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Solved iexplore.exe problem

Discussion in 'Malware and Virus Removal Archive' started by bartdude59, 2010/07/02.

  1. 2010/07/04
    bartdude59

    bartdude59 Inactive Thread Starter

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    Done with the scan. Here are the found threats:

    C:\Documents and Settings\Administrator\Desktop\GTA-SA-GarageEdit-v1.zip probably a variant of Win32/Spy.Agent trojan
    C:\WINDOWS\system32\config\systemprofile\Application Data\Sun\Java\Deployment\cache\6.0\35\7f6dbfe3-54ff7e02 Java/TrojanDownloader.Agent.NBE trojan
     
  2. 2010/07/04
    broni

    broni Moderator Malware Analyst

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    Run OTL
    • Under the [color= "#0000FF"]Custom Scans/Fixes[/color] box at the bottom, paste in the following

      Code:
      :OTL
      
      :Services
      
      :Reg
      
      :Files
      C:\Documents and Settings\Administrator\Desktop\GTA-SA-GarageEdit-v1.zip 
      C:\WINDOWS\system32\config\systemprofile\Application Data\Sun\Java\Deployment\cache\6.0\35
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [resethosts]
      [Reboot]
    • Then click the [color= "#FF0000"]Run Fix[/color] button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
     

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  4. 2010/07/04
    bartdude59

    bartdude59 Inactive Thread Starter

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    Here's the log you requested:

    All processes killed
    ========== OTL ==========
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    C:\Documents and Settings\Administrator\Desktop\GTA-SA-GarageEdit-v1.zip moved successfully.
    C:\WINDOWS\system32\config\systemprofile\Application Data\Sun\Java\Deployment\cache\6.0\35 folder moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 83320 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 5400 bytes
    ->FireFox cache emptied: 60138813 bytes
    ->Google Chrome cache emptied: 34322979 bytes
    ->Flash cache emptied: 7862 bytes

    User: All Users

    User: Asdf
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 64245760 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 151.00 mb


    [EMPTYFLASH]

    User: Administrator
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Asdf
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    Total Flash Files Cleaned = 0.00 mb

    C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
    HOSTS file reset successfully

    OTL by OldTimer - Version 3.2.7.0 log created on 07042010_172547

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
     
  5. 2010/07/04
    broni

    broni Moderator Malware Analyst

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    Cool :)

    OTL Clean-Up
    Clean up with OTL:

    * Double-click OTL.exe to start the program.
    * Close all other programs apart from OTL as this step will require a reboot
    * On the OTL main screen, press the CLEANUP button
    * Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    =============================================================

    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

    Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore ".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista and 7:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C: ")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    [SIZE= "4"]5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately![/SIZE]

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run defrag at your convenience.

    8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    9. Please, let me know, how is your computer doing.
     
  6. 2010/07/04
    bartdude59

    bartdude59 Inactive Thread Starter

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    I don't have a System Restore tab in Properties. There only tabs are Advanced, General, Automatic Updates, Computer Names, Remote, and Hardware.
     
  7. 2010/07/04
    broni

    broni Moderator Malware Analyst

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  8. 2010/07/04
    bartdude59

    bartdude59 Inactive Thread Starter

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    I am in the Windows NT folder, but there is no SystemRestore folder/file.

    Edit: I did what it told me to in the Group Policy Editor, but I still do not have a System Restore tab.
     
    Last edited: 2010/07/04
  9. 2010/07/04
    broni

    broni Moderator Malware Analyst

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    Did you try second option, GPEDIT.MSC?
     
  10. 2010/07/04
    bartdude59

    bartdude59 Inactive Thread Starter

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    Yep, still no System Restore tab.
     
  11. 2010/07/04
    broni

    broni Moderator Malware Analyst

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    Skip that step for now.
    Since your computer is malware free, I suggest, you create new topic about system restore problem at Windows forum.
    You'll get more attention. In malware forum, it's just you and me.

    I just need a final word from you to mark this topic as "Resolved ".
     
  12. 2010/07/04
    bartdude59

    bartdude59 Inactive Thread Starter

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    Alright, everything seems to be good. I'll start changing my passwords. Thanks for everything broni. :D
     
  13. 2010/07/04
    broni

    broni Moderator Malware Analyst

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    You're very welcome :)
    Good luck and stay safe :)
     

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