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Solved explorer.exe - CPU 100%

Discussion in 'Malware and Virus Removal Archive' started by melanieh, 2014/03/04.

Page 2 of 2
  1. 2014/03/10
    melanieh

    melanieh Inactive Thread Starter

    Joined:
    2014/03/03
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    Extras.txt:

    OTL Extras logfile created on: 3/10/2014 8:21:53 AM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\spltctrain08\Downloads
    Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
    Internet Explorer (Version = 9.11.9600.16518)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    2.87 Gb Total Physical Memory | 2.05 Gb Available Physical Memory | 71.51% Memory free
    5.75 Gb Paging File | 4.84 Gb Available in Paging File | 84.21% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
    Drive C: | 232.88 Gb Total Space | 172.19 Gb Free Space | 73.94% Space Free | Partition Type: NTFS
    Drive Z: | 40.00 Gb Total Space | 8.17 Gb Free Space | 20.43% Space Free | Partition Type: NTFS

    Computer Name: TRAIN8-PC | User Name: spltctrain08 | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: All users | Quick Scan
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Extra Registry (SafeList) ==========


    ========== File Associations ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
    .cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
    .hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

    [HKEY_USERS\S-1-5-21-1645522239-1647877149-1801674531-1324\SOFTWARE\Classes\<extension>]
    .html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

    ========== Shell Spawning ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
    batfile [open] -- "%1" %*
    cmdfile [open] -- "%1" %*
    comfile [open] -- "%1" %*
    cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1 ",%* (Microsoft Corporation)
    exefile [open] -- "%1" %*
    helpfile [open] -- Reg Error: Key error.
    hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
    htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office15\msohtmed.exe" %1 (Microsoft Corporation)
    inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
    piffile [open] -- "%1" %*
    regfile [merge] -- Reg Error: Key error.
    scrfile [config] -- "%1 "
    scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
    scrfile [open] -- "%1" /S
    txtfile [edit] -- Reg Error: Key error.
    Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
    Directory [AddToPlaylistVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" (VideoLAN)
    Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
    Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Directory [PlayWithVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" (VideoLAN)
    Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [explore] -- Reg Error: Value error.
    Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

    ========== Security Center Settings ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
    "cval" = 1
    "UpdatesDisableNotify" = 0
    "FirewallDisableNotify" = 0
    "AntiVirusDisableNotify" = 0

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
    "VistaSp1" = Reg Error: Unknown registry data type -- File not found
    "AntiVirusOverride" = 0
    "AntiSpywareOverride" = 0
    "FirewallOverride" = 0

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

    ========== System Restore Settings ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
    "DisableSR" = 0

    ========== Firewall Settings ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
    "DisableNotifications" = 0
    "EnableFirewall" = 1
    "DoNotAllowExceptions" = 0
    "DefaultInboundAction" = 1
    "DefaultOutboundAction" = 0

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "DisableNotifications" = 0
    "EnableFirewall" = 1
    "DoNotAllowExceptions" = 0
    "DefaultInboundAction" = 1
    "DefaultOutboundAction" = 0

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
    "DisableNotifications" = 0
    "EnableFirewall" = 1
    "DoNotAllowExceptions" = 0
    "DefaultInboundAction" = 1
    "DefaultOutboundAction" = 0

    ========== Authorized Applications List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


