07C-4019-4092-BE25-B57819C97D2F}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
    HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
    HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
    HPDiagnosticCoreDll (HKLM-x32\...\{9262B08F-E183-4FED-A2BD-23FF1A84EB79}) (Version: 1.0.15.0 - Hewlett Packard)
    Intel PROSet Wireless (HKLM-x32\...\ProInst) (Version: - ) Hidden
    Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
    Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2430 - Intel Corporation)
    Intel(R) PROSet/Wireless WiFi Software (HKLM\...\{3C41721F-AF0F-4086-AA1C-4C7F29076228}) (Version: 14.01.1000 - Intel Corporation)
    Intel(R) Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.2.1004 - Intel Corporation)
    Intel(R) WiDi (HKLM-x32\...\{7257132D-7F65-41E6-A90F-43BF6099461A}) (Version: 2.1.42.0 - Intel Corporation)
    Intel(R) Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version: - )
    Intel® PROSet/Wireless WiMAX Software (HKLM\...\{5C1DA3D9-F590-4317-A4FB-274F658E504B}) (Version: 6.05.0000 - Intel Corporation)
    iSEEK AnswerWorks English Runtime (HKLM-x32\...\{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}) (Version: 010.000.0101 - Vantage Linguistics)
    Java 7 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.250 - Oracle)
    JMicron Flash Media Controller Driver (HKLM-x32\...\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.0.59.2 - JMicron Technology Corp.)
    Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Label@Once 1.0 (HKLM-x32\...\{0D795777-9D60-4692-8386-F2B3F2B5E5BF}) (Version: 1.0 - Corel)
    Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
    Messenger Companion (HKLM-x32\...\{50816F92-1652-4A7C-B9BC-48F682742C4B}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
    Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)
    Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
    Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
    Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
    Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
    Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.5139.5005 - Microsoft Corporation)
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
    Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
    Mozilla Firefox 15.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 15.0.1 (x86 en-US)) (Version: 15.0.1 - Mozilla)
    Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 45.8.0.6273 - Mozilla)
    Mozilla Thunderbird 45.8.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 45.8.0 (x86 en-US)) (Version: 45.8.0 - Mozilla)
    MozyPro (HKLM\...\{90D2C5E7-59EE-03F9-2249-66565A32631B}) (Version: 2.32.8.595 - Mozy, Inc.)
    MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
    MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
    Paradiskus (HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\...\Paradiskus) (Version: 4.0.0 - TerserTude Ltd.)
    PdfPro100 (HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\...\PdfPro100) (Version: 3.0.0 - TerserTude Ltd.)
    PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
    PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
    Product Improvement Study for HP ENVY 5660 series (HKLM\...\{B4E1A9A8-A9D5-409A-9107-315D3997D153}) (Version: 34.0.50.48729 - Hewlett-Packard Co.)
    Quicken 2011 (HKLM-x32\...\{5FE545A1-D215-4216-9189-E7B39C9D1CC1}) (Version: 20.1.2.23 - Intuit)
    Quicken 2012 (HKLM-x32\...\{0A1E0BDA-5E8F-436d-8BE5-7E97C5CB899D}) (Version: 21.1.7.18 - Intuit)
    QuickTime (HKLM-x32\...\{0E64B098-8018-4256-BA23-C316A43AD9B0}) (Version: 7.72.80.56 - Apple Inc.)
    Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.38.113.2011 - Realtek)
    Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6323 - Realtek Semiconductor Corp.)
    Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.34.0 - Renesas Electronics Corporation) Hidden
    Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.34.0 - Renesas Electronics Corporation)
    ScreenConnect Client (b0be47715f9a8c30) (HKLM-x32\...\{9F0C221C-C051-45C3-94B2-9254B460B030}) (Version: 6.2.12963.6312 - ScreenConnect Software)
    Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
    Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
    Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
    swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
    Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.11.1 - Synaptics Incorporated)
    TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.2 - TOSHIBA)
    TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.2.3.0 - TOSHIBA CORPORATION)
    Toshiba Book Place (HKLM-x32\...\{76078303-BAA2-4FBF-BA13-D1065195E696}) (Version: 3.3.9679 - K-NFB Reading Technology, Inc.)
    TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{1C8C049A-145F-4A6E-8290-B5C245EBE39D}) (Version: 1.6.11.64 - TOSHIBA Corporation)
    TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.11 for x64 - TOSHIBA Corporation)
    TOSHIBA eco Utility (HKLM\...\{C2F94B5E-201A-4754-8F2F-4395E1D90DA3}) (Version: 1.3.5.64 - TOSHIBA Corporation)
    TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.17.64 - TOSHIBA Corporation)
    TOSHIBA Flash Cards Support Utility (HKLM-x32\...\InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}) (Version: 1.63.0.12C - TOSHIBA CORPORATION)
    TOSHIBA Hardware Setup (HKLM-x32\...\InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}) (Version: 1.63.1.37C - TOSHIBA CORPORATION)
    TOSHIBA HDD Protection (HKLM\...\{94A90C69-71C1-470A-88F5-AA47ECC96B40}) (Version: 2.2.2.15 - TOSHIBA Corporation)
    TOSHIBA HDD/SSD Alert (HKLM\...\{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.9 - TOSHIBA Corporation)
    TOSHIBA Media Controller (HKLM-x32\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.87.4 - TOSHIBA CORPORATION)
    TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.7.5 - TOSHIBA CORPORATION)
    TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.7.9.64 - TOSHIBA Corporation)
    TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.4 - TOSHIBA)
    TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.5.5109a - TOSHIBA CORPORATION)
    TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.21.64 - TOSHIBA Corporation)
    TOSHIBA Resolution+ Plug-in for Windows Media Player (HKLM-x32\...\{6CB76C9D-80C2-4CB3-A4CD-D96B239E3F94}) (Version: 1.1.2001 - TOSHIBA Corporation)
    TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.3.0 - TOSHIBA)
    TOSHIBA Sleep Utility (HKLM-x32\...\{654F7484-88C5-46DC-AB32-C66BCB0E2102}) (Version: 1.4.2.8 - TOSHIBA Corporation)
    TOSHIBA Supervisor Password (HKLM-x32\...\InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}) (Version: 1.63.51.2C - TOSHIBA CORPORATION)
    TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.6.1.64 - TOSHIBA Corporation)
    TOSHIBA VIDEO PLAYER (HKLM-x32\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 4.00.7.06-A - TOSHIBA Corporation)
    TOSHIBA Web Camera Application (HKLM-x32\...\InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}) (Version: 2.0.3.30 - TOSHIBA Corporation)
    TOSHIBA Wireless Display Monitor (HKLM-x32\...\{617773AE-ADBA-4479-BB04-65FE7758B35C}) (Version: 1.0.1 - TOSHIBA CORPORATION)
    TOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.9 - TOSHIBA)
    Trend Micro Security Agent (HKLM-x32\...\{BED0B8A2-2986-49F8-90D6-FA008D37A3D2}) (Version: 6.2.1195 - Trend Micro Inc.) Hidden
    Trend Micro Security Agent (HKLM-x32\...\HostedAgent) (Version: 6.2.1195 - Trend Micro Inc.)
    Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)
    Utility Common Driver (HKLM-x32\...\{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}) (Version: 1.0.52.3C - TOSHIBA) Hidden
    Utility Common Driver (HKLM-x32\...\InstallShield_{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}) (Version: 1.0.52.3C - TOSHIBA) Hidden
    Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
    Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)

    ==================== Custom CLSID (Whitelisted): ==========================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\...\ChromeHTML: -> C:\Users\louisa\AppData\Local\Google\Chrome\Application\chrome.exe (Google Inc.)
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{1423F872-3F7F-4E57-B621-8B1A9D49B448}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.27.5\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{144DF3B2-2402-47AE-9583-5A045929A8D4}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.33.5\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{590C4387-5EBD-4D46-8A84-CD0BA2EF2856}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.30.3\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{59B55F04-DE14-4BB8-92FF-C4A22EF2E5F4}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.31.5\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{5C8C2A98-6133-4EBA-BBCC-34D9EA01FC2E}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.28.1\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}\InprocServer32 -> C:\PROGRA~2\APPGRA~1\APPGRA~2.DLL => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{78550997-5DEF-4A8A-BAF9-D5774E87AC98}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.28.13\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{793EE463-1304-471C-ADF1-68C2FFB01247}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.29.5\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{8C46158B-D978-483C-A312-16EE5013BE04}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.33.3\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{91A41FCC-BC02-42D8-A36E-0D27FF9BFFC8}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.33.7\psuser_64.dll (Google Inc.)
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{AF808758-C780-404C-A4EE-4526323FD9B6}\InprocServer32 -> C:\PROGRA~2\REBATE~1\RebInf64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{C3BC25C0-FCD3-4F01-AFDD-41373F017C9A}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.26.9\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{CB492AF1-2CEF-4E58-BE47-471C77D0C8BA}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.32.7\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{CC182BE1-84CE-4A57-B85C-FD4BBDF78CB2}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.29.1\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{CC99A798-FD3D-4AB4-969E-6071612524F9}\InprocServer32 -> C:\PROGRA~2\APPGRA~1\APPGRA~2.DLL => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{CCB69577-088B-4004-9ED8-FF5BCC83A039}\InprocServer32 -> C:\PROGRA~2\REBATE~1\RebInf64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{D1EDC4F5-7F4D-4B12-906A-614ECF66DDAF}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.28.15\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{D4AB823B-3EBC-477B-AA5B-D7061C9E83B0}\InprocServer32 -> C:\PROGRA~2\REBATE~1\RebInf64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.33.7\psuser_64.dll (Google Inc.)
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll => No File
    ShellIconOverlayIdentifiers: [mozypro] -> {71B8CED8-5D67-4f57-89B1-F64CE6302A1E} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)
    ShellIconOverlayIdentifiers: [mozypro2] -> {CBAFE103-79DA-46ca-BD9A-63CBF6282882} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)
    ShellIconOverlayIdentifiers: [mozypro3] -> {8B99EA55-1AFF-4539-80A0-A71C6011CD84} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)
    ContextMenuHandlers2: [mozypro] -> {71B8CED8-5D67-4f57-89B1-F64CE6302A1E} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)
    ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll -> No File
    ContextMenuHandlers3: [mozypro] -> {71B8CED8-5D67-4f57-89B1-F64CE6302A1E} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)
    ContextMenuHandlers4: [mozypro] -> {71B8CED8-5D67-4f57-89B1-F64CE6302A1E} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)
    ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\windows\system32\igfxpph.dll [2011-06-27] (Intel Corporation)
    ContextMenuHandlers5: [mozypro] -> {71B8CED8-5D67-4f57-89B1-F64CE6302A1E} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)
    ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll -> No File
    ContextMenuHandlers6: [mozypro] -> {71B8CED8-5D67-4f57-89B1-F64CE6302A1E} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)

    ==================== Scheduled Tasks (Whitelisted) =============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    Task: {09775BE0-E0BB-4CE3-AB47-6C431F1A2622} - System32\Tasks\{656B4A25-C1EA-4CC7-9A2A-41A0F0DAA5B2} => C:\windows\system32\pcalua.exe -a C:\windows\uninst.exe -c -removeit
    Task: {0AACC622-F843-46AF-BA8A-7791A9639143} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1762928038-3862994846-4233413714-1000Core => C:\Users\louisa\AppData\Local\Google\Update\GoogleUpdate.exe [2015-09-01] (Google Inc.)
    Task: {16AA3B41-91F1-440B-9662-74BA25F40718} - System32\Tasks\HPCustParticipation HP Photosmart 6520 series => C:\Program Files\HP\HP Photosmart 6520 series\Bin\HPCustPartic.exe [2012-10-17] (Hewlett-Packard Co.)
    Task: {64733B95-4C36-498D-9BC7-1E250053212A} - System32\Tasks\TOSHIBA Wireless Display Monitor => C:\Program Files (x86)\TOSHIBA\widimon\widimon.exe [2010-12-25] (TOSHIBA CORPORATION)
    Task: {6CAB3C36-4C2B-4B7A-AC00-53EA29974DB2} - System32\Tasks\HPCustParticipation HP ENVY 5660 series => C:\Program Files\HP\HP ENVY 5660 series\Bin\HPCustPartic.exe [2014-04-24] (Hewlett-Packard Co.)
    Task: {7B9D4DC5-298C-4A32-958E-E695ECA78701} - System32\Tasks\Update Paradiskus => C:\Users\louisa\AppData\Roaming\AppSync\AppSync.exe [2017-10-31] ()
    Task: {9B15C288-119A-4796-8079-A0369E78428C} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
    Task: {A084ADAE-DCFF-499C-86D0-00D4C37FDD47} - System32\Tasks\Trend Micro Worry-Free Business Security Services Recovery Pack Tool => C:\Program Files (x86)\Trend Micro\WFBSSUpdater\WFBSSUpdater.exe [2017-05-22] (Trend Micro Inc.)
    Task: {A7BBE829-0AA0-4063-92B3-A7E8E6B2E98B} - System32\Tasks\Adobe Flash Player Updater => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2017-11-16] (Adobe Systems Incorporated)
    Task: {C0F5B177-04E1-4537-919F-5A70854BDDD7} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-09-01] (Google Inc.)
    Task: {C9B7B7FD-6AEC-41C3-BF26-79A2B52DEBA2} - System32\Tasks\06-11-2012_142219 => C:\Program Files\SmartPCFixer\SmartPcFixer.exe <==== ATTENTION
    Task: {E1CCA770-50B5-49F4-BB06-8B4235EC65D7} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-09-01] (Google Inc.)
    Task: {FA031812-5CEB-4815-A470-A186F2435FAD} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1762928038-3862994846-4233413714-1000UA => C:\Users\louisa\AppData\Local\Google\Update\GoogleUpdate.exe [2015-09-01] (Google Inc.)

    (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

    Task: C:\windows\Tasks\06-11-2012_142219.job => C:\Program Files\SmartPCFixer\SmartPcFixer.exe <==== ATTENTION
    Task: C:\windows\Tasks\Trend Micro Worry-Free Business Security Services Recovery Pack Tool.job => C:\Program Files (x86)\Trend Micro\WFBSSUpdater\WFBSSUpdater.exe

    ==================== Shortcuts & WMI ========================

    (The entries could be listed to be restored or removed.)


    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Links\About Verizon.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_resdiali
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Links\Safety & Security.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_vzsafet
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Links\Verizon Wireless.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_vzwireles
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Links\Welcome Page.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_vzsurroun
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Help\Change Password.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_passwdch
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Help\Forgot My Password.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_passwdrese
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Help\Help & Support.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_hel
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Help\My Account.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_myaccoun
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Help\View My Bill.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_mybil
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\E-Mail & More.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_emai
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\Home.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_hom
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\My Account.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_myaccoun
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\My Web Space.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_webspac
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\Privacy Statement.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_privac
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\Shop Verizon.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_sho
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\Terms of Service.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_policie
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\Verizon Central.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_vzcentra
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\Verizon Surround.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_surroun

    ShortcutWithArgument: C:\Users\louisa\Desktop\PdfPro100.lnk -> C:\Users\louisa\AppData\Roaming\AppMaster\AppMaster.exe () -> shortcut hxxp://baseapp.pdfpro100.com
    ShortcutWithArgument: C:\Users\louisa\AppData\Roaming\Microsoft\Windows\Start Menu\PdfPro100.lnk -> C:\Users\louisa\AppData\Roaming\AppMaster\AppMaster.exe () -> shortcut hxxp://baseapp.pdfpro100.com

    ==================== Loaded Modules (Whitelisted) ==============

    2011-05-31 20:32 - 2011-05-31 20:32 - 001501696 _____ () C:\Program Files\Common Files\Intel\WirelessCommon\Libeay32.dll
    2017-11-16 20:06 - 2016-09-23 17:24 - 000816640 _____ () C:\Program Files (x86)\Trend Micro\Client Server Security Agent\sqlite3.dll
    2015-03-31 19:08 - 2015-03-31 19:08 - 000026408 _____ () C:\Program Files (x86)\Trend Micro\Client Server Security Agent\CCSF\boost_system-vc110-mt-1_57.dll
    2015-03-31 19:08 - 2015-03-31 19:08 - 000058320 _____ () C:\Program Files (x86)\Trend Micro\Client Server Security Agent\CCSF\boost_date_time-vc110-mt-1_57.dll
    2017-04-13 16:32 - 2017-04-13 16:32 - 000090768 _____ () C:\Program Files (x86)\ScreenConnect Client (b0be47715f9a8c30)\ScreenConnect.ClientService.exe
    2011-06-27 12:16 - 2011-06-27 12:16 - 000094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
    2010-11-18 20:18 - 2010-11-18 20:18 - 011190784 _____ () C:\Program Files\TOSHIBA\FlashCards\BlackPng.dll
    2010-12-15 18:19 - 2010-12-15 18:19 - 000124320 _____ () C:\Program Files\TOSHIBA\TECO\MUIHelp.dll
    2011-02-22 22:22 - 2011-02-22 22:22 - 000429432 _____ () C:\Program Files\TOSHIBA\FlashCards\Hotkey\TcrdKBB.exe
    2017-11-16 20:07 - 2016-07-06 12:28 - 000186664 _____ () C:\Program Files (x86)\Trend Micro\Client Server Security Agent\zlibwapi.dll
    2011-06-10 00:09 - 2011-06-10 00:09 - 000079784 _____ () C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosIPCWraper.dll
    2017-11-16 20:07 - 2017-11-01 12:42 - 000679360 _____ () C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\sqlite3.dll

    ==================== Alternate Data Streams (Whitelisted) =========

    (If an entry is included in the fixlist, only the ADS will be removed.)


    ==================== Safe Mode (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ScreenConnect Client (b0be47715f9a8c30) => ""="Service"
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRkrn => ""="Driver"
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRSVC => ""="Service"

    ==================== Association (Whitelisted) ===============

    (If an entry is included in the fixlist, the registry item will be restored to default or removed.)

    HKU\.DEFAULT\Software\Classes\exefile: "%1" %* <==== ATTENTION
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Classes\exefile: "%1" %* <==== ATTENTION

    ==================== Internet Explorer trusted/restricted ===============

    (If an entry is included in the fixlist, it will be removed from the registry.)


    ==================== Hosts content: ===============================

    (If needed Hosts: directive could be included in the fixlist to reset Hosts.)

    2009-07-13 21:34 - 2009-06-10 16:00 - 000000824 _____ C:\windows\system32\Drivers\etc\hosts


    ==================== Other Areas ============================

    (Currently there is no automatic fix for this section.)

    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\louisa\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
    DNS Servers: 68.100.16.30 - 68.10.16.30
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: ) (EnableLUA: 1)
    Windows Firewall is enabled.

