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Solved Internet Explorer Has Stopped working

Discussion in 'Malware and Virus Removal Archive' started by snookie28, 2009/09/03.

Page 3 of 4
  1. 2009/09/06
    broni

    broni Moderator Malware Analyst

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    How is your computer doing at this moment?


    Download Dr.Web CureIt to the desktop:
    ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
    • Doubleclick the drweb-cureit.exe file and click Scan to run express scan. Click OK in pop-up window to allow scan.
    • This will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it. This is only a short scan.
    • Once the short scan has finished, select Complete scan.
    • Click the green arrow [​IMG] at the right, and the scan will start.
    • Click Yes to all if it asks if you want to cure/move the file.
    • When the scan has finished, in the menu, click File and choose Save report list
    • Save the report to your desktop. The report will be called DrWeb.csv
    • Close Dr.Web Cureit.
    • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
    • Copy and paste that log in the next reply. You can use Notepad to open the DrWeb.cvs report.

    NOTE. During the scan, pop-up window will open asking for full version purchase. Simply close the window by clicking on X in upper right corner.


    Download HijackThis:
    http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
    by clicking on Download HijackThis Installer
    Install, and run it.
    Post HijackTHis log.
    Do NOT attempt to fix anything!

    NOTE. If you're using Vista, right click on HijackThis, and click Run as Administrator
     
    broni,
    #41
  2. 2009/09/06
    snookie28

    snookie28 Inactive Thread Starter

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    its running a lot better...faster again and not hanging up so much.
     
    snookie28,
    #42


  3. to hide this advert.

  4. 2009/09/06
    broni

    broni Moderator Malware Analyst

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    Very good :)
     
    broni,
    #43
  5. 2009/09/07
    snookie28

    snookie28 Inactive Thread Starter

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    Internet Explorer Not responding

    Hello, I was so into getting ready for work, I did the scan and it found 5 more viruses. I wasn't paying attention to detial and clicked ok to each one instead of yes to all and when it was done it still showed the viruses there and said not a good idea to reboot with them still there so I did reboot so that i could start the scan all over again and hopefully they will appear again so that i can click yes to all!! I am working 8 today and will get back to it when i get home tonight. Did not want you to think I am ignoreing all of the hard work you have been doing.;) Thank you snookie28
     
    snookie28,
    #44
  6. 2009/09/07
    broni

    broni Moderator Malware Analyst

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    No problem :)
     
    broni,
    #45
  7. 2009/09/07
    snookie28

    snookie28 Inactive Thread Starter

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    Internet Explorer stops working

    still running....should it be taking this long? It didn't the first time:confused:
     
    snookie28,
    #46
  8. 2009/09/07
    snookie28

    snookie28 Inactive Thread Starter

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    Internet Explorer stops working

    ok....just stopped. should i select all and press delete? It found 3 more.
     
    snookie28,
    #47
  9. 2009/09/07
    snookie28

    snookie28 Inactive Thread Starter

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    Internet Explorer stops working

    EscapeRosecliffIsland-WT.exe;C:\Program Files (x86)\HP Games\Escape Rosecliff Island;Probably Trojan.Packed.191;;
    zwangi.dll;C:\Program Files (x86)\ZwangiSearch\ZwangiSearch_deleted_;Adware.Seekser.1;;
    Process.exe;F:\SDFix\apps;Tool.Prockill;;

    This is what it found.....i still have the program open and have not removed anything yet before I re-boot....is that what you want me to do?
     
    snookie28,
    #48
  10. 2009/09/07
    broni

    broni Moderator Malware Analyst

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    broni,
    #49
  11. 2009/09/07
    snookie28

    snookie28 Inactive Thread Starter

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    Internet Explorer stops working

