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Dump Data collection tool and instructions

Discussion in 'General Discussions' started by JoeHobart, 2004/07/30.

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  1. 2004/07/30

    JoeHobart Inactive Alumni Thread Starter

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    Last Update: December 2, 2010

    To collect data from a USER.DMP or a MEMORY.DMP file:

    • Click here to download the current debugging tools: Download Microsoft Windows SDK for Windows 7 and .NET Framework 4 from Official Microsoft Download Center
    • Once you downloaded the installer (winsdk_web.exe), double click to run it.
    • Click OK on the "Windows SDK Setup warning" (Where it says "some components cannot be installed ") - You don't need .NET 4
    • On the "Windows SDK Setup Wizard ", click Next
    • Select I agree and click Next
    • Leave the default Install locations and click Next
    • On the Installation Options screen, de-select everything except "Debugging Tools for Windows ", click Next and click Next again to start installation
    • Download debugwiz.zip from the link at the bottom of this page, extract the EXE from the ZIP file and run the tool (debugwiz.exe). (Note: When running on Windows Vista / Windows 7, right-click the debugwiz.exe, and choose Run as administrator from the menu)
    • Select the Advanced check-box and click the Browse button next to "Location of the debugging tools… "
    • Locate and select cdb.exe (by default in C:\Program Files\Debugging Tools for Windows (x86)\ )
      • If you are running a 64-bit OS, you can find cdb.exe in C:\Program Files\Debugging Tools for Windows (x64)\ )
    • Click the Browse button next to "Dump file to be analyzed" and browse to your dump file
    • Click Generate Log (Note: You should be connected to the Internet while debugging.)
    • Wait for the command window to close and then find your log file here: C:\debuglog.txt
    • Open the file c:\debuglog.txt in notepad
    • Cut and paste the data to your thread, if you are starting a new thread, please include DUMP DATA in your title.

    Your program crash dump is probably located in C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp

    Blue Screens:
    The dump file will be c:\MEMORY.DMP or (for Mini-dumps) in C:\WINDOWS\Minidump\

    If you do not have a dump, ensure that your machine is configured to write out a dump by following the directions from Microsoft

    If you are unable to find a dump file at any of the locations given above search your drive for *.dmp files.

    Download debugwiz.zip (Please note that the EXE file has been digitally signed by WinShareSoft)
  2. 2011/09/06

    Admin. Administrator Administrator Staff

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    Running Driver Verifier

    You may also want to run Driver Verifier. Please read these instructions BEFORE using it as it can cause a BSOD loop that won't let you into Windows:
    More information on Drive Verifier here: Using Driver Verifier to identify issues with Windows drivers for advanced users

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