    ==================== MSCONFIG/TASK MANAGER disabled items ==

    MSCONFIG\startupreg: (default) =>
    MSCONFIG\startupreg: Adobe ARM => "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    MSCONFIG\startupreg: APSDaemon => "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    MSCONFIG\startupreg: DelayTSS => "C:\Program Files\Toshiba\DelayTSS\DelayTSS.exe"
    MSCONFIG\startupreg: Google Update => "C:\Users\louisa\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    MSCONFIG\startupreg: IgfxTray => C:\windows\system32\igfxtray.exe
    MSCONFIG\startupreg: PC Cleaners => "C:\Program Files (x86)\PC Cleaners\PCCleaners.exe" /minimize
    MSCONFIG\startupreg: QuickTime Task => "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    MSCONFIG\startupreg: RtHDVCpl => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
    MSCONFIG\startupreg: smartpcfixer.exe => C:\Program Files\SmartPCFixer\laucher.bat
    MSCONFIG\startupreg: SunJavaUpdateSched => "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    MSCONFIG\startupreg: swg => "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

    ==================== FirewallRules (Whitelisted) ===============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    FirewallRules: [{65A2E6AC-D18B-4114-87AF-6C31FB2C5BCF}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
    FirewallRules: [{B3C1348D-1FCF-4A2D-8FC4-054DE17C3013}] => (Allow) LPort=2869
    FirewallRules: [{502874DE-29C0-4D15-904D-40E1C85A4D93}] => (Allow) LPort=1900
    FirewallRules: [{73071957-29E6-4D31-9818-2FABF7ED31D8}] => (Allow) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
    FirewallRules: [{DC60DC09-9AE0-445B-87BA-C3452DD3D368}] => (Allow) C:\Program Files (x86)\Windows Live\Mesh\MOE.exe
    FirewallRules: [{29C8C735-8C28-4ABB-8182-831FD8EF1F57}] => (Allow) C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
    FirewallRules: [{D51600F4-FAE2-48E1-AE26-B9B4AAD7B2D9}] => (Allow) C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
    FirewallRules: [{99DDD7C8-0102-48B4-82A3-9FC515E2AB04}] => (Allow) C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
    FirewallRules: [{95BCC9C6-B201-48E3-BEDF-DB121AA56A50}] => (Allow) C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
    FirewallRules: [{EF2A91D5-6071-4ED8-8203-BB6F0D11D441}] => (Allow) C:\Program Files (x86)\Intel Corporation\Intel WiDi\WiDiApp.exe
    FirewallRules: [{11981D16-6F4D-4859-B306-ED962B95B4F3}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
    FirewallRules: [{5660D581-C13D-401C-9DA8-4BF91AE76415}] => (Allow) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe
    FirewallRules: [{CDCB6BC0-B8C8-4F1E-9CD6-2E074EEFC74C}] => (Allow) C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    FirewallRules: [{95F1D345-5E79-45DD-9089-DD52A554A79B}] => (Allow) C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    FirewallRules: [{48171C73-4F05-45FB-B4CF-9E66C9CC26F3}] => (Allow) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
    FirewallRules: [{74846D06-A778-416A-AA7B-BE99CCD78F49}] => (Allow) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
    FirewallRules: [{7C6D0168-72AC-48E2-94FF-CE40B945C30C}] => (Allow) C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
    FirewallRules: [{429CB098-0F12-4A49-9582-65D03C1673D3}] => (Allow) C:\Program Files\HP\HP Photosmart 6520 series\Bin\DeviceSetup.exe
    FirewallRules: [{2146717E-BCAB-4753-8151-831A2BB94A19}] => (Allow) C:\Program Files\HP\HP Photosmart 6520 series\Bin\HPNetworkCommunicator.exe
    FirewallRules: [{5F25476E-82AA-4C0F-A1AF-4A443218B8D3}] => (Allow) C:\Program Files\HP\HP Photosmart 6520 series\Bin\HPNetworkCommunicatorCom.exe
    FirewallRules: [{6D87D94C-5021-40CE-94D8-2ECABF31F731}] => (Allow) C:\Program Files\HP\HP ENVY 5660 series\Bin\DeviceSetup.exe
    FirewallRules: [{C5311DB0-54C2-4134-8067-35C30E0835C1}] => (Allow) LPort=5357
    FirewallRules: [{5438A75E-47E9-4D34-9A16-8DC2BC7DDE1F}] => (Allow) C:\Program Files\HP\HP ENVY 5660 series\Bin\HPNetworkCommunicatorCom.exe
    FirewallRules: [{939D7F59-C86B-43AD-A2FF-31FAE3F19175}] => (Allow) C:\Program Files\UVK - Ultra Virus Killer\UVK_en.exe
    FirewallRules: [{A5FF22E7-0D85-4464-A036-5F4CB3823B22}] => (Allow) C:\Program Files\UVK - Ultra Virus Killer\UVK_en.exe
    FirewallRules: [{969BF589-9E43-448D-A1A9-0FF86F35CB86}] => (Allow) C:\Program Files\UVK - Ultra Virus Killer\UVK_en.exe
    FirewallRules: [{5485135C-9661-419F-B458-01CDBBFF0B2F}] => (Allow) LPort=61117
    FirewallRules: [{7728B04D-B1EA-42A0-8A88-848B4417F3A2}] => (Allow) LPort=61116

    ==================== Restore Points =========================

    20-10-2017 07:06:03 Windows Update
    31-10-2017 06:49:04 Windows Update
    12-11-2017 07:15:21 Windows Update
    16-11-2017 15:30:45 Windows Update
    16-11-2017 16:30:27 IObit Uninstaller restore point
    16-11-2017 18:40:04 Windows Update
    16-11-2017 19:13:34 IObit Uninstaller restore point
    16-11-2017 19:20:15 JRT Pre-Junkware Removal
    16-11-2017 19:24:18 Installed ScreenConnect Client (b0be47715f9a8c30)
    16-11-2017 19:27:30 Installed MozyPro
    16-11-2017 20:02:38 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
    16-11-2017 20:03:28 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
    16-11-2017 20:05:14 Installed Trend Micro Security Agent
    18-11-2017 07:53:25 Windows Update

    ==================== Faulty Device Manager Devices =============


    ==================== Event log errors: =========================

    Application errors:
    ==================
    Error: (11/18/2017 02:03:31 PM) (Source: WinMgmt) (EventID: 10) (User: )
    Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

    Error: (11/18/2017 07:54:53 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
    Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

    Details:
    AddWin32ServiceFiles: Unable to back up image of service MapsGalaxyService since QueryServiceConfig API failed

    System Error:
    The system cannot find the file specified.
    .

    Error: (11/18/2017 07:54:53 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
    Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

    Details:
    AddWin32ServiceFiles: Unable to back up image of service MapsGalaxyService since QueryServiceConfig API failed

    System Error:
    The system cannot find the file specified.
    .

    Error: (11/18/2017 07:54:53 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
    Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

    Details:
    AddLegacyDriverFiles: Unable to back up image of binary SASKUTIL.

    System Error:
    The system cannot find the file specified.
    .

    Error: (11/18/2017 07:54:53 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
    Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

    Details:
    AddLegacyDriverFiles: Unable to back up image of binary SASKUTIL.

    System Error:
    The system cannot find the file specified.
    .

    Error: (11/16/2017 08:37:09 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
    Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

    Details:
    AddWin32ServiceFiles: Unable to back up image of service MapsGalaxyService since QueryServiceConfig API failed

    System Error:
    The system cannot find the file specified.
    .

    Error: (11/16/2017 08:37:09 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
    Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

    Details:
    AddLegacyDriverFiles: Unable to back up image of binary SASKUTIL.

    System Error:
    The system cannot find the file specified.
    .

    Error: (11/16/2017 08:05:50 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
    Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

    Details:
    AddWin32ServiceFiles: Unable to back up image of service MapsGalaxyService since QueryServiceConfig API failed

    System Error:
    The system cannot find the file specified.
    .

    Error: (11/16/2017 08:05:50 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
    Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

    Details:
    AddLegacyDriverFiles: Unable to back up image of binary SASKUTIL.

    System Error:
    The system cannot find the file specified.
    .

    Error: (11/16/2017 08:04:24 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
    Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

    Details:
    AddWin32ServiceFiles: Unable to back up image of service MapsGalaxyService since QueryServiceConfig API failed

    System Error:
    The system cannot find the file specified.
    .


    System errors:
    =============
    Error: (11/18/2017 02:21:08 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.

    Error: (11/18/2017 02:04:23 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The Trend Micro Security Agent Listener service failed to start due to the following error:
    The service did not respond to the start or control request in a timely fashion.

    Error: (11/18/2017 02:04:23 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
    Description: A timeout was reached (30000 milliseconds) while waiting for the Trend Micro Security Agent Listener service to connect.

    Error: (11/18/2017 02:02:51 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The FindYourMapsService service failed to start due to the following error:
    The system cannot find the file specified.

    Error: (11/18/2017 02:00:15 PM) (Source: DCOM) (EventID: 10010) (User: )
    Description: The server {995C996E-D918-4A8C-A302-45719A6F4EA7} did not register with DCOM within the required timeout.

    Error: (11/16/2017 07:20:59 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
    Description: The TOSHIBA HDD Protection service terminated unexpectedly. It has done this 1 time(s).

    Error: (11/16/2017 07:02:31 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The MapsGalaxyService service failed to start due to the following error:
    The system cannot find the file specified.

    Error: (11/16/2017 07:02:31 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The FindYourMapsService service failed to start due to the following error:
    The system cannot find the file specified.

    Error: (11/16/2017 06:59:29 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
    Description: The Windows Update service terminated with the following error:
    The class is configured to run as a security id different from the caller

    Error: (11/16/2017 06:55:42 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The MapsGalaxyService service failed to start due to the following error:
    The system cannot find the file specified.


    CodeIntegrity:
    ===================================
    Date: 2017-08-16 08:46:38.890
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\kernel32.dll because the set of per-page image hashes could not be found on the system.

    Date: 2016-02-19 09:49:44.657
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.

    Date: 2016-02-19 09:49:44.647
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.

    Date: 2016-02-19 09:49:44.617
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.

    Date: 2016-02-19 09:49:44.607
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.

    Date: 2016-02-19 09:49:44.537
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_f3153036f55ab3f5\werfault.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.

    Date: 2016-02-19 09:49:44.527
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_f3153036f55ab3f5\werfault.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.

    Date: 2016-02-19 09:49:44.497
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_a384c5aabe759ea5\wermgr.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.

    Date: 2016-02-19 09:49:44.487
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_a384c5aabe759ea5\wermgr.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.

    Date: 2016-02-04 09:49:36.743
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.


    ==================== Memory info ===========================

    Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
    Percentage of memory in use: 33%
    Total physical RAM: 6051.76 MB
    Available physical RAM: 4037.8 MB
    Total Virtual: 20049.95 MB
    Available Virtual: 17853.82 MB

    ==================== Drives ================================

    Drive c: (TI106348W0B) (Fixed) (Total:682.03 GB) (Free:597.84 GB) NTFS ==>[system with boot components (obtained from drive)]
    Drive e: () (Fixed) (Total:93.36 GB) (Free:28.12 GB) NTFS

    ==================== MBR & Partition Table ==================

    ========================================================
    Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 698.6 GB) (Disk ID: 854931EA)
    Partition 1: (Active) - (Size=1.5 GB) - (Type=27)
    Partition 2: (Not Active) - (Size=682 GB) - (Type=07 NTFS)
    Partition 3: (Not Active) - (Size=15.1 GB) - (Type=17)

    ========================================================
    Disk: 1 (Size: 93.4 GB) (Disk ID: 0B2461BF)
    Partition 1: (Not Active) - (Size=93.4 GB) - (Type=07 NTFS)

    ==================== End of Addition.txt ============================
     
    virginia,
    #3
  5. 2017/11/19
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ==================================

    [​IMG] Uninstall following unwanted programs:

    24x7 Help
    AppGraffiti

    [​IMG] Download RogueKiller from one of the following links and save it to your Desktop:

    Link 1
    Link 2
    • Close all the running programs
    • Double click on downloaded setup.exe file to install the program.
    • Click on Start Scan button.
    • Click on another Start Scan button.
    • Wait until the Status box shows Scan Finished
    • Click on Remove Selected.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    [​IMG] Please download Malwarebytes to your desktop.
    • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
    • Then click Finish.
    • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
    • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
    • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
    • Restart your computer when prompted to do so.
    • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.
    [​IMG] Please download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8/10 users right-click and select Run As Administrator
    • The tool will start to update the database if one is required.
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Logfile button.
    • A window will open which lists the logs of your scans.
    • Click on the Scan tab.
    • Double-click the most recent scan which will be at the top of the list....the log will appear.
    • Review the results...see note below
    • After reviewing the log, click on the Clean button.
    • Press OK when asked to close all programs and follow the onscreen prompts.
    • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
    • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
    • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
    • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
    • A copy of all logfiles are saved to C:\AdwCleaner.
    -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.
     
    broni,
    #4
  6. 2017/11/20
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,093
    Likes Received:
    25
    Broni,
    When we started the computer, a dialog box titled Elite IT Backup appeared and I assume it was something downloaded by the IT Helpers and just closed it. 24X7 Help and AppGraffiti were uninstalled.

    I have pasted in the logs you requested. One problem - I did the AdwCleaner scan as instructed (I think) when I clicked the "Clean" button nothing happened. I will include the log file for it.

    Note - Malwarebytes text wouldn't fit so I will send it separately,

    RogueKiller - Desktop file disappeared overnight (The work of the IT Helpers?) Found these two in the RK program

    *1 - Scan

    RogueKiller V12.11.24.0 (x64) [Nov 13 2017] (Free) by Adlice Software
    mail : Contact - Adlice Software
    Feedback : Adlice forum - Home
    Website : RogueKiller Anti-Malware Free Download - Official Website
    Blog : Adlice Software - The Best Security Software, for FREE

    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : louisa [Administrator]
    Started from : C:\Program Files\RogueKiller\RogueKiller64.exe
    Mode : Scan -- Date : 11/19/2017 19:19:27 (Duration : 01:37:25)
    Switches : -refid

    ¤¤¤ Processes : 0 ¤¤¤

    ¤¤¤ Registry : 39 ¤¤¤
    [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF} (C:\PROGRA~2\APPGRA~1\APPGRA~2.DLL) -> Found
    [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{AF808758-C780-404C-A4EE-4526323FD9B6} (C:\PROGRA~2\REBATE~1\RebInf64.dll) -> Found
    [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{CC99A798-FD3D-4AB4-969E-6071612524F9} (C:\PROGRA~2\APPGRA~1\APPGRA~2.DLL) -> Found
    [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{CCB69577-088B-4004-9ED8-FF5BCC83A039} (C:\PROGRA~2\REBATE~1\RebInf64.dll) -> Found
    [PUP.Gen1] (X64) HKEY_LOCAL_MACHINE\Software\SmartPCFixer -> Found
    [PUP.Gen1] (X86) HKEY_LOCAL_MACHINE\Software\24x7help -> Found
    [PUP.Gen1] (X86) HKEY_LOCAL_MACHINE\Software\AppGraffiti -> Found
    [PUP.Gen1] (X86) HKEY_LOCAL_MACHINE\Software\CToolbar -> Found
    [PUP.Mindspark] (X86) HKEY_LOCAL_MACHINE\Software\MapsGalaxy_39 -> Found
    [PUP.Ask|PUP.Gen1] (X64) HKEY_USERS\.DEFAULT\Software\AskPartnerNetwork -> Found
    [PUP.Ask|PUP.Gen1] (X86) HKEY_USERS\.DEFAULT\Software\AskPartnerNetwork -> Found
    [PUP.Gen1] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\AppGraffiti -> Found
    [PUP.Gen1] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\CToolbar -> Found
    [PUP.Mindspark] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\MapsGalaxy_39 -> Found
    [PUP.Gen1] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\PCCleaners -> Found
    [PUP.Gen1] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Rebate Informer -> Found
    [PUP.Gen1] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\AppGraffiti -> Found
    [PUP.Gen1] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\CToolbar -> Found
    [PUP.Mindspark] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\MapsGalaxy_39 -> Found
    [PUP.Gen1] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\PCCleaners -> Found
    [PUP.Gen1] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Rebate Informer -> Found
    [PUP.Ask|PUP.Gen1] (X64) HKEY_USERS\S-1-5-18\Software\AskPartnerNetwork -> Found
    [PUP.Ask|PUP.Gen1] (X86) HKEY_USERS\S-1-5-18\Software\AskPartnerNetwork -> Found
    [PUP.Gen1] (X64) HKEY_USERS\.DEFAULT\Software\AppDataLow\Software\AskToolbar -> Found
    [PUP.Gen1] (X86) HKEY_USERS\.DEFAULT\Software\AppDataLow\Software\AskToolbar -> Found
    [PUP.Mindspark] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\AppDataLow\Software\MapsGalaxy_39 -> Found
    [PUP.Mindspark] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\AppDataLow\Software\MapsGalaxy_39 -> Found
    [PUP.Gen1] (X64) HKEY_USERS\S-1-5-18\Software\AppDataLow\Software\AskToolbar -> Found
    [PUP.Gen1] (X86) HKEY_USERS\S-1-5-18\Software\AppDataLow\Software\AskToolbar -> Found
    [PUP.Mindspark] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\MapsGalaxy_39bar Uninstall Internet Explorer -> Found
    [PUP.Gen0] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF} (C:\PROGRA~2\APPGRA~1\APPGRA~2.DLL) -> Found
    [PUP.Gen0] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks | {00000000-6E41-4FD3-8538-502F5495E5FC} : -> Found
    [PUP.Gen0] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks | {D3D233D5-9F6D-436C-B6C7-E63F77503B30} : -> Found
    [PUP.Gen0] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks | {00000000-6E41-4FD3-8538-502F5495E5FC} : -> Found
    [PUP.Gen0] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks | {D3D233D5-9F6D-436C-B6C7-E63F77503B30} : -> Found
    [PUP] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Microsoft\Windows\CurrentVersion\Run | AppGraffiti : "C:\PROGRA~2\APPGRA~1\AppGraffiti.exe" [x] -> Found
    [PUP] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Microsoft\Windows\CurrentVersion\Run | AppGraffiti : "C:\PROGRA~2\APPGRA~1\AppGraffiti.exe" [x] -> Found
    [PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Microsoft\Internet Explorer\Main | Search Bar : Preserve -> Found
    [PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Microsoft\Internet Explorer\Main | Search Bar : Preserve -> Found

    ¤¤¤ Tasks : 1 ¤¤¤
    [VT.Unsafe] \Update Paradiskus -- C:\Users\louisa\AppData\Roaming\AppSync\AppSync.exe (do://update?from=sched) -> Found

    ¤¤¤ Files : 0 ¤¤¤

    ¤¤¤ WMI : 0 ¤¤¤

    ¤¤¤ Hosts File : 0 ¤¤¤

    ¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

    ¤¤¤ Web browsers : 2 ¤¤¤
    [PUP.Ask|PUP.Gen1|PUM.HomePage][Firefox:Config] twikbp5e.default : user_pref("browser.startup.homepage", "Ask"); -> Found
    [PUM.SearchEngine][Firefox:Config] twikbp5e.default : user_pref("browser.search.selectedEngine", "Ask.com"); -> Found

    ¤¤¤ MBR Check : ¤¤¤
    +++++ PhysicalDrive0: Hitachi HTS547575A9E384 +++++
    --- User ---
    [MBR] 399bfab4e649468a86a12735624bd8a8
    [BSP] 57f94581aa25b07fa3c859fb490e0e9f : HP MBR Code
    Partition table:
    0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 MB
    1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 3074048 | Size: 698394 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
    2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 1433384960 | Size: 15509 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
    User = LL1 ... OK
    User = LL2 ... OK

    +++++ PhysicalDrive1: Maxtor OneTouch II USB Device +++++
    --- User ---
    [MBR] 8eebb8beb8ade4af063ffa3a6a1db80b
    [BSP] 704851e6b46ba7a89e60f883cb187266 : Toshiba|VT.Unknown MBR Code
    Partition table:
    0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 63 | Size: 95597 MB [Windows XP Bootstrap | Windows XP Bootloader]
    User = LL1 ... OK
    Error reading LL2 MBR! ([32] The request is not supported. )

    #2 - Delete

    RogueKiller V12.11.24.0 (x64) [Nov 13 2017] (Free) by Adlice Software
    mail : Contact - Adlice Software
    Feedback : Adlice forum - Home
    Website : RogueKiller Anti-Malware Free Download - Official Website
    Blog : Adlice Software - The Best Security Software, for FREE

    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : louisa [Administrator]
    Started from : C:\Program Files\RogueKiller\RogueKiller64.exe
    Mode : Delete -- Date : 11/19/2017 19:19:27 (Duration : 01:37:25)
    Switches : -refid