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:13:50 PM, on 9/7/2009
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v8.00 (8.00.6001.18813)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\Program Files (x86)\Blinkx\blinkx.exe
    C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
    C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files (x86)\Hp\QuickPlay\QPService.exe
    C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files (x86)\Picasa2\PicasaMediaDetector.exe
    C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe
    C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe
    C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe
    C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files (x86)\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
    C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
    C:\Users\Beverly\Downloads\drweb-cureit(3).exe
    C:\Users\Beverly\AppData\Local\Temp\RarSFX0\h2qz3v.exe
    C:\Users\Beverly\AppData\Local\Temp\RarSFX0\c333dXP.exe
    C:\Program Files (x86)\Internet Explorer\IELowutil.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://pogo.com/?site=pogop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: PCCBHO.CPCCBHO - {22FC6CE8-7D47-479F-B74A-BFBB04ADB9AF} - C:\Program Files (x86)\Winferno\PC Confidential\PCCBHO.dll
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: isoHunt Toolbar - {a6e4a4eb-d169-4e99-8988-250fcbafe767} - C:\Program Files (x86)\isoHunt\tbiso0.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files (x86)\google\googletoolbar1.dll
    O2 - BHO: TorrentReactor.Net Toolbar - {b23920f4-4c2f-412b-9450-1d7028d5454e} - C:\Program Files (x86)\TorrentReactor.Net\tbTor0.dll
    O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN\Toolbar\3.0.1125.0\msneshellx.dll
    O2 - BHO: Ask.com Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: NetAssistantBHO - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files (x86)\My.Freeze.com NetAssistant\NetAssistant.dll
    O2 - BHO: Mininova Toolbar - {f592709f-ff4a-4862-b659-4afabda56312} - C:\Program Files (x86)\Mininova\tbMin0.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
    O3 - Toolbar: Mininova Toolbar - {f592709f-ff4a-4862-b659-4afabda56312} - C:\Program Files (x86)\Mininova\tbMin0.dll
    O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files (x86)\MSN\Toolbar\3.0.1125.0\msneshellx.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files (x86)\google\googletoolbar1.dll
    O3 - Toolbar: Ask.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O3 - Toolbar: TorrentReactor.Net Toolbar - {b23920f4-4c2f-412b-9450-1d7028d5454e} - C:\Program Files (x86)\TorrentReactor.Net\tbTor0.dll
    O3 - Toolbar: isoHunt Toolbar - {a6e4a4eb-d169-4e99-8988-250fcbafe767} - C:\Program Files (x86)\isoHunt\tbiso0.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe "
    O4 - HKLM\..\Run: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe "
    O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe "
    O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam "
    O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5 "
    O4 - HKLM\..\Run: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
    O4 - HKLM\..\Run: [hpWirelessAssistant] "C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe "
    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe "
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [Picasa Media Detector] "C:\Program Files (x86)\Picasa2\PicasaMediaDetector.exe "
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe "
    O4 - HKLM\..\Run: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe "
    O4 - HKLM\..\Run: [nmapp] "C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe "
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
    O4 - HKCU\..\Run: [LightScribe Control Panel] "C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" -hidden
    O4 - HKCU\..\Run: [HPAdvisor] "C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe" autorun=AUTORUN
    O4 - HKCU\..\Run: [ehTray.exe] "C:\Windows\ehome\ehTray.exe "
    O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe "
    O4 - HKCU\..\Run: [blinkxgate] "C:\Program Files (x86)\Blinkx\blinkx.exe" -gate30
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [FileHippo.com] "C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe" /background
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Startup: Memeo AutoBackup Launcher.lnk = ?
    O4 - Global Startup: Bluetooth.lnk = ?
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - C:\Program Files (x86)\Winferno\PC Confidential\PCConfidential.exe
    O9 - Extra 'Tools' menuitem: PC Confidential - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - C:\Program Files (x86)\Winferno\PC Confidential\PCConfidential.exe
    O9 - Extra button: PC Confidential - {925DAB62-F9AC-4221-806A-057BFB1014AA} - C:\Program Files (x86)\Winferno\PC Confidential\PCConfidential.exe
    O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O13 - Gopher Prefix:
    O16 - DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} (ContactExtractor Class) - http://www.facebook.com/controls/contactx.dll
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
    O20 - AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    O23 - Service: Andrea ST Filters Service (AESTFilters) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_5730ce9f\AESTSr64.exe (file missing)
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Unknown owner - C:\Windows\system32\agr64svc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)
    O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
    O23 - Service: GoogleDesktopManager - Google - C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
    O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files (x86)\SMINST\BLService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: Audio Service (STacSV) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_5730ce9f\STacSV64.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeper.exe
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files (x86)\Webroot\WebrootSecurity\WRConsumerService.exe

    --
    End of file - 15788 bytes
     
    snookie28,
    #50
  12. 2009/09/07
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    I think, it may be a right time now for some "preaching ".
    I'm not your censor, but you're using couple of P2P programs, and torrents.
    On number of boards, malware people won't even talk to you, unless all those are removed up front.
    I have a little bit different approach.
    Your computer is your business.
    Just be extremely careful with those.
    Whatever you download, every single file has to be scanned before you do anything else.
    The End.

