1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

HP LaserJet P1006: cartridge error

Discussion in 'PC Hardware' started by ralfska, 2009/07/04.

  1. 2009/07/04
    ralfska

    ralfska Well-Known Member Thread Starter

    Joined:
    2002/06/14
    Messages:
    210
    Likes Received:
    0
    Hi,

    In the past September I purchased a brand new HP LaserJet P1006. It has printed only 200 pages using the introductory cartridge which was part of the whole.
    Every now and then I see the following error message reported by Windows Vista, XP and (7 RC) (32-bit): "Cartridge Memory Error on Black. Unable to read cartridge data. Any printer repair required as a result of using cartridges with unreadable cartridge data is not covered under warranty. Supply status and features depending on supply status will not be available. "

    The introductory cartridge is a genuine one so I wonder why such a message as above.
    The cable used to connect the printer with my computer has a length of 1.8 m. and is a quality product.

    The printer itself installs fine and the HP Diagnostic Utility didn't inform of any trouble.
    According to the manufactures, with the HP introductory cartridge I should have printed approximately 700 pages.
     
  2. 2009/07/04
    Russ

    Russ Well-Known Member

    Joined:
    2002/01/07
    Messages:
    526
    Likes Received:
    8

  3. to hide this advert.

  4. 2009/07/04
    ralfska

    ralfska Well-Known Member Thread Starter

    Joined:
    2002/06/14
    Messages:
    210
    Likes Received:
    0
    I guess I'll try contacting HP customer support ...
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.