    ¤¤¤ Processes : 0 ¤¤¤

    ¤¤¤ Registry : 39 ¤¤¤
    [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF} (C:\PROGRA~2\APPGRA~1\APPGRA~2.DLL) -> Not selected
    [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{AF808758-C780-404C-A4EE-4526323FD9B6} (C:\PROGRA~2\REBATE~1\RebInf64.dll) -> Not selected
    [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{CC99A798-FD3D-4AB4-969E-6071612524F9} (C:\PROGRA~2\APPGRA~1\APPGRA~2.DLL) -> Not selected
    [PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{CCB69577-088B-4004-9ED8-FF5BCC83A039} (C:\PROGRA~2\REBATE~1\RebInf64.dll) -> Not selected
    [PUP.Gen1] (X64) HKEY_LOCAL_MACHINE\Software\SmartPCFixer -> Not selected
    [PUP.Gen1] (X86) HKEY_LOCAL_MACHINE\Software\24x7help -> Not selected
    [PUP.Gen1] (X86) HKEY_LOCAL_MACHINE\Software\AppGraffiti -> Not selected
    [PUP.Gen1] (X86) HKEY_LOCAL_MACHINE\Software\CToolbar -> Not selected
    [PUP.Mindspark] (X86) HKEY_LOCAL_MACHINE\Software\MapsGalaxy_39 -> Not selected
    [PUP.Ask|PUP.Gen1] (X64) HKEY_USERS\.DEFAULT\Software\AskPartnerNetwork -> Not selected
    [PUP.Ask|PUP.Gen1] (X86) HKEY_USERS\.DEFAULT\Software\AskPartnerNetwork -> Not selected
    [PUP.Gen1] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\AppGraffiti -> Not selected
    [PUP.Gen1] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\CToolbar -> Not selected
    [PUP.Mindspark] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\MapsGalaxy_39 -> Not selected
    [PUP.Gen1] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\PCCleaners -> Not selected
    [PUP.Gen1] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Rebate Informer -> Not selected
    [PUP.Gen1] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\AppGraffiti -> Not selected
    [PUP.Gen1] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\CToolbar -> Not selected
    [PUP.Mindspark] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\MapsGalaxy_39 -> Not selected
    [PUP.Gen1] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\PCCleaners -> Not selected
    [PUP.Gen1] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Rebate Informer -> Not selected
    [PUP.Ask|PUP.Gen1] (X64) HKEY_USERS\S-1-5-18\Software\AskPartnerNetwork -> Not selected
    [PUP.Ask|PUP.Gen1] (X86) HKEY_USERS\S-1-5-18\Software\AskPartnerNetwork -> Not selected
    [PUP.Gen1] (X64) HKEY_USERS\.DEFAULT\Software\AppDataLow\Software\AskToolbar -> Not selected
    [PUP.Gen1] (X86) HKEY_USERS\.DEFAULT\Software\AppDataLow\Software\AskToolbar -> Not selected
    [PUP.Mindspark] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\AppDataLow\Software\MapsGalaxy_39 -> Not selected
    [PUP.Mindspark] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\AppDataLow\Software\MapsGalaxy_39 -> Not selected
    [PUP.Gen1] (X64) HKEY_USERS\S-1-5-18\Software\AppDataLow\Software\AskToolbar -> Not selected
    [PUP.Gen1] (X86) HKEY_USERS\S-1-5-18\Software\AppDataLow\Software\AskToolbar -> Not selected
    [PUP.Mindspark] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\MapsGalaxy_39bar Uninstall Internet Explorer -> Not selected
    [PUP.Gen0] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF} (C:\PROGRA~2\APPGRA~1\APPGRA~2.DLL) -> Not selected
    [PUP.Gen0] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks | {00000000-6E41-4FD3-8538-502F5495E5FC} : -> Not selected
    [PUP.Gen0] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks | {D3D233D5-9F6D-436C-B6C7-E63F77503B30} : -> Not selected
    [PUP.Gen0] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks | {00000000-6E41-4FD3-8538-502F5495E5FC} : -> Not selected
    [PUP.Gen0] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks | {D3D233D5-9F6D-436C-B6C7-E63F77503B30} : -> Not selected
    [PUP] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Microsoft\Windows\CurrentVersion\Run | AppGraffiti : "C:\PROGRA~2\APPGRA~1\AppGraffiti.exe" [x] -> Not selected
    [PUP] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Microsoft\Windows\CurrentVersion\Run | AppGraffiti : "C:\PROGRA~2\APPGRA~1\AppGraffiti.exe" [x] -> Not selected
    [PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Microsoft\Internet Explorer\Main | Search Bar : Preserve -> Not selected
    [PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Microsoft\Internet Explorer\Main | Search Bar : Preserve -> Not selected

    ¤¤¤ Tasks : 1 ¤¤¤
    [VT.Unsafe] \Update Paradiskus -- C:\Users\louisa\AppData\Roaming\AppSync\AppSync.exe (do://update?from=sched) -> Deleted

    ¤¤¤ Files : 0 ¤¤¤

    ¤¤¤ WMI : 0 ¤¤¤

    ¤¤¤ Hosts File : 0 ¤¤¤

    ¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

    ¤¤¤ Web browsers : 2 ¤¤¤
    [PUP.Ask|PUP.Gen1|PUM.HomePage][Firefox:Config] twikbp5e.default : user_pref("browser.startup.homepage", "Ask"); -> Not selected
    [PUM.SearchEngine][Firefox:Config] twikbp5e.default : user_pref("browser.search.selectedEngine", "Ask.com"); -> Not selected

    ¤¤¤ MBR Check : ¤¤¤
    +++++ PhysicalDrive0: Hitachi HTS547575A9E384 +++++
    --- User ---
    [MBR] 399bfab4e649468a86a12735624bd8a8
    [BSP] 57f94581aa25b07fa3c859fb490e0e9f : HP MBR Code
    Partition table:
    0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 MB
    1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 3074048 | Size: 698394 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
    2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 1433384960 | Size: 15509 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
    User = LL1 ... OK
    User = LL2 ... OK

    +++++ PhysicalDrive1: Maxtor OneTouch II USB Device +++++
    --- User ---
    [MBR] 8eebb8beb8ade4af063ffa3a6a1db80b
    [BSP] 704851e6b46ba7a89e60f883cb187266 : Toshiba|VT.Unknown MBR Code
    Partition table:
    0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 63 | Size: 95597 MB [Windows XP Bootstrap | Windows XP Bootloader]
    User = LL1 ... OK
    Error reading LL2 MBR! ([32] The request is not supported. )






    AdwCleaner

    # AdwCleaner 7.0.4.0 - Logfile created on Mon Nov 20 12:12:17 2017
    # Updated on 2017/27/10 by Malwarebytes
    # Database: 11-17-2017.1
    # Running on Windows 7 Home Premium (X64)
    # Mode: scan
    # Support: Customer Support & Help Center

    ***** [ Services ] *****

    No malicious services found.

    ***** [ Folders ] *****

    Adware.LoadMoney, C:\Users\louisa\Documents\Snow
    PUP.Adware.Heuristic, C:\Program Files (x86)\FilmFanaticEI


    ***** [ Files ] *****

    No malicious files found.

    ***** [ DLL ] *****

    No malicious DLLs found.

    ***** [ WMI ] *****

    No malicious WMI found.

    ***** [ Shortcuts ] *****

    No malicious shortcuts found.

    ***** [ Tasks ] *****

    No malicious tasks found.

    ***** [ Registry ] *****

    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\apnwidgets.ask.com
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\appgraffiti.com
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\cloudfront.net
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\directionsace.dl.tb.ask.com
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\duvmkqu6ebwqz.cloudfront.net
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\findyourmaps.dl.tb.ask.com
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\home.tb.ask.com
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\search.tb.ask.com
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\sp.ask.com
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\staticimgfarm.com
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\CToolbar
    PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\CToolbar
    PUP.Optional.Legacy, [Key] - HKCU\Software\CToolbar
    PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\PCCleaners
    PUP.Optional.Legacy, [Key] - HKCU\Software\PCCleaners
    PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\CLSID\{CCB69577-088B-4004-9ED8-FF5BCC83A039}
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CCB69577-088B-4004-9ED8-FF5BCC83A039}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\TypeLib\{FA66632B-E294-4249-B007-64C07C7E0147}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{01C78433-6FDF-4E5A-A82D-B535C32E03DF}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{022C9F90-2E96-47D6-A971-107650154563}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B6}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{183643C8-EE67-4574-9A38-927852E34163}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{41349826-5C7F-4BF0-8279-5DAF1DE6E9AE}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{4EF645BD-65B0-4F98-AD56-D0437B7045F6}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\TypeLib\{506F578A-91E1-46CE-830F-E2F4268E9966}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{54ECA872-DB2A-4C6B-BBB2-F3777C6786CC}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{604EA016-1EDE-41E6-A23E-76CF8F2A4808}
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{8736C681-37A0-40C6-A0F0-4C083409151C}
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8736C681-37A0-40C6-A0F0-4C083409151C}
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{8736C681-37A0-40C6-A0F0-4C083409151C}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{B3BA5582-79A9-464D-A7FA-711C5888C6E9}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{CC99A798-FD3D-4AB4-969E-6071612524F9}
    PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\CLSID\{CC99A798-FD3D-4AB4-969E-6071612524F9}
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CC99A798-FD3D-4AB4-969E-6071612524F9}
    PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{CC99A798-FD3D-4AB4-969E-6071612524F9}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\TypeLib\{DB02BC6B-B0F0-4074-99E6-884B70FCB6AE}
    PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\TypeLib\{DB02BC6B-B0F0-4074-99E6-884B70FCB6AE}
    PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Classes\TypeLib\{DB02BC6B-B0F0-4074-99E6-884B70FCB6AE}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{DB35C569-5624-4CFC-8043-E5139F55A073}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{E9BBD270-4B87-4EE2-912F-6635674986C0}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{FC65300A-DC43-4D86-B153-E59CF6E74216}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ECCA77AD-EF06-4650-B6FC-7A0E90687EB4}
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
    PUP.Optional.Legacy, [Value] - HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Microsoft\Windows\CurrentVersion\Run | AppGraffiti
    PUP.Optional.Legacy, [Value] - HKCU\Software\Microsoft\Windows\CurrentVersion\Run | AppGraffiti
    PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\rebinfo
    PUP.Optional.Ask, [Key] - HKU\.DEFAULT\Software\AppDataLow\Software\AskToolbar
    PUP.Optional.Ask, [Key] - HKU\S-1-5-18\Software\AppDataLow\Software\AskToolbar
    PUP.Adware.Heuristic, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MapsGalaxy_39bar Uninstall Firefox
    PUP.Adware.Heuristic, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MapsGalaxy_39bar Uninstall Internet Explorer


    ***** [ Firefox (and derivatives) ] *****

    No malicious Firefox entries.

    ***** [ Chromium (and derivatives) ] *****

    No malicious Chromium entries.

    *************************



    ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt ##########
     
    virginia,
    #5
  7. 2017/11/20
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,093
    Likes Received:
    25
    Broni,

    Malwarebytes

    Malwarebytes
    www.malwarebytes.com

    -Log Details-
    Scan Date: 11/19/17
    Scan Time: 9:15 PM
    Log File: bdedf87a-cd98-11e7-9d77-64d4da6e20c0.json
    Administrator: Yes

    -Software Information-
    Version: 3.3.1.2183
    Components Version: 1.0.236
    Update Package Version: 1.0.3296
    License: Trial

    -System Information-
    OS: Windows 7 Service Pack 1
    CPU: x64
    File System: NTFS
    User: louisa-PC\louisa

    -Scan Summary-
    Scan Type: Threat Scan
    Result: Completed
    Objects Scanned: 334243
    Threats Detected: 329
    Threats Quarantined: 329
    Time Elapsed: 16 min, 30 sec

    -Scan Options-
    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Disabled
    Heuristics: Enabled
    PUP: Detect
    PUM: Detect

    -Scan Details-
    Process: 0
    (No malicious items detected)

    Module: 0
    (No malicious items detected)

    Registry Key: 111
    PUP.Optional.AppGraffiti, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\AppGraffiti, Quarantined, [7339], [190051],1.0.3296
    PUP.Optional.MindSpark, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\FindYourMaps_dp, Quarantined, [260], [240578],1.0.3296
    PUP.Optional.MindSpark, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MapsGalaxy_39, Quarantined, [260], [240604],1.0.3296
    PUP.Optional.MindSpark, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\APPDATALOW\SOFTWARE\FindYourMaps_dp, Quarantined, [260], [240463],1.0.3296
    PUP.Optional.MindSpark, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\APPDATALOW\SOFTWARE\MapsGalaxy_39, Quarantined, [260], [240486],1.0.3296
    PUP.Optional.SmartPCPrivacyCleanerPro, HKLM\SOFTWARE\SmartPCFixer, Quarantined, [1961], [344212],1.0.3296
    PUP.Optional.RebateInformer, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\REBATE INFORMER, Quarantined, [6299], [242251],1.0.3296
    PUP.Optional.RebateInformer, HKLM\SOFTWARE\WOW6432NODE\CTOOLBAR\PLUGINS\REBATEINF, Quarantined, [6299], [242252],1.0.3296
    PUP.Optional.AppGraffiti, HKLM\SOFTWARE\WOW6432NODE\GOOGLE\CHROME\EXTENSIONS\angobeimajilfhlcpeiccndaifchnppl, Quarantined, [7339], [235495],1.0.3296
    PUP.Optional.APNToolBar.Gen, HKU\S-1-5-18\SOFTWARE\AskPartnerNetwork, Quarantined, [9383], [186876],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{1241CEBD-9777-4BC6-AAE5-2A77E25DB246}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\TYPELIB\{64FBF8B6-C770-401A-8B84-F630EDAF4448}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\INTERFACE\{0D8734DB-7110-4CDB-833F-52BC93865AB2}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\INTERFACE\{41AE59EF-88EE-450B-B60A-F153679E6EE8}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\INTERFACE\{4AEF0F25-D761-4EAA-AEB7-9E756C6BF11E}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\INTERFACE\{902E7D34-D421-4766-8191-15A1B52D0BA2}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{0D8734DB-7110-4CDB-833F-52BC93865AB2}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{41AE59EF-88EE-450B-B60A-F153679E6EE8}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{4AEF0F25-D761-4EAA-AEB7-9E756C6BF11E}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{902E7D34-D421-4766-8191-15A1B52D0BA2}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{0D8734DB-7110-4CDB-833F-52BC93865AB2}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{41AE59EF-88EE-450B-B60A-F153679E6EE8}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{4AEF0F25-D761-4EAA-AEB7-9E756C6BF11E}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{902E7D34-D421-4766-8191-15A1B52D0BA2}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{64FBF8B6-C770-401A-8B84-F630EDAF4448}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\WOW6432NODE\TYPELIB\{64FBF8B6-C770-401A-8B84-F630EDAF4448}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{1241CEBD-9777-4BC6-AAE5-2A77E25DB246}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{1241cebd-9777-4bc6-aae5-2a77e25db246}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{15d0e605-e4d5-488a-8ce2-13aa23053941}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\INTERFACE\{176DB8C9-46FB-49D4-BB7F-54C016766722}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{176db8c9-46fb-49d4-bb7f-54c016766722}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{18b2691f-6458-4106-90e9-66ac21e9a437}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\INTERFACE\{4CABB0E6-77DA-4B0D-B541-3AC76F11FC20}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{4cabb0e6-77da-4b0d-b541-3ac76f11fc20}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\INTERFACE\{6818868A-1B3D-4E35-A561-FA964A96CD3B}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{6818868A-1B3D-4E35-A561-FA964A96CD3B}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{6818868A-1B3D-4E35-A561-FA964A96CD3B}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{6818868a-1b3d-4e35-a561-fa964a96cd3b}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{79e57afa-bc05-4636-9457-fbc0abb3576b}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{8c9ce94b-493c-4a52-a023-acd51e1ce11f}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\INTERFACE\{9193E23B-4182-493F-A38E-682307A7C463}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{9193E23B-4182-493F-A38E-682307A7C463}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{9193E23B-4182-493F-A38E-682307A7C463}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{9193e23b-4182-493f-a38e-682307a7c463}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\INTERFACE\{AE0F4663-EAE3-437F-BE60-9EC9B745DBFA}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{AE0F4663-EAE3-437F-BE60-9EC9B745DBFA}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{AE0F4663-EAE3-437F-BE60-9EC9B745DBFA}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{ae0f4663-eae3-437f-be60-9ec9b745dbfa}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{e1f80eb5-8af4-410d-87c1-4f3e2776822a}, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.24x7, HKLM\SOFTWARE\WOW6432NODE\24x7help, Quarantined, [10343], [228527],1.0.3296
    PUP.Optional.AppGraffiti, HKLM\SOFTWARE\WOW6432NODE\AppGraffiti, Quarantined, [7339], [190050],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\FindYourMaps_dp, Quarantined, [260], [240724],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\MapsGalaxy_39, Quarantined, [260], [240751],1.0.3296
    PUP.Optional.SmartPCPrivacyCleanerPro, HKLM\SOFTWARE\SMARTPCFIXER\Param, Quarantined, [1961], [344212],1.0.3296
    PUP.Optional.MindSpark, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\FindYourMaps_dpService, Quarantined, [260], [240828],1.0.3296
    PUP.Optional.RebateInformer, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\RebateI.RebateInformImageGen, Quarantined, [6299], [168693],1.0.3296
    PUP.Optional.RebateInformer, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{AF808758-C780-404C-A4EE-4526323FD9B6}, Quarantined, [6299], [168693],1.0.3296
    PUP.Optional.RebateInformer, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{AF808758-C780-404C-A4EE-4526323FD9B6}, Quarantined, [6299], [168693],1.0.3296
    PUP.Optional.RebateInformer, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{AF808758-C780-404C-A4EE-4526323FD9B6}, Quarantined, [6299], [168693],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{364EA597-E728-4CE4-BB4A-ED846EF47970}, Quarantined, [260], [168268],1.0.3296
    PUP.Optional.MindSpark, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{364EA597-E728-4CE4-BB4A-ED846EF47970}, Quarantined, [260], [168268],1.0.3296
    PUP.Optional.MindSpark, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{364EA597-E728-4CE4-BB4A-ED846EF47970}, Quarantined, [260], [168268],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{364ea597-e728-4ce4-bb4a-ed846ef47970}, Quarantined, [260], [168268],1.0.3296
    PUP.Optional.AppGraffiti, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}, Quarantined, [7339], [167654],1.0.3296
    PUP.Optional.AppGraffiti, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}, Quarantined, [7339], [167654],1.0.3296
    PUP.Optional.AppGraffiti, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}, Quarantined, [7339], [167654],1.0.3296
    PUP.Optional.AppGraffiti, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}, Quarantined, [7339], [167654],1.0.3296
    PUP.Optional.AppGraffiti, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}, Quarantined, [7339], [167654],1.0.3296
    PUP.Optional.AppGraffiti, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}, Quarantined, [7339], [167654],1.0.3296
    PUP.Optional.AppGraffiti, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}, Quarantined, [7339], [167654],1.0.3296
    PUP.Optional.AppGraffiti, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}, Quarantined, [7339], [167654],1.0.3296
    PUP.Optional.RebateInformer, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\RebateI.Rebate Informer BHO, Quarantined, [6299], [168694],1.0.3296
    PUP.Optional.RebateInformer, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{CCB69577-088B-4004-9ED8-FF5BCC83A039}, Quarantined, [6299], [168694],1.0.3296
    PUP.Optional.RebateInformer, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{CCB69577-088B-4004-9ED8-FF5BCC83A039}, Quarantined, [6299], [168694],1.0.3296
    PUP.Optional.RebateInformer, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{CCB69577-088B-4004-9ED8-FF5BCC83A039}, Quarantined, [6299], [168694],1.0.3296
    PUP.Optional.RebateInformer, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{CCB69577-088B-4004-9ED8-FF5BCC83A039}, Quarantined, [6299], [168694],1.0.3296
    PUP.Optional.RebateInformer, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{CCB69577-088B-4004-9ED8-FF5BCC83A039}, Quarantined, [6299], [168694],1.0.3296
    PUP.Optional.RebateInformer, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{CCB69577-088B-4004-9ED8-FF5BCC83A039}, Quarantined, [6299], [168694],1.0.3296
    PUP.Optional.RebateInformer, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{CCB69577-088B-4004-9ED8-FF5BCC83A039}, Quarantined, [6299], [168694],1.0.3296
    PUP.Optional.MyScrapNook, HKLM\SOFTWARE\CLASSES\INTERFACE\{23119123-0854-469D-807A-171568457991}, Quarantined, [5844], [168568],1.0.3296
    PUP.Optional.MyScrapNook, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{23119123-0854-469D-807A-171568457991}, Quarantined, [5844], [168568],1.0.3296
    PUP.Optional.MyScrapNook, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{23119123-0854-469D-807A-171568457991}, Quarantined, [5844], [168568],1.0.3296
    PUP.Optional.MyScrapNook, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{03119103-0854-469D-807A-171568457991}, Quarantined, [5844], [168568],1.0.3296
    PUP.Optional.MyScrapNook, HKLM\SOFTWARE\CLASSES\WOW6432NODE\TYPELIB\{03119103-0854-469D-807A-171568457991}, Quarantined, [5844], [168568],1.0.3296
    PUP.Optional.MyScrapNook, HKLM\SOFTWARE\CLASSES\TYPELIB\{03119103-0854-469D-807A-171568457991}, Quarantined, [5844], [168568],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\CLASSES\INTERFACE\{4404078E-2745-4E25-B010-BBC026C0E9C2}, Quarantined, [260], [168490],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\CLASSES\INTERFACE\{B03CD630-51ED-4B15-974C-76472E4624C0}, Quarantined, [260], [168490],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{4404078E-2745-4E25-B010-BBC026C0E9C2}, Quarantined, [260], [168490],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{B03CD630-51ED-4B15-974C-76472E4624C0}, Quarantined, [260], [168490],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{4404078E-2745-4E25-B010-BBC026C0E9C2}, Quarantined, [260], [168490],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{B03CD630-51ED-4B15-974C-76472E4624C0}, Quarantined, [260], [168490],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\CLASSES\TYPELIB\{E38FA7CB-C053-4B07-84AD-BCA6D2BE4FE7}, Quarantined, [260], [168490],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{E38FA7CB-C053-4B07-84AD-BCA6D2BE4FE7}, Quarantined, [260], [168490],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\CLASSES\WOW6432NODE\TYPELIB\{E38FA7CB-C053-4B07-84AD-BCA6D2BE4FE7}, Quarantined, [260], [168490],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{71C1D63A-C944-428A-A5BD-BA513190E5D2}, Quarantined, [260], [168347],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{71C1D63A-C944-428A-A5BD-BA513190E5D2}, Quarantined, [260], [168347],1.0.3296
    PUP.Optional.MindSpark, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{71C1D63A-C944-428A-A5BD-BA513190E5D2}, Quarantined, [260], [168347],1.0.3296
    PUP.Optional.MindSpark, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{71C1D63A-C944-428A-A5BD-BA513190E5D2}, Quarantined, [260], [168347],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{C9356C23-E3F1-4582-8863-CE9C5BEE7449}, Quarantined, [260], [168447],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{C9356C23-E3F1-4582-8863-CE9C5BEE7449}, Quarantined, [260], [168447],1.0.3296
    PUP.Optional.MindSpark, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{C9356C23-E3F1-4582-8863-CE9C5BEE7449}, Quarantined, [260], [168447],1.0.3296
    PUP.Optional.MindSpark, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{C9356C23-E3F1-4582-8863-CE9C5BEE7449}, Quarantined, [260], [168447],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{1E91A655-BB4B-4693-A05E-2EDEBC4C9D89}, Quarantined, [260], [168236],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{1E91A655-BB4B-4693-A05E-2EDEBC4C9D89}, Quarantined, [260], [168236],1.0.3296
    PUP.Optional.MindSpark, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{1E91A655-BB4B-4693-A05E-2EDEBC4C9D89}, Quarantined, [260], [168236],1.0.3296
    PUP.Optional.MindSpark, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{1E91A655-BB4B-4693-A05E-2EDEBC4C9D89}, Quarantined, [260], [168236],1.0.3296
    PUP.Optional.InboxToolBar, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{612AD33D-9824-4E87-8396-92374E91C4BB}, Quarantined, [10504], [168101],1.0.3296
    PUP.Optional.FunWebProducts, HKLM\SOFTWARE\CLASSES\MapsGalaxy_39.SkinLauncherSettings, Quarantined, [6395], [168023],1.0.3296
    PUP.Optional.FunWebProducts, HKLM\SOFTWARE\CLASSES\MapsGalaxy_39.SkinLauncherSettings.1, Quarantined, [6395], [168023],1.0.3296
    PUP.Optional.FunWebProducts, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{33119133-0854-469D-807A-171568457991}, Quarantined, [6395], [168023],1.0.3296
    PUP.Optional.FunWebProducts, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{33119133-0854-469d-807A-171568457991}, Quarantined, [6395], [168023],1.0.3296

