1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Active Help Removing Anti Virus Live

Discussion in 'Malware and Virus Removal Archive' started by kenno, 2009/12/10.

  1. 2009/12/15
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    How is your computer doing at this moment?
    Don't forget to include fresh HJT log after this:

    1. Please open Notepad
    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    Code:
    File::
    c:\windows\system32\B26CE715E6.sys
    
    
    Folder::
    
    Driver::
    
    Registry::
    
    RegLockDel::
    
    

    3. Save the above as CFScript.txt

    4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

    [​IMG]


    5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
    • A new HijackThis log.
     
  2. 2009/12/15
    kenno

    kenno Inactive Thread Starter

    Joined:
    2009/12/10
    Messages:
    17
    Likes Received:
    0
    My computer seems to be running fine at the moment, no signs of anything out the ordinary.

    Can you see anything in these logs

    ComboFix 09-11-23.02 - KENNO 16/12/2009 0:18.2.1 - x86
    Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2046.1395 [GMT 0:00]
    Running from: c:\documents and settings\KENNO\Desktop\3c786fgt5.exe
    Command switches used :: c:\documents and settings\KENNO\Desktop\CFScript.txt
    AV: Norton Internet Security *On-access scanning disabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
    FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
    .
    - REDUCED FUNCTIONALITY MODE -

    FILE ::
    "c:\windows\system32\B26CE715E6.sys "
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\windows\system32\B26CE715E6.sys

    .
    ((((((((((((((((((((((((( Files Created from 2009-11-16 to 2009-12-16 )))))))))))))))))))))))))))))))
    .

    2009-12-16 00:13 . 2009-12-16 00:13 0 ----a-w- c:\documents and settings\KENNO\.exe
    2009-12-13 21:58 . 2009-12-13 22:49 -------- d-----w- c:\documents and settings\KENNO\DoctorWeb
    2009-12-13 17:58 . 2009-12-13 21:08 -------- d-----w- C:\Load-CF
    2009-12-13 13:23 . 2009-12-13 13:23 34816 ----a-w- c:\windows\system32\drivers\rootrepeal.sys
    2009-12-13 11:46 . 2009-12-13 11:46 -------- d--h--w- c:\windows\PIF
    2009-12-10 21:06 . 2009-12-10 21:06 -------- d-----w- c:\program files\Panda Security
    2009-12-10 21:02 . 2009-12-10 21:02 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
    2009-12-10 20:22 . 2009-12-13 12:51 -------- d-----w- c:\documents and settings\KENNO\Local Settings\Application Data\umlcus
    2009-11-17 10:46 . 2009-11-17 10:46 -------- d-----w- c:\documents and settings\ANDREA\Local Settings\Application Data\Mozilla

