Homepage Problems

I don't have a copy option no matter what I do! As soon as I highlight the results and as soon as I right click again, the results are de-selected.

 

Are you right clicking within the highlighted area? Doesn't matter. What are the highest and lowest numbers? Did you get any 'request timed out'?

 

I've clicked left, right, in and out - the copy command is not an option. No timed out #'s.

High and low numbers that look like ip addresses? Am I impressing you now

 

Phyllis - run the command but force the output to a text file rather than the screen. Then you can open the text file, copy the contents (it should work fine there) and paste them here. So (and note that you will not see anything to the screen but will know it's finished when you get a command prompt back):

tracert windowsbbs.com > c:\tracert.txt (and there is a space before and after the > symbol)

 

Sorry Phyllis. tried it just now and found I had to do the right click on the window header, next to where it says command prompt. It should look like this


Tracing route to windowsbbs.com [64.246.42.33]
over a maximum of 30 hops:

1 * * * Request timed out.
2 11 ms 11 ms 11 ms 68.87.250.65
3 12 ms 16 ms 11 ms 12.118.239.137
4 13 ms 20 ms 14 ms tbr1-p012301.cgcil.ip.att.net [12.123.6.9]
5 12 ms 11 ms 13 ms ggr2-p300.cgcil.ip.att.net [12.123.6.33]
6 13 ms 13 ms 14 ms att-gw.chi.verio.net [192.205.32.194]
7 13 ms 41 ms 17 ms p16-1-0-0.r01.chcgil06.us.bb.verio.net [129.250.
5.77]
8 36 ms 34 ms 36 ms p16-1-1-0.r21.dllstx09.us.bb.verio.net [129.250.
5.85]
9 49 ms 59 ms 49 ms p16-6-0-0.r02.hstntx01.us.bb.verio.net [129.250.
5.101]
10 45 ms 47 ms 45 ms ge-0.ev1.hstntx01.us.bb.verio.net [129.250.10.66
]
11 48 ms 46 ms 43 ms ivhou-207-218-245-37.ev1.net [207.218.245.37]
12 46 ms 46 ms 44 ms infinisource.com [64.246.42.33]

Trace complete.

The numbers I'm referring to are the hops, the ones with ms beside them. The lower those hops, the faster your surf speed. Anything under 50 is considered good.

 

FINALLY!! right click on the header

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>tracert windowsbbs.com

Tracing route to windowsbbs.com [64.246.42.33]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.2.1
2 * * * Request timed out.
3 11 ms 9 ms 9 ms ge-4-3-ar01.ivyland.pa.pa02.comcast.net [68.87.4
4.201]
4 13 ms 16 ms 16 ms pos-7-3-cr01.plainfield.nj.core.comcast.net [68.
87.19.241]
5 14 ms 13 ms 14 ms 12.118.149.17
6 14 ms 18 ms 15 ms tbr1-p010501.n54ny.ip.att.net [12.123.3.10]
7 14 ms 13 ms 14 ms ggr1-p330.n54ny.ip.att.net [12.122.11.214]
8 24 ms 21 ms 20 ms nycmny2wcx2-pos6-3.wcg.net [64.200.68.41]
9 22 ms 22 ms 23 ms hrndva1wcx2-pos5-0.wcg.net [64.200.210.97]
10 24 ms 23 ms 23 ms hrndva1wcx3-oc48.wcg.net [64.200.95.74]
11 32 ms 33 ms 33 ms drvlga1wcx2-pos4-0.wcg.net [64.200.232.125]
12 32 ms 33 ms 33 ms drvlga1wcx1-oc48.wcg.net [64.200.127.29]
13 50 ms 52 ms 50 ms dllstx1wcx3-pos6-0.wcg.net [64.200.240.21]
14 50 ms 52 ms 49 ms dllstx1wcx2-oc48.wcg.net [64.200.110.73]
15 58 ms 58 ms 56 ms hstntx1wce2-pos4-0.wcg.net [64.200.240.74]
16 55 ms 62 ms 55 ms hstntx1wce2-everyonesinternet-gige.wcg.net [65.7
7.93.54]
17 49 ms 50 ms 49 ms ivhou-207-218-245-37.ev1.net [207.218.245.37]
18 53 ms 54 ms 50 ms infinisource.com [64.246.42.33]

Trace complete.

C:\Documents and Settings\Owner>

 

Those numbers look good, but I've seldom seen it go over 15 entries. Feel like doing a test? Do another HJT scan and fix these, closing all browsers first;

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.2.24:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

See how things act. Should you lose connectivity, open HJT, click the config. button, then backup button and restore those entries.
If everything works OK after fixing them, do another tracert, maybe even to something close to you. Your ISP or something. Sometimes it's best to put the www. in front of the location also. www.comcast.com

 

Thread's so long ive lost it remind us
This pc is a
Platform: Windows XP SP1 (WinNT 5.01.2600)
and the problem is the games wont work now ?

Are the two PC's using the same connection ?
Platform: Windows 2000 SP4 (WinNT 5.00.2195)

Whicherver one does the actual connection to the internet needs the Games re-installed so the (best done with all programs that show in the taskbar closed)
O10 - Unknown file in Winsock LSP: c:\~~~~\system32\ua_lsp.dll
Gets put back,, its a good guy, unless connectivity is again lost.