    Registry Value: 19
    PUP.Optional.RebateInformer, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MOZILLA\FIREFOX\EXTENSIONS|REBATE_INFORMER_WP@REBATEBLAST.COM, Quarantined, [6299], [242250],1.0.3296
    PUP.Optional.RebateInformer, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\REBATE INFORMER|COOKIEFF, Quarantined, [6299], [242251],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{1241cebd-9777-4bc6-aae5-2a77e25db246}|APPPATH, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{15d0e605-e4d5-488a-8ce2-13aa23053941}|APPPATH, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{176db8c9-46fb-49d4-bb7f-54c016766722}|APPPATH, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{18b2691f-6458-4106-90e9-66ac21e9a437}|APPPATH, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{4cabb0e6-77da-4b0d-b541-3ac76f11fc20}|APPPATH, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{6818868a-1b3d-4e35-a561-fa964a96cd3b}|APPPATH, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{79e57afa-bc05-4636-9457-fbc0abb3576b}|APPPATH, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{8c9ce94b-493c-4a52-a023-acd51e1ce11f}|APPPATH, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{9193e23b-4182-493f-a38e-682307a7c463}|APPPATH, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{ae0f4663-eae3-437f-be60-9ec9b745dbfa}|APPPATH, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{e1f80eb5-8af4-410d-87c1-4f3e2776822a}|APPPATH, Quarantined, [849], [443670],1.0.3296
    PUP.Optional.MindSpark, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|MAPSGALAXY HOME PAGE GUARD 64 BIT, Quarantined, [260], [235097],1.0.3296
    PUP.Optional.MindSpark.Generic, HKLM\SOFTWARE\WOW6432NODE\MOZILLA\FIREFOX\EXTENSIONS|39FFXTBR@MAPSGALAXY_39.COM, Quarantined, [849], [443669],1.0.3296
    PUP.Optional.MindSpark, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\FindYourMaps_dpService|IMAGEPATH, Quarantined, [260], [240828],1.0.3296
    PUP.Optional.MindSpark, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\URLSEARCHHOOKS|{26842a09-ffa8-4e2c-ae12-0c80f01c3295}, Quarantined, [260], [168243],1.0.3296
    PUP.Optional.InboxToolBar, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\URLSEARCHHOOKS|{D3D233D5-9F6D-436C-B6C7-E63F77503B30}, Quarantined, [10504], [168102],1.0.3296
    PUP.Optional.ASK, HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\URLSEARCHHOOKS|{00000000-6E41-4FD3-8538-502F5495E5FC}, Quarantined, [526], [327345],1.0.3296

    Registry Data: 0
    (No malicious items detected)

    Data Stream: 0
    (No malicious items detected)

    Folder: 24
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\vicinio-data, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\vicinio-data, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\fonts, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\js, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\js, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\USERS\LOUISA\APPDATA\LOCAL\FindYourMaps_dp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark, C:\PROGRAM FILES (X86)\FindYourMaps_dp, Quarantined, [260], [178260],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Settings, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\History, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\USERS\LOUISA\APPDATA\LOCALLOW\FindYourMaps_dp, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.RebateInformer, C:\USERS\LOUISA\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\TWIKBP5E.DEFAULT\REBATEBLAST, Quarantined, [6299], [179171],1.0.3296
     
    virginia,
    #6
  8. 2017/11/20
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,093
    Likes Received:
    25
    Broni,

    I noticed the files in the Malwarebytes text refer to quarantined. Should I have deleted them before getting the report?

    Malwarebytes - 2nd

    File: 175
    PUP.Optional.ASK, C:\USERS\LOUISA\APPDATA\LOCALLOW\MICROSOFT\INTERNET EXPLORER\SERVICES\SEARCH_ASK.COM.XML, Quarantined, [526], [339227],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\USERS\LOUISA\APPDATA\LOCAL\FindYourMaps_dp\UrlFolderExtension.ufm, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\css\App.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\css\App.min.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\18.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\0.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\0.bmp,hot,flags=none.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\0.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\1.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\1.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\10.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\10.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\11.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\11.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\12.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\12.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\13.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\13.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\14.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\14.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\15.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\15.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\16.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\16.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\17.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\17.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\18.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\19.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\19.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\2.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\2.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\20.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\20.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\21.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\21.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\22.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\22.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\23.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\23.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\24.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\24.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\25.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\25.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\3.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\3.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\4.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\4.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\5.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\5.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\6.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\6.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\7.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\7.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\8.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\8.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\9.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\icons\9.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\images\FacebookSprite.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\js\Background.js, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\js\Hidden.js, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\js\Widget.js, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\vicinio-data\icon-1428695545922.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\vicinio-data\icon-1428695545922.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\vicinio-data\icon-1428695585005.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\vicinio-data\icon-1428695585005.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\background.html, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\hidden-window.html, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\lang-en.js, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\manifest.json, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\9a31293c7076aa046538ef07350cffc6e2963bcb\1.1.2\window.html, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\css\App.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\css\App.green.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\css\App.green.min.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\css\App.min.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\css\App.transit.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\css\App.transit.min.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\css\App.transit_ja.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\css\App.transit_ja.min.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\css\App.utilitychest.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\css\App.utilitychest.min.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\css\de.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\css\it.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\css\reset.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\css\reset.min.css, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\fonts\cabin.eot, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\fonts\cabin.woff, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\fonts\Offside-Regular.eot, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\fonts\Offside-Regular.ttf, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\fonts\Offside-Regular.woff, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\MapsGalaxyWidget.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\arrow.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\black-50.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\button.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\button.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\close.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\close2.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\delete.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\delete2.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\edit.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\find.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\go.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\logo.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\MapsGalaxy.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\MapsGalaxy.bmp,hot,flags=none.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\MapsGalaxy.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\MapsGalaxy2.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\MapsGalaxy2.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\MapsGalaxyWidget.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\minLogo.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\minLogo.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\MyCarCompanion_ANN.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\rateUISprite.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\rate_MG.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\save.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\save2.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\settings.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\images\stars.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\js\Background.js, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\js\Review.js, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\js\Widget.js, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\vicinio-data\icon-1438281928988.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\vicinio-data\icon-1438281928988.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\vicinio-data\icon-1438281967276.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\vicinio-data\icon-1438281967276.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\vicinio-data\icon-1438282093807.bmp, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\vicinio-data\icon-1438282093807.png, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\App.html, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\Background.html, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\ChromeReview.html, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\lang-en.js, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\a4e22b8ab0e515c6a78d707d8cde1e32f52cba30\1.5.3\manifest.json, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark.Generic, C:\Users\louisa\AppData\Local\FindYourMaps_dp\UrlFolderExtension.uf1, Quarantined, [849], [443673],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\btmarrow.png, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\closebtn.png, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\config.js, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\dispatch.js, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\index.htm, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\infobar.js, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\jquery.js, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\localizedStrings.js, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\overlay.js, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\pid.js, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\qstring.js, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\toolbar.js, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\yellowbg_100.png, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\yellowbg_125.png, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\yellowbg_150.png, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\zEnable.css, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\zEnable.htm, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Assists\common\zEnable.js, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\28BA7E58, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\28BA7F23, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\28BA7F52.bmp, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\28BA7F71.bmp, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\28BA7F90.bmp, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\28BA7FBF.bmp, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\28BA7FCF.cab, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\28BA80D8.bmp, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\28BA8116.bmp, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\28BA8136.bmp, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\28BA8155.bmp, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\28BA8164.bmp, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\28BA8184.cab, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\28BA822F.bmp, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\28BA824E.bmp, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Cache\files.ini, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\History\search3, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Settings\prevcfg2.htm, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Settings\s_ienblo.dat, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.MindSpark, C:\Users\louisa\AppData\LocalLow\FindYourMaps_dp\bar\Settings\ToolbarStructure.json, Quarantined, [260], [178397],1.0.3296
    PUP.Optional.RebateInformer, C:\Users\louisa\AppData\Roaming\Mozilla\Firefox\Profiles\twikbp5e.default\RebateBlast\install.json, Quarantined, [6299], [179171],1.0.3296
    PUP.Optional.ASK, C:\USERS\LOUISA\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\TWIKBP5E.DEFAULT\PREFS.JS, Replaced, [526], [303071],1.0.3296
    HackTool.Agent, C:\USERS\LOUISA\DOCUMENTS\DOWNLOADS\EVID4226PATCH223D-EN.ZIP, Quarantined, [449], [395123],1.0.3296
    PUP.Optional.PCCleaners, C:\WINDOWS\UNINST.EXE, Quarantined, [6311], [72561],1.0.3296
    PUP.Optional.ASK, C:\USERS\LOUISA\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, Replaced, [526], [454827],1.0.3296

    Physical Sector: 0
    (No malicious items detected)


    (end)
     
    virginia,
    #7
  9. 2017/11/20
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
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    Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Very Important! Temporarily disable your anti-virus and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      If the connection is not there use restore point you created prior to running Combofix.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: MetaAccess
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try the following...

    Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Download Rkill (courtesy of BleepingComputer.com) to your desktop.
    There are 2 different versions. If one of them won't run then download and try to run the other one.
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    rKill.exe: Downloading RKill
    iExplore.exe (renamed rKill.exe): Downloading RKill

    Restart computer in safe mode

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    When the scan is done Notepad will open with rKill.txt log.
    NOTE. rKill.txt log will also be present on your desktop.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
     
    broni,
    #8
  10. 2017/11/20
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
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    Broni,
    I am leaving shortly and will be gone for a week and will not have direct access to the problem computer. I could possibly use Team Viewer and work it remotely but for Combofix - and possibly Rkill - I prefer to be at the computer itself because of the disconnects. Will delaying this a week pose any problem?
     
    virginia,
    #9
  11. 2017/11/20
    broni

    broni Moderator Malware Analyst

    Joined:
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    No. Thank you for letting me know :)
     
    broni,
    #10
  12. 2017/11/29
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
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    Broni,
    We're back. Ran the Combofix and it took several hours. However, I can't find a C:\ComboFix.txt file. There is a ComboFix folder that has subfolders of "en-us" and "N_" but no Combofix txt file to be found. I scoured through all the desktop icons and couldn't find it there either. Should I run it again?
     
    virginia,
    #11
  13. 2017/11/29
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
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    No.

    Re-run Farbar Recovery Scan Tool (FRST/FRST64) you ran at the very beginning of this topic.

    • Double click to run it.
    • Make sure you checkmark Addition.txt box.
    • Press Scan button.
    • Scan will create two logs, FRST.txt and Addition.txt in the same directory the tool is run. Please copy and paste them to your reply.
     
    broni,
    #12
  14. 2017/11/30
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
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    Broni,
    Here is the Addition. Will send the other in another post. Should point out at the group that took over my friend's computer has an icon on the Desktop - EliteIT Help. They apparently have incorporated an automatic backup that has popped up a couple of times.

    Addition

    Additional scan result of Farbar Recovery Scan Tool (x64) Version: 29-11-2017
    Ran by louisa (30-11-2017 08:14:54)
    Running from C:\Users\louisa\Desktop
    Windows 7 Home Premium Service Pack 1 (X64) (2012-05-04 16:16:45)
    Boot Mode: Normal
    ==========================================================


    ==================== Accounts: =============================

    Administrator (S-1-5-21-1762928038-3862994846-4233413714-500 - Administrator - Disabled)
    Guest (S-1-5-21-1762928038-3862994846-4233413714-501 - Limited - Enabled)
    HomeGroupUser$ (S-1-5-21-1762928038-3862994846-4233413714-1003 - Limited - Enabled)
    louisa (S-1-5-21-1762928038-3862994846-4233413714-1000 - Administrator - Enabled) => C:\Users\louisa

    ==================== Security Center ========================

    (If an entry is included in the fixlist, it will be removed.)

    AV: Trend Micro Security Agent (Disabled - Up to date) {1E5CB925-ABFC-68A9-91DC-4258BDE6C44A}
    AV: Malwarebytes (Enabled - Up to date) {23007AD3-69FE-687C-2629-D584AFFAF72B}
    AS: Malwarebytes (Enabled - Up to date) {98619B37-4FC4-67F2-1C99-EEF6D47DBD96}
    AS: Trend Micro Security Agent Anti-spyware (Disabled - Up to date) {A53D58C1-8DC6-6727-AB6C-792AC6618EF7}
    AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

    ==================== Installed Programs ======================

    (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

    Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.2.0.2070 - Adobe Systems Incorporated)
    Adobe Flash Player 27 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 27.0.0.187 - Adobe Systems Incorporated)
    Adobe Flash Player 27 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 27.0.0.187 - Adobe Systems Incorporated)
    Adobe Reader X (10.1.4) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.4 - Adobe Systems Incorporated)
    Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.7.637 - Adobe Systems, Inc.)
    AnswerWorks 5.0 English Runtime (HKLM-x32\...\{DBCC73BA-C69A-4BF5-B4BF-F07501EE7039}) (Version: 5.0.7 - Vantage Software Technologies)
    Apple Application Support (HKLM-x32\...\{EB879750-CCBD-4013-BFD5-0294D4DA5BD0}) (Version: 2.1.7 - Apple Inc.)
    Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
    Bing Bar (HKLM-x32\...\{3611CA6C-5FCA-4900-A329-6A118123CCFC}) (Version: 7.1.355.0 - Microsoft Corporation)
    D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
    Foxit Reader (HKLM-x32\...\{27AEA711-6E07-4615-A575-CE0042B94393}) (Version: 5.3.0.423 - Foxit Corporation)
    Google Chrome (HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\...\Google Chrome) (Version: 62.0.3202.94 - Google Inc.)
    Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
    Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
    HP ENVY 5660 series Basic Device Software (HKLM\...\{5019442E-A522-4A9B-A3B2-8D96E04E4FBA}) (Version: 34.0.50.48729 - Hewlett-Packard Co.)
    HP ENVY 5660 series Help (HKLM-x32\...\{4112AC6C-B0D7-427C-B5E0-1EDFA8741C57}) (Version: 34.0.0 - Hewlett Packard)
    HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
    HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
    HP Photosmart 6520 series Basic Device Software (HKLM\...\{1151BCF8-3246-4E34-9C17-22E66318C41C}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
    HP Photosmart 6520 series Help (HKLM-x32\...\{D3293275-1002-41F5-BC37-099B4251FF5B}) (Version: 28.0.0 - Hewlett Packard)
    HP Photosmart 6520 series Product Improvement Study (HKLM\...\{F144E07C-4019-4092-BE25-B57819C97D2F}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
    HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
    HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
    HPDiagnosticCoreDll (HKLM-x32\...\{9262B08F-E183-4FED-A2BD-23FF1A84EB79}) (Version: 1.0.15.0 - Hewlett Packard)
    Intel PROSet Wireless (HKLM-x32\...\ProInst) (Version: - ) Hidden
    Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
    Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2430 - Intel Corporation)
    Intel(R) PROSet/Wireless WiFi Software (HKLM\...\{3C41721F-AF0F-4086-AA1C-4C7F29076228}) (Version: 14.01.1000 - Intel Corporation)
    Intel(R) Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.2.1004 - Intel Corporation)
    Intel(R) WiDi (HKLM-x32\...\{7257132D-7F65-41E6-A90F-43BF6099461A}) (Version: 2.1.42.0 - Intel Corporation)
    Intel(R) Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version: - )
    Intel® PROSet/Wireless WiMAX Software (HKLM\...\{5C1DA3D9-F590-4317-A4FB-274F658E504B}) (Version: 6.05.0000 - Intel Corporation)
    iSEEK AnswerWorks English Runtime (HKLM-x32\...\{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}) (Version: 010.000.0101 - Vantage Linguistics)
    Java 7 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.250 - Oracle)
    JMicron Flash Media Controller Driver (HKLM-x32\...\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.0.59.2 - JMicron Technology Corp.)
    Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Label@Once 1.0 (HKLM-x32\...\{0D795777-9D60-4692-8386-F2B3F2B5E5BF}) (Version: 1.0 - Corel)
    Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
    Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
    Messenger Companion (HKLM-x32\...\{50816F92-1652-4A7C-B9BC-48F682742C4B}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
    Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)
    Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
    Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
    Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
    Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
    Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.5139.5005 - Microsoft Corporation)
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
    Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
    Mozilla Firefox 15.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 15.0.1 (x86 en-US)) (Version: 15.0.1 - Mozilla)
    Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 45.8.0.6273 - Mozilla)
    Mozilla Thunderbird 45.8.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 45.8.0 (x86 en-US)) (Version: 45.8.0 - Mozilla)
    MozyPro (HKLM\...\{90D2C5E7-59EE-03F9-2249-66565A32631B}) (Version: 2.32.8.595 - Mozy, Inc.)
    MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
    MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
    Paradiskus (HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\...\Paradiskus) (Version: 4.0.0 - TerserTude Ltd.)
    PdfPro100 (HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\...\PdfPro100) (Version: 3.0.0 - TerserTude Ltd.)
    PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
    PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
    Product Improvement Study for HP ENVY 5660 series (HKLM\...\{B4E1A9A8-A9D5-409A-9107-315D3997D153}) (Version: 34.0.50.48729 - Hewlett-Packard Co.)
    Quicken 2011 (HKLM-x32\...\{5FE545A1-D215-4216-9189-E7B39C9D1CC1}) (Version: 20.1.2.23 - Intuit)
    Quicken 2012 (HKLM-x32\...\{0A1E0BDA-5E8F-436d-8BE5-7E97C5CB899D}) (Version: 21.1.7.18 - Intuit)
    QuickTime (HKLM-x32\...\{0E64B098-8018-4256-BA23-C316A43AD9B0}) (Version: 7.72.80.56 - Apple Inc.)
    Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.38.113.2011 - Realtek)
    Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6323 - Realtek Semiconductor Corp.)
    Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.34.0 - Renesas Electronics Corporation) Hidden
    Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.34.0 - Renesas Electronics Corporation)
    RogueKiller version 12.11.24.0 (HKLM\...\8B3D7924-ED89-486B-8322-E8594065D5CB_is1) (Version: 12.11.24.0 - Adlice Software)
    ScreenConnect Client (b0be47715f9a8c30) (HKLM-x32\...\{9F0C221C-C051-45C3-94B2-9254B460B030}) (Version: 6.2.12963.6312 - ScreenConnect Software)
    Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
    Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
    Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
    swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
    Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.11.1 - Synaptics Incorporated)
    TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.2 - TOSHIBA)
    TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.2.3.0 - TOSHIBA CORPORATION)
    Toshiba Book Place (HKLM-x32\...\{76078303-BAA2-4FBF-BA13-D1065195E696}) (Version: 3.3.9679 - K-NFB Reading Technology, Inc.)
    TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{1C8C049A-145F-4A6E-8290-B5C245EBE39D}) (Version: 1.6.11.64 - TOSHIBA Corporation)
    TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.11 for x64 - TOSHIBA Corporation)
    TOSHIBA eco Utility (HKLM\...\{C2F94B5E-201A-4754-8F2F-4395E1D90DA3}) (Version: 1.3.5.64 - TOSHIBA Corporation)
    TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.17.64 - TOSHIBA Corporation)
    TOSHIBA Flash Cards Support Utility (HKLM-x32\...\InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}) (Version: 1.63.0.12C - TOSHIBA CORPORATION)
    TOSHIBA Hardware Setup (HKLM-x32\...\InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}) (Version: 1.63.1.37C - TOSHIBA CORPORATION)
    TOSHIBA HDD Protection (HKLM\...\{94A90C69-71C1-470A-88F5-AA47ECC96B40}) (Version: 2.2.2.15 - TOSHIBA Corporation)
    TOSHIBA HDD/SSD Alert (HKLM\...\{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.9 - TOSHIBA Corporation)
    TOSHIBA Media Controller (HKLM-x32\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.87.4 - TOSHIBA CORPORATION)
    TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.7.5 - TOSHIBA CORPORATION)
    TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.7.9.64 - TOSHIBA Corporation)
    TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.4 - TOSHIBA)
    TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.5.5109a - TOSHIBA CORPORATION)
    TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.21.64 - TOSHIBA Corporation)
    TOSHIBA Resolution+ Plug-in for Windows Media Player (HKLM-x32\...\{6CB76C9D-80C2-4CB3-A4CD-D96B239E3F94}) (Version: 1.1.2001 - TOSHIBA Corporation)
    TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.3.0 - TOSHIBA)
    TOSHIBA Sleep Utility (HKLM-x32\...\{654F7484-88C5-46DC-AB32-C66BCB0E2102}) (Version: 1.4.2.8 - TOSHIBA Corporation)
    TOSHIBA Supervisor Password (HKLM-x32\...\InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}) (Version: 1.63.51.2C - TOSHIBA CORPORATION)
    TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.6.1.64 - TOSHIBA Corporation)
    TOSHIBA VIDEO PLAYER (HKLM-x32\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 4.00.7.06-A - TOSHIBA Corporation)
    TOSHIBA Web Camera Application (HKLM-x32\...\InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}) (Version: 2.0.3.30 - TOSHIBA Corporation)
    TOSHIBA Wireless Display Monitor (HKLM-x32\...\{617773AE-ADBA-4479-BB04-65FE7758B35C}) (Version: 1.0.1 - TOSHIBA CORPORATION)
    TOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.9 - TOSHIBA)
    Trend Micro Security Agent (HKLM-x32\...\{BED0B8A2-2986-49F8-90D6-FA008D37A3D2}) (Version: 6.2.1195 - Trend Micro Inc.) Hidden
    Trend Micro Security Agent (HKLM-x32\...\HostedAgent) (Version: 6.2.1195 - Trend Micro Inc.)
    Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)
    Utility Common Driver (HKLM-x32\...\{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}) (Version: 1.0.52.3C - TOSHIBA) Hidden
    Utility Common Driver (HKLM-x32\...\InstallShield_{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}) (Version: 1.0.52.3C - TOSHIBA) Hidden
    Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
    Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)

