Resolved Getting popup message that says my computer is not backed up

Hi Evan,

I've deleted the programs. Will I be able to reinstall Cyberlink Power to Go? It's my program for burning DVDs.

Here is the Security Check log:

Results of screen317's Security Check version 0.99.79
Windows 7 Service Pack 1 x64 (UAC is disabled!)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
AVG Internet Security 2014
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
SpywareBlaster 5.0
Secunia PSI (2.0.0.3001)
Malwarebytes Anti-Malware version 1.75.0.1300
Adobe Reader XI
Mozilla Firefox (27.0)
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 15% Defragment your hard drive soon! (Do NOT defrag if SSD!)

 

Hi Evan,

I’ve started security services as you suggested and yes, I have removed all those items you asked me to removed from HighjackThis.

The computer is running very well, with only one possible wrinkle, though I’m not sure.
I backed up C Drive with Acronis.

C Drive has 55.00 GB of used space, but when I backed it up with Acronis, the backup seemed to go very well but, when it was finished, the total number of backed up files are
23,740,985 KB. Does that sound right to you?

About defragging, I started to defrag this evening and my Diskeeper 12 tells me not to defrag C Drive if it’s a Solid State hard drive, which it is, What should I do?

I won’t defrag until I hear from you.

Thanks a lot,

bellisimo

 

I guess it can't be, Evan. I'll try another backup with Acronis tomorrow and see what happens.

Should I go ahead and rerun the Security scan again and post the results to you in the morning. It will have to be tomorrow since it almost 2 am here in Toronto

Thanks so much, EVan, for all the time and effort you put into this problem.

See you tomorrow.

bellisimo

 

Is it possible that Acronis compacted his image to that size?

It sounds impossible to shrink an image to 40% of its original size, but I thought I would ask.

 

Hi Evan,

Here is the security check log.

bellisimo

Results of screen317's Security Check version 0.99.79
Windows 7 Service Pack 1 x64 (UAC is disabled!)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG Internet Security 2014
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
SpywareBlaster 5.0
Secunia PSI (2.0.0.3001)
Malwarebytes Anti-Malware version 1.75.0.1300
Adobe Reader XI
Mozilla Firefox (27.0)
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 15% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

 

Hi James,

Thank you. That's a good question. I hadn't thought of that and I have no idea if compressed files is the reason.

bellisimo

 

Hi Evan,

I think I'd prefer to leave part of (UAC) enabled.

How did my security check log look to you?

About the back up problem, I'm going to call Acronis support. The program might be corrupted.

Thanks again,

bellisimo

 

Hi Evan,

I spoke with support at Acronis today and was told that my backed up C Drive files are compressed and that 55 Gigabytes have been compressed down to 23,736,844 KB, so that mystery is finally solved.

My computer is running perfectly, it seems. The only question I still have is whether my new security scan log is okay.

Thank you,

bellisimo

 

Hi Evan,

Thank you so much. I appreciate all the time and effort you have put into resolving these problems.

Yes, it's all working beautifully and I shall mark this thread resolved.

Thanks again,

bellisimo