Inactive [InActive] I am unable to open regedit or the taskmanager

Thanks for the upload. loop.exe appears valid.

Recommend you remove all old Java (jre) versions via Add/Remove programs. The current version is Java(TM) 6 Update 7 so leave that one.

Does regedit open if you click Start>Run and type regedit.exe then hit Enter?
If you browse to C:\Windows and double click regedit.exe, does it open?

Lets get an online scan now. Do an online scan with Kaspersky Online Scanner

Click Accept, when prompted to download and install the program files and database of malware definitions.

• Click Run at the Security prompt.
• The program will then begin downloading and installing and will also update the database.
• Please be patient as this can take several minutes.
• Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Click View scan report at the bottom.
• Click the Save Report As... button.
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.

**Note**

To optimize scanning time and produce a more sensible report for review:

• Close any open programs.
• Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.

Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.


Post the Kaspersky log here.

 

I think we've almost got this thing licked!!! I can now open regedit from browser or run and I can open the task manager. There are other problems that i have noticed since we started working on this though. I cant download files to the computer unless i am in safe mode (This could be McAfee and I just dont know how to change the setting???? I'll go through them today.) And I am not allowed to make changes in msconfig. It says the same thing it said about regedit. I removed the old java versions and the kaspersky scan only found the file for combofix.

 

Progress ... that's great! Let's clean up a bit then see what we can do to fix any remaining issues. Click Start>Run and type ComboFix /u then hit Enter to uninstall ComboFix and remove the files it has quarantined. This action will also reset the System Restore points, removing any infected files there as well.
Verify the C:\Qoobox and C:\ComboFix folders were removed, as well as the C:\ComboFix.txt file.
You can delete any other logs that were created/saved too.

Download ATF Cleaner by Atribune and save it to your Desktop.

• Double click ATF-Cleaner.exe to run the program.
• Check the boxes to the left of:
  
  
  • Windows Temp
  • Current User Temp
  • All Users Temp
  • Temporary Internet Files
  • Prefetch
  • Java Cache
  • Recycle bin
  
  
• The rest are optional - if you want it to remove everything check "Select All ".
• Finally, click Empty Selected. When you get the "Done Cleaning" message, click OK.

Reboot


Were you able to find anything in McAfee causing conflict with downloads?
What are you trying to change in msconfig, and what happens when you try?

I've been seeing a number of cases where malware has altered permissions on a number of registry keys and files, so lets do a general permissions reset. Download and install SubInACL from Microsoft.

Close out all other programs and open windows.

Highlight and copy the contents of the code box below.

Code:

cd /d  "%ProgramFiles%\Windows Resource Kits\Tools "
subinacl /subkeyreg HKEY_LOCAL_MACHINE /owner=administrators /grant=administrators=f /grant=system=f /grant=RESTRICTED=r
subinacl /subkeyreg HKEY_CURRENT_USER /owner=administrators /grant=administrators=f /grant=system=f /grant=RESTRICTED=r
subinacl /subkeyreg HKEY_CLASSES_ROOT /owner=administrators /grant=administrators=f /grant=system=f /grant=RESTRICTED=r
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
exit
cls

Click Start>Run and type cmd then hit enter to open a command window.
Right click in the command window and select paste.
It will take a while for the commands to process, so please be patient.
The command window should close on it's own when finished.
Reboot for the changes to take effect.


Give me an update when you post back.