    ==================== Custom CLSID (Whitelisted): ==========================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\...\ChromeHTML: -> C:\Users\louisa\AppData\Local\Google\Chrome\Application\chrome.exe (Google Inc.)
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{1423F872-3F7F-4E57-B621-8B1A9D49B448}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.27.5\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{144DF3B2-2402-47AE-9583-5A045929A8D4}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.33.5\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{590C4387-5EBD-4D46-8A84-CD0BA2EF2856}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.30.3\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{59B55F04-DE14-4BB8-92FF-C4A22EF2E5F4}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.31.5\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{5C8C2A98-6133-4EBA-BBCC-34D9EA01FC2E}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.28.1\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{78550997-5DEF-4A8A-BAF9-D5774E87AC98}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.28.13\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{793EE463-1304-471C-ADF1-68C2FFB01247}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.29.5\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{8C46158B-D978-483C-A312-16EE5013BE04}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.33.3\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{91A41FCC-BC02-42D8-A36E-0D27FF9BFFC8}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.33.7\psuser_64.dll (Google Inc.)
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{C3BC25C0-FCD3-4F01-AFDD-41373F017C9A}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.26.9\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{CB492AF1-2CEF-4E58-BE47-471C77D0C8BA}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.32.7\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{CC182BE1-84CE-4A57-B85C-FD4BBDF78CB2}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.29.1\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{D1EDC4F5-7F4D-4B12-906A-614ECF66DDAF}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.28.15\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{D4AB823B-3EBC-477B-AA5B-D7061C9E83B0}\InprocServer32 -> C:\PROGRA~2\REBATE~1\RebInf64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.33.7\psuser_64.dll (Google Inc.)
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll => No File
    ShellIconOverlayIdentifiers: [mozypro] -> {71B8CED8-5D67-4f57-89B1-F64CE6302A1E} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)
    ShellIconOverlayIdentifiers: [mozypro2] -> {CBAFE103-79DA-46ca-BD9A-63CBF6282882} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)
    ShellIconOverlayIdentifiers: [mozypro3] -> {8B99EA55-1AFF-4539-80A0-A71C6011CD84} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)
    ContextMenuHandlers2: [mozypro] -> {71B8CED8-5D67-4f57-89B1-F64CE6302A1E} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)
    ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-11-01] (Malwarebytes)
    ContextMenuHandlers3: [mozypro] -> {71B8CED8-5D67-4f57-89B1-F64CE6302A1E} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)
    ContextMenuHandlers4: [mozypro] -> {71B8CED8-5D67-4f57-89B1-F64CE6302A1E} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)
    ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\windows\system32\igfxpph.dll [2011-06-27] (Intel Corporation)
    ContextMenuHandlers5: [mozypro] -> {71B8CED8-5D67-4f57-89B1-F64CE6302A1E} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)
    ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-11-01] (Malwarebytes)
    ContextMenuHandlers6: [mozypro] -> {71B8CED8-5D67-4f57-89B1-F64CE6302A1E} => C:\Program Files\MozyPro\mozyproshell.dll [2017-05-24] (Mozy, Inc.)

    ==================== Scheduled Tasks (Whitelisted) =============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    Task: {09775BE0-E0BB-4CE3-AB47-6C431F1A2622} - System32\Tasks\{656B4A25-C1EA-4CC7-9A2A-41A0F0DAA5B2} => C:\windows\system32\pcalua.exe -a C:\windows\uninst.exe -c -removeit
    Task: {0AACC622-F843-46AF-BA8A-7791A9639143} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1762928038-3862994846-4233413714-1000Core => C:\Users\louisa\AppData\Local\Google\Update\GoogleUpdate.exe [2015-09-01] (Google Inc.)
    Task: {16AA3B41-91F1-440B-9662-74BA25F40718} - System32\Tasks\HPCustParticipation HP Photosmart 6520 series => C:\Program Files\HP\HP Photosmart 6520 series\Bin\HPCustPartic.exe [2012-10-17] (Hewlett-Packard Co.)
    Task: {64733B95-4C36-498D-9BC7-1E250053212A} - System32\Tasks\TOSHIBA Wireless Display Monitor => C:\Program Files (x86)\TOSHIBA\widimon\widimon.exe [2010-12-25] (TOSHIBA CORPORATION)
    Task: {6CAB3C36-4C2B-4B7A-AC00-53EA29974DB2} - System32\Tasks\HPCustParticipation HP ENVY 5660 series => C:\Program Files\HP\HP ENVY 5660 series\Bin\HPCustPartic.exe [2014-04-24] (Hewlett-Packard Co.)
    Task: {9B15C288-119A-4796-8079-A0369E78428C} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
    Task: {A084ADAE-DCFF-499C-86D0-00D4C37FDD47} - System32\Tasks\Trend Micro Worry-Free Business Security Services Recovery Pack Tool => C:\Program Files (x86)\Trend Micro\WFBSSUpdater\WFBSSUpdater.exe [2017-05-22] (Trend Micro Inc.)
    Task: {A7BBE829-0AA0-4063-92B3-A7E8E6B2E98B} - System32\Tasks\Adobe Flash Player Updater => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2017-11-16] (Adobe Systems Incorporated)
    Task: {C0F5B177-04E1-4537-919F-5A70854BDDD7} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-09-01] (Google Inc.)
    Task: {C9B7B7FD-6AEC-41C3-BF26-79A2B52DEBA2} - System32\Tasks\06-11-2012_142219 => C:\Program Files\SmartPCFixer\SmartPcFixer.exe <==== ATTENTION
    Task: {E1CCA770-50B5-49F4-BB06-8B4235EC65D7} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-09-01] (Google Inc.)
    Task: {FA031812-5CEB-4815-A470-A186F2435FAD} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1762928038-3862994846-4233413714-1000UA => C:\Users\louisa\AppData\Local\Google\Update\GoogleUpdate.exe [2015-09-01] (Google Inc.)

    (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

    Task: C:\windows\Tasks\06-11-2012_142219.job => C:\Program Files\SmartPCFixer\SmartPcFixer.exe <==== ATTENTION
    Task: C:\windows\Tasks\Trend Micro Worry-Free Business Security Services Recovery Pack Tool.job => C:\Program Files (x86)\Trend Micro\WFBSSUpdater\WFBSSUpdater.exe

    ==================== Shortcuts & WMI ========================

    (The entries could be listed to be restored or removed.)


    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Links\About Verizon.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_resdiali
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Links\Safety & Security.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_vzsafet
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Links\Verizon Wireless.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_vzwireles
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Links\Welcome Page.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_vzsurroun
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Help\Change Password.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_passwdch
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Help\Forgot My Password.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_passwdrese
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Help\Help & Support.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_hel
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Help\My Account.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_myaccoun
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Help\View My Bill.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_mybil
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\E-Mail & More.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_emai
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\Home.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_hom
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\My Account.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_myaccoun
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\My Web Space.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_webspac
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\Privacy Statement.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_privac
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\Shop Verizon.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_sho
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\Terms of Service.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_policie
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\Verizon Central.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_vzcentra
    Shortcut: C:\Users\louisa\Videos\Favorites\Recovered\Verizon Central\Verizon Surround.lnk -> hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fios&cd=TBD&bm=wl_surroun

    ShortcutWithArgument: C:\Users\louisa\Desktop\PdfPro100.lnk -> C:\Users\louisa\AppData\Roaming\AppMaster\AppMaster.exe () -> shortcut hxxp://baseapp.pdfpro100.com
    ShortcutWithArgument: C:\Users\louisa\AppData\Roaming\Microsoft\Windows\Start Menu\PdfPro100.lnk -> C:\Users\louisa\AppData\Roaming\AppMaster\AppMaster.exe () -> shortcut hxxp://baseapp.pdfpro100.com

    ==================== Loaded Modules (Whitelisted) ==============

    2011-05-31 20:32 - 2011-05-31 20:32 - 001501696 _____ () C:\Program Files\Common Files\Intel\WirelessCommon\Libeay32.dll
    2017-11-16 20:06 - 2016-09-23 17:24 - 000816640 _____ () C:\Program Files (x86)\Trend Micro\Client Server Security Agent\sqlite3.dll
    2015-03-31 19:08 - 2015-03-31 19:08 - 000026408 _____ () C:\Program Files (x86)\Trend Micro\Client Server Security Agent\CCSF\boost_system-vc110-mt-1_57.dll
    2015-03-31 19:08 - 2015-03-31 19:08 - 000058320 _____ () C:\Program Files (x86)\Trend Micro\Client Server Security Agent\CCSF\boost_date_time-vc110-mt-1_57.dll
    2017-04-13 16:32 - 2017-04-13 16:32 - 000090768 _____ () C:\Program Files (x86)\ScreenConnect Client (b0be47715f9a8c30)\ScreenConnect.ClientService.exe
    2017-11-19 21:14 - 2017-11-01 08:55 - 002299344 _____ () C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\SelfProtectionSdk.dll
    2017-11-19 21:14 - 2017-11-01 08:54 - 002358736 _____ () C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\MwacLib.dll
    2017-11-16 20:07 - 2016-07-06 12:28 - 000186664 _____ () C:\Program Files (x86)\Trend Micro\Client Server Security Agent\zlibwapi.dll
    2011-06-27 12:16 - 2011-06-27 12:16 - 000094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
    2010-11-18 20:18 - 2010-11-18 20:18 - 011190784 _____ () C:\Program Files\TOSHIBA\FlashCards\BlackPng.dll
    2011-02-22 22:22 - 2011-02-22 22:22 - 000429432 _____ () C:\Program Files\TOSHIBA\FlashCards\Hotkey\TcrdKBB.exe
    2010-12-15 18:19 - 2010-12-15 18:19 - 000124320 _____ () C:\Program Files\TOSHIBA\TECO\MUIHelp.dll
    2017-09-21 07:04 - 2017-10-31 06:48 - 005004296 ____N () C:\Users\louisa\AppData\Roaming\AppSync\AppSync.exe
    2011-06-10 00:09 - 2011-06-10 00:09 - 000079784 _____ () C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosIPCWraper.dll
    2015-03-31 19:09 - 2015-03-31 19:09 - 000686608 _____ () C:\Program Files (x86)\Trend Micro\Client Server Security Agent\CCSF\sqlite3.dll
    2015-03-31 19:09 - 2015-03-31 19:09 - 001314920 _____ () C:\Program Files (x86)\Trend Micro\Client Server Security Agent\CCSF\libprotobuf.dll
    2015-03-31 19:08 - 2015-03-31 19:08 - 000110320 _____ () C:\Program Files (x86)\Trend Micro\Client Server Security Agent\CCSF\boost_thread-vc110-mt-1_57.dll
    2015-03-31 19:08 - 2015-03-31 19:08 - 000036160 _____ () C:\Program Files (x86)\Trend Micro\Client Server Security Agent\CCSF\boost_chrono-vc110-mt-1_57.dll
    2017-11-16 20:07 - 2017-11-16 22:56 - 000679360 _____ () C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\sqlite3.dll

    ==================== Alternate Data Streams (Whitelisted) =========

    (If an entry is included in the fixlist, only the ADS will be removed.)


    ==================== Safe Mode (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PEVSystemStart => ""="Service"
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\procexp90.Sys => ""="Driver"
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\PEVSystemStart => ""="Service"
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\procexp90.Sys => ""="Driver"
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ScreenConnect Client (b0be47715f9a8c30) => ""="Service"
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRkrn => ""="Driver"
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRSVC => ""="Service"

    ==================== Association (Whitelisted) ===============

    (If an entry is included in the fixlist, the registry item will be restored to default or removed.)

    HKU\.DEFAULT\Software\Classes\exefile: "%1" %* <==== ATTENTION
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Classes\exefile: "%1" %* <==== ATTENTION

    ==================== Internet Explorer trusted/restricted ===============

    (If an entry is included in the fixlist, it will be removed from the registry.)


    ==================== Hosts content: ===============================

    (If needed Hosts: directive could be included in the fixlist to reset Hosts.)

    2009-07-13 21:34 - 2017-11-29 15:11 - 000000027 _____ C:\windows\system32\Drivers\etc\hosts

    127.0.0.1 localhost

    ==================== Other Areas ============================

    (Currently there is no automatic fix for this section.)

    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\louisa\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
    DNS Servers: 68.100.16.30 - 68.10.16.30
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: ) (EnableLUA: 1)
    Windows Firewall is enabled.

    ==================== MSCONFIG/TASK MANAGER disabled items ==

    MSCONFIG\startupreg: (default) =>
    MSCONFIG\startupreg: Adobe ARM => "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    MSCONFIG\startupreg: APSDaemon => "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    MSCONFIG\startupreg: DelayTSS => "C:\Program Files\Toshiba\DelayTSS\DelayTSS.exe"
    MSCONFIG\startupreg: Google Update => "C:\Users\louisa\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    MSCONFIG\startupreg: IgfxTray => C:\windows\system32\igfxtray.exe
    MSCONFIG\startupreg: PC Cleaners => "C:\Program Files (x86)\PC Cleaners\PCCleaners.exe" /minimize
    MSCONFIG\startupreg: QuickTime Task => "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    MSCONFIG\startupreg: RtHDVCpl => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
    MSCONFIG\startupreg: smartpcfixer.exe => C:\Program Files\SmartPCFixer\laucher.bat
    MSCONFIG\startupreg: SunJavaUpdateSched => "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    MSCONFIG\startupreg: swg => "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

    ==================== FirewallRules (Whitelisted) ===============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    FirewallRules: [{65A2E6AC-D18B-4114-87AF-6C31FB2C5BCF}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
    FirewallRules: [{B3C1348D-1FCF-4A2D-8FC4-054DE17C3013}] => (Allow) LPort=2869
    FirewallRules: [{502874DE-29C0-4D15-904D-40E1C85A4D93}] => (Allow) LPort=1900
    FirewallRules: [{73071957-29E6-4D31-9818-2FABF7ED31D8}] => (Allow) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
    FirewallRules: [{DC60DC09-9AE0-445B-87BA-C3452DD3D368}] => (Allow) C:\Program Files (x86)\Windows Live\Mesh\MOE.exe
    FirewallRules: [{29C8C735-8C28-4ABB-8182-831FD8EF1F57}] => (Allow) C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
    FirewallRules: [{D51600F4-FAE2-48E1-AE26-B9B4AAD7B2D9}] => (Allow) C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
    FirewallRules: [{99DDD7C8-0102-48B4-82A3-9FC515E2AB04}] => (Allow) C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
    FirewallRules: [{95BCC9C6-B201-48E3-BEDF-DB121AA56A50}] => (Allow) C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
    FirewallRules: [{EF2A91D5-6071-4ED8-8203-BB6F0D11D441}] => (Allow) C:\Program Files (x86)\Intel Corporation\Intel WiDi\WiDiApp.exe
    FirewallRules: [{11981D16-6F4D-4859-B306-ED962B95B4F3}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
    FirewallRules: [{5660D581-C13D-401C-9DA8-4BF91AE76415}] => (Allow) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe
    FirewallRules: [{CDCB6BC0-B8C8-4F1E-9CD6-2E074EEFC74C}] => (Allow) C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    FirewallRules: [{95F1D345-5E79-45DD-9089-DD52A554A79B}] => (Allow) C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    FirewallRules: [{48171C73-4F05-45FB-B4CF-9E66C9CC26F3}] => (Allow) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
    FirewallRules: [{74846D06-A778-416A-AA7B-BE99CCD78F49}] => (Allow) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
    FirewallRules: [{7C6D0168-72AC-48E2-94FF-CE40B945C30C}] => (Allow) C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
    FirewallRules: [{429CB098-0F12-4A49-9582-65D03C1673D3}] => (Allow) C:\Program Files\HP\HP Photosmart 6520 series\Bin\DeviceSetup.exe
    FirewallRules: [{2146717E-BCAB-4753-8151-831A2BB94A19}] => (Allow) C:\Program Files\HP\HP Photosmart 6520 series\Bin\HPNetworkCommunicator.exe
    FirewallRules: [{5F25476E-82AA-4C0F-A1AF-4A443218B8D3}] => (Allow) C:\Program Files\HP\HP Photosmart 6520 series\Bin\HPNetworkCommunicatorCom.exe
    FirewallRules: [{6D87D94C-5021-40CE-94D8-2ECABF31F731}] => (Allow) C:\Program Files\HP\HP ENVY 5660 series\Bin\DeviceSetup.exe
    FirewallRules: [{C5311DB0-54C2-4134-8067-35C30E0835C1}] => (Allow) LPort=5357
    FirewallRules: [{5438A75E-47E9-4D34-9A16-8DC2BC7DDE1F}] => (Allow) C:\Program Files\HP\HP ENVY 5660 series\Bin\HPNetworkCommunicatorCom.exe
    FirewallRules: [{939D7F59-C86B-43AD-A2FF-31FAE3F19175}] => (Allow) C:\Program Files\UVK - Ultra Virus Killer\UVK_en.exe
    FirewallRules: [{A5FF22E7-0D85-4464-A036-5F4CB3823B22}] => (Allow) C:\Program Files\UVK - Ultra Virus Killer\UVK_en.exe
    FirewallRules: [{969BF589-9E43-448D-A1A9-0FF86F35CB86}] => (Allow) C:\Program Files\UVK - Ultra Virus Killer\UVK_en.exe
    FirewallRules: [{7E44CEFC-6741-426B-A361-BEC065DC55F3}] => (Allow) LPort=61117
    FirewallRules: [{7A23E8B1-3859-4420-9465-627514136CAF}] => (Allow) LPort=61116
    FirewallRules: [{36F1DF79-29E4-48B8-AF75-FB9A284F0BE1}] => (Allow) LPort=21112

