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Resolved Connect with access but no internet

Discussion in 'Networking (Hardware & Software)' started by flyboy1565, 2012/06/23.

  1. 2012/07/03
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    That looks good.

    Please download MiniToolBox, save it to your desktop and run it.

    Checkmark following boxes:
    • Report IE Proxy Settings
    • Report FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Devices (do NOT change any settings)
    • List Users, Partitions and Memory size
    Click Go and post the result.
     
  2. 2012/07/05
    flyboy1565

    flyboy1565 Inactive Thread Starter

    Joined:
    2009/12/09
    Messages:
    184
    Likes Received:
    2
    MiniToolBox by Farbar Version: 25-06-2012
    Ran by Famdaliy (administrator) on 04-07-2012 at 23:46:44
    Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
    Boot Mode: Normal
    ***************************************************************************

    ========================= IE Proxy Settings: ==============================

    Proxy is not enabled.
    No Proxy Server is set.
    ========================= Hosts content: =================================

    ::1 localhost

    127.0.0.1 localhost

    ========================= IP Configuration: ================================

    NVIDIA nForce Networking Controller = Local Area Connection (Connected)
    Atheros AR5009 802.11a/g/n WiFi Adapter = Wireless Network Connection (Media disconnected)


    # ----------------------------------
    # IPv4 Configuration
    # ----------------------------------
    pushd interface ipv4

    reset
    set global icmpredirects=enabled


    popd
    # End of IPv4 configuration



    Windows IP Configuration

    Host Name . . . . . . . . . . . . : FAMDALIY-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : gateway.2wire.net

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : gateway.2wire.net
    Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Networking Controller
    Physical Address. . . . . . . . . : 00-1F-16-49-C0-F0
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::447a:1ed2:e87f:71ab%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.72(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Wednesday, July 04, 2012 11:43:31 PM
    Lease Expires . . . . . . . . . . : Thursday, July 05, 2012 11:43:30 PM
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 301997846
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-B4-86-C3-00-23-4D-D7-57-2E
    DNS Servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : gateway.2wire.net
    Description . . . . . . . . . . . : Atheros AR5009 802.11a/g/n WiFi Adapter
    Physical Address. . . . . . . . . : 00-23-4D-D7-57-2E
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : gateway.2wire.net
    Description . . . . . . . . . . . : isatap.gateway.2wire.net
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1808:f20:3f57:feb7(Preferred)
    Link-local IPv6 Address . . . . . : fe80::1808:f20:3f57:feb7%12(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Server: home
    Address: 192.168.1.254

    Name: google.com
    Addresses: 2001:4860:4001:802::1001
    74.125.224.37
    74.125.224.38
    74.125.224.39
    74.125.224.40
    74.125.224.41
    74.125.224.46
    74.125.224.32
    74.125.224.33
    74.125.224.34
    74.125.224.35
    74.125.224.36



    Pinging google.com [74.125.224.67] with 32 bytes of data:

    Reply from 74.125.224.67: bytes=32 time=69ms TTL=52

    Reply from 74.125.224.67: bytes=32 time=46ms TTL=52



    Ping statistics for 74.125.224.67:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

    Minimum = 46ms, Maximum = 69ms, Average = 57ms

    Server: home
    Address: 192.168.1.254

    Name: yahoo.com
    Addresses: 209.191.122.70
    72.30.38.140
    98.139.183.24



    Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

    Reply from 209.191.122.70: bytes=32 time=99ms TTL=48

    Reply from 209.191.122.70: bytes=32 time=101ms TTL=48



    Ping statistics for 209.191.122.70:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

    Minimum = 99ms, Maximum = 101ms, Average = 100ms

    Server: home
    Address: 192.168.1.254

    Name: bleepingcomputer.com
    Address: 208.43.87.2



    Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

    Reply from 208.43.87.2: Destination host unreachable.

    Reply from 208.43.87.2: Destination host unreachable.



