Inactive [InActive] No Wifi, no sound, unable to reset to factory condition.

Lets try another hive. Disable any realtime protection applications. Highlight and copy the contents of the code box below and paste it into a blank notepad, then save it to your desktop as;

Filename: CFScript.txt
Save As Type: All Files (*.*)

Code:

SCopy::
{D24A3BE8-4CBB-48D0-81AD-ACAFA6A6C48B}\RP4\snapshot\_REGISTRY_MACHINE_SYSTEM|C:\WINDOWS\erdnt\Hiv-backup\system

Close all other windows and programs. Now drag the CFScript.txt onto ComboFix.exe and drop it, using the left mouse button. Combofix should run and may reboot the computer when it's done. A log will open when it's complete. Post the contents of that log.

Please do not click on the ComboFix window while it is running a scan. This can cause it to stall.[/QUOTE]

 

Um...my mother figured out the recovery function. She has reset it to factory condition.

 

That's great news!

I'll mark this topic inactive, since I was unable to resolve it.