    ==================== Restore Points =========================

    16-11-2017 16:30:27 IObit Uninstaller restore point
    16-11-2017 18:40:04 Windows Update
    16-11-2017 19:13:34 IObit Uninstaller restore point
    16-11-2017 19:20:15 JRT Pre-Junkware Removal
    16-11-2017 19:24:18 Installed ScreenConnect Client (b0be47715f9a8c30)
    16-11-2017 19:27:30 Installed MozyPro
    16-11-2017 20:02:38 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
    16-11-2017 20:03:28 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
    16-11-2017 20:05:14 Installed Trend Micro Security Agent
    18-11-2017 07:53:25 Windows Update
    28-11-2017 07:18:43 Windows Update
    30-11-2017 07:50:29 Windows Update

    ==================== Faulty Device Manager Devices =============


    ==================== Event log errors: =========================

    Application errors:
    ==================
    Error: (11/30/2017 07:43:43 AM) (Source: WinMgmt) (EventID: 10) (User: )
    Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

    Error: (11/30/2017 01:50:46 AM) (Source: Application Error) (EventID: 1000) (User: )
    Description: Faulting application name: mbamservice.exe, version: 3.1.0.595, time stamp: 0x59f745cb
    Faulting module name: arwlib.dll, version: 3.0.0.495, time stamp: 0x59af43ff
    Exception code: 0xc0000005
    Fault offset: 0x000000000007a71d
    Faulting process id: 0xbdc
    Faulting application start time: 0x01d369715f3863fd
    Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe
    Faulting module path: C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\arwlib.dll
    Report Id: c97e4579-d59a-11e7-bade-dc0ea1488cad

    Error: (11/29/2017 07:23:02 PM) (Source: WinMgmt) (EventID: 10) (User: )
    Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

    Error: (11/29/2017 07:04:06 PM) (Source: WinMgmt) (EventID: 10) (User: )
    Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

    Error: (11/29/2017 06:47:29 PM) (Source: CVHSVC) (EventID: 100) (User: )
    Description: Information only.
    (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

    Error: (11/29/2017 03:33:43 PM) (Source: WinMgmt) (EventID: 10) (User: )
    Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

    Error: (11/29/2017 02:00:16 PM) (Source: Application Error) (EventID: 1000) (User: )
    Description: Faulting application name: mbamservice.exe, version: 3.1.0.595, time stamp: 0x59f745cb
    Faulting module name: arwlib.dll, version: 3.0.0.495, time stamp: 0x59af43ff
    Exception code: 0xc0000005
    Fault offset: 0x000000000007a71d
    Faulting process id: 0x9cc
    Faulting application start time: 0x01d369439815e184
    Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe
    Faulting module path: C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\arwlib.dll
    Report Id: 85f1c62c-d537-11e7-b175-dc0ea1488cad

    Error: (11/29/2017 01:55:21 PM) (Source: WinMgmt) (EventID: 10) (User: )
    Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

    Error: (11/29/2017 12:57:46 PM) (Source: WinMgmt) (EventID: 10) (User: )
    Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

    Error: (11/29/2017 12:46:14 PM) (Source: Application Error) (EventID: 1000) (User: )
    Description: Faulting application name: mbamservice.exe, version: 3.1.0.595, time stamp: 0x59f745cb
    Faulting module name: arwlib.dll, version: 3.0.0.495, time stamp: 0x59af43ff
    Exception code: 0xc0000005
    Fault offset: 0x000000000007a71d
    Faulting process id: 0x2600
    Faulting application start time: 0x01d369364fc064d5
    Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe
    Faulting module path: C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\arwlib.dll
    Report Id: 2feea509-d52d-11e7-8d8b-dc0ea1488cad


    System errors:
    =============
    Error: (11/30/2017 07:43:18 AM) (Source: EventLog) (EventID: 6008) (User: )
    Description: The previous system shutdown at 7:36:37 AM on ‎11/‎30/‎2017 was unexpected.

    Error: (11/30/2017 07:40:09 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The Google Update Service (gupdate) service failed to start due to the following error:
    The service did not respond to the start or control request in a timely fashion.

    Error: (11/30/2017 07:40:10 AM) (Source: DCOM) (EventID: 10005) (User: )
    Description: DCOM got error "1053" attempting to start the service gupdate with arguments "/comsvc" in order to run the server:
    {4EB61BAC-A3B6-4760-9581-655041EF4D69}

    Error: (11/30/2017 07:40:08 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
    Description: A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.

    Error: (11/30/2017 07:36:39 AM) (Source: HTTP) (EventID: 15011) (User: )
    Description: Unable to create the error log file. Make sure that the error logging directory is correct.

    Error: (11/30/2017 07:36:42 AM) (Source: DCOM) (EventID: 10010) (User: )
    Description: The server {022105BD-948A-40C9-AB42-A3300DDF097F} did not register with DCOM within the required timeout.

    Error: (11/30/2017 07:36:37 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

    Error: (11/29/2017 07:22:49 PM) (Source: EventLog) (EventID: 6008) (User: )
    Description: The previous system shutdown at 7:21:35 PM on ‎11/‎29/‎2017 was unexpected.

    Error: (11/29/2017 07:03:45 PM) (Source: EventLog) (EventID: 6008) (User: )
    Description: The previous system shutdown at 7:02:04 PM on ‎11/‎29/‎2017 was unexpected.

    Error: (11/29/2017 06:53:09 PM) (Source: DCOM) (EventID: 10010) (User: )
    Description: The server {1F87137D-0E7C-44D5-8C73-4EFFB68962F2} did not register with DCOM within the required timeout.


    CodeIntegrity:
    ===================================
    Date: 2017-11-29 13:20:59.545
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2017-11-29 13:20:59.077
    Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Date: 2017-08-16 08:46:38.890
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\kernel32.dll because the set of per-page image hashes could not be found on the system.

    Date: 2016-02-19 09:49:44.657
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.

    Date: 2016-02-19 09:49:44.647
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.

    Date: 2016-02-19 09:49:44.617
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.

    Date: 2016-02-19 09:49:44.607
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.

    Date: 2016-02-19 09:49:44.537
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_f3153036f55ab3f5\werfault.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.

    Date: 2016-02-19 09:49:44.527
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_f3153036f55ab3f5\werfault.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.

    Date: 2016-02-19 09:49:44.497
    Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume2\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_a384c5aabe759ea5\wermgr.exe because the signing certificate has been revoked. Check with the publisher to see if a new signed version of the kernel module is available.


    ==================== Memory info ===========================

    Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
    Percentage of memory in use: 53%
    Total physical RAM: 6051.76 MB
    Available physical RAM: 2814 MB
    Total Virtual: 20049.95 MB
    Available Virtual: 16439.93 MB

    ==================== Drives ================================

    Drive c: (TI106348W0B) (Fixed) (Total:682.03 GB) (Free:597.17 GB) NTFS ==>[system with boot components (obtained from drive)]
    Drive e: () (Fixed) (Total:93.36 GB) (Free:28.14 GB) NTFS

    ==================== MBR & Partition Table ==================

    ========================================================
    Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 698.6 GB) (Disk ID: 854931EA)
    Partition 1: (Active) - (Size=1.5 GB) - (Type=27)
    Partition 2: (Not Active) - (Size=682 GB) - (Type=07 NTFS)
    Partition 3: (Not Active) - (Size=15.1 GB) - (Type=17)

    ========================================================
    Disk: 1 (Size: 93.4 GB) (Disk ID: 0B2461BF)
    Partition 1: (Not Active) - (Size=93.4 GB) - (Type=07 NTFS)

    ==================== End of Addition.txt ============================
     
    virginia,
    #13
  15. 2017/11/30
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,093
    Likes Received:
    25
    FARBAR FRST

    Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 29-11-2017
    Ran by louisa (administrator) on LOUISA-PC (30-11-2017 08:08:22)
    Running from C:\Users\louisa\Desktop
    Loaded Profiles: louisa (Available Profiles: louisa)
    Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
    Internet Explorer Version 11 (Default browser: IE)
    Boot Mode: Normal
    Tutorial for Farbar Recovery Scan Tool: FRST Tutorial - How to use Farbar Recovery Scan Tool - Malware Removal Guides and Tutorials

    ==================== Processes (Whitelisted) =================

    (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

    (Microsoft Corporation) C:\Windows\System32\wlanext.exe
    (Intel(R) Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\Ntrtscan.exe
    (Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    () C:\Program Files (x86)\ScreenConnect Client (b0be47715f9a8c30)\ScreenConnect.ClientService.exe
    (Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    (TOSHIBA Corporation) C:\Windows\System32\ThpSrv.exe
    (TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    (Intel(R) Corporation) C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
    (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    (Red Bend Ltd.) C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
    (Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
    (Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
    (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\svcGenericHost.exe
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmListen.exe
    (ScreenConnect Software) C:\Program Files (x86)\ScreenConnect Client (b0be47715f9a8c30)\ScreenConnect.WindowsClient.exe
    (Intel Corporation) C:\Windows\System32\hkcmd.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\TecoService.exe
    (Intel Corporation) C:\Windows\System32\igfxpers.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
    (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\HostedAgent.exe
    (Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
    (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    () C:\Program Files\TOSHIBA\FlashCards\Hotkey\TCrdKBB.exe
    (TOSHIBA Corporation) C:\Windows\System32\ThpSrv.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\Teco.exe
    (Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
    (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
    () C:\Users\louisa\AppData\Roaming\AppSync\AppSync.exe
    (TOSHIBA CORPORATION) C:\Program Files (x86)\Toshiba\widimon\widimon.exe
    (Mozy, Inc.) C:\Program Files\MozyPro\mozyprostat.exe
    (TOSHIBA CORPORATION) C:\Program Files (x86)\Toshiba\Utilities\KeNotify.exe
    (Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\PccNtMon.exe
    (Intel Corporation) C:\Windows\System32\igfxext.exe
    (Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\logWriter.exe
    (Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    (Mozy, Inc.) C:\Program Files\MozyPro\mozyprobackup.exe
    (Mozy, Inc.) C:\Program Files\MozyPro\mozyprobackup.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\CPM\TMCPMAdapter.exe
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\BM\TMBMSRV.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
    (Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\CCSF\TmCCSF.exe
    (Microsoft Corporation) C:\Windows\System32\CompatTelRunner.exe
    (Microsoft Corporation) C:\Windows\System32\CompatTelRunner.exe
    (Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    (Microsoft Corporation) C:\Windows\SoftwareDistribution\Download\Install\Windows-KB890830-x64-V5.54-delta.exe
    (Microsoft Corporation) C:\Windows\System32\MRT-KB890830.exe
    (Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\SeaPort.EXE
    (TeamViewer GmbH) C:\Users\louisa\AppData\Local\Temp\TeamViewer\TeamViewer.exe
    (TeamViewer GmbH) C:\Users\louisa\AppData\Local\Temp\TeamViewer\tv_w32.exe
    (TeamViewer GmbH) C:\Users\louisa\AppData\Local\Temp\TeamViewer\tv_x64.exe
    (Microsoft Corporation) C:\Windows\SysWOW64\wbem\WmiPrvSE.exe
    (TeamViewer GmbH) C:\Users\louisa\AppData\Local\Temp\TeamViewer\TeamViewer_Desktop.exe
    (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe

    ==================== Registry (Whitelisted) ===========================

    (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

    HKLM\...\Run: [TPwrMain] => C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE [590256 2011-05-17] (TOSHIBA Corporation)
    HKLM\...\Run: [HSON] => C:\Program Files\TOSHIBA\TBS\HSON.exe [296824 2010-09-25] (TOSHIBA Corporation)
    HKLM\...\Run: [TCrdMain] => C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe [972672 2011-04-27] (TOSHIBA Corporation)
    HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [2189416 2011-03-01] (Realtek Semiconductor)
    HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2679592 2011-02-03] (Synaptics Incorporated)
    HKLM\...\Run: [ThpSrv] => C:\windows\system32\thpsrv /logon
    HKLM\...\Run: [Teco] => C:\Program Files\TOSHIBA\TECO\Teco.exe [1544624 2011-05-24] (TOSHIBA Corporation)
    HKLM\...\Run: [IntelPAN] => C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe [1935120 2011-06-01] (Intel(R) Corporation)
    HKLM\...\Run: [TosSENotify] => C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe [710560 2011-06-10] (TOSHIBA Corporation)
    HKLM\...\Run: [TosWaitSrv] => C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe [712096 2011-07-01] (TOSHIBA Corporation)
    HKLM\...\Run: [TosVolRegulator] => C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe [24376 2009-11-11] (TOSHIBA Corporation)
    HKLM\...\Run: [TosNC] => C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe [597936 2011-07-27] (TOSHIBA Corporation)
    HKLM\...\Run: [TosReelTimeMonitor] => C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe [38824 2011-06-28] (TOSHIBA Corporation)
    HKLM\...\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
    HKLM\...\Run: [SpywareTerminatorShield] => C:\Program Files (x86)\Spyware Terminator\SpywareTerminatorShield.exe
    HKLM\...\Run: [SpywareTerminatorUpdater] => C:\Program Files (x86)\Spyware Terminator\SpywareTerminatorUpdate.exe
    HKLM-x32\...\Run: [SVPWUTIL] => C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe [532480 2010-11-09] (TOSHIBA CORPORATION)
    HKLM-x32\...\Run: [HWSetup] => C:\Program Files\TOSHIBA\Utilities\HWSetup.exe [423936 2011-03-10] (TOSHIBA Electronics, Inc.)
    HKLM-x32\...\Run: [KeNotify] => C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe [34160 2010-08-16] (TOSHIBA CORPORATION)
    HKLM-x32\...\Run: [TSleepSrv] => C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe [252792 2010-06-04] (TOSHIBA)
    HKLM-x32\...\Run: [mcui_exe] => "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [96056 2013-05-30] (Hewlett-Packard)
    HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [919008 2012-07-27] (Adobe Systems Incorporated)
    HKLM-x32\...\Run: [OfficeScanNT Monitor] => C:\Program Files (x86)\Trend Micro\Client Server Security Agent\pccntmon.exe [3812112 2017-11-16] (Trend Micro Inc.)
    Winlogon\Notify\igfxcui: C:\Windows\System32\igfxdev.dll (Intel Corporation)
    HKU\S-1-5-19\...\Policies\system: [DisableCMD] 0
    HKU\S-1-5-19\...\Policies\system: [NoDispAppearancePage] 0
    HKU\S-1-5-19\...\Policies\system: [NoDispBackgroundPage] 0
    HKU\S-1-5-19\...\Policies\system: [NoDispSettingsPage] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoViewOnDrive] 0
    HKU\S-1-5-19\...\Policies\Explorer: [DisableLocalMachineRun] 0
    HKU\S-1-5-19\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
    HKU\S-1-5-19\...\Policies\Explorer: [DisableCurrentUserRun] 0
    HKU\S-1-5-19\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoViewContextMenu] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoShellSearchButton] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoFind] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoFile] 0
    HKU\S-1-5-19\...\Policies\Explorer: [HideClock] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoTrayContextMenu] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoTrayItemsDisplay] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoSetFolders] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoDevMgrUpdate] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoSetTaskbar] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoDeletePrinter] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoDFSTab] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoChangeStartMenu] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoLogoff] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoWindowsUpdate] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoEncryptOnMove] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoRunasInstallPrompt] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoResolveSearch] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoSaveSettings] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoHardwareTab] 0
    HKU\S-1-5-19\...\Policies\Explorer: [NoStartMenuSubFolders] 0
    HKU\S-1-5-20\...\Policies\system: [DisableCMD] 0
    HKU\S-1-5-20\...\Policies\system: [NoDispAppearancePage] 0
    HKU\S-1-5-20\...\Policies\system: [NoDispBackgroundPage] 0
    HKU\S-1-5-20\...\Policies\system: [NoDispSettingsPage] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoViewOnDrive] 0
    HKU\S-1-5-20\...\Policies\Explorer: [DisableLocalMachineRun] 0
    HKU\S-1-5-20\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
    HKU\S-1-5-20\...\Policies\Explorer: [DisableCurrentUserRun] 0
    HKU\S-1-5-20\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoViewContextMenu] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoShellSearchButton] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoFind] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoFile] 0
    HKU\S-1-5-20\...\Policies\Explorer: [HideClock] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoTrayContextMenu] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoTrayItemsDisplay] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoSetFolders] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoDevMgrUpdate] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoSetTaskbar] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoDeletePrinter] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoDFSTab] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoChangeStartMenu] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoLogoff] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoWindowsUpdate] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoEncryptOnMove] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoRunasInstallPrompt] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoResolveSearch] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoSaveSettings] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoHardwareTab] 0
    HKU\S-1-5-20\...\Policies\Explorer: [NoStartMenuSubFolders] 0
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\...\Run: [AppGraffiti] => "C:\PROGRA~2\APPGRA~1\AppGraffiti.exe"
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\...\Run: [AppSync] => C:\Users\louisa\AppData\Roaming\AppSync\AppSync.exe [5004296 2017-10-31] ()
    HKU\S-1-5-18\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [30872672 2014-12-11] (Skype Technologies S.A.)
    HKU\S-1-5-18\...\Policies\Explorer: [DisableLocalMachineRun] 0
    HKU\S-1-5-18\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
    HKU\S-1-5-18\...\Policies\Explorer: [DisableCurrentUserRun] 0
    HKU\S-1-5-18\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoShellSearchButton] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoFile] 0
    HKU\S-1-5-18\...\Policies\Explorer: [HideClock] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoTrayItemsDisplay] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoSetFolders] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoDevMgrUpdate] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoSetTaskbar] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoDeletePrinter] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoDFSTab] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoChangeStartMenu] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoLogoff] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoEncryptOnMove] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoRunasInstallPrompt] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoResolveSearch] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoSaveSettings] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoHardwareTab] 0
    HKU\S-1-5-18\...\Policies\Explorer: [NoStartMenuSubFolders] 0
    SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll
    Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\MozyPro Status.lnk [2017-11-16]
    ShortcutTarget: MozyPro Status.lnk -> C:\Program Files\MozyPro\mozyprostat.exe (Mozy, Inc.)
    CHR HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION

    ==================== Internet (Whitelisted) ====================

    (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

    Tcpip\Parameters: [DhcpNameServer] 68.100.16.30 68.10.16.30 8.8.8.8 8.8.4.4
    Tcpip\..\Interfaces\{B8F8E330-F5AE-4D95-BB36-5B7659BDB06F}: [DhcpNameServer] 68.100.16.30 68.10.16.30 8.8.8.8 8.8.4.4