    ========== Vista Active Open Ports Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{02657CD9-4A15-491C-9601-E92A5A9B9E77}" = lport=2869 | protocol=6 | dir=in | app=system |
    "{162D2D75-8B15-49A9-9BC4-0E81F0DB6DDC}" = lport=25555 | protocol=6 | dir=in | name=centurion technologies_in |
    "{1B7B0464-0F31-4F94-98F2-F70CF52CBABD}" = lport=25552 | protocol=6 | dir=out | name=centurion technologies_out |
    "{26DF690E-ED9F-4F72-B692-34CC9A418516}" = lport=15000 | protocol=17 | dir=in | name=kaspersky administration kit |
    "{2A97F44D-B404-4B01-B2A8-6B342B5BF67F}" = lport=15000 | protocol=17 | dir=in | name=kaspersky administration kit |
    "{3DB2D1B8-ADE5-48B5-A5A4-D7DBD05E3EBB}" = lport=25553 | protocol=6 | dir=in | name=centurion technologies_in |
    "{3EB74DEB-C667-4919-9F6E-6E338EA841AE}" = lport=25553 | protocol=6 | dir=in | name=centurion |
    "{51440ADB-0096-4BC9-8E8A-A7A0996563FE}" = lport=15001 | protocol=17 | dir=in | name=kaspersky administration kit |
    "{520D8F3A-E094-406F-8977-C04271689B09}" = lport=25790 | protocol=6 | dir=out | name=centurion technologies_out |
    "{56E5F0A2-8658-4ED2-9BF3-DC680409C49D}" = lport=5800 | protocol=6 | dir=in | name=vnc5800 |
    "{7E87D83A-B70D-4BA0-B89E-DADFC6EAB321}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
    "{84FFD18A-7048-4C67-AC52-D36984D99B32}" = lport=6004 | protocol=17 | dir=in | app=c:\program files\microsoft office\office14\outlook.exe |
    "{87DAB4AA-3713-4C53-8938-22EFFB2DA6CE}" = lport=25790 | protocol=6 | dir=in | name=centurion technologies_in |
    "{99717DB7-04AF-4566-86ED-2109C6BC9A84}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
    "{A42D4B45-4421-4314-BB5A-CE8D34D2DE76}" = lport=25555 | protocol=6 | dir=out | name=centurion technologies_out |
    "{B6DFA24B-7A3F-4279-B558-656F89638554}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
    "{C36BD749-04F1-4D39-8D76-0BC89D2F2ABA}" = lport=15001 | protocol=17 | dir=in | name=kaspersky administration kit |
    "{C449F2A3-2FF9-4E16-8DB5-5F293BEE229E}" = lport=25552 | protocol=6 | dir=in | name=centurion technologies_in |
    "{CDD10044-7717-4CB2-B764-1C5FFD5CB958}" = lport=25553 | protocol=6 | dir=out | name=centurion technologies_out |
    "{DC71AB0A-C7F1-40B4-A554-7C7DCF38DF6E}" = lport=25554 | protocol=6 | dir=in | name=centurion technologies_in |
    "{EB59B660-D27B-41FB-AFA1-EAE9E86B84A2}" = lport=15000 | protocol=17 | dir=in | name=kaspersky administration kit |
    "{ED4929A0-3E5B-4153-B720-612A75BA4310}" = lport=5900 | protocol=6 | dir=in | name=vnc5900 |
    "{F9D8E6E0-9243-4D2C-9548-3097BE99BD0A}" = lport=15001 | protocol=17 | dir=in | name=kaspersky administration kit |
    "{FF0F2992-CC68-488A-93C2-184F8A095206}" = lport=25554 | protocol=6 | dir=out | name=centurion technologies_out |

