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Resolved Display Colors Appear to be Negative

Discussion in 'Windows 10' started by virginia, 2018/07/06.

  1. 2018/07/06
    virginia Lifetime Subscription

    virginia Well-Known Member Thread Starter

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    Helping a friend with Windows 10 Home, update 1803 installed. She is losing her eyesight and a relative tried to help her by making some changes to the display which resulted in pastel looking colors that appear to be in grayscale and/or inverted. The hoped for result was to provide more contrast for viewing email. Can't contact the relative to find out what was done.

    So far I have tried the following:

    Display Settings - Couldn't find anything that seemed to address the issue.

    Personalize - The only thing I found that might relate was "Colors" which asked me to pick a color background but all the options were washed out and I could see no colors.

    Ease of Access - One option is "Make the computer easier to see". I couldn't find anything there that seemed to make any difference.

    In searching the internet, one recommendation I saw was to uninstall the display adapter and then reinstall it. Since this problem was caused by a specific change to a setting or settings, I was reluctant to do the uninstall and restart.

    Any suggestions?
     
  2. 2018/07/06
    Evan Omo

    Evan Omo Computer Support Technician Staff

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  4. 2018/07/06
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi Robert, When you were in Settings > Ease of Access > High Contrast > and switch on the High contrast radio button?
     
  5. 2018/07/07
    virginia Lifetime Subscription

    virginia Well-Known Member Thread Starter

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    Got the color back to close to normal. Tinkered around in the Ease of Access contrast settings and that seemed to do the trick. Thanks for the suggestions.
     
  6. 2018/07/09
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Thanks for the update. :)
     

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