    Ping statistics for 208.43.87.2:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



    Pinging 127.0.0.1 with 32 bytes of data:

    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



    Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    ===========================================================================
    Interface List
    11 ...00 1f 16 49 c0 f0 ...... NVIDIA nForce 10/100/1000 Mbps Networking Controller
    10 ...00 23 4d d7 57 2e ...... Atheros AR5009 802.11a/g/n WiFi Adapter
    1 ........................... Software Loopback Interface 1
    13 ...00 00 00 00 00 00 00 e0 isatap.gateway.2wire.net
    12 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.72 20
    127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
    127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
    127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    192.168.1.0 255.255.255.0 On-link 192.168.1.72 276
    192.168.1.72 255.255.255.255 On-link 192.168.1.72 276
    192.168.1.255 255.255.255.255 On-link 192.168.1.72 276
    224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 On-link 192.168.1.72 276
    255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    255.255.255.255 255.255.255.255 On-link 192.168.1.72 276
    ===========================================================================
    Persistent Routes:
    None

    IPv6 Route Table
    ===========================================================================
    Active Routes:
    If Metric Network Destination Gateway
    12 18 ::/0 On-link
    1 306 ::1/128 On-link
    12 18 2001::/32 On-link
    12 266 2001:0:4137:9e76:1808:f20:3f57:feb7/128
    On-link
    11 276 fe80::/64 On-link
    12 266 fe80::/64 On-link
    12 266 fe80::1808:f20:3f57:feb7/128
    On-link
    11 276 fe80::447a:1ed2:e87f:71ab/128
    On-link
    1 306 ff00::/8 On-link
    12 266 ff00::/8 On-link
    11 276 ff00::/8 On-link
    ===========================================================================
    Persistent Routes:
    None
    ========================= Winsock entries =====================================

    Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
    Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
    Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
    Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
    Catalog5 05 C:\Windows\system32\wshbth.dll [34304] (Microsoft Corporation)
    Catalog5 06 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog5 07 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
    Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
    Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (07/04/2012 11:44:10 PM) (Source: CVHSVC) (User: )
    Description: Information only.
    Scenario SCN_ does not exist in FFB.XML

    Error: (07/04/2012 11:44:10 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (07/01/2012 07:46:53 PM) (Source: CVHSVC) (User: )
    Description: Information only.
    Error: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.
    ErrorCode: 14007(0x36b7).

    Error: (07/01/2012 07:35:00 PM) (Source: Application Virtualization Client) (User: )
    Description: {tid=C98:usr=Famdaliy}
    A temporary settings file was found. This file ( C:\Users\Famdaliy\AppData\Local\Q$_140061.ENU_SoftGridUserSettings_settings.cp.temp ) may be corrupt and will be deleted

    Error: (07/01/2012 07:34:57 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (06/29/2012 10:21:59 PM) (Source: Application Virtualization Client) (User: )
    Description: {tid=B78:usr=Famdaliy}
    A temporary settings file was found. This file ( C:\Users\Famdaliy\AppData\Local\Q$_140061.ENU_SoftGridUserSettings_settings.cp.temp ) may be corrupt and will be deleted

    Error: (06/29/2012 10:21:54 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (06/25/2012 08:27:30 AM) (Source: CVHSVC) (User: )
    Description: Information only.
    Error: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.
    ErrorCode: 14007(0x36b7).

    Error: (06/24/2012 08:17:16 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (06/22/2012 10:35:16 PM) (Source: CVHSVC) (User: )
    Description: Information only.
    Error: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.
    ErrorCode: 14007(0x36b7).


    System errors:
    =============
    Error: (07/04/2012 11:44:10 PM) (Source: Service Control Manager) (User: )
    Description: Parallel port driver%%1058

    Error: (07/02/2012 11:08:14 PM) (Source: disk) (User: )
    Description: The device, \Device\Harddisk0\DR0, has a bad block.

    Error: (07/02/2012 11:08:11 PM) (Source: disk) (User: )
    Description: The device, \Device\Harddisk0\DR0, has a bad block.

    Error: (07/01/2012 07:34:58 PM) (Source: Service Control Manager) (User: )
    Description: Parallel port driver%%1058

    Error: (06/29/2012 10:21:54 PM) (Source: Service Control Manager) (User: )
    Description: Parallel port driver%%1058

    Error: (06/29/2012 10:21:11 PM) (Source: EventLog) (User: )
    Description: The previous system shutdown at 7:45:33 PM on 6/27/2012 was unexpected.

    Error: (06/24/2012 08:17:17 PM) (Source: Service Control Manager) (User: )
    Description: Parallel port driver%%1058

    Error: (06/24/2012 08:16:33 PM) (Source: EventLog) (User: )
    Description: The previous system shutdown at 8:14:15 PM on 6/24/2012 was unexpected.

    Error: (06/23/2012 00:47:06 AM) (Source: disk) (User: )
    Description: The device, \Device\Harddisk0\DR0, has a bad block.

    Error: (06/23/2012 00:47:03 AM) (Source: disk) (User: )
    Description: The device, \Device\Harddisk0\DR0, has a bad block.


