Resolved Hibernation Issue

Hi all,

Is it normal for a Windows 7 desktop computer to come out of hibernation on it's own? I use hibernation in XP often, but I have never seen that OS wake itself up from forced hibernation.

Here is what powercfg -lastwake command had to say about it...

C:\Users\newert2>powercfg -lastwake
Wake History Count - 1
Wake History [0]
Wake Source Count - 0

Thanks.

 

Looks like you're missing some of it. For example:

Code:

C:\>powercfg /lastwake
Wake History Count - 1
Wake History [0]
  Wake Source Count - 1
  Wake Source [0]
    Type: Device
    Instance Path: USB\ROOT_HUB20\4&36206eee&0
    Friendly Name:
    Description: USB Root Hub
    Manufacturer: (Standard USB Host Controller)

C:\>

 

For some reason that info never appeared the last time, but I have it now...


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\newert2>powercfg /lastwake
Wake History Count - 1
Wake History [0]
Wake Source Count - 1
Wake Source [0]
Type: Device
Instance Path: USB\ROOT_HUB20\4&8a5737c&0
Friendly Name:
Description: USB Root Hub
Manufacturer: (Standard USB Host Controller)

C:\Users\newert2>

 

Try unplugging/disabling the USB mouse and test.

If I bump the desk the mouse moves just enough to wake mine up. (My XP, 7 and 8 Desktop PCs).

 

This is happening at night.

I have never been able to force the mouse to wake my W7 computer out of hibernation, so I doubt it could be happening if I bump the desk?

 

Then unplug all USB devices and test. If nothing wakes it then, re-plug in a couple of USB devices and test ... etc., etc., etc., I.e., process of elimination.

 

I do have three USB sticks plugged besides the keyboard & mouse. I'll try your suggestion on the sticks.

If it is a USB stick causing the issue, what could possibly be on that stick that would wake a PC out of hibernation? I used to have the same three sticks plugged into XP, but nothing ever woke that machine out of hibernation except the push of the power button.

 

I really don't know. According to your post above it had something to do with whatever you have plugged into "USB\ROOT_HUB2 ".

 

What does the Realtek device listed below have in common with waking a PC up?...

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\newert2>powercfg -devicequery wake_armed
Realtek PCIe GBE Family Controller
HID-compliant mouse (001)
HID Keyboard Device

 

To wake mine up I can hit a key on the keyboard or wiggle the mouse.

 

I can too if the PC is in sleep mode (not hibernation).

EDIT: Here is what my device manager looks like after I removed three USB thumb drives...

 

Evan,

I have a powercfg -energy report in html. Is it possible to post that here?...

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>powercfg -energy
Enabling tracing for 60 seconds...
Observing system behavior...
Analyzing trace data...
Analysis complete.

Energy efficiency problems were found.

8 Errors
2 Warnings
15 Informational

See C:\Windows\system32\energy-report.html for more details.

 

I'll see what I can do.

In the man time, I implemented the device manager suggestions and rebooted.

What now?

 

Power Efficiency Diagnostics Report

Computer Name NONERT2
Scan Time 2013-07-14T01:02:15Z
Scan Duration 60 seconds
System Manufacturer Dell Inc.
System Product Name Inspiron 620
BIOS Date 02/22/2013
BIOS Version A10
OS Build 7601
Platform Role PlatformRoleWorkstation
Plugged In true
Process Count 47
Thread Count 761
Report GUID {a0e8d4e7-1ffc-45b8-bf69-be595061e986}


Analysis Results


Errors

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power
management may be prevented if a USB device does not enter the Suspend
state when not in use.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_1C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_8087&PID_0024
Port Path 1

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power
management may be prevented if a USB device does not enter the Suspend
state when not in use.
Device Name USB Input Device
Host Controller ID PCI\VEN_8086&DEV_1C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_0461&PID_4D81
Port Path 1,6

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power
management may be prevented if a USB device does not enter the Suspend
state when not in use.
Device Name USB Mass Storage Device
Host Controller ID PCI\VEN_8086&DEV_1C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_0BDA&PID_0158
Port Path 1,2