    Internet Explorer:
    ==================
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <==== ATTENTION
    HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    SearchScopes: HKLM -> DefaultScope {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNO
    SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKLM -> {23088cf8-eaf8-4bb3-a251-9ba61557ac75} URL =
    SearchScopes: HKLM -> {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNO
    SearchScopes: HKLM-x32 -> DefaultScope {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNO
    SearchScopes: HKLM-x32 -> {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNO
    SearchScopes: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 -> DefaultScope {134108CC-7601-4249-A474-1165BFBC9D3C} URL = hxxp://www.google.com/search?sourceid=ie9&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNO_enUS482
    SearchScopes: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 -> {134108CC-7601-4249-A474-1165BFBC9D3C} URL = hxxp://www.google.com/search?sourceid=ie9&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNO_enUS482
    SearchScopes: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 -> {F76B71C2-6C77-4C6E-8307-8D0CB739CCFF} URL = hxxp://www.bing.com/search?FORM=BDKTDF&PC=BDT3&q={searchTerms}&src=IE-SearchBox
    SearchScopes: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 -> {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNO
    BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-29] (Microsoft Corp.)
    BHO: Webroot Vault -> {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -> C:\ProgramData\WRData\pkg\LPBar64.dll => No File
    BHO: TOSHIBA Media Controller Plug-in -> {F3C88694-EFFA-4d78-B409-54B7B2535B14} -> C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll [2011-07-12] (<TOSHIBA>)
    BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2012-07-27] (Adobe Systems Incorporated)
    BHO-x32: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll [2013-08-01] (Oracle Corporation)
    BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-28] (Microsoft Corp.)
    BHO-x32: Windows Live Messenger Companion Helper -> {9FDDE16B-836F-4806-AB1F-1455CBEFF289} -> C:\Program Files (x86)\Windows Live\Companion\companioncore.dll [2012-03-08] (Microsoft Corporation)
    BHO-x32: Webroot Vault -> {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -> C:\ProgramData\WRData\pkg\LPBar.dll => No File
    BHO-x32: Bing Bar Helper -> {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -> C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\BingExt.dll [2012-01-25] (Microsoft Corporation.)
    BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll [2013-08-01] (Oracle Corporation)
    BHO-x32: TOSHIBA Media Controller Plug-in -> {F3C88694-EFFA-4d78-B409-54B7B2535B14} -> C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll [2011-07-12] (<TOSHIBA>)
    Toolbar: HKLM-x32 - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\BingExt.dll [2012-01-25] (Microsoft Corporation.)
    Toolbar: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
    Toolbar: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 -> No Name - {30CEEEA2-3742-40E4-85DD-812BF1CBB83D} - No File
    Handler: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
    Handler: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
    Handler: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - No File

    FireFox:
    ========
    FF ProfilePath: C:\Users\louisa\AppData\Roaming\Mozilla\Firefox\Profiles\twikbp5e.default [2017-11-19]
    FF Homepage: Mozilla\Firefox\Profiles\twikbp5e.default -> hxxps://www.malwarebytes.org/restorebrowser//index.jhtml?n=77DE8857&p2=^UX^xdm038^YYA^us&ptb=27E9FA18-76D1-43E9-8AFF-02039114EA9E&si=google_directions
    FF Extension: (Webroot Password Manager) - C:\Users\louisa\AppData\Roaming\Mozilla\Firefox\Profiles\twikbp5e.default\Extensions\{8ac62a8b-8b3f-43ba-9b1a-90c299b9dfda} [2017-04-23]
    FF Plugin: @adobe.com/FlashPlayer -> C:\windows\system32\Macromed\Flash\NPSWF64_27_0_0_187.dll [2017-11-16] ()
    FF Plugin: @java.com/DTPlugin,version=10.7.2 -> C:\windows\system32\npDeployJava1.dll [2012-09-27] (Oracle Corporation)
    FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
    FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.50907.0\npctrl.dll [2017-05-03] ( Microsoft Corporation)
    FF Plugin-x32: @adobe.com/FlashPlayer -> C:\windows\SysWOW64\Macromed\Flash\NPSWF32_27_0_0_187.dll [2017-11-16] ()
    FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\windows\SysWOW64\Adobe\Director\np32dsw_1167637.dll [2012-08-08] (Adobe Systems, Inc.)
    FF Plugin-x32: @foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/pdf -> C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll [2012-04-19] (Foxit Corporation)
    FF Plugin-x32: @java.com/DTPlugin,version=10.25.2 -> C:\windows\SysWOW64\npDeployJava1.dll [2013-08-01] (Oracle Corporation)
    FF Plugin-x32: @java.com/JavaPlugin -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll [2013-08-01] (Oracle Corporation)
    FF Plugin-x32: @java.com/JavaPlugin,version=10.25.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll [2013-08-01] (Oracle Corporation)
    FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
    FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.50907.0\npctrl.dll [2017-05-03] ( Microsoft Corporation)
    FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
    FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
    FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3538.0513 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
    FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
    FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-16] (Google Inc.)
    FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-16] (Google Inc.)
    FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll [2012-07-27] (Adobe Systems Inc.)
    FF Plugin HKU\S-1-5-21-1762928038-3862994846-4233413714-1000: @tools.google.com/Google Update;version=3 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-16] (Google Inc.)
    FF Plugin HKU\S-1-5-21-1762928038-3862994846-4233413714-1000: @tools.google.com/Google Update;version=9 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-16] (Google Inc.)

    Chrome:
    =======
    CHR DefaultProfile: Default
    CHR HomePage: Default -> hxxp://www.msn.com/?pc=UP21&ocid=UP21DHP&dt=040213
    CHR StartupUrls: Default -> "hxxp://www.msn.com/?pc=UP21&ocid=UP21DHP&dt=040213"
    CHR Profile: C:\Users\louisa\AppData\Local\Google\Chrome\User Data\Default [2017-11-20]
    CHR Extension: (YouTube) - C:\Users\louisa\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2017-01-26]
    CHR Extension: (Google Search) - C:\Users\louisa\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-04-01]
    CHR Extension: (Chrome Web Store Payments) - C:\Users\louisa\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-09-09]
    CHR Extension: (Gmail) - C:\Users\louisa\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2017-07-21]
    CHR Extension: (Chrome Media Router) - C:\Users\louisa\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-11-16]
    CHR HKLM\...\Chrome\Extension: [ngkhgikojglcgnckopipfdajaifmmnnc] - hxxp://clients2.google.com/service/update2/crx
    CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - hxxps://clients2.google.com/service/update2/crx
    CHR HKLM-x32\...\Chrome\Extension: [ngkhgikojglcgnckopipfdajaifmmnnc] - hxxp://clients2.google.com/service/update2/crx
    CHR HKLM-x32\...\Chrome\Extension: [okfhiodnpcnnnpgbjbhfebjnbagmfhab] - C:\ProgramData\WRData\pkg\lpchrome.crx <not found>
    StartMenuInternet: Google Chrome - C:\Users\louisa\AppData\Local\Google\Chrome\Application\chrome.exe

    ==================== Services (Whitelisted) ====================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    R2 DMAgent; C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [498688 2011-06-14] (Red Bend Ltd.) [File not signed]
    R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6234056 2017-11-01] (Malwarebytes)
    R2 mozyprobackup; C:\Program Files\MozyPro\mozyprobackup.exe [53280 2017-05-24] (Mozy, Inc.)
    S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [340240 2011-06-01] ()
    R2 ntrtscan; C:\Program Files (x86)\Trend Micro\Client Server Security Agent\ntrtscan.exe [8486672 2017-11-16] (Trend Micro Inc.)
    R2 ScreenConnect Client (b0be47715f9a8c30); C:\Program Files (x86)\ScreenConnect Client (b0be47715f9a8c30)\ScreenConnect.ClientService.exe [90768 2017-04-13] ()
    R2 svcGenericHost; C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\svcGenericHost.exe [310728 2017-11-16] (Trend Micro Inc.)
    R2 Thpsrv; C:\windows\system32\ThpSrv.exe [558592 2011-04-20] (TOSHIBA Corporation) [File not signed]
    R3 TMBMServer; C:\Program Files (x86)\Trend Micro\BM\TMBMSRV.exe [486856 2017-09-26] (Trend Micro Inc.)
    R3 TmCCSF; C:\Program Files (x86)\Trend Micro\Client Server Security Agent\CCSF\TmCCSF.exe [1754440 2017-11-16] (Trend Micro Inc.)
    R2 tmlisten; C:\Program Files (x86)\Trend Micro\Client Server Security Agent\tmlisten.exe [5753800 2017-11-16] (Trend Micro Inc.)
    R2 WiMAXAppSrv; C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [986112 2011-06-14] (Intel(R) Corporation) [File not signed]
    R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)

    ===================== Drivers (Whitelisted) ======================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    U5 AppMgmt; C:\windows\system32\svchost.exe [27648 2011-03-01] (Microsoft Corporation) <==== ATTENTION (no ServiceDLL)
    R1 ESProtectionDriver; C:\windows\system32\drivers\mbae64.sys [77432 2017-11-01] ()
    R2 MBAMChameleon; C:\windows\System32\Drivers\MbamChameleon.sys [193464 2017-11-19] (Malwarebytes)
    R3 MBAMFarflt; C:\windows\System32\DRIVERS\farflt.sys [110016 2017-11-30] (Malwarebytes)
    R3 MBAMProtection; C:\windows\System32\DRIVERS\mbam.sys [46008 2017-11-30] (Malwarebytes)
    R0 MBAMSwissArmy; C:\windows\System32\Drivers\mbamswissarmy.sys [253880 2017-11-19] (Malwarebytes)
    R3 MBAMWebProtection; C:\windows\System32\DRIVERS\mwac.sys [84256 2017-11-30] (Malwarebytes)
    R1 mozyproFilter; C:\windows\System32\DRIVERS\mozypro.sys [68416 2017-05-24] (Mozy, Inc.)
    R2 tmactmon; C:\windows\System32\DRIVERS\tmactmon.sys [133752 2017-09-27] (Trend Micro Inc.)
    R1 tmcomm; C:\windows\System32\DRIVERS\tmcomm.sys [437400 2017-10-15] (Trend Micro Inc.)
    S3 tmeevw; C:\windows\System32\DRIVERS\tmeevw.sys [143072 2016-07-15] (Trend Micro Inc.)
    R2 tmevtmgr; C:\windows\System32\DRIVERS\tmevtmgr.sys [95896 2017-09-27] (Trend Micro Inc.)
    R2 TmFilter; C:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmXPFlt.sys [396944 2017-10-24] (Trend Micro Inc.)
    R2 TmPreFilter; C:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmPreFlt.sys [70288 2017-10-24] (Trend Micro Inc.)
    R1 tmumh; C:\windows\System32\DRIVERS\TMUMH.sys [115864 2017-10-04] (Trend Micro Inc.)
    S3 tmusa; C:\windows\System32\DRIVERS\tmusa.sys [131792 2016-11-25] (Trend Micro Inc.)
    R2 VSApiNt; C:\Program Files (x86)\Trend Micro\Client Server Security Agent\VSApiNt.sys [2788504 2017-10-24] (Trend Micro Inc.)
    S3 catchme; \??\C:\ComboFix\catchme.sys [X]
    S3 KAPFA; \??\C:\windows\system32\drivers\KAPFA.SYS [X]
    U0 SR; no ImagePath
    U2 srservice; no ImagePath

    ==================== NetSvcs (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


    ==================== One Month Created files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2017-11-30 08:08 - 2017-11-30 08:08 - 000000000 ____D C:\Users\louisa\Desktop\FRST-OlderVersion
    2017-11-30 07:43 - 2017-11-30 07:49 - 000084256 _____ (Malwarebytes) C:\windows\system32\Drivers\mwac.sys
    2017-11-30 07:43 - 2017-11-30 07:43 - 000110016 _____ (Malwarebytes) C:\windows\system32\Drivers\farflt.sys
    2017-11-29 15:33 - 2017-11-29 15:33 - 001157000 _____ C:\windows\Minidump\112917-24024-01.dmp
    2017-11-29 15:32 - 2017-11-29 15:32 - 704446980 _____ C:\windows\MEMORY.DMP
    2017-11-29 13:07 - 2011-06-26 01:45 - 000256000 _____ C:\windows\PEV.exe
    2017-11-29 13:07 - 2010-11-07 12:20 - 000208896 _____ C:\windows\MBR.exe
    2017-11-29 13:07 - 2009-04-19 23:56 - 000060416 _____ (NirSoft) C:\windows\NIRCMD.exe
    2017-11-29 13:07 - 2000-08-30 19:00 - 000518144 _____ (SteelWerX) C:\windows\SWREG.exe
    2017-11-29 13:07 - 2000-08-30 19:00 - 000406528 _____ (SteelWerX) C:\windows\SWSC.exe
    2017-11-29 13:07 - 2000-08-30 19:00 - 000098816 _____ C:\windows\sed.exe
    2017-11-29 13:07 - 2000-08-30 19:00 - 000080412 _____ C:\windows\grep.exe
    2017-11-29 13:07 - 2000-08-30 19:00 - 000068096 _____ C:\windows\zip.exe
    2017-11-29 13:06 - 2017-11-29 15:11 - 000000000 ___SD C:\ComboFix
    2017-11-29 13:06 - 2017-11-29 13:53 - 000000000 ____D C:\windows\erdnt
    2017-11-29 13:06 - 2017-11-29 13:06 - 000000000 ____D C:\Qoobox
    2017-11-29 12:34 - 2017-11-29 12:34 - 005659763 ____R (Swearware) C:\Users\louisa\Desktop\ComboFix.exe
    2017-11-20 08:46 - 2017-11-20 08:46 - 000056090 _____ C:\Users\louisa\Desktop\MalwarebytesTxt.txt
    2017-11-20 07:08 - 2017-11-20 07:12 - 000000000 ____D C:\AdwCleaner
    2017-11-20 07:05 - 2017-11-20 07:05 - 008261584 _____ (Malwarebytes) C:\Users\louisa\Desktop\AdwCleaner.exe
    2017-11-19 21:15 - 2017-11-30 07:43 - 000046008 _____ (Malwarebytes) C:\windows\system32\Drivers\mbam.sys
    2017-11-19 21:15 - 2017-11-19 21:15 - 000253880 _____ (Malwarebytes) C:\windows\system32\Drivers\mbamswissarmy.sys
    2017-11-19 21:15 - 2017-11-19 21:15 - 000193464 _____ (Malwarebytes) C:\windows\system32\Drivers\MbamChameleon.sys
    2017-11-19 21:14 - 2017-11-19 21:14 - 000001878 _____ C:\Users\Public\Desktop\Malwarebytes.lnk
    2017-11-19 21:14 - 2017-11-19 21:14 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes
    2017-11-19 21:14 - 2017-11-19 21:14 - 000000000 ____D C:\Program Files\Malwarebytes
    2017-11-19 21:14 - 2017-11-01 08:54 - 000077432 _____ C:\windows\system32\Drivers\mbae64.sys
    2017-11-19 21:10 - 2017-11-19 21:11 - 078346672 _____ (Malwarebytes ) C:\Users\louisa\Desktop\mb3-setup-consumer-3.3.1.2183.exe
    2017-11-19 19:19 - 2017-11-19 19:19 - 000028272 _____ C:\windows\system32\Drivers\TrueSight.sys
    2017-11-19 19:18 - 2017-11-19 21:08 - 000000000 ____D C:\ProgramData\RogueKiller
    2017-11-19 19:18 - 2017-11-19 19:18 - 000000869 _____ C:\Users\Public\Desktop\RogueKiller.lnk
    2017-11-19 19:18 - 2017-11-19 19:18 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RogueKiller
    2017-11-19 19:18 - 2017-11-19 19:18 - 000000000 ____D C:\Program Files\RogueKiller
    2017-11-19 19:15 - 2017-11-19 19:16 - 036156920 _____ (Adlice Software ) C:\Users\louisa\Desktop\RogueKiller_setup_ref3.exe
    2017-11-18 14:44 - 2017-11-18 14:46 - 000050398 _____ C:\Users\louisa\Desktop\Addition.txt
    2017-11-18 14:39 - 2017-11-30 08:13 - 000029374 _____ C:\Users\louisa\Desktop\FRST.txt
    2017-11-18 14:39 - 2017-11-30 08:08 - 000000000 ____D C:\FRST
    2017-11-18 14:38 - 2017-11-30 08:08 - 002391552 _____ (Farbar) C:\Users\louisa\Desktop\FRST64.exe
    2017-11-18 14:25 - 2017-11-18 14:25 - 000000000 ____D C:\Users\louisa\AppData\Roaming\TeamViewer
    2017-11-18 14:24 - 2017-11-18 14:24 - 012205968 _____ (TeamViewer) C:\Users\louisa\Desktop\TeamViewerQS.exe
    2017-11-16 20:16 - 2017-11-16 20:16 - 000000000 ____D C:\windows\SysWOW64\tmumh
    2017-11-16 20:16 - 2017-11-16 20:16 - 000000000 ____D C:\windows\system32\tmumh
    2017-11-16 20:13 - 2017-11-30 07:48 - 000014313 _____ C:\windows\cfgall.ini
    2017-11-16 20:11 - 2017-11-30 07:43 - 000000348 _____ C:\windows\Tasks\Trend Micro Worry-Free Business Security
     
    virginia,
    #14
  16. 2017/11/30
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,093
    Likes Received:
    25
    FARBAR FRST - Continued (I think I may have overlapped a bit.)