    Microsoft Office Sessions:
    =========================

    =========================== Installed Programs ============================

    Update for Microsoft Office 2007 (KB2508958)
    2Wire Wireless Client
    Activation Assistant for the 2007 Microsoft Office suites
    Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
    Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
    Adobe Reader 8.1.2 (Version: 8.1.2)
    Adobe Shockwave Player (Version: 10.2.0.023)
    Adobe Shockwave Player 11.6 (Version: 11.6.0.626)
    AIM 6
    AT&T Yahoo! High Speed Internet Home Networking Installer
    Atheros Driver Installation Program (Version: 5.2)
    Carbonite Online Backup Setup (Version: 3.7.3)
    Cards_Calendar_OrderGift_DoMorePlugout (Version: 1.00.0000)
    Cisco EAP-FAST Module (Version: 2.1.6)
    Cisco LEAP Module (Version: 1.0.12)
    Cisco PEAP Module (Version: 1.0.13)
    Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
    Conexant HD Audio (Version: 4.58.0.0)
    CyberLink DVD Suite (Version: 5.5.1519)
    CyberLink YouCam (Version: 2.0.1616)
    ESU for Microsoft Vista (Version: 1.0.0)
    Google Toolbar for Internet Explorer (Version: 1.0.0)
    Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
    Google Update Helper (Version: 1.3.21.111)
    HDAUDIO Soft Data Fax Modem with SmartCP
    Hewlett-Packard Active Check for Health Check (Version: 1.1.15.2)
    Hewlett-Packard Asset Agent for Health Check (Version: 2.0.63.2)
    HP Active Support Library (Version: 3.1.4.1)
    HP Customer Experience Enhancements (Version: 5.6.0.2510)
    HP Doc Viewer (Version: 1.01.0005)
    HP DVD Play 3.7
    HP Help and Support (Version: 2.0.8.0)
    HP Photosmart Essential 2.5 (Version: 1.02.0000)
    HP Photosmart Essential 2.5 (Version: 2.5)
    HP Quick Launch Buttons 6.40 D3 (Version: 6.40 D3)
    HP Smart Web Printing (Version: 109.9.19158)
    HP Total Care Advisor (Version: 2.1.4047.2685)
    HP Update (Version: 5.003.001.001)
    HP User Guides 0118 (Version: 1.00.0000)
    HP Wireless Assistant (Version: 3.00 J1)
    HPNetworkAssistant (Version: 1.1.70)
    HPPhotoSmartDiscLabel_PaperLabel (Version: 2.02.0000)
    HPPhotoSmartDiscLabel_PrintOnDisc (Version: 2.02.0000)
    HPPhotoSmartDiscLabel_Tattoo (Version: 2.02.0000)
    HPPhotoSmartDiscLabelContent1 (Version: 2.02.0000)
    hpphotosmartdisclabelplugin (Version: 2.02.0000)
    HPPhotoSmartPhotobookHolidayPack1 (Version: 1.00.0000)
    HPPhotoSmartPhotobookModernPack1 (Version: 1.00.0000)
    HPPhotoSmartPhotobookPlayfulPack1 (Version: 1.00.0000)
    HPPhotoSmartPhotobookScrapbookPack1 (Version: 1.00.0000)
    HPPhotoSmartPhotobookWebPack1 (Version: 1.00.0000)
    HPTCSSetup (Version: 1.0.964.2626)
    iSEEK AnswerWorks English Runtime (Version: 009.000.0002)
    Java Auto Updater (Version: 2.0.5.1)
    Java(TM) 6 Update 26 (Version: 6.0.260)
    Java(TM) 6 Update 5 (Version: 1.6.0.50)
    LabelPrint (Version: 2.20.2719)
    Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
    Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
    Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
    Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
    Microsoft Office Home and Student 2010 - English (Version: 14.0.5130.5001)
    Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
    Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
    Microsoft Silverlight (Version: 4.1.10329.0)
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
    Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
    Microsoft Works (Version: 9.7.0621)
    MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
    MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
    muvee autoProducer 6.1 (Version: 6.10.050)
    My HP Games (Version: 1.0.0.43)
    NetWaiting (Version: 2.5.52)
    Norton Internet Security (Version: 18.7.0.13)
    NVIDIA Drivers (Version: 1.5)
    OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
    Power2Go (Version: 5.6.3919)
    PowerDirector (Version: 6.5.2719)
    PSSWCORE (Version: 2.02.0000)
    PVSonyDll (Version: 1.00.0001)
    QuickPlay SlingPlayer 0.4.6 (Version: 0.4.6)
    Realtek USB 2.0 Card Reader (Version: )
    Skype Toolbars (Version: 5.3.7280)
    Skype™ 5.3 (Version: 5.3.116)
    swMSM (Version: 12.0.0.1)
    Synaptics Pointing Device Driver (Version: 11.1.3.0)
    TurboTax 2009
    TurboTax 2009 WinPerFedFormset (Version: 009.000.2881)
    TurboTax 2009 WinPerReleaseEngine (Version: 009.000.0328)
    TurboTax 2009 WinPerTaxSupport (Version: 009.000.0245)
    TurboTax 2009 wrapper (Version: 009.000.0145)
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Update Installer for WildTangent Games App
    VideoToolkit01 (Version: 100.0.128.000)
    Viewpoint Media Player
    WildTangent Games App (HP Games) (Version: 4.0.5.14)
    Yahoo! Detect
    Yahoo! Software Update
    Yahoo! Toolbar

