IE problems and windows wont update

I just finished a post in Malware, got help cleaning computer from a virus. I still can't do any Windows updates and am having internet trouble. I had IE 8 but had problems still, so we unistalled it and it is now on IE 7, but is acting the same. I can sign in to email (hotmail and Verizon) but it wont open any mail, page says error in bottom left where it says done usually.Also my Windows Mail program looks like my account into is wiped out, the send/recieve is gray and it hasnt gotten mail since the original problem started. I didnt add the account (POP info, ect.) back in because didnt want to make any changes as requested when we were cleaning Malware. When I log into my bank I can sign in, but it wont go past security questions, meaning a box usually pops up to say public or private computer... that doesnt pop up so I cant get all the way in. I did use another computer amd changed the password and questions for security reasons and it took the change and works fine from any other computer. But on mine I still cant get past that screen. Another problem is on facebook wont go into chat, or write a private message and they both require a pop screen. I don't know if it is a security setting or what. We tested Firefox and it works for email and banks. I would like to keep using IE though. Any ideas what is wrong?


in case it helps, here is the other posts of what happened:


how to get past stop error screen?

http://www.windowsbbs.com/windows-vista/95299-how-get-past-stop-error-screen.html


[Resolved] malware-log from scan- how do I proceed?

http://www.windowsbbs.com/malware-v...solved-malware-log-scan-how-do-i-proceed.html

 

Windows Version: Windows Vista Home Premium Edition
Windows Information: Service Pack 2 (build 6002), 32-bit
Base Board Manufacturer: Gateway
BIOS Manufacturer: Phoenix Technologies LTD
System Manufacturer: Gateway
System Product Name: MT6840
Logical Drives Mask: 0x0000001c

\\.\C: --> \\.\PhysicalDrive0 at offset 0x00000002`9cb8a800 (NTFS)
\\.\D: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)

Size Device Name MBR Status
--------------------------------------------
149 GB \\.\PhysicalDrive0 Windows 2008 MBR code detected

IE 7

HighSpeed Internet access via router to laptop

 

That virus you had probably corrupted some files so I would suggest a repair install of Vista, can't remember if you had a Vista disc. After the first few screens you will get a choice for the type of installation, choose 'Repair'.

 

I do have that CD thanks! I will try that.

 

will I lose files by doing the reinstall?

 

If you do a reinstall you will lose everything, software & files. Back up all your important files just to be on the safe side. What I suggested was a Repair install which will not overwrite any of your files or software.

 

OK just checking. I have a disc named windows vista home premium 32-bit Operating System Disc

but when I put it in do I do it in safe mode? The screen I saw said reinstall- yikes! I am doing something wrong

 

You have to select the prompt to reinstall, later there will be a choice for the type of installation. And I've just learned something, in Vista a repair install is called an upgrade.

Anway, so you are completely clear on the procedure here is a link that gives you all the instructions.

http://www.vistax64.com/tutorials/88236-repair-install-vista.html

And, no you do not do this in safe mode.

 

I followed your suggestion and the tutorial told me to do a registry scan... I downloaded uniblue and keep getting this error, it wont scan, this just keeps popping up:

Line: 3383
Chae: 4
Error: a dynamic link library (DLL) initialization routine failed
Code: 0
URL: http://localhost:10435/

uniblue wont close either, I have to do task manager to get it to close.

any idea how to get past this? or should I ship the scan

 

Sorry, I should have told you to ignore that, it's not part of the tutorial it's an advert, uninstall Uniblue and then follow the instructions to do an upgrade from No1. The only important thing to read first is the notes about SP1 or 2 you need to check the disc matches what is installed on the PC or follow the instruction to make a new disc. To see what SP you have installed right click on MyComputer and click properties.

The repair install is going to replace all the files that you tried to scan.

 

ok I see it is Version 6.0 (Build 6002: Service pack 2)...

 

Does that match the disc? If so you can go ahead with the repair install without further delay. If not you will have to follow the instructions re: the SP.