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Resolved how to delete Alot

Discussion in 'Other PC Software' started by pegmorell, 2012/05/10.

  1. 2012/05/10
    pegmorell

    pegmorell Inactive Thread Starter

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    Do I need another program to delete Alot? Where did it come from?
     
  2. 2012/05/10
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi pegmorell. What Windows Operating System are you using?

    Have you tried going into Control Panel and uninstalling the Alot program?

    I don't know where that program came from. Perhaps it got installed without you realizing it.
     

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  4. 2012/05/10
    pegmorell

    pegmorell Inactive Thread Starter

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    vista and firefox
     
  5. 2012/05/10
    pegmorell

    pegmorell Inactive Thread Starter

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    using control panel, I deleted the listing Alot Toolbar but after rebooting, it's still there.
     
  6. 2012/05/10
    pegmorell

    pegmorell Inactive Thread Starter

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    also, I googled "delete Alot" and found that Trend Micro flagged most of the choices a bad
     
  7. 2012/05/10
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    I did some searching on google and found that the alot toolbar is classified as unwanted software so it looks like your system is infected.

    Please read this and post a new thread in the Malware and Virus Removal Forum.
     
  8. 2012/05/14
    pegmorell

    pegmorell Inactive Thread Starter

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    from the Alot support page

    Greetings Margaret,



    Thank you for your e-mail inquiry. If you have inadvertently installed the free customizable alOt AppBar and/or Homepage, below are instructions for PC-FireFox users:



    To uninstall the alOt Appbar:



    1. On the Firefox browser menu (located at the top of your screen) left-Click on Tools

    2. In the drop down menu, select Add-ons,

    3. In the Add-ons window, select "Extensions"

    4. Select alOt Toolbar and click on it to highlight

    5. Click on the Options button, in the pop-up window uncheck all boxes that have a check mark, click OK

    6. Click on the Remove or Uninstall button for alOt Toolbar

    7. The dialog will then indicate that the alOt Toolbar will be uninstalled when Firefox is restarted, select Restart now

    8. To complete the uninstall, close FireFox again then reopen your Firefox browser



    To change your home page:



    1. Go to the site you want to be your homepage (example go to: http://www.google.com, http://www.yahoo.com, etc.

    2. Then on the Firefox menu, left-click Tools

    3. Select Options

    4. On the General tab, under the Startup section, click Use Current Page.

    5. Click OK



    We hope this addresses your concern. Please contact us if you experience any problem.
     
  9. 2012/06/16
    PeteC

    PeteC SuperGeek Staff

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    Thanks for the heads up on this.
     

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