Resolved firewall error

my bt net protect plus mcafee firewall will not stay on. as soon as i engaged the firewall it turns itself off. i have engaged the windows firewall untill i can resolve this issue
thanks

 

Hi Keith,

This sounds suspicious, best to rule out Malware first.

Please read this and post requested logs in the Malware and virus removal board.

NOTES:

When posting the logs ensure word wrap is switched off (in notepad Uncheck Format->Word Wrap) as this makes them difficult to read.

Be aware that only Malware analysts will advise and they are often busy. Your post will be taken on a first come first served basis but it may take a while before you receive a reply.

Include a link to this thread if you can.