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Inactive [InActive]Anti-Virus progs won't update

Discussion in 'Malware and Virus Removal Archive' started by petemj23, 2009/05/10.

  1. 2009/05/10
    petemj23

    petemj23 Inactive Thread Starter

    Joined:
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    Hello everyone,

    I am loosing it here. I somehow got a bunch of viruses the other day and I've been cleaning ever since. Well I thought I got everything but I was still getting google redirects and my antivirus software wouldn't update. So I finally bit the bullet and did a reformat/reinstall. Well it is STILL DOING IT!!!! How is that even possible? Malewarebytes wont update, Super wont update, all AV software sites are blocked in firefox.

    I even unplugged all other drives I had connected and did a complete format of my system drive. I don't know what else to do. Any help would be greatly appreciated. Please help


    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 05/11/2009 at 05:44 AM

    Application Version : 4.26.1002

    Core Rules Database Version : 3868
    Trace Rules Database Version: 1816

    Scan type : Complete Scan
    Total Scan Time : 00:03:01

    Memory items scanned : 331
    Memory threats detected : 0
    Registry items scanned : 3066
    Registry threats detected : 0
    File items scanned : 12323
    File threats detected : 3

    Adware.Tracking Cookie
    C:\Documents and Settings\Administrator\Cookies\administrator@atdmt[1].txt
    C:\Documents and Settings\Administrator\Cookies\administrator@msnportal.112.2o7[1].txt
    C:\Documents and Settings\Administrator\Cookies\administrator@doubleclick[1].txt

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:54:12 AM, on 5/11/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\system32\notepad.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe

    --
    End of file - 2115 bytes
     
  2. 2009/05/10
    Admin.

    Admin. Administrator Administrator Staff

    Joined:
    2001/12/30
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    Hi,

    Read this post as indicated at the top of this forum & follow the instructions.
     

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  4. 2009/05/17
    Juliet

    Juliet Well-Known Member

    Joined:
    2008/09/15
    Messages:
    976
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    Hi and welcome

    Since it has been a few days since your original post please post a new HJT log, ty.
     

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