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Solved Infected again

Discussion in 'Malware and Virus Removal Archive' started by llsshopping, 2010/09/22.

  1. 2010/09/25
    llsshopping

    llsshopping Inactive Thread Starter

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    Sorry.

    All processes killed
    ========== OTL ==========
    Service symlcbrd stopped successfully!
    Service symlcbrd deleted successfully!
    C:\WINDOWS\system32\drivers\symlcbrd.sys moved successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Internet Explorer\Restrictions\ deleted successfully.
    Registry key HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel\ deleted successfully.
    Starting removal of ActiveX control {7530BFB8-7293-4D34-9923-61A11451AFC5}
    C:\WINDOWS\Downloaded Program Files\OnlineScanner.inf moved successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ not found.
    Starting removal of ActiveX control {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
    C:\WINDOWS\Downloaded Program Files\erma.inf moved successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
    Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
    C:\WINDOWS\Downloaded Program Files\gp.inf not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Starting removal of ActiveX control {FFFFFFFF-CACE-BABE-BABE-00AA0055595A}
    Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{FFFFFFFF-CACE-BABE-BABE-00AA0055595A}\DownloadInformation\\INF .
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{FFFFFFFF-CACE-BABE-BABE-00AA0055595A}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FFFFFFFF-CACE-BABE-BABE-00AA0055595A}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{FFFFFFFF-CACE-BABE-BABE-00AA0055595A}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FFFFFFFF-CACE-BABE-BABE-00AA0055595A}\ not found.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Media Player\UserShell\AOL9 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Media Player\UserShell folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Media Player\Resources\ResourceFolder_03 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Media Player\Resources\ResourceFolder_02 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Media Player\Resources\ResourceFolder_01 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Media Player\Resources\ResourceFolder_00 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Media Player\Resources folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Media Player folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\AxMetaStream_Win folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint folder moved successfully.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus\\DisableMonitoring deleted successfully.
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall\\DisableMonitoring deleted successfully.
    ========== FILES ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Admin
    ->Temp folder emptied: 609632 bytes
    ->Temporary Internet Files folder emptied: 945089 bytes
    ->Java cache emptied: 130163 bytes
    ->FireFox cache emptied: 40607756 bytes
    ->Flash cache emptied: 2166 bytes

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Guest
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Lance
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 496339 bytes
    ->Java cache emptied: 444540 bytes
    ->FireFox cache emptied: 108912066 bytes
    ->Flash cache emptied: 25380 bytes

    User: Lisa
    ->Temp folder emptied: 846 bytes
    ->Temporary Internet Files folder emptied: 1826160 bytes
    ->Java cache emptied: 1894925 bytes
    ->FireFox cache emptied: 91761312 bytes
    ->Flash cache emptied: 52976 bytes

    User: LocalService
    ->Temp folder emptied: 65536 bytes
    ->Temporary Internet Files folder emptied: 32835 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 32902 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 137828 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 237.00 mb


    [EMPTYFLASH]

    User: Admin
    ->Flash cache emptied: 0 bytes

    User: Administrator

    User: All Users

    User: Default User

    User: Guest
    ->Flash cache emptied: 0 bytes

    User: Lance
    ->Flash cache emptied: 0 bytes

    User: Lisa
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.14.1 log created on 09242010_195159

    Files\Folders moved on Reboot...
    C:\WINDOWS\temp\HPSLPS015.log moved successfully.

    Registry entries deleted on Reboot...
     
  2. 2010/09/25
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
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    Good :)

    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how is your computer doing.
     

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  4. 2010/09/25
    Admin.

    Admin. Administrator Administrator Staff

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    And don't forget to update Java, you are at Update 18, current is 21.
     
  5. 2010/09/25
    broni

    broni Moderator Malware Analyst

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    .....
     
  6. 2010/09/26
    llsshopping

    llsshopping Inactive Thread Starter

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    I am at update 21 for Java, please see post 19.

    Here is the latest OTL log.

    I am running the last cleanup to remove old files now.

    Thank you for your help.

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Admin
    ->Temp folder emptied: 265049 bytes
    ->Temporary Internet Files folder emptied: 165459 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 67703979 bytes
    ->Flash cache emptied: 770 bytes

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Guest
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Lance
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Lisa
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 293567 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 65.00 mb


    [EMPTYFLASH]

    User: Admin
    ->Flash cache emptied: 0 bytes

    User: Administrator

    User: All Users

    User: Default User

    User: Guest
    ->Flash cache emptied: 0 bytes

    User: Lance
    ->Flash cache emptied: 0 bytes

    User: Lisa
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.14.1 log created on 09262010_070012

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
     
  7. 2010/09/26
    broni

    broni Moderator Malware Analyst

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    How is computer doing?
     
  8. 2010/09/26
    Admin.

    Admin. Administrator Administrator Staff

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    OK, sorry, I didn't study all the posts, I just noted it in your first post it was out of date.
     
  9. 2010/09/27
    llsshopping

    llsshopping Inactive Thread Starter

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    It seems better already. Thank you for all of your help.

    No problem at all. I realize there are thousands of lines in each reply and that you read several.

    Again, thank you all for your help. Your responses are always timely and your help invaluable.
     
  10. 2010/09/27
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
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    116
    You're very welcome :)

    Good luck and stay safe :)
     

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