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Inactive IE 8 crashes, and will not allow Windows update to install

Discussion in 'Malware and Virus Removal Archive' started by Paulie634, 2012/12/18.

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  1. 2012/12/19
    Paulie634

    Paulie634 Inactive Thread Starter

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    Broni:

    As it's getting late out here on the east coast, I may well re-enable Avast. ESET has been running for over 52 minutes, and is only 29% complete.

    Since I'm going to have to leave it running overnight, for safety's sake, do you agree that I should re-enable it?

    Thanks - Paul
     
    Last edited: 2012/12/19
    Paulie634,
    #41
  2. 2012/12/19
    broni

    broni Moderator Malware Analyst

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    No reason. While scanning with Windows firewall on you're safe.
     
    broni,
    #42


  3. to hide this advert.

  4. 2012/12/19
    Paulie634

    Paulie634 Inactive Thread Starter

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    Thanks for the prompt reply. I hope you have a great evening.

    Thanks again for all your help: I've been looking for a job online and many sites require you to use IE to fill out their online applications. My IE8 is just NOT working - errors on pages, pages loading very slowly and/or not working correctly, etc., etc.

    Not to mention that I'm concerned about security warnings and other issues whenever I use IE...

    Again, thanks - Paul
     
    Paulie634,
    #43
  5. 2012/12/19
    broni

    broni Moderator Malware Analyst

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    When done with Eset you need to follow my reply #36 regarding resetting IE.
     
    broni,
    #44
  6. 2012/12/19
    Paulie634

    Paulie634 Inactive Thread Starter

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    Roger that.

    Will do. Tonight - if I can keep my eyes open long enough for ESET to finish... :D
     
    Paulie634,
    #45
  7. 2012/12/19
    Paulie634

    Paulie634 Inactive Thread Starter

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    Btw...

    Arie (the Admin) had helped me a bit earlier today before you were "on duty ", but he never had time to reply to an issue that had come up:

    Please see Post #23 regarding WinPatrol detecting a file association change.

    Lastly, did everything look OK in the "Log from SecurityCheck.exe ", as seen in Post #33?

    It has been a long day: I'm keeping my eyes propped open with toothpicks...

    :eek:
     
    Paulie634,
    #46
  8. 2012/12/19
    broni

    broni Moderator Malware Analyst

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    [​IMG].....
     
    broni,
    #47
  9. 2012/12/20
    Paulie634

    Paulie634 Inactive Thread Starter

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    ESET scan result

    ESET scanned 167632 files, and found no threats.
     
    Paulie634,
    #48
  10. 2012/12/20
    Paulie634

    Paulie634 Inactive Thread Starter

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    Paulie634,
    #49
  11. 2012/12/20
    broni

    broni Moderator Malware Analyst

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    Yes...
     
    broni,
    #50
  12. 2012/12/20
    Paulie634

    Paulie634 Inactive Thread Starter

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    Reset IE, but still getting "done but with errors on page" message

    I reset IE using the Microsoft Fixit tool as instructed - including checking the box for "Delete personal settings" - but am still getting the "Done, but with errors on page" message on a few different websites.

    (Below are the error details - note that it says user agent Mozilla/4.0 despite the webpage in question was opened with IE 8)

    Windows Internet Explorer

    "Errors on this webpage might cause it to work incorrectly "

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)
    Timestamp: Thu, 20 Dec 2012 22:44:01 UTC


    Message: Expected '}'
    Line: 54
    Char: 2
    Code: 0
    URI: http://durhamnc.gov/ich/as/hr/Pages/city_jobs.aspx

    Thanks for any suggestions - Paul
     
    Paulie634,
    #51
  13. 2012/12/20
    Paulie634

    Paulie634 Inactive Thread Starter

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    Here's another webpage error

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)
    Timestamp: Thu, 20 Dec 2012 22:58:56 UTC


    Message: Object doesn't support this property or method
    Line: 159
    Char: 102
    Code: 0
    URI: http://www.indeed.com/s/c175115/jobsearch-all-compiled.js


    Message: Object doesn't support this property or method
    Line: 150
    Char: 1
    Code: 0
    URI: http://www.indeed.com/
     
    Paulie634,
    #52
  14. 2012/12/20
    broni

    broni Moderator Malware Analyst

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    "Done, but with errors on page" is actually not your fault or your computer problem.
    It's a web page issue.
    Read more: http://www.computerhope.com/issues/ch001032.htm

    You can safely prevent IE from displaying those kind of errors.

    Tools - Internet Options - Advanced tab.
    Check "Disable script debugging "
    Uncheck "Display a notification about every script error "
     
    broni,
    #53
  15. 2012/12/20
    broni

    broni Moderator Malware Analyst

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    We posted at the same time...
     
    broni,
    #54
  16. 2012/12/20
    Paulie634

    Paulie634 Inactive Thread Starter

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    Another...

    :confused: This error message actually occurred when I went to www.Monster.com - again, using IE 8.

    (I'm using Firefox when using this forum since it doesn't crash like IE 8)

    ------------------------------------------------------------------------
    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)
    Timestamp: Thu, 20 Dec 2012 23:00:48 UTC


    Message: Invalid character
    Line: 1
    Char: 7
    Code: 0
    URI: http://tags.bluekai.com/site/2748?r...rtnerID=84&partnerUID=$_BK_UUID&sscs_active=1
     
    Paulie634,
    #55
  17. 2012/12/20
    broni

    broni Moderator Malware Analyst

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    Did you read my previous reply?
     
    broni,
    #56
  18. 2012/12/20
    Paulie634

    Paulie634 Inactive Thread Starter

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    Still can't run Windows Update

    Broni:

    I made the recommended changes, and indeed the "Done but with errors on page messages are gone ".

    I closed down IE, and reopened it, and tried again to run Windows Update to no avail.

    As in my first post:

    "I am also unable to run Windows Update: each time I try, the webpage asks me to install Windows Update but when I click the "install" button the webpage disappears, and I get an error message to the effect "This tab has been recovered. A problem with the webpage has caused Internet Explorer to close and reopen the tab."

    Usually after two attempts, I then get the message

    "Internet Explorer has closed this webpage to help protect your computer

    A malfunctioning or malicious add-on has caused Internet Explorer to close this webpage.

    What you can do:

    • Go to your home page
    • Try to return to microsoft.com
    • More information

    Very disconcerting to not be able to run Windows Update. Any thoughts?
     
    Paulie634,
    #57
  19. 2012/12/20
    broni

    broni Moderator Malware Analyst

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    Download Windows Repair (all in one) from this site

    Install the program then run it.

    Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

    [​IMG]



    Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:

    [​IMG]


    Go to Step 4 and under "System Restore" click on Create button:

    [​IMG]


    Go to Start Repairs tab and click Start button.

    [​IMG]


    Please ensure that ONLY items seen in the image below are ticked as indicated (they're all checked by default):

    [​IMG]

    Click on box next to the Restart System when Finished. Then click on Start.
     
    broni,
    #58
  20. 2012/12/20
    Paulie634

    Paulie634 Inactive Thread Starter

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    Chkdsk is running now. (Communicating with you via the nearby laptop)

    I noted that on step 3 it says that I will need my Windows installation disk, which Gateway did not supply me with when I bought this computer.

    What to do?
     
    Paulie634,
    #59
  21. 2012/12/20
    Paulie634

    Paulie634 Inactive Thread Starter

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    When the computer rebooted, I noticed the yellow "updates are ready for your computer - click here to install these updates

    Windows found one update (no info supplied as to what it is)

    Makes no sense - I can't connect to Windows update but Automatic update works on reboot?
     
    Paulie634,
    #60
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