1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

How to remove & reinstall Internet Explorer?

Discussion in 'Windows XP' started by yorky, 2006/07/22.

Page 2 of 2
  1. 2006/07/26
    yorky

    yorky Inactive Thread Starter

    Joined:
    2006/07/19
    Messages:
    11
    Likes Received:
    0
    Internet Explorer{how to remove}

    I have checked Event Viewer,results as follows:
    "Faulting app.iexplore.exe Ver 6.0 2900 2180 " msvcr.7dll " Ver 7.10 3052.4{21 Entries}
    iexplore.exe Ver 6.0 2900.2180 faulting mod "acropdf.dll "Ver 7.0{2Entries}
    and helpctr.exe faulting mod "ntdll.dll "Ver 5.1 2600.2180{1Entry}
     
    yorky,
    #21
  2. 2006/07/26
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    Yorky

    We are having problems here as your file name(s) keep changing - the exact name, with the '.' in the right place is vital.

    msvcr.7dll should certainly be msvcr7.dll, but I suspect it should be msvcr712.dll. Both files exist.

    Please go back to Event Viewer, open up the last of the Internet Explorer errors noting this file - double click on the message to expand it and then on the icon below the up/down arrows to copy it to the clipboard and paste it into your next post here.

    acropdf.dll is part of Acrobat Reader - either uninstall it or repair it as outlined here ....

    Configure Internet Explorer or AOL to display PDF files (Acrobat 7.0, Acrobat 3D, Adobe Reader 7.0 on Windows) - Section 6 Repair Acrobat.

    Please also let us know which version of XP you are running - Home, Pro, Media Centre, Tablet PC .... This is important
     
    PeteC,
    #22


  3. to hide this advert.

  4. 2006/07/26
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    Arie,
    #23
  5. 2006/07/27
    yorky

    yorky Inactive Thread Starter

    Joined:
    2006/07/19
    Messages:
    11
    Likes Received:
    0
    Internet Explorer{how to remove}

    goddez1
    I have uninstalled and reinstalled acrobat reader as you and PeteC suggested.
    This seems to have fixed the original problem re ".IE encountered a problem and has to close ".I can now access and download a PDF file from the site I was having problems with.
    If the damaged file 9F1C11AA......is harmless I think I'll leave it alone.
    Is the Damaged System 32\IUCTL.dll file ok to leave alone also?
    I don't have an XP Cd.I can only refer to Restore points[Packard Bell system]
    Should I create Master CDs as a safety measure? Thank you.
     
    yorky,
    #24
  6. 2006/07/27
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    Does your Packard Bell give you the opportunity to make Restore CD's? If so you would be well advised to do it.
     
    PeteC,
    #25
Page 2 of 2

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...