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-12-16 00:17 . 2007-07-04 17:33 -------- d-----w- c:\program files\Common Files\Symantec Shared
    2009-12-13 12:09 . 2009-01-25 12:57 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2009-12-13 12:09 . 2009-07-27 21:38 4844296 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
    2009-12-10 21:21 . 2009-12-10 21:21 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
    2009-12-09 10:30 . 2007-07-04 17:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec
    2009-12-03 16:14 . 2009-01-25 12:57 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2009-12-03 16:13 . 2009-01-25 12:57 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
    2009-11-26 22:42 . 2008-11-25 20:57 -------- d-----w- c:\documents and settings\KENNO\Application Data\FileZilla
    2009-11-22 11:06 . 2008-11-25 20:56 -------- d-----w- c:\program files\FileZilla FTP Client
    2009-11-17 10:46 . 2009-02-23 14:00 36088 ----a-w- c:\documents and settings\ANDREA\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
    2009-11-16 12:02 . 2006-01-20 18:17 1961720 ----a-w- c:\documents and settings\KENNO\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\fpupdateax\fpupdateax.exe
    2009-11-16 09:07 . 2006-02-13 19:16 -------- d-----w- c:\program files\LimeWire
    2009-09-30 13:58 . 2008-01-25 16:47 9576 ----a-w- c:\documents and settings\All Users\Application Data\Symantec\LiveUpdate\LuRegManifests\Static\CCMSLLUM.DLL
    2009-09-25 12:06 . 2006-01-10 21:28 36088 ----a-w- c:\documents and settings\KENNO\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
    2009-04-30 06:53 . 2009-04-30 06:51 25685128 ----a-w- c:\program files\wordview_en-us.exe
    2006-10-31 13:29 . 2006-10-31 13:29 774144 ----a-w- c:\program files\RngInterstitial.dll
    2006-02-14 18:36 . 2006-02-14 18:34 9917960 ----a-w- c:\program files\SpywareDocCompressed.zip
    2002-04-19 19:15 . 2008-12-23 18:08 61 ----a-w- c:\program files\adobe photoshop 7.0 serial.txt
    2007-03-10 15:19 . 2006-01-10 21:28 6580 --sha-w- c:\windows\system32\KGyGaAvL.sys
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "AOL Dialer "= "c:\program files\Common Files\AOL\ACS\AOlDial.exe" [2007-12-07 71008]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "AOLDialer "= "c:\program files\Common Files\AOL\ACS\AOLDial.exe" [2007-12-07 71008]
    "AOL Spyware Protection "= "c:\progra~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" [2004-10-18 79448]
    "HostManager "= "c:\program files\Common Files\AOL\1187023374\ee\AOLSoftware.exe" [2006-11-17 50736]
    "ccApp "= "c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
    "osCheck "= "c:\program files\Norton Internet Security\osCheck.exe" [2008-02-06 718704]
    "TkBellExe "= "c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-04-30 185632]
    "Samsung Common SM "= "c:\windows\Samsung\ComSMMgr\ssmmgr.exe" [2005-07-03 372736]
    "QuickTime Task "= "c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
    "Logitech Utility "= "Logi_MwX.Exe" - c:\windows\LOGI_MWX.EXE [2003-12-17 19968]
    "BluetoothAuthenticationAgent "= "bthprops.cpl" - c:\windows\system32\bthprops.cpl [2004-08-04 110592]

    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "CTFMON.EXE "= "c:\windows\system32\CTFMON.EXE" [2004-08-04 15360]

    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    "RunNarrator "= "Narrator.exe" - c:\windows\system32\narrator.exe [2004-08-04 53760]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2008-12-23 113664]
    AOL 9.0 Tray Icon.lnk - c:\program files\AOL 9.0\aoltray.exe [2007-6-20 156784]
    WG111v2 Smart Wizard Wireless Setting.lnk - c:\program files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe [2007-8-29 745472]

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
    path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
    backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^AOL Broadband Assistant.lnk]
    path=c:\documents and settings\All Users\Start Menu\Programs\Startup\AOL Broadband Assistant.lnk
    backup=c:\windows\pss\AOL Broadband Assistant.lnkCommon Startup

    [HKLM\~\startupfolder\C:^Documents and Settings^KENNO^Start Menu^Programs^Startup^Picture Motion Browser Media Check Tool.lnk]
    path=c:\documents and settings\KENNO\Start Menu\Programs\Startup\Picture Motion Browser Media Check Tool.lnk
    backup=c:\windows\pss\Picture Motion Browser Media Check Tool.lnkStartup

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
    "SDhelper "=2 (0x2)
    "LexBceS "=2 (0x2)

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
    "DisableMonitoring "=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring "=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
    "DisableMonitoring "=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
    "EnableFirewall "= 0 (0x0)

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe "=
    "c:\\Program Files\\AOL 9.0\\waol.exe "=
    "c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe "=
    "c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe "=
    "c:\\Program Files\\Common Files\\AOL\\1187023374\\ee\\aolsoftware.exe "=
    "c:\\Program Files\\IVT Corporation\\BlueSoleil\\BlueSoleil.exe "=

