Resolved Eraser software from eraser.heidi.ie crashes

This software released it's last update 6.2.0.2993 in October 2021.

It crashes (MS .NET Framework "Index out of range") on Windows 11 when used if the file is open in some app. It also crashes with the same error message when it 'successfully' completes the current scheduled task.

Does anyone know what's happening with support for this app - you can no longer log anything in their forum. It would be great if the cause of the crash could be fixed.

Does anyone know if there's a way to get round the crash happening? Or maybe the developer might see this post and update it?

See log details below for crash info:
************** Exception Text **************
System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
at Eraser.MainForm.notificationIcon_BalloonTipShown(Object sender, EventArgs e)
at System.Windows.Forms.NotifyIcon.OnBalloonTipShown()
at System.Windows.Forms.NotifyIcon.WndProc(Message& msg)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9139.0 built by: NET481REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
Eraser
Assembly Version: 6.2.0.2992
Win32 Version: 6.2.0.2992
CodeBase: file:///C:/Program%20Files/Eraser/Eraser.exe
----------------------------------------
CommonLibrary
Assembly Version: 0.9.7.4
Win32 Version: 0.9.7.4
CodeBase: file:///C:/Program%20Files/Eraser/CommonLibrary.DLL
----------------------------------------
Eraser.Manager
Assembly Version: 6.2.0.2992
Win32 Version: 6.2.0.2993
CodeBase: file:///C:/Program%20Files/Eraser/Eraser.Manager.DLL
----------------------------------------
Eraser.Util
Assembly Version: 6.2.0.2992
Win32 Version: 6.2.0.2993
CodeBase: file:///C:/Program%20Files/Eraser/Eraser.Util.DLL
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9075.0 built by: NET481REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9139.0 built by: NET481REL1LAST_B
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Eraser.Plugins
Assembly Version: 6.2.0.0
Win32 Version: 6.2.0.2993
CodeBase: file:///C:/Program%20Files/Eraser/Eraser.Plugins.DLL
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9139.0 built by: NET481REL1LAST_B
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
Eraser.DefaultPlugins
Assembly Version: 6.2.0.2992
Win32 Version: 6.2.0.2993
CodeBase: file:///C:/Program%20Files/Eraser/Plugins/Eraser.DefaultPlugins.dll
----------------------------------------
Microsoft.Runtime.Hosting
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Eraser/Microsoft.Runtime.Hosting.DLL
----------------------------------------
Microsoft.CSharp
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.CSharp/v4.0_4.0.0.0__b03f5f7f11d50a3a/Microsoft.CSharp.dll
----------------------------------------
System.Dynamic
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Dynamic/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Dynamic.dll
----------------------------------------
Anonymously Hosted DynamicMethods Assembly
Assembly Version: 0.0.0.0
Win32 Version: 4.8.9139.0 built by: NET481REL1LAST_B
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 10.0.0.0
Win32 Version: 14.8.9032.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System.Management
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
Eraser.resources
Assembly Version: 6.2.0.2992
Win32 Version: 6.2.0.2993
CodeBase: file:///C:/Program%20Files/Eraser/en/Eraser.resources.DLL
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.8.9032.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
BevelLine
Assembly Version: 1.0.7650.27030
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Eraser/BevelLine.DLL
----------------------------------------
Eraser.DefaultPlugins.resources
Assembly Version: 6.2.0.2992
Win32 Version: 6.2.0.2993
CodeBase: file:///C:/Program%20Files/Eraser/Plugins/en/Eraser.DefaultPlugins.resources.dll
----------------------------------------
Eraser.Manager.resources
Assembly Version: 6.2.0.2992
Win32 Version: 6.2.0.2993
CodeBase: file:///C:/Program%20Files/Eraser/en/Eraser.Manager.resources.DLL
----------------------------------------
Eraser.Util.resources
Assembly Version: 6.2.0.2992
Win32 Version: 6.2.0.2993
CodeBase: file:///C:/Program%20Files/Eraser/en/Eraser.Util.resources.DLL
----------------------------------------
Eraser.Util.Native
Assembly Version: 6.2.0.2992
Win32 Version: 6.2.0.2992
CodeBase: file:///C:/Program%20Files/Eraser/Eraser.Util.Native.DLL
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

 

It was a great program but I stopped using it years ago when Piriform introduced their wipe feature into CCleaner called Drive Wiper. It is just as effective but much more flexible. For example, you can select from 4 security levels from "Simple Overwrite" where it makes a single pass all the way up to "Very Complex Overwrite" with a whopping 35 passes! Another nice feature is you can tell it to wipe "Free Space Only". This is handy if you want to, for example, restore a computer back to factory settings with the OS still intact yet ensure no personal data can ever be recovered. And it works with W11 too.

 

Thanks for feedback.

I have CCleaner (free) installed but it's not as quick and easy to use to "wipe" the odd data file you want to completely obliterate (e.g. downloaded bank data).

With Eraser it is/was as simple as right-click on a selected file/s, select "Eraser" and then "erase". Just the selected files get "erased for good". Of course, with Win11, you now need to use Shift-F10 to get to that part of the Win10 right-click menu options.
i.e. there's no need to delete the file then go into CCleaner and tell it wipe free space - ie all your GBs of free space gets overwritten instead of just the Kbs of the one or two files you wanted done.

Or does CCleaner paid have an easier, ("right-click" type) menu accessed method to wipe & delete specified file/s only?

 

Ummm, W11 does not have a "file" wipe feature. You still need to use a 3rd party app or add on app like CCleaner or SDelete from Microsoft.

I don't know about the paid version of CCleaner as I don't use it. But I do not believe it lets you "wipe" individual files.

I have found if you select the single pass option, it is pretty quick. In reality, a single pass is plenty - unless you have a state sponsored spy agency after you, or you are deeply involved in criminal activity the FBI would be interested in.

Remember, as you as any wipe action is completed, that wipe space starts to get overwritten with new data - in effect, resulting in new "passes".

And of course, you don't "wipe" SSDs - only hard drives.

 

My primary / boot drive is SSD but most of my files are on an HDD drive, which is where I've been "eraser"-ing my bank etc files. Std files I don't bother.

Thanks for the info, I think all I can do is close this off now as there is probably no solution for the product.