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Solved .dll issue

Discussion in 'Malware and Virus Removal Archive' started by Purple Haze, 2014/02/19.

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  1. 2014/02/22
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    Necessary to upgrade Java and Adobe reader ??
     
    Purple Haze,
    #21
  2. 2014/02/22
    broni

    broni Moderator Malware Analyst

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    I'll let you know when we're done with Eset.
     
    broni,
    #22


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  4. 2014/02/22
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    running eset now.

    Necessary to upgrade Reader and Java?
     
    Purple Haze,
    #23
  5. 2014/02/22
    broni

    broni Moderator Malware Analyst

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    .....
     
    broni,
    #24
  6. 2014/02/22
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    Purple Haze Well-Known Member Thread Starter

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    eset still running. 49% done after an hour or so
     
    Purple Haze,
    #25
  7. 2014/02/23
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    Purple Haze Well-Known Member Thread Starter

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    OK, here is the eset text file. Did I send all the others:

    C:\Qoobox\Quarantine\C\ProgramData\Microsoft\Windows\DRM\3314.tmp.vir Win64/Olmarik.AY trojan cleaned by deleting - quarantined
    C:\Qoobox\Quarantine\C\ProgramData\Microsoft\Windows\DRM\3324.tmp.vir Win64/Olmarik.AY trojan cleaned by deleting - quarantined
    C:\Users\Hayes\AppData\Local\Google\Chrome\User Data\Default\Users\nmpdpneplpodoiebjpeledklhdjlflpe\background.js Win32/TrojanDownloader.Tracur.V trojan cleaned by deleting - quarantined
    E:\SMOKY\Backup Set 2012-12-30 155331\Backup Files 2012-12-30 155331\Backup files 12.zip LNK/URL.B trojan deleted - quarantined
     
    Purple Haze,
    #26
  8. 2014/02/23
    broni

    broni Moderator Malware Analyst

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    [​IMG] Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    [​IMG] 1. Update your Java version here: http://www.java.com/en/download/manual.jsp
    Alternate download: http://www.filehippo.com/search?q=java

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    =================================

    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

    13. Please, let me know, how your computer is doing.
     
    broni,
    #27
  9. 2014/02/23
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    Only three items of question:

    64 bit Java install failed on 3 attempts, said wizard interrupted before done

    JavaRa did not create any log file, which tells me maybe it didn't work (?)

    Does WOT work in IE? Couldn't get to the mywot web page.

    All else seems to be working OK now.
     
    Purple Haze,
    #28
  10. 2014/02/23
    broni

    broni Moderator Malware Analyst

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    broni,
    #29
  11. 2014/02/23
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    Java is 7-51

    no problem that javara didn't seem to do anything?
     
    Purple Haze,
    #30
  12. 2014/02/23
    broni

    broni Moderator Malware Analyst

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    It looks like it did something since Java 7 Update 11 is not listed there anymore.
    That's all we needed.

    You should be good to go.
     
    broni,
    #31
  13. 2014/02/23
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    Did you see my note about Java 64 bit not installing? the wizard keeps failing to complete the install. Have rebooted and such but still no go.

    I did get WOT on IE. Had to change compatibility settings.
     
    Purple Haze,
    #32
  14. 2014/02/23
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    disregard my note about 64-bit Java. You answered that one already :)
     
    Purple Haze,
    #33
  15. 2014/02/23
    broni

    broni Moderator Malware Analyst

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    Good luck and stay safe :)
     
    broni,
    #34
  16. 2014/02/24
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    Thanks so much for all your help! It's great knowing there are techs like you willing to help folks with their problems!
     
    Purple Haze,
    #35
  17. 2014/02/24
    broni

    broni Moderator Malware Analyst

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    You're very welcome [​IMG]
     
    broni,
    #36
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