    ========== Vista Active Application Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{00644D7F-FAFC-4F93-8DCD-DD50D3C20405}" = protocol=6 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
    "{020E1EE0-489B-4524-8922-C0DCDC1B8534}" = dir=in | app=c:\program files\windows live\messenger\msnmsgr.exe |
    "{08C77D9B-9A35-4D10-86A9-867D737CE813}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office14\groove.exe |
    "{09237101-A909-404C-9168-4233113AAA2E}" = dir=in | app=c:\program files\common files\apple\apple application support\webkit2webprocess.exe |
    "{0D01D107-6BE6-448F-A28D-C3BA37C3425C}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
    "{1305B95E-B8DD-4D5B-9B78-0303C0E700F7}" = dir=in | app=c:\program files\centurion technologies\client\ctsrgui.exe |
    "{1C6153F8-8A01-430B-BE54-63C58BB9933A}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office14\onenote.exe |
    "{1C67D83C-1B07-410D-BDFF-3D148C900AEC}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
    "{2C8ABF99-2198-4041-A662-4AD2CF3E391C}" = protocol=6 | dir=in | app=c:\program files\ultravnc\winvnc.exe |
    "{3002609B-F51B-4B4D-85DB-62328E1785F1}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office15\lync.exe |
    "{341C4F77-9B4F-4305-9ADE-C963B48D3F12}" = protocol=17 | dir=in | app=c:\program files\teamviewer\version9\teamviewer_service.exe |
    "{3468DB01-EE29-4A2C-840F-50239F64A17B}" = protocol=17 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
    "{359660FF-17D3-44DB-8E04-37A14D08E29D}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office15\lync.exe |
    "{42801E1D-0497-42BE-8726-0BB074EA52E1}" = protocol=6 | dir=in | app=c:\program files\google\google talk\googletalk.exe |
    "{4A5612C4-7C25-4E65-9D0E-0C724E8BBAEC}" = protocol=17 | dir=in | app=c:\program files\teamviewer\version9\teamviewer.exe |
    "{52177CB3-D7D4-4050-86EA-A31D21441562}" = protocol=6 | dir=in | app=c:\users\spltctrain08\appdata\local\google\google talk plugin\googletalkplugin.exe |
    "{5501D524-7036-42CB-9A24-99D8DF819E41}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office14\groove.exe |
    "{594624C5-456C-4E36-9511-41941A8AD40D}" = dir=in | app=c:\\windows\ctsrsvc.exe |
    "{5BB7AF1E-6042-48FF-82B9-0997E85CD923}" = dir=in | app=c:\program files\windows live\contacts\wlcomm.exe |
    "{6445EAE7-BC60-4224-BA39-4E0D5B001A1A}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office14\onenote.exe |
    "{6BCDB725-2BA5-4B23-848B-44551A8E8D15}" = dir=in | app=c:\program files\itunes\itunes.exe |
    "{72EC5125-538F-4218-A680-D8513846C4A4}" = dir=in | app=c:\program files\centurion technologies\client\ctsrgui.exe |
    "{849E86BB-A1B8-4149-B055-2F9879C10932}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office14\groove.exe |
    "{87B14E1E-487A-4A50-9C2C-F141596001D8}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
    "{8ECEBF86-D868-4B6A-839F-E66EE56E095B}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office15\ucmapi.exe |
    "{9431BFAE-E794-4A87-B6BC-6D5493624470}" = dir=in | app=c:\\windows\ctsrsvc.exe |
    "{B829B515-EBC4-47C5-8AA0-10D3022733FD}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office14\groove.exe |
    "{BA0CF373-8449-43FF-8E80-B6D2A9636E85}" = protocol=6 | dir=in | app=c:\program files\teamviewer\version9\teamviewer_service.exe |
    "{BBB4EEEE-0814-42B1-AC94-AA0CED2F7DB0}" = protocol=17 | dir=in | app=c:\users\spltctrain08\appdata\local\google\google talk plugin\googletalkplugin.exe |
    "{BC9C93D6-1903-4E2B-B8B9-333457F21BEF}" = protocol=6 | dir=in | app=c:\program files\teamviewer\version9\teamviewer.exe |
    "{CDF65F7C-0D16-42DA-AE43-E27631EEEBAF}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office14\onenote.exe |
    "{D3B62D93-FF68-48C0-9D88-57AA42F1BEA1}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office15\ucmapi.exe |
    "{D6BE133C-6A36-4440-9079-FBCFD00A9524}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office14\onenote.exe |
    "{D8BD36D4-08F8-4E36-9583-05A92A900E49}" = dir=in | app=c:\program files\skype\phone\skype.exe |
    "{E4AD2603-793C-4001-BBDC-811B2FF4365F}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
    "{F02C91C9-3010-4A46-9F54-FAE4B566CB85}" = protocol=17 | dir=in | app=c:\program files\ultravnc\winvnc.exe |
    "{F422C828-2110-479A-BD34-D55F14C7E96C}" = dir=in | app=c:\program files\centurion technologies\client\ctsrvnc.exe |
    "{FB1743EA-0D88-4DB7-8B3E-938976414DFF}" = dir=in | app=c:\program files\centurion technologies\client\ctsrcmd.exe |
    "{FC958371-D96C-4966-86D5-2F983B6F1ACE}" = protocol=17 | dir=in | app=c:\program files\google\google talk\googletalk.exe |
    "TCP Query User{BA1E423D-0E9E-4049-8B81-3BC022FA07A9}C:\program files\yahoo!\messenger\yahoomessenger.exe" = protocol=6 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
    "TCP Query User{CFFF7DF7-28A8-4EF7-9537-F3DA136EE232}C:\program files\google\google earth\client\googleearth.exe" = protocol=6 | dir=in | app=c:\program files\google\google earth\client\googleearth.exe |
    "UDP Query User{69926AEB-07D9-4E4D-AF4A-EBE928894DEB}C:\program files\google\google earth\client\googleearth.exe" = protocol=17 | dir=in | app=c:\program files\google\google earth\client\googleearth.exe |
    "UDP Query User{7384C477-FA4B-4AC2-AB3E-A08C10E712A6}C:\program files\yahoo!\messenger\yahoomessenger.exe" = protocol=17 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |