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power
management may be prevented if a USB device does not enter the Suspend
state when not in use.
Device Name USB Input Device
Host Controller ID PCI\VEN_8086&DEV_1C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_413C&PID_2107
Port Path 1,5

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power
management may be prevented if a USB device does not enter the Suspend
state when not in use.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_1C2D
Host Controller Location PCI bus 0, device 26, function 0
Device ID USB\VID_8087&PID_0024
Port Path 1

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power
management may be prevented if a USB device does not enter the Suspend
state when not in use.
Device Name American Power Conversion USB UPS
Host Controller ID PCI\VEN_8086&DEV_1C2D
Host Controller Location PCI bus 0, device 26, function 0
Device ID USB\VID_051D&PID_0002
Port Path 1,1

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power
management may be prevented if a USB device does not enter the Suspend
state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_1C2D
Host Controller Location PCI bus 0, device 26, function 0
Device ID USB\VID_8086&PID_1C2D
Port Path

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power
management may be prevented if a USB device does not enter the Suspend
state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_1C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_8086&PID_1C26
Port Path


Warnings

Power Policyisplay timeout is long (Plugged In)
The display is configured to turn off after longer than 10 minutes.
Timeout (seconds) 900

Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters
is not configured to use low-power modes.


Information

Platform Timer Resolutionlatform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should
be used whenever the system is idle. If the timer resolution is
increased, processor power management technologies may not be effective.
The timer resolution may be increased due to multimedia playback or
graphical animations.
Current Timer Resolution (100ns units) 156000

Power Policy:Active Power Plan
The current power plan in use
Plan Name Custom
Plan GUID {49ef8fc0-bb7f-488e-b6a0-f1fc77ec649b}

Power Policyower Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality Balanced

Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings
when playing video.
Quality Mode Optimize for Video Quality

System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No
information was returned.
CPU Utilizationrocessor utilization is low
The average processor utilization during the trace was very low. The
system will consume less power when the average processor utilization is
very low.
Average Utilization (%) 1.04

Battery:Battery Information
Battery ID QB0249264970 APCBack-UPS ES 725 FW:802.n2.D USB FW:n2
Manufacturer APC
Manufacture Date 2002-12-6
Serial Number QB0249264970
Chemistry PbAc
Long Term 0
Design Capacity 100
Last Full Charge 100

Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period
of inactivity. The S3 sleep state is the default sleep state for Windows
platforms. The S3 sleep state consumes only enough power to preserve
memory contents and allow the computer to resume working quickly. Very
few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported true
S2 Sleep Supported false
S3 Sleep Supported true
S4 Sleep Supported true

Platform Power Management Capabilitiesrocessor Power Management
Capabilities
Effective processor power management enables the computer to
automatically balance performance and energy consumption.
Group 0
Index 0
Idle (C) State Count 2
Performance (P) State Count 10
Throttle (T) State Count 8

Platform Power Management Capabilitiesrocessor Power Management
Capabilities
Effective processor power management enables the computer to
automatically balance performance and energy consumption.
Group 0
Index 1
Idle (C) State Count 2
Performance (P) State Count 10
Throttle (T) State Count 8

Platform Power Management Capabilitiesrocessor Power Management
Capabilities
Effective processor power management enables the computer to
automatically balance performance and energy consumption.
Group 0
Index 2
Idle (C) State Count 2
Performance (P) State Count 10
Throttle (T) State Count 8

Platform Power Management Capabilitiesrocessor Power Management
Capabilities
Effective processor power management enables the computer to
automatically balance performance and energy consumption.
Group 0
Index 3
Idle (C) State Count 2
Performance (P) State Count 10
Throttle (T) State Count 8

 

I thought so.

What about the error messages from the report...


Errors

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power
management may be prevented if a USB device does not enter the Suspend
state when not in use.


Could this possibly be a generic built-in card reader? I was having an issue with it showing up in My Computer as a removable drive a while back (without an SD card plugged in), but that problem resolved itself, and it is no longer listed in My Computer unless I plugin an SD card.

I removed three USB drives per Spyware Dr.'s suggestion.

 

PCIDatabase.com > 1C26

 

My computer was in sleep state when I awoke this morning, so that means something brought it out of hibernation again.