    ==================== One Month Modified files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2017-11-30 08:00 - 2009-07-13 23:45 - 000025120 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    2017-11-30 08:00 - 2009-07-13 23:45 - 000025120 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    2017-11-30 07:54 - 2013-08-15 07:19 - 000000000 ____D C:\windows\system32\MRT
    2017-11-30 07:52 - 2012-05-11 12:53 - 127017032 ____C (Microsoft Corporation) C:\windows\system32\MRT.exe
    2017-11-30 07:43 - 2009-07-14 00:08 - 000032564 _____ C:\windows\Tasks\SCHEDLGU.TXT
    2017-11-30 07:43 - 2009-07-14 00:08 - 000000006 ____H C:\windows\Tasks\SA.DAT
    2017-11-29 19:26 - 2017-09-21 07:01 - 000000000 ____D C:\Users\louisa\AppData\Roaming\AppSync
    2017-11-29 15:33 - 2012-06-23 10:38 - 000000000 ____D C:\windows\Minidump
    2017-11-29 13:54 - 2009-07-13 21:34 - 124518400 _____ C:\windows\system32\config\SOFTWARE.bak
    2017-11-29 13:54 - 2009-07-13 21:34 - 044040192 _____ C:\windows\system32\config\SYSTEM.bak
    2017-11-29 13:54 - 2009-07-13 21:34 - 000786432 _____ C:\windows\system32\config\DEFAULT.bak
    2017-11-29 13:54 - 2009-07-13 21:34 - 000262144 _____ C:\windows\system32\config\SECURITY.bak
    2017-11-29 13:54 - 2009-07-13 21:34 - 000262144 _____ C:\windows\system32\config\SAM.bak
    2017-11-29 12:59 - 2012-05-07 14:36 - 000003934 _____ C:\windows\System32\Tasks\User_Feed_Synchronization-{7C24A442-D45A-4B39-BF5F-77A1B294218E}
    2017-11-29 12:23 - 2017-05-24 16:31 - 000005878 _____ C:\windows\mozypro.blk
    2017-11-29 12:23 - 2017-05-24 16:31 - 000002332 _____ C:\windows\mozypro.flt
    2017-11-20 15:03 - 2012-06-11 13:22 - 000000312 _____ C:\windows\Tasks\06-11-2012_142219.job
    2017-11-20 07:36 - 2009-07-14 00:13 - 000854806 _____ C:\windows\system32\PerfStringBackup.INI
    2017-11-20 07:36 - 2009-07-13 22:20 - 000000000 ____D C:\windows\inf
    2017-11-19 21:14 - 2012-06-11 14:30 - 000000000 ____D C:\ProgramData\Malwarebytes
    2017-11-16 19:34 - 2012-05-20 13:08 - 000000000 ____D C:\Users\louisa\AppData\Roaming\Skype
    2017-11-16 19:23 - 2012-05-04 11:16 - 000000000 ____D C:\Users\louisa
    2017-11-16 19:02 - 2009-07-13 23:45 - 000307352 _____ C:\windows\system32\FNTCACHE.DAT
    2017-11-16 18:57 - 2014-12-11 07:54 - 000000000 ____D C:\windows\system32\appraiser
    2017-11-16 18:46 - 2012-05-17 08:27 - 000812710 _____ C:\windows\SysWOW64\PerfStringBackup.INI
    2017-11-16 18:25 - 2013-08-20 11:04 - 000000000 ____D C:\Program Files (x86)\McAfee
    2017-11-16 18:25 - 2013-01-05 07:49 - 000000000 ____D C:\ProgramData\McAfee
    2017-11-16 16:52 - 2012-03-10 06:52 - 000000000 ____D C:\Program Files\Google
    2017-11-16 16:52 - 2012-03-10 06:51 - 000000000 ____D C:\Program Files (x86)\Google
    2017-11-16 16:36 - 2015-12-14 06:37 - 000000000 ____D C:\Users\louisa\AppData\Local\lptmp
    2017-11-16 16:36 - 2012-11-16 14:40 - 000000000 ____D C:\ProgramData\WRData
    2017-11-16 16:35 - 2013-08-20 11:05 - 000000000 ____D C:\Program Files\McAfee
    2017-11-16 16:34 - 2012-05-04 11:35 - 000000000 ____D C:\Users\louisa\AppData\Local\Google
    2017-11-16 16:34 - 2012-03-10 06:51 - 000000000 ____D C:\ProgramData\Google
    2017-11-16 16:25 - 2012-06-17 13:30 - 000000000 ____D C:\Users\louisa\Tracing
    2017-11-16 16:25 - 2011-11-24 21:19 - 000000000 ____D C:\windows\Panther
    2017-11-16 16:22 - 2012-06-07 17:33 - 000000000 ____D C:\Users\louisa\AppData\Local\CrashDumps
    2017-11-16 15:59 - 2009-07-13 23:54 - 000000749 ___RH C:\windows\WindowsShell.Manifest
    2017-11-16 15:59 - 2009-07-13 22:20 - 000000000 __RHD C:\Users\Public\Libraries
    2017-11-16 15:48 - 2017-07-21 07:08 - 000002402 _____ C:\Users\louisa\Desktop\Google Chrome.lnk
    2017-11-16 15:48 - 2012-05-27 11:56 - 000002410 _____ C:\Users\louisa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
    2017-11-16 15:36 - 2012-05-27 11:56 - 000003510 _____ C:\windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1762928038-3862994846-4233413714-1000UA
    2017-11-16 15:36 - 2012-05-27 11:56 - 000003238 _____ C:\windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1762928038-3862994846-4233413714-1000Core
    2017-11-16 15:34 - 2012-09-27 10:52 - 000004312 _____ C:\windows\System32\Tasks\Adobe Flash Player Updater
    2017-11-16 15:34 - 2012-05-17 08:40 - 000803328 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe
    2017-11-16 15:34 - 2012-05-17 08:40 - 000000000 ____D C:\windows\system32\Macromed
    2017-11-16 15:34 - 2011-11-24 22:04 - 000144896 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
    2017-11-16 15:34 - 2011-11-24 22:04 - 000000000 ____D C:\windows\SysWOW64\Macromed
    2017-11-16 15:05 - 2012-05-27 11:23 - 000000000 ____D C:\Users\louisa\AppData\Local\Deployment
    2017-11-16 14:55 - 2012-05-27 11:25 - 000003330 _____ C:\windows\System32\Tasks\GoogleUpdateTaskMachineUA
    2017-11-16 14:55 - 2012-05-27 11:25 - 000003202 _____ C:\windows\System32\Tasks\GoogleUpdateTaskMachineCore

    ==================== Files in the root of some directories =======

    2013-03-01 09:04 - 2013-03-01 09:04 - 000030512 _____ () C:\Users\louisa\LOU - PHIL ACCOUNTS 9-05_20051115_20080416OFXLOG.DAT
    2013-12-13 07:10 - 2017-04-23 07:03 - 018102328 _____ (Webroot Software, Inc.) C:\Program Files (x86)\Common Files\wruninstall.exe
    2013-09-01 08:45 - 2013-09-01 08:45 - 000000051 _____ () C:\Users\louisa\AppData\Roaming\mbam.context.scan
    2014-05-11 08:07 - 2014-05-11 08:07 - 000008470 _____ () C:\Users\louisa\AppData\Roaming\UserTile.png
    2012-05-17 08:35 - 2012-05-17 08:35 - 000017408 _____ () C:\Users\louisa\AppData\Local\WebpageIcons.db

    ==================== Bamital & volsnap ======================

    (There is no automatic fix for files that do not pass verification.)

    C:\windows\system32\winlogon.exe => File is digitally signed
    C:\windows\system32\wininit.exe => File is digitally signed
    C:\windows\SysWOW64\wininit.exe => File is digitally signed
    C:\windows\explorer.exe => File is digitally signed
    C:\windows\SysWOW64\explorer.exe => File is digitally signed
    C:\windows\system32\svchost.exe => File is digitally signed
    C:\windows\SysWOW64\svchost.exe => File is digitally signed
    C:\windows\system32\services.exe => File is digitally signed
    C:\windows\system32\User32.dll => File is digitally signed
    C:\windows\SysWOW64\User32.dll => File is digitally signed
    C:\windows\system32\userinit.exe => File is digitally signed
    C:\windows\SysWOW64\userinit.exe => File is digitally signed
    C:\windows\system32\rpcss.dll => File is digitally signed
    C:\windows\system32\dnsapi.dll => File is digitally signed
    C:\windows\SysWOW64\dnsapi.dll => File is digitally signed
    C:\windows\system32\Drivers\volsnap.sys => File is digitally signed

    LastRegBack: 2017-03-28 06:21

    ==================== End of FRST.txt ============================
     
    virginia,
    #15
  17. 2017/11/30
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Download attached fixlist.txt file and save it to the Desktop.
    NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

    Run FRST(FRST64) and press the Fix button just once and wait.
    The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
     

    Attached Files:

    broni,
    #16
  18. 2017/12/01
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,093
    Likes Received:
    25
    Broni,
    Here is the FixLog.txt.

    Fix result of Farbar Recovery Scan Tool (x64) Version: 30-11-2017
    Ran by louisa (01-12-2017 08:14:25) Run:1
    Running from C:\Users\louisa\Desktop
    Loaded Profiles: louisa (Available Profiles: louisa)
    Boot Mode: Normal
    ==============================================

    fixlist content:
    *****************
    2017-11-16 16:09 - 2017-02-13 20:40 - 000040448 _____ C:\Users\louisa\Desktop\EliteIT
    2017-11-16 16:04 - 2017-11-18 07:52 - 000000000 ____D C:\Users\louisa\AppData\Roaming\EliteIT-Notes
    2017-11-16 16:03 - 2017-11-16 19:23 - 000000000 ____D C:\Elite IT Tools
    2017-11-16 15:07 - 2017-11-16 20:40 - 000000000 ____D C:\Users\louisa\Documents\Elite IT Support
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{1423F872-3F7F-4E57-B621-8B1A9D49B448}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.27.5\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{144DF3B2-2402-47AE-9583-5A045929A8D4}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.33.5\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{590C4387-5EBD-4D46-8A84-CD0BA2EF2856}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.30.3\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{59B55F04-DE14-4BB8-92FF-C4A22EF2E5F4}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.31.5\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{5C8C2A98-6133-4EBA-BBCC-34D9EA01FC2E}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.28.1\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{78550997-5DEF-4A8A-BAF9-D5774E87AC98}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.28.13\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{793EE463-1304-471C-ADF1-68C2FFB01247}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.29.5\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{8C46158B-D978-483C-A312-16EE5013BE04}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.33.3\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{C3BC25C0-FCD3-4F01-AFDD-41373F017C9A}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.26.9\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{CB492AF1-2CEF-4E58-BE47-471C77D0C8BA}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.32.7\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{CC182BE1-84CE-4A57-B85C-FD4BBDF78CB2}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.29.1\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{D1EDC4F5-7F4D-4B12-906A-614ECF66DDAF}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.28.15\psuser_64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{D4AB823B-3EBC-477B-AA5B-D7061C9E83B0}\InprocServer32 -> C:\PROGRA~2\REBATE~1\RebInf64.dll => No File
    CustomCLSID: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\louisa\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll => No Fil
    Task: {C9B7B7FD-6AEC-41C3-BF26-79A2B52DEBA2} - System32\Tasks\06-11-2012_142219 => C:\Program Files\SmartPCFixer\SmartPcFixer.exe <==== ATTENTION
    C:\Program Files\SmartPCFixer
    Task: C:\windows\Tasks\06-11-2012_142219.job => C:\Program Files\SmartPCFixer\SmartPcFixer.exe <==== ATTENTION
    HKU\.DEFAULT\Software\Classes\exefile: "%1" %* <==== ATTENTION
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Classes\exefile: "%1" %* <==== ATTENTION
    CHR HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <==== ATTENTION
    SearchScopes: HKLM -> {23088cf8-eaf8-4bb3-a251-9ba61557ac75} URL =
    BHO: Webroot Vault -> {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -> C:\ProgramData\WRData\pkg\LPBar64.dll => No File
    BHO-x32: Webroot Vault -> {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -> C:\ProgramData\WRData\pkg\LPBar.dll => No File
    Toolbar: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
    Toolbar: HKU\S-1-5-21-1762928038-3862994846-4233413714-1000 -> No Name - {30CEEEA2-3742-40E4-85DD-812BF1CBB83D} - No File
    Handler: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
    Handler: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
    Handler: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - No File
    U5 AppMgmt; C:\windows\system32\svchost.exe [27648 2011-03-01] (Microsoft Corporation) <==== ATTENTION (no ServiceDLL)
    S3 catchme; \??\C:\ComboFix\catchme.sys [X]
    S3 KAPFA; \??\C:\windows\system32\drivers\KAPFA.SYS [X]
    U0 SR; no ImagePath
    U2 srservice; no ImagePath
    2013-03-01 09:04 - 2013-03-01 09:04 - 000030512 _____ () C:\Users\louisa\LOU - PHIL ACCOUNTS 9-05_20051115_20080416OFXLOG.DAT
    2013-12-13 07:10 - 2017-04-23 07:03 - 018102328 _____ (Webroot Software, Inc.) C:\Program Files (x86)\Common Files\wruninstall.exe
    2013-09-01 08:45 - 2013-09-01 08:45 - 000000051 _____ () C:\Users\louisa\AppData\Roaming\mbam.context.scan
    2014-05-11 08:07 - 2014-05-11 08:07 - 000008470 _____ () C:\Users\louisa\AppData\Roaming\UserTile.png
    2012-05-17 08:35 - 2012-05-17 08:35 - 000017408 _____ () C:\Users\louisa\AppData\Local\WebpageIcons.db

    *****************

    "C:\Users\louisa\Desktop\EliteIT" => not found.
    C:\Users\louisa\AppData\Roaming\EliteIT-Notes => moved successfully
    C:\Elite IT Tools => moved successfully
    C:\Users\louisa\Documents\Elite IT Support => moved successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{1423F872-3F7F-4E57-B621-8B1A9D49B448} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{144DF3B2-2402-47AE-9583-5A045929A8D4} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{590C4387-5EBD-4D46-8A84-CD0BA2EF2856} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{59B55F04-DE14-4BB8-92FF-C4A22EF2E5F4} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{5C8C2A98-6133-4EBA-BBCC-34D9EA01FC2E} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{78550997-5DEF-4A8A-BAF9-D5774E87AC98} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{793EE463-1304-471C-ADF1-68C2FFB01247} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{8C46158B-D978-483C-A312-16EE5013BE04} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{C3BC25C0-FCD3-4F01-AFDD-41373F017C9A} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{CB492AF1-2CEF-4E58-BE47-471C77D0C8BA} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{CC182BE1-84CE-4A57-B85C-FD4BBDF78CB2} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{D1EDC4F5-7F4D-4B12-906A-614ECF66DDAF} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{D4AB823B-3EBC-477B-AA5B-D7061C9E83B0} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E} => key removed successfully
    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{C9B7B7FD-6AEC-41C3-BF26-79A2B52DEBA2} => key removed successfully
    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{C9B7B7FD-6AEC-41C3-BF26-79A2B52DEBA2} => key removed successfully
    C:\windows\System32\Tasks\06-11-2012_142219 => moved successfully
    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\06-11-2012_142219 => key removed successfully
    "C:\Program Files\SmartPCFixer" => not found.
    C:\windows\Tasks\06-11-2012_142219.job => moved successfully
    HKU\.DEFAULT\Software\Classes\exefile => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Classes\exefile => key removed successfully
    HKLM\SOFTWARE\Policies\Google => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\SOFTWARE\Policies\Microsoft\Internet Explorer => key removed successfully
    HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{23088cf8-eaf8-4bb3-a251-9ba61557ac75} => key removed successfully
    HKLM\Software\Classes\CLSID\{23088cf8-eaf8-4bb3-a251-9ba61557ac75} => key not found
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c8d5d964-2be8-4c5b-8cf5-6e975aa88504} => key removed successfully
    HKLM\Software\Classes\CLSID\{c8d5d964-2be8-4c5b-8cf5-6e975aa88504} => key removed successfully
    HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c8d5d964-2be8-4c5b-8cf5-6e975aa88504} => key removed successfully
    HKLM\Software\Wow6432Node\Classes\CLSID\{c8d5d964-2be8-4c5b-8cf5-6e975aa88504} => key removed successfully
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} => value removed successfully
    HKLM\Software\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F} => key not found
    HKU\S-1-5-21-1762928038-3862994846-4233413714-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{30CEEEA2-3742-40E4-85DD-812BF1CBB83D} => value removed successfully
    HKLM\Software\Classes\CLSID\{30CEEEA2-3742-40E4-85DD-812BF1CBB83D} => key not found
    HKLM\Software\Classes\PROTOCOLS\Handler\livecall => key removed successfully
    HKLM\Software\Classes\CLSID\{828030A1-22C1-4009-854F-8E305202313F} => key not found
    HKLM\Software\Classes\PROTOCOLS\Handler\msnim => key removed successfully
    HKLM\Software\Classes\CLSID\{828030A1-22C1-4009-854F-8E305202313F} => key not found
    HKLM\Software\Classes\PROTOCOLS\Handler\rebinfo => key removed successfully
    HKLM\Software\Classes\CLSID\{AF808758-C780-404C-A4EE-4526323FD9B6} => key not found
    HKLM\System\CurrentControlSet\Services\AppMgmt => key removed successfully
    AppMgmt => service removed successfully
    HKLM\System\CurrentControlSet\Services\catchme => key removed successfully
    catchme => service removed successfully
    HKLM\System\CurrentControlSet\Services\KAPFA => key removed successfully
    KAPFA => service removed successfully
    HKLM\System\CurrentControlSet\Services\SR => key removed successfully
    SR => service removed successfully
    HKLM\System\CurrentControlSet\Services\srservice => key removed successfully
    srservice => service removed successfully
    C:\Users\louisa\LOU - PHIL ACCOUNTS 9-05_20051115_20080416OFXLOG.DAT => moved successfully
    C:\Program Files (x86)\Common Files\wruninstall.exe => moved successfully
    C:\Users\louisa\AppData\Roaming\mbam.context.scan => moved successfully
    C:\Users\louisa\AppData\Roaming\UserTile.png => moved successfully
    C:\Users\louisa\AppData\Local\WebpageIcons.db => moved successfully

    ==== End of Fixlog 08:15:34 ====
     
    virginia,
    #17
  19. 2017/12/01
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Last scans...

    [​IMG] Download Security Check from here or here and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
    NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run


    [​IMG] Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
    • Other Services

    Press "Scan".
    It will create a log (FSS.txt) in the same directory the tool is run.
    Please copy and paste the log to your reply.


    [​IMG] Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    [​IMG] Download Sophos Free Virus Removal Tool and save it to your desktop.
    • Double click the icon and select Run
    • Click Next
    • Select I accept the terms in this license agreement, then click Next twice
    • Click Install
    • Click Finish to launch the program
    • Once the virus database has been updated click Start Scanning
    • If any threats are found click Details, then View log file... (bottom left hand corner)
    • Copy and paste the results in your reply
    • Close the Notepad document, close the Threat Details screen, then click Start cleanup
    • Click Exit to close the program
     
    broni,
    #18
  20. 2017/12/04
    virginia Lifetime Subscription

    virginia Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,093
    Likes Received:
    25
    Broni,
    Sorry for the delay. Was gone for a couple of days and the Sophos Tool ran for over 24 hours and still didn't finish. At the time we shut it down it was showing 0 Threats. Should we try to run it again?

    The Elite IT Group's backup tool still pops up occasionally.

    Security Check

    Results of screen317's Security Check version 1.014 --- 12/23/15
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 11
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Trend Micro Security Agent
    Malwarebytes
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Java 7 Update 25
    Java version 32-bit out of Date!
    Adobe Flash Player 27.0.0.187
    Adobe Reader 10.1.4 Adobe Reader out of Date!
    Mozilla Firefox 15.0.1 Firefox out of Date!
    Mozilla Thunderbird (45.8.0)
    Google Chrome (62.0.3202.94)
    Google Chrome (SetupMetrics...)
    ````````Process Check: objlist.exe by Laurent````````
    Malwarebytes Anti-Malware mbamservice.exe
    Trend Micro OfficeScan Client pccntmon.exe
    Malwarebytes Anti-Malware mbamtray.exe
    Trend Micro Client Server Security Agent ntrtscan.exe
    Trend Micro Client Server Security Agent HostedAgent svcGenericHost.exe
    Trend Micro Client Server Security Agent tmlisten.exe
    Trend Micro Client Server Security Agent HostedAgent HostedAgent.exe
    Trend Micro Client Server Security Agent HostedAgent logWriter.exe
    Trend Micro Client Server Security Agent HostedAgent CPM\TMCPMAdapter.exe
    Trend Micro BM TMBMSRV.exe
    Trend Micro Client Server Security Agent CCSF TmCCSF.exe
    Trend Micro WFBSSUpdater WFBSSUpdater.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 4%
    ````````````````````End of Log``````````````````````

    FarBar Service Scanner

    Farbar Service Scanner Version: 27-01-2016
    Ran by louisa (administrator) on 03-12-2017 at 14:40:54
    Running from "C:\Users\louisa\Downloads"
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Policy:
    ========================


    Action Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============

    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => File is digitally signed
    C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
    C:\Windows\System32\dhcpcore.dll => File is digitally signed
    C:\Windows\System32\drivers\afd.sys => File is digitally signed
    C:\Windows\System32\drivers\tdx.sys => File is digitally signed
    C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
    C:\Windows\System32\dnsrslvr.dll => File is digitally signed
    C:\Windows\System32\dnsapi.dll => File is digitally signed
    C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
    C:\Windows\System32\mpssvc.dll => File is digitally signed
    C:\Windows\System32\bfe.dll => File is digitally signed
    C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
    C:\Windows\System32\SDRSVC.dll => File is digitally signed
    C:\Windows\System32\vssvc.exe => File is digitally signed
    C:\Windows\System32\wscsvc.dll => File is digitally signed
    C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
    C:\Windows\System32\wuaueng.dll => File is digitally signed
    C:\Windows\System32\qmgr.dll => File is digitally signed
    C:\Windows\System32\es.dll => File is digitally signed
    C:\Windows\System32\cryptsvc.dll => File is digitally signed
    C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
    C:\Windows\System32\ipnathlp.dll => File is digitally signed
    C:\Windows\System32\iphlpsvc.dll => File is digitally signed
    C:\Windows\System32\svchost.exe => File is digitally signed
    C:\Windows\System32\rpcss.dll => File is digitally signed


    **** End of log ****
     
    virginia,
    #19
  21. 2017/12/04
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    [​IMG] Update Firefox and Thunderbird to the current versions.

    [​IMG] Update your Java version here: Java Downloads for All Operating Systems
    Alternate download: http://www.filehippo.com/search?q=java

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    ===========================================

    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - More browser features, fewer plugin updates | Firefox
    other browsers: Qualys BrowserCheck (click on "Scan without installing plugin" and then on "Scan now")

    5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    6. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    7. Download and install Secunia Personal Software Inspector (PSI): Personal Software Inspector. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    10. Read:
    How did I get infected?, With steps so it does not happen again!: How did I get infected? - Anti-Virus, Anti-Malware, and Privacy Software
    Simple and easy ways to keep your computer safe and secure on the Internet: Simple and easy ways to keep your computer safe and secure on the Internet
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: Answers to common security questions - Best Practices - Anti-Virus, Anti-Malware, and Privacy Software

    11. Please, let me know, how your computer is doing.
     
    broni,
    #20
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