    ========== HKEY_LOCAL_MACHINE Uninstall List ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}" = PDFCreator
    "{0454BB9A-2A7A-4214-BDFF-937F7A711A44}" = Windows Live Communications Platform
    "{0592EF96-69D8-4E4B-9CC9-88F58EA86F01}" = Apple Mobile Device Support
    "{09D72100-CAC9-42BF-AD52-47F784C92DB6}" = LibreOffice 3.5
    "{0CD47142-BA4F-46B0-AA92-2675864928B8}" = Microsoft Security Client
    "{18272881-CFC0-434D-A975-E5BE44206AA0}" = Windows Live UX Platform Language Pack
    "{1845470B-EB14-4ABC-835B-E36C693DC07D}" = Skype™ 6.11
    "{1B729E3D-B16D-3A41-A9AE-6AEC20C6580D}" = Google Chrome
    "{1EA7C505-E6DA-4B85-9432-EBD3C70D510D}" = Windows Live Messenger
    "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    "{20aa4150-b5f4-11de-8a39-0800200c9a66}_is1" = KompoZer 0.8b3
    "{226b64e8-dc75-4eea-a6c8-abcb496320f2}-Google Talk" = Google Talk (remove only)
    "{30DBAD4A-BA6D-4F9D-8AB0-2F6C7B0612A4}" = AVSDK5
    "{30F99474-EBE3-4134-A02B-F6CD38CFE243}" = Photo Gallery
    "{41101F0C-DBD9-321C-A6B1-E0689B495A4E}" = Google Talk Plugin
    "{46F044A5-CE8B-4196-984E-5BD6525E361D}" = Apple Application Support
    "{47F460DA-D1BE-4D85-8DF2-AA1F31D3445F}" = OpenOffice 4.0.1
    "{4CCBD1F4-CEEC-452A-9CB8-46564B501315}" = Windows Live UX Platform
    "{52E225FC-FCB4-41F7-837B-6E37FB05BD7B}" = Adobe AIR
    "{5BABDA39-61CF-41EE-992D-4054B6649A9B}" = Movie Maker
    "{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
    "{6A8DB215-7BCD-4377-B015-2E4541A3E7C6}" = Windows Live PIMT Platform
    "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
    "{72EF03F5-0507-4861-9A44-D99FD4C41417}" = Paint.NET v3.5.11
    "{7326DA0C-C09B-491C-81FF-6DA12B2256BB}" = OverDrive Media Console
    "{73AC7621-F984-46CB-BC73-C0D15FB78FE7}" = OneClickdigital Media Manager
    "{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
    "{79155F2B-9895-49D7-8612-D92580E0DE5B}" = Bonjour
    "{7E265513-8CDA-4631-B696-F40D983F3B07}_is1" = CDBurnerXP
    "{8256F87F-8554-4457-8C3D-3F3324697D9F}" = Windows Live ID Sign-in Assistant
    "{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
    "{85AF94EC-55DE-452A-8FD7-C34E598B3F1F}" = Adobe Premiere Elements 7.0 Templates
    "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
    "{8A642ACD-CE3A-4A23-A8B1-A0F7EB12B214}" = Windows Live SOXE Definitions
    "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
    "{8E14DDC8-EA60-4E18-B3E3-1937104D5BDA}" = MSVCRT110
    "{90140000-0011-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus 2010
    "{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
    "{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
    "{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
    "{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
    "{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
    "{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
    "{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
    "{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
    "{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
    "{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
    "{90140000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2010
    "{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
    "{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
    "{90140000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2010
    "{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
    "{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
    "{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
    "{90150000-0011-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus 2013
    "{90150000-0015-0409-0000-0000000FF1CE}" = Microsoft Access MUI (English) 2013
    "{90150000-0016-0409-0000-0000000FF1CE}" = Microsoft Excel MUI (English) 2013
    "{90150000-0018-0409-0000-0000000FF1CE}" = Microsoft PowerPoint MUI (English) 2013
    "{90150000-0019-0409-0000-0000000FF1CE}" = Microsoft Publisher MUI (English) 2013
    "{90150000-001A-0409-0000-0000000FF1CE}" = Microsoft Outlook MUI (English) 2013
    "{90150000-001B-0409-0000-0000000FF1CE}" = Microsoft Word MUI (English) 2013
    "{90150000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proofing Tools 2013 - English
    "{90150000-001F-040C-0000-0000000FF1CE}" = Outils de vérification linguistique 2013 de Microsoft Office*- Français