 

Lonny,

This one is the HP with XP and games are running a bit slower. Boys mentioned lag. I'm thinking maybe the proxy entries causing rerouting unnecessarily. The Athlon is the one the 010 entries were removed on and games seem to be running fine. Only a shared printer problem now, which is being addressed in networking.

 

Ok Sunday morning we could not get the hp on the internet. I ran a HJT and this is what I got. I did install the winsock fix and ran it.

Thus far I have these programs installed for protection:

Adware (which by the way when I ran first thing this am it came up with alot of New.net---WHY??)
spybot
iespy
hijackthis
cwshredder
spywareblaster

What order should I run these and how often?

I have McAfee firewall, virus scan and guardian. This am the firewall was not loaded and running. Why?

The HP is running battlefield 1942 & vietnam with no log or problems--today.

Here's the log before I used winsock from the HP. Thank you.

Logfile of HijackThis v1.97.7
Scan saved at 8:02:34 AM, on 3/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\HP\KBD\KBD.EXE
C:\Program Files\Saitek\Software\Profiler.exe
C:\Program Files\Saitek\Software\SaiSmart.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.2.24:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {85810C93-C14C-11D5-BC4B-0050BA28E4FE} - C:\WINDOWS\System32\popkill.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Xerox WorkCentre 480cx Monitor] RUNDLL32.EXE C:\WINDOWS\System32\X480SHLL.DLL,AutoUpdatePnPValue
O4 - HKLM\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
O4 - HKLM\..\Run: [SaiSmart] C:\Program Files\Saitek\Software\SaiSmart.exe
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\plugin\bin\PCHButton.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe "
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

 

I was getting worried that you fixed the proxy entries like I suggested and couldn't get back online,and feeling bad. Is that what happened? I see they are still in your log. Is the HP still unable to access the internet? Did you see this from the athlon thread about new.net?

These two entries from your log,
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
show the firewall is running. Why do you think it isn't? Missing icon?

Alot of 010 entries in the log that were never there before on this machine. Did you install a game?

 

My icon is missing so I went to my program file, mcafee and clicked on firewall. It said it wasn't running so I clicked on it to run and it said it couldn't. Let me try again now that I am on line. I got a clean bill of health from cwshredder. I'm feeling better!! I might even be able to get some baking done today

Those 010 winsocks. I saw that and used the winsock fix. I had my son uninstall battlefield & vietnam on Friday I think. He reinstalled them. Had some lag problems but, they are now working well for him.

About all those security programs. Which order should I run them and how often. I notice the iespy gets installed, but you does not run it like the other programs? If so, how does it get updated? I'll go to the athlon thread now and read about the new net now.

 

McAfee firewall is not running. It states McAfee firewall error encountered an error wait opeation timed out.

 

Somewhere, I think at the McAfee site, I found where this entry was not needed at startup;

O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU

and told you it was safe to uncheck in msconfig. Apparently the information I found was wrong, and thus your firewall not working. Recheck it in msconfig and reboot. If you removed that entry with HJT, reinstall it from the backup and reboot.

HJT and CWShredder are utilities for finding and fixing only. Not to be run on a regular basis. Keep a fresh copy of CWS, overwriting the one you have. The coolwebsearch people are always trying to stop folks from getting a download of it to remove their junk, and are sometimes successful. Having an updated version can get you out of hot water. I run Spybot before Ad-aware, but I don't think it really matters. Each one finds things the other doesn't. I don't use the other two, so no comment there.

I've got a feeling that the new.net is getting installed along with a game, and the reason for the enries Ad-aware found that were not present before. It should be removed from the add/remove programs only. Let me know what you're able to find out after reading the MSKB.

 

I did a little research on this 'ua_lsp.dll', and it seem to be installed with a gamers chat program named Xfire. I found this quote from this page.

Look at this page and you will see those two games listed, battlefield 1942 & vietnam, as part of the network.

 

Good find Markp62!

 

Lonny can you tell me why you recommend unchecking all. I've been recommending Spybot and Ad-Aware to all my friends, family, and co-workers. I tell them to fix all in "RED ". Should I be changing my story?

 

"fix all in "RED "

Yes I recomend it also and to fix anything it finds, and let it if prompted to restart with windows always let it. Love the program.
Adware's a great progy to.
Just dont use any automation, or at least if your system has any problems with them dont use them, since sometimes updating the programs freezes imagine what happens if that person has check for updates a program start .

I dont care to use automation for almost all our programs, and never let anything update itself not even windows. to many problems on this system to compound them.(just an opinion)
But we have a crawl up 56k connection type.

I hear 1.3 will when opened be set at a random mirror, or hopefully set where users prefer it .

 

Thank you my HEROS!!! The HP seem to be A-okay. Your assistance and patience was invaluable. As much as I hated to, I learned alot.

I'll move on to tweeking the Athlon and get my printer problem straightened out. Hopefully, that won't be as stressful.

 

YEAH Phyllis! Congratulations. Glad you got it all cleaned up.