1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Resolved Downloading silverlight

Discussion in 'Other PC Software' started by rickymorr, 2013/04/04.

  1. 2013/04/04
    rickymorr

    rickymorr Inactive Thread Starter

    Joined:
    2008/10/26
    Messages:
    18
    Likes Received:
    0
    I have a Dell Dimension 2000, with XP Pro
    Silverlight will not install, It's on the Add and Remove list but will also not uninstall, I have tried to install several times without Luck , Need Help Please
    Rickymorr
     
    rickymorr,
    #1
  2. 2013/04/04
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    Arie,
    #2


  3. to hide this advert.

  4. 2013/04/04
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    PeteC,
    #3
  5. 2013/04/04
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    Beat you by a few seconds Pete :D
     
    Arie,
    #4
  6. 2013/04/04
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    You sure did :)
     
    PeteC,
    #5
  7. 2013/04/04
    rickymorr

    rickymorr Inactive Thread Starter

    Joined:
    2008/10/26
    Messages:
    18
    Likes Received:
    0
    I have got as far as notepad on desktop,I Have Right clicked but there is not Run as Administator, Link
     
    rickymorr,
    #6
  8. 2013/04/04
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    I don't think you have followed the instructions, assuming you are doing it manually rather than using the FixIt - it is the CleanSilverlight.cmd that you Run as Administrator ....
     
    PeteC,
    #7
  9. 2013/04/04
    rickymorr

    rickymorr Inactive Thread Starter

    Joined:
    2008/10/26
    Messages:
    18
    Likes Received:
    0
    Sorry I should have said there is not "Run" when I right click the file on the desktop
     
    rickymorr,
    #8
  10. 2013/04/05
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    It seems that MS have scre**d up here - having made some checks on my old XP Pro box there is indeed no 'Run' on right clicking on the .cmd file, but in Windows 7 the option to 'Run as Administrator' is there.

    I am not sure if the command will actually work on XP as the last 2 lines of the file delete the folders Program Files\Microsoft Silverlight and Program Files (x86)\Microsoft Silverlight. Program Files in XP are 32 bit whereas Program Files in Windows 7 are 64 bit. This may be a totally irrelevant observation :)

    The best I can suggest is to double click the .cmd file which appears to run the command and then check in Program Files that the Microsoft Silverlight folder has gone. I have to say that it did not work for me.

    Hopefully Arie will have something to add on this.
     
    PeteC,
    #9
  11. 2013/04/05
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    Just double click the file to run it (note to run it 2x in a row).

    The Run as administrator is only available from Windows Vista onward.
     
    Arie,
    #10
    rickymorr likes this.
  12. 2013/04/05
    rickymorr

    rickymorr Inactive Thread Starter

    Joined:
    2008/10/26
    Messages:
    18
    Likes Received:
    0
    clicked on file twice but Silverlight file was still on add & remove and in Program files, , Tried Microsoft to Fix it, but that kept trying to sell me a Registry cleaner, I'll keep at it, That You very much for Your Help Guy's
     
    rickymorr,
    #11
  13. 2013/04/05
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    I'd suggest you may have malware on your system, as Microsoft wouldn't try to sell you a registry cleaner.

    Read this post, then post the requested log(s) in the Malware and Virus Removal forum.
     
    Arie,
    #12
  14. 2013/05/16
    rickymorr

    rickymorr Inactive Thread Starter

    Joined:
    2008/10/26
    Messages:
    18
    Likes Received:
    0
    Thanks for Your Help Guy's, Found a Removal tool on Microsoft Web Site,
    Many Thanks for Your Help, This Issue is now resolved
    Ricky Morris
     
    rickymorr,
    #13

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...