    "{90150000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proofing Tools 2013 - Español
    "{90150000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2013
    "{90150000-0044-0409-0000-0000000FF1CE}" = Microsoft InfoPath MUI (English) 2013
    "{90150000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2013
    "{90150000-0090-0409-0000-0000000FF1CE}" = Microsoft DCF MUI (English) 2013
    "{90150000-00A1-0409-0000-0000000FF1CE}" = Microsoft OneNote MUI (English) 2013
    "{90150000-00BA-0409-0000-0000000FF1CE}" = Microsoft Groove MUI (English) 2013
    "{90150000-00E1-0409-0000-0000000FF1CE}" = Microsoft Office OSM MUI (English) 2013
    "{90150000-00E2-0409-0000-0000000FF1CE}" = Microsoft Office OSM UX MUI (English) 2013
    "{90150000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2013
    "{90150000-0117-0409-0000-0000000FF1CE}" = Microsoft Access Setup Metadata MUI (English) 2013
    "{90150000-012B-0409-0000-0000000FF1CE}" = Microsoft Lync MUI (English) 2013
    "{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033" = Microsoft .NET Framework 4.5
    "{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
    "{9782762F-639B-499B-A23D-5EBEAFC160E6}" = Microsoft Tool Web Package:diskpart.exe
    "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    "{9F612429-4A00-3D44-88CF-146DA2EE1F92}" = Microsoft .NET Framework 4.5
    "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
    "{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.05)
    "{AFBBF30D-ADA9-4313-464E-14458B6BE034}" = PhotoshopdotcomInspirationBrowser
    "{B67BAFBA-4C9F-48FA-9496-933E3B255044}" = QuickTime
    "{C034A6F9-6569-491B-B3BF-F5D15221A708}" = Windows Live Essentials
    "{C197BC08-3D82-4651-8886-E68C21578A38}" = iTunes
    "{C424CD5E-EA05-4D3E-B5DA-F9F149E1D3AC}" = Windows Live Installer
    "{C779648B-410E-4BBA-B75B-5815BCEFE71D}" = Safari
    "{C9B6EFD0-4F01-4BBA-8374-39AD99A3ED72}" = Windows Live Photo Common
    "{CB6075D9-F912-40AE-BEA6-E590DA24F16B}" = Adobe Photoshop Elements 7.0
    "{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware
    "{D22002ED-EE2A-4CB1-A63D-430E62A2E8D8}" = Google SketchUp 8
    "{D564B5E2-CCB5-4A5C-B35E-2FC30BBC9336}" = Adobe Premiere Elements 7.0
    "{D888F114-7537-4D48-AF03-5DA9C82D7540}" = Photo Common
    "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
    "{ED6C77F9-4D7E-447C-9EC0-9A212D075535}" = Movie Maker
    "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
    "{F2235E5E-7881-4293-9B6F-04B2609FBFF0}" = Windows Live Messenger
    "{F6234880-85BE-4DCB-8A45-1FF85A1A8552}" = SmartSound Quicktracks for Premiere Elements
    "{FC6C7107-7D72-41A1-A031-3CE751159BAB}" = Photo Gallery
    "{FE7C0B3D-50B9-4951-BE78-A321CBF86552}" = Windows Live SOXE
    "7-Zip" = 7-Zip 9.20
    "Adobe AIR" = Adobe AIR
    "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
    "Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
    "Adobe Photoshop Elements 7" = Adobe Photoshop Elements 7.0
    "Adobe Shockwave Player" = Adobe Shockwave Player 12.0
    "Audacity 1.3 Beta (Unicode)_is1" = Audacity 1.3.14 (Unicode)
    "Audacity_is1" = Audacity 2.0.5
    "Digital Editions" = Adobe Digital Editions
    "ewSystemMonitor" = EnvisionWare® System Monitor™
    "GIMP-2_is1" = GIMP 2.8.10
    "ImgBurn" = ImgBurn
    "InstallShield_{F6234880-85BE-4DCB-8A45-1FF85A1A8552}" = SmartSound Quicktracks for Premiere Elements
    "Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
    "Microsoft Security Client" = Microsoft Security Essentials
    "Mozilla Firefox 26.0 (x86 en-US)" = Mozilla Firefox 26.0 (x86 en-US)
    "MozillaMaintenanceService" = Mozilla Maintenance Service
    "Notepad++" = Notepad++
    "Office14.PROPLUS" = Microsoft Office Professional Plus 2010
    "Office15.PROPLUS" = Microsoft Office Professional Plus 2013
    "PCReservation" = EnvisionWare® PCR Client Module
    "PhotoshopdotcomInspirationBrowser.4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1" = Adobe Photoshop.com Inspiration Browser
    "Picasa 3" = Picasa 3
    "PremElem70" = Adobe Premiere Elements 7.0
    "PremElem70Templates" = Adobe Premiere Elements 7.0 Templates
    "TeamViewer 9" = TeamViewer 9
    "Ultravnc2_is1" = UltraVnc
    "VLC media player" = VLC media player 2.1.2
    "WinLiveSuite" = Windows Live Essentials
    "XnView_is1" = XnView 2.13
    "Yahoo! Messenger" = Yahoo! Messenger

