Resolved Internet Explorer not working

I am helping my ex with her computer. Her IE gives the error message "Internet Explorer stopped working and needs to close." The add-ons are currently disabled. Is there anything else I can do to solve them problem? The system is vista and Internet Explorer is 9.0

 

Have you shut the PC off and then restarted it? Cleaned out Temp Files,and all the other stuff in there?

 

Internet Explorer not working.

Yes, I have cleaned the Internet temp files. Still the problem persists. I ran antimalware bytes and removed 4 malware. Did registry cleaning.

Here is the error report:

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: igdumdx32.dll
Fault Module Version: 8.15.10.2555
Fault Module Timestamp: 4e9734ed
Exception Code: c0000005
Exception Offset: 00009754
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: d00b
Additional Information 2: 3f907449ef9494ccf5a0201083c5b6ff
Additional Information 3: 065f
Additional Information 4: 0e2deebaa93f4a291e70de8b13c9d6ec

 

I think that your next step is to head to the Malware section and post the logs that are asked for there.

 

After different things I did including resetting the IE, I finally restored the computer to a previous stage and IE is working properly now. Thank you for your responses, Evan and Mr. Bill.