    R2 EAPPkt;Realtek EAPPkt Protocol;c:\windows\system32\drivers\EAPPkt.sys [29/08/2007 16:03 66048]
    R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\CCSVCHST.EXE [25/01/2008 16:47 149352]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [26/02/2009 07:23 101936]
    R3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\drivers\wg111v2.sys [29/08/2007 16:03 167808]
    R3 SjyPkt;SjyPkt;c:\windows\system32\drivers\SjyPkt.sys [29/08/2007 16:03 13532]
    S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [12/01/2008 17:32 23888]

    --- Other Services/Drivers In Memory ---

    *NewlyCreated* - COMHOST
    .
    Contents of the 'Scheduled Tasks' folder

    2009-12-14 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - KENNO.job
    - c:\program files\Norton Internet Security\Norton AntiVirus\Navw32.exe [2008-02-07 05:05]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.google.co.uk/
    uSearchMigratedDefaultURL = hxxp://search.msn.co.uk/previewx.aspx?q={searchTerms}&FORM=CBPW&first=1&noredir=1
    uInternet Connection Wizard,ShellNext = hxxp://us.mcafee.com/root/learnmore/learnmore.asp?close=true&lcode=en-us
    uSearchURL,(Default) = hxxp://search.aol.co.uk/web?isinit=true&query=%s
    IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
    DPF: {17D667BA-5675-4AAB-9221-08B9379384D4} - hxxp://cdnimg.piczo.com/images/uploader/piczo_fast_uploader.cab
    DPF: {DC6FEBC5-0A2D-458A-A01B-5DB15EEC4305} - hxxp://webc.madonbull.co.uk/auth/controls/IlosoftImageUpload.dll
    FF - ProfilePath - c:\documents and settings\KENNO\Application Data\Mozilla\Firefox\Profiles\ps598cct.default\
    FF - prefs.js: browser.search.selectedEngine - Google
    FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/ig?hl=en
    FF - plugin: c:\program files\Real\RealArcade\Plugins\Mozilla\npracplug.dll
    FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll

    ---- FIREFOX POLICIES ----
    c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref( "security.ssl3.rsa_seed_sha ", true);
    .

    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-12-16 00:19
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    Completion time: 2009-12-16 00:22
    ComboFix-quarantined-files.txt 2009-12-16 00:21
    ComboFix2.txt 2009-12-15 20:49

    Pre-Run: 19,644,661,760 bytes free
    Post-Run: 19,619,909,632 bytes free

    - - End Of File - - FD826F9EDC3D10907BDE07B61332FFA1
     

  3. to hide this advert.

  4. 2009/12/15
    kenno

    kenno Inactive Thread Starter

    Joined:
    2009/12/10
    Messages:
    17
    Likes Received:
    0
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 00:23:18, on 16/12/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
    C:\Program Files\Common Files\AOL\1187023374\ee\AOLSoftware.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe
    C:\Program Files\QuickTime\QTTask.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\AOL 9.0\aoltray.exe
    C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtWLan.exe
    C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\explorer.exe
    C:\Documents and Settings\KENNO\Desktop\Virus stuff\scanner.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.aol.co.uk/web?isinit=true&query=%s
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.mcafee.com/root/learnmore/learnmore.asp?close=true&lcode=en-us
    R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe "
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1187023374\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe "
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Samsung Common SM] "C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe" /autorun
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKCU\..\Run: [AOL Dialer] C:\Program Files\Common Files\AOL\ACS\AOlDial.exe
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
    O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/stg_drm.ocx
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {17D667BA-5675-4AAB-9221-08B9379384D4} (Image Uploader Control) - http://cdnimg.piczo.com/images/uploader/piczo_fast_uploader.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    O16 - DPF: {26FCCDF9-A7E1-452A-A73D-7BF7B4D0BA6C} (AOL Pictures Uploader Class) - http://o.aolcdn.com/pictures/ap/Resources/2.0.10.00/cab/aolpPlugins.10.6.0.6.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1137353345015
    O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://us-download.mcafee.com/products/protected/mvt/mvt.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
    O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab57213.cab
    O16 - DPF: {BF6BBE9A-0656-4598-A0CD-32DAC03959B5} (Image Uploader 3.0 Control) - http://www.tescophoto.com/wpp/tesco/app/opcuploader.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/armhelper.ocx
    O16 - DPF: {DC6FEBC5-0A2D-458A-A01B-5DB15EEC4305} (IlosoftImageUploadCtl Class) - http://webc.madonbull.co.uk/auth/controls/IlosoftImageUpload.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