    ========== Last 20 Event Log Errors ==========

    [ Application Events ]
    Error - 3/10/2014 9:21:34 AM | Computer Name = train8-PC.salpublib.org | Source = Application Error | ID = 1000
    Description = Faulting application name: firefox.exe, version: 27.0.1.5156, time
    stamp: 0x52fc0faa Faulting module name: xul.dll, version: 27.0.1.5156, time stamp:
    0x52fc0f79 Exception code: 0xc0000005 Fault offset: 0x001560c7 Faulting process id:
    0xe9c Faulting application start time: 0x01cf3c6391f769f8 Faulting application path:
    C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\Mozilla
    Firefox\xul.dll Report Id: e62ee2a0-a856-11e3-b175-00215a22fdf0


    < End of report >
     
    melanieh,
    #21
  2. 2014/03/10
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    [​IMG] Run OTL
    • Under the [color= "#0000FF"]Custom Scans/Fixes[/color] box at the bottom, paste in the following
    Code:
    :OTL
SRV - File not found [Disabled | Stopped] -- C:\Program Files\Centurion Technologies\Client\ctsrvnc.exe -- (Centurion Technologies V-Control)
DRV - File not found [Kernel | On_Demand | Unknown] -- C:\Windows\system32\TrueSight.sys -- (TrueSight)
DRV - File not found [Kernel | System | Stopped] -- c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{D9AA4C92-F4EE-442E-8EDB-A30CB6CC48F0}\MpKsl2b372065.sys -- (MpKsl2b372065)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Users\SPLTCT~3\AppData\Local\Temp\catchme.sys -- (catchme)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.7.0/jin...ndows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0017-0000-0025-ABCDEFFEDCBA} http://java.sun.com/update/1.7.0/jin...ndows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0017-0000-0045-ABCDEFFEDCBA} http://java.sun.com/update/1.7.0/jin...ndows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.7.0/jin...ndows-i586.cab (Reg Error: Key error.)


:Services

:Reg

:Files
C:\FRST

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
    • Then click the [color= "#FF0000"]Run Fix[/color] button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    Last scans...