    ================================================================

    Go to Control Panel>Programs & Features, and uninstall Ask.com Toolbar (if present, or maybe we did it already - this thread is so long, I'm too lazy to go back and check :))

    ===============================================================

    Print this post out, since you won't have an access to it, at some point.

    1. Open HijackThis.

    2. Close all windows, except for HijackThis.

    3. Put checkmarks next to the following HijackThis entries:

    - O2 - BHO: Ask.com Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    - O3 - Toolbar: Ask.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    - O4 - Startup: Memeo AutoBackup Launcher.lnk = ?
    - O4 - Global Startup: Bluetooth.lnk = ?3


    4. You should also checkmark following entries (these are unnecessary startups; no actual programs will be removed):

    -O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    - O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5 "
    - O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
    - O4 - HKCU\..\Run: [FileHippo.com] "C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe" /background
    - O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    - O20 - Winlogon Notify: !SASWinLogon - C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll

    5. Click on Fix checked button.

    6. Restart computer.

    7. Post new HijackThis log.
     
    broni,
    #51
  13. 2009/09/07
    snookie28

    snookie28 Inactive Thread Starter

    Joined:
    2002/06/28
    Messages:
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    Internet Explorer stops working

    Thank you...I really appreciate your help. I don't download movies anymore and took out a few things from that before I sent the first post. I realize its not a good idea to download theses things. Here is the scan after the re-boot:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:23:36 AM, on 9/8/2009
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v8.00 (8.00.6001.18813)
    Boot mode: Normal

    Running processes:
    C:\Program Files\Search Guard PlusU\sgpupdaters.exe
    C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\Program Files (x86)\Blinkx\blinkx.exe
    C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files (x86)\Hp\QuickPlay\QPService.exe
    C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe
    C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe
    C:\Program Files (x86)\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
    C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
    C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://pogo.com/?site=pogop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: PCCBHO.CPCCBHO - {22FC6CE8-7D47-479F-B74A-BFBB04ADB9AF} - C:\Program Files (x86)\Winferno\PC Confidential\PCCBHO.dll
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: isoHunt Toolbar - {a6e4a4eb-d169-4e99-8988-250fcbafe767} - C:\Program Files (x86)\isoHunt\tbiso0.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files (x86)\google\googletoolbar1.dll
    O2 - BHO: TorrentReactor.Net Toolbar - {b23920f4-4c2f-412b-9450-1d7028d5454e} - C:\Program Files (x86)\TorrentReactor.Net\tbTor0.dll
    O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN\Toolbar\3.0.1125.0\msneshellx.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: NetAssistantBHO - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files (x86)\My.Freeze.com NetAssistant\NetAssistant.dll
    O2 - BHO: Mininova Toolbar - {f592709f-ff4a-4862-b659-4afabda56312} - C:\Program Files (x86)\Mininova\tbMin0.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
    O3 - Toolbar: Mininova Toolbar - {f592709f-ff4a-4862-b659-4afabda56312} - C:\Program Files (x86)\Mininova\tbMin0.dll
    O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files (x86)\MSN\Toolbar\3.0.1125.0\msneshellx.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files (x86)\google\googletoolbar1.dll
    O3 - Toolbar: TorrentReactor.Net Toolbar - {b23920f4-4c2f-412b-9450-1d7028d5454e} - C:\Program Files (x86)\TorrentReactor.Net\tbTor0.dll
    O3 - Toolbar: isoHunt Toolbar - {a6e4a4eb-d169-4e99-8988-250fcbafe767} - C:\Program Files (x86)\isoHunt\tbiso0.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe "
    O4 - HKLM\..\Run: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe "
    O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe "
    O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam "
    O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5 "
    O4 - HKLM\..\Run: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
    O4 - HKLM\..\Run: [hpWirelessAssistant] "C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe "
    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe "
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [Picasa Media Detector] "C:\Program Files (x86)\Picasa2\PicasaMediaDetector.exe "
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe "
    O4 - HKLM\..\Run: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe "
    O4 - HKLM\..\Run: [nmapp] "C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe "
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
    O4 - HKCU\..\Run: [LightScribe Control Panel] "C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" -hidden
    O4 - HKCU\..\Run: [HPAdvisor] "C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe" autorun=AUTORUN
    O4 - HKCU\..\Run: [ehTray.exe] "C:\Windows\ehome\ehTray.exe "
    O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe "
    O4 - HKCU\..\Run: [blinkxgate] "C:\Program Files (x86)\Blinkx\blinkx.exe" -gate30
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Global Startup: Bluetooth.lnk = ?
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - C:\Program Files (x86)\Winferno\PC Confidential\PCConfidential.exe
    O9 - Extra 'Tools' menuitem: PC Confidential - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - C:\Program Files (x86)\Winferno\PC Confidential\PCConfidential.exe
    O9 - Extra button: PC Confidential - {925DAB62-F9AC-4221-806A-057BFB1014AA} - C:\Program Files (x86)\Winferno\PC Confidential\PCConfidential.exe
    O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O13 - Gopher Prefix:
    O16 - DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} (ContactExtractor Class) - http://www.facebook.com/controls/contactx.dll
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
    O20 - AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    O23 - Service: Andrea ST Filters Service (AESTFilters) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_5730ce9f\AESTSr64.exe (file missing)
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Unknown owner - C:\Windows\system32\agr64svc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)
    O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
    O23 - Service: GoogleDesktopManager - Google - C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
    O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files (x86)\SMINST\BLService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: Audio Service (STacSV) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_5730ce9f\STacSV64.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeper.exe
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files (x86)\Webroot\WebrootSecurity\WRConsumerService.exe