    --
    End of file - 10763 bytes
     
  5. 2009/12/15
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Uninstall Combofix:
    Go Start > Run [Vista users, go Start> "Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall "
    Restart computer.

    ==========================================================

    Please download JavaRa to your desktop and unzip it to its own folder
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Open JavaRa.exe again and select Search For Updates.
    • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    =================================================================

    Print this post out, since you won't have an access to it, at some point.

    1. Open HijackThis.

    2. Close all windows, except for HijackThis.

    3. Put checkmarks next to the following HijackThis entries:

    - R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    - O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    - O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    - O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
    - O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    - O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    - O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)


    4. You should also checkmark following entries (these are unnecessary startups; no actual programs will be removed):

    - O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1187023374\ee\AOLSoftware.exe
    - O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    - O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe


    5. Click on Fix checked button.

    6. Restart computer.

    7. Post new HijackThis log.
     
  6. 2009/12/16
    kenno

    kenno Inactive Thread Starter

    Joined:
    2009/12/10
    Messages:
    17
    Likes Received:
    0
    Could not un-install combo fix, it said it could not find that program.

    After each use of this it would remove itself from the desktop.

    Here is the new hijack this log

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 20:55:11, on 16/12/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
    C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\QuickTime\QTTask.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\AOL 9.0\aoltray.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Common Files\AOL\1187023374\ee\aolsoftware.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\KENNO\Desktop\Virus stuff\scanner.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.aol.co.uk/web?isinit=true&query=%s
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.mcafee.com/root/learnmore/learnmore.asp?close=true&lcode=en-us
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe "
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe "
    O4 - HKLM\..\Run: [Samsung Common SM] "C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe" /autorun
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe "
    O4 - HKCU\..\Run: [AOL Dialer] C:\Program Files\Common Files\AOL\ACS\AOlDial.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/stg_drm.ocx
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {17D667BA-5675-4AAB-9221-08B9379384D4} (Image Uploader Control) - http://cdnimg.piczo.com/images/uploader/piczo_fast_uploader.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    O16 - DPF: {26FCCDF9-A7E1-452A-A73D-7BF7B4D0BA6C} (AOL Pictures Uploader Class) - http://o.aolcdn.com/pictures/ap/Resources/2.0.10.00/cab/aolpPlugins.10.6.0.6.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1137353345015
    O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://us-download.mcafee.com/products/protected/mvt/mvt.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
    O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab57213.cab
    O16 - DPF: {BF6BBE9A-0656-4598-A0CD-32DAC03959B5} (Image Uploader 3.0 Control) - http://www.tescophoto.com/wpp/tesco/app/opcuploader.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/armhelper.ocx
    O16 - DPF: {DC6FEBC5-0A2D-458A-A01B-5DB15EEC4305} (IlosoftImageUploadCtl Class) - http://webc.madonbull.co.uk/auth/controls/IlosoftImageUpload.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

    --
    End of file - 9572 bytes
     
  7. 2009/12/16
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Delete Combofix manually....
    Delete 3c786fgt5, Qoobox folders,and Combofix.txt file from C:
    Delete 3c786fgt5.exe from your desktop.


    Your computer is clean :)

    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.

    2. Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore ".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C: ")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    3. Restart computer.

    4. Turn System Restore on.

    5. Make sure, Windows Updates are current.

    [SIZE= "4"]6. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately![/SIZE]

    7. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    8. Run defrag at your convenience.

    9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    10. Please, let me know, how is your computer doing.
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.