    [​IMG] Download Security Check from here or here and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


    [​IMG] Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
      • Other Services
    • Press "Scan ".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    [​IMG] Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    [​IMG] Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Click on "Run ESET Online Scanner" button.
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
     
    broni,
    #22


  3. to hide this advert.

  4. 2014/03/11
    melanieh

    melanieh Inactive Thread Starter

    Joined:
    2014/03/03
    Messages:
    73
    Likes Received:
    0
    OTL file:

    All processes killed
    ========== OTL ==========
    Service Centurion Technologies V-Control stopped successfully!
    Service Centurion Technologies V-Control deleted successfully!
    File C:\Program Files\Centurion Technologies\Client\ctsrvnc.exe not found.
    Error: No service named TrueSight was found to stop!
    Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrueSight deleted successfully.
    File C:\Windows\system32\TrueSight.sys not found.
    Service MpKsl2b372065 stopped successfully!
    Service MpKsl2b372065 deleted successfully!
    File c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{D9AA4C92-F4EE-442E-8EDB-A30CB6CC48F0}\MpKsl2b372065.sys not found.
    Service catchme stopped successfully!
    Service catchme deleted successfully!
    File C:\Users\SPLTCT~3\AppData\Local\Temp\catchme.sys not found.
    Starting removal of ActiveX control {8AD9C840-044E-11D1-B3E9-00805F499D93}
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
    Starting removal of ActiveX control {CAFEEFAC-0017-0000-0025-ABCDEFFEDCBA}
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0017-0000-0025-ABCDEFFEDCBA}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0017-0000-0025-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0017-0000-0025-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0017-0000-0025-ABCDEFFEDCBA}\ not found.
    Starting removal of ActiveX control {CAFEEFAC-0017-0000-0045-ABCDEFFEDCBA}
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0017-0000-0045-ABCDEFFEDCBA}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0017-0000-0045-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0017-0000-0045-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0017-0000-0045-ABCDEFFEDCBA}\ not found.
    Starting removal of ActiveX control {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    C:\FRST\Quarantine\Authentium08-03-2014_15-20-23\AntiVirus5\ampse folder moved successfully.
    C:\FRST\Quarantine\Authentium08-03-2014_15-20-23\AntiVirus5\ampmf folder moved successfully.
    C:\FRST\Quarantine\Authentium08-03-2014_15-20-23\AntiVirus5 folder moved successfully.
    C:\FRST\Quarantine\Authentium08-03-2014_15-20-23 folder moved successfully.
    C:\FRST\Quarantine folder moved successfully.
    C:\FRST\Logs folder moved successfully.
    C:\FRST\Hives\Users\00000002 folder moved successfully.
    C:\FRST\Hives\Users\00000001 folder moved successfully.
    C:\FRST\Hives\Users folder moved successfully.
    C:\FRST\Hives folder moved successfully.
    C:\FRST folder moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 57472 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: jcoyne
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 56502 bytes

    User: mschreiber
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 56845 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: spltctrain08
    ->Temp folder emptied: 41244624 bytes
    ->Temporary Internet Files folder emptied: 216441 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 65984572 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Opera cache emptied: 0 bytes
    ->Flash cache emptied: 768 bytes

    User: spltctrain11
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 6985914 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 26860274 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Opera cache emptied: 71942 bytes
    ->Flash cache emptied: 57496 bytes

    User: spltctrain8
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 4671 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 6923662 bytes
    ->Flash cache emptied: 57234 bytes

    User: testuser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 128 bytes
    ->Flash cache emptied: 57606 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 138226811 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 274.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: jcoyne

    User: mschreiber

    User: Public

    User: spltctrain08
    ->Java cache emptied: 0 bytes

    User: spltctrain11
    ->Java cache emptied: 0 bytes

    User: spltctrain8
    ->Java cache emptied: 0 bytes

    User: testuser

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: jcoyne
    ->Flash cache emptied: 0 bytes

    User: mschreiber
    ->Flash cache emptied: 0 bytes

    User: Public

    User: spltctrain08
    ->Flash cache emptied: 0 bytes

    User: spltctrain11
    ->Flash cache emptied: 0 bytes

    User: spltctrain8
    ->Flash cache emptied: 0 bytes

    User: testuser
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 03112014_093557