    --
    End of file - 14887 bytes
     
    snookie28,
    #52
  14. 2009/09/08
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
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    If you don't do downloads anymore, I suggest, you uninstall these 3 toolbars:
    Mininova Toolbar
    TorrentReactor.Net Toolbar
    isoHunt Toolbar
    but it's up to you :)

    Your computer is clean :)

    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.

    2. Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore ".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C: ")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    3. Restart computer.

    4. Turn System Restore on.

    5. Make sure, Windows Updates are current.

    [SIZE= "4"]6. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately![/SIZE]

    7. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    8. Run defrag at your convenience.

    9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    10. Please, let me know, how is your computer doing.
     
    broni,
    #53
  15. 2009/09/08
    snookie28

    snookie28 Inactive Thread Starter

    Joined:
    2002/06/28
    Messages:
    245
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    Internet Explorer stops working

    downloaded all urls. Could not remove one toolbar. Firefox runs great but still have the same problem with Internet exp. so I guess I'll stick to Fire Fox. Thank you so much for all of your help and its a good thing that my computer is clean. I do not do anything personal or banking or anything that I would worry about someone "seeing" on my laptop. I do all of that on the tower.
    Thanks again....except for the problem IE....it's so much better.
    Snookie28
     
    snookie28,
    #54
  16. 2009/09/08
    broni

    broni Moderator Malware Analyst

    Joined:
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    Messages:
    21,701
    Likes Received:
    116
    Very well :)
    Regarding IE8, try one more thing.
    Go Tools>Internet Options>Advanced tab, and click on "Reset" button.
    Restart computer.

    I'll mark this thread as resolved :)
     
    broni,
    #55
  17. 2009/09/09
    snookie28

    snookie28 Inactive Thread Starter

    Joined:
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    Internet Explorer stops working

    I don't have IE8...would that be asking for trouble if I downloaded that? I have passed it up so far in my updates. Would that make my computer crash installing it with windows vista? Snookie
     
    snookie28,
    #56
  18. 2009/09/09
    broni

    broni Moderator Malware Analyst

    Joined:
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    Messages:
    21,701
    Likes Received:
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    What do you mean?

     
    broni,
    #57
  19. 2009/09/09
    snookie28

    snookie28 Inactive Thread Starter

    Joined:
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    Internet explorer not responding

    When I get my up dates.....Internet Explorer 8 Is In there and asks if i want to up grade to that. On time I downloaded the bata one and my computer crashed...Yekes.... "the blue screen of death!!! ":eek: So......I have been hesitent about downloading the new 8 version that is out. What do you think? Good or bad? Snookie
     
    snookie28,
    #58
  20. 2009/09/09
    broni

    broni Moderator Malware Analyst

    Joined:
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    Messages:
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    If you're using IE7 and for some reason HJT reports IE8, the procedure is very same:
    P. S. Number of people are having problems with IE8. If you don't want to, you don't have to install it.
     
    broni,
    #59
  21. 2009/09/09
    snookie28

    snookie28 Inactive Thread Starter

    Joined:
    2002/06/28
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    Internet Explorer stops working

    Thank you for all help and advise. :eek:;) snookie
     
    snookie28,
    #60
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