    Files\Folders moved on Reboot...
    File\Folder C:\Windows\temp\hsperfdata_TRAIN8-PC$\1336 not found!
    File\Folder C:\Windows\temp\hsperfdata_TRAIN8-PC$\1904 not found!
    C:\Windows\temp\jffi8325778783483642094.tmp moved successfully.
    C:\Windows\temp\jna5398131117276316591.tmp moved successfully.
    C:\Windows\temp\jna8254148695508130194.tmp moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
    melanieh,
    #23
  5. 2014/03/11
    melanieh

    melanieh Inactive Thread Starter

    Joined:
    2014/03/03
    Messages:
    73
    Likes Received:
    0
    Security Check:
    Results of screen317's Security Check version 0.99.80
    Windows 7 Service Pack 1 x86 (UAC is enabled)
    Internet Explorer 11
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Microsoft Security Essentials
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    SUPERAntiSpyware
    Malwarebytes Anti-Malware version 1.75.0.1300
    Adobe Flash Player 11.9.900.170 Flash Player out of Date!
    Adobe Reader XI
    Mozilla Firefox (26.0)
    Google Chrome 33.0.1750.117
    Google Chrome 33.0.1750.146
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 3%
    ````````````````````End of Log``````````````````````
     
    melanieh,
    #24
  6. 2014/03/11
    melanieh

    melanieh Inactive Thread Starter

    Joined:
    2014/03/03
    Messages:
    73
    Likes Received:
    0
    FSS:

    Farbar Service Scanner Version: 25-02-2014
    Ran by spltctrain08 (administrator) on 11-03-2014 at 09:51:13
    Running from "C:\Users\spltctrain08\Downloads "
    Microsoft Windows 7 Professional Service Pack 1 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware "=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcore.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys
    [2014-02-27 04:02] - [2014-02-27 04:02] - 0338944 ____A (Microsoft Corporation) F81BB7E487EDCEAB630A7EE66CF23913

    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\Windows\system32\Drivers\tcpip.sys
    [2014-02-27 04:02] - [2014-02-27 04:02] - 1294272 ____A (Microsoft Corporation) CA59F7C570AF70BC174F477CFE2D9EE3

    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll => MD5 is legit
    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll => MD5 is legit
    C:\Windows\system32\es.dll => MD5 is legit
    C:\Windows\system32\cryptsvc.dll
    [2013-11-19 22:22] - [2013-07-08 23:46] - 0140288 ____A (Microsoft Corporation) 7CA1BECEA5DE2643ADDAD32670E7A4C9

    C:\Program Files\Windows Defender\MpSvc.dll
    [2013-07-22 12:54] - [2013-05-26 23:57] - 0680960 ____A (Microsoft Corporation) 082CF481F659FAE0DE51AD060881EB47

    C:\Windows\system32\ipnathlp.dll => MD5 is legit
    C:\Windows\system32\iphlpsvc.dll => MD5 is legit
    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
     
    melanieh,
    #25
  7. 2014/03/11
    melanieh

    melanieh Inactive Thread Starter

    Joined:
    2014/03/03
    Messages:
    73
    Likes Received:
    0
    Ran the Temp File Cleaner

    Ran ESET Online Scanner
    No Threats Found
     
    melanieh,
    #26
  8. 2014/03/11
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    [​IMG] Update Firefox to the current 27.0.1 version.

    [​IMG] Update Adobe Flash Player: http://get.adobe.com/flashplayer/
    Make sure you UN-check Yes, install McAfee Security Scan Plus

    NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
    NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

    ==============================

    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    11. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

    12. Please, let me know, how your computer is doing.
     
    broni,
    #27
  9. 2014/03/13
    melanieh

    melanieh Inactive Thread Starter

    Joined:
    2014/03/03
    Messages:
    73
    Likes Received:
    0
    Process explorer.exe has not gotten out of control at 100% again.

    Thanks.
     
    melanieh,
    #28
  10. 2014/03/13
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Way to go!! [​IMG]
    Good luck and stay safe :)
     
    broni,
    #29
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