    ========================= Memory info: ===================================

    Percentage of memory in use: 35%
    Total physical RAM: 2813.69 MB
    Available physical RAM: 1802.66 MB
    Total Pagefile: 5837.89 MB
    Available Pagefile: 4887.74 MB
    Total Virtual: 2047.88 MB
    Available Virtual: 1946.18 MB

    ========================= Partitions: =====================================

    1 Drive c: () (Fixed) (Total:288.23 GB) (Free:194.92 GB) NTFS
    2 Drive d: (HP_RECOVERY) (Fixed) (Total:9.85 GB) (Free:1.73 GB) NTFS
    4 Drive f: () (Removable) (Total:0.24 GB) (Free:0.23 GB) FAT

    ========================= Users: ========================================

    User accounts for \\FAMDALIY-PC

    Administrator Famdaliy Guest


    **** End of log ****
     

  3. to hide this advert.

  4. 2012/07/05
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Your connection is perfectly fine.
    "Ping" works no problem.
    For whatever reason there is some issue with your browsers.

    But, first things first.
    I can see these errors:
    Run hard drive diagnostics: http://www.bleepingcomputer.com/forums/topic28744.html/page__view__findpost__p__160520
    Make sure, you select tool, which is appropriate for the brand of your hard drive.
    Depending on the program, it'll create bootable floppy, or bootable CD.
    If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
    For Toshiba hard drives, see here: http://storage.toshiba.com/storage-services-support/warranty-support/software-utilities#diagnostic

    Note : If you do not know how to set your computer to boot from CD follow the steps here
     
  5. 2012/07/05
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    I worked on a desk top a while back and they had Google Chrome on it and removed it. They they could not connect. Drove me nuts till I figured that there was no default browser on it. I am not at an XP machine, but look in IE, look in Tools/Internet Options/Programs and see if there is a default browser or if it asks something about making IE the default.
     
  6. 2012/07/05
    flyboy1565

    flyboy1565 Inactive Thread Starter

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    Thanks Broni, your the man. I'll try that tonight. Shouldn't be an issue downloading this stuff on my own pc and then running through his system? Just don't want any issues on my PC lol.
     
  7. 2012/07/05
    broni

    broni Moderator Malware Analyst

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    No, you can create that CD on any computer.
     
  8. 2012/07/06
    flyboy1565

    flyboy1565 Inactive Thread Starter

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  9. 2012/07/06
    flyboy1565

    flyboy1565 Inactive Thread Starter

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  10. 2012/07/06
    flyboy1565

    flyboy1565 Inactive Thread Starter

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    Test Option: EXTENDED TEST
    Model Number: WDC WD3200BEVT-60ZCT1
    Unit Serial Number: WD-WXE0A8906668
    Firmware Number: 13.01A13
    Capacity: 320.07 GB
    SMART Status: PASS
    Test Result: FAIL
    Test Error Code: 08-
    Test Time: 07:00:32, July 06, 2012

    Test Option: QUICK TEST
    Model Number: WDC WD3200BEVT-60ZCT1
    Unit Serial Number: WD-WXE0A8906668
    Firmware Number: 13.01A13
    Capacity: 320.07 GB
    SMART Status: PASS
    Test Result: FAIL
    Test Error Code: 06-Quick Test on drive 1 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 1!
    Test Time: 07:01:14, July 06, 2012


    Test Option: QUICK TEST
    Model Number: WDC WD3200BEVT-60ZCT1
    Unit Serial Number: WD-WXE0A8906668
    Firmware Number: 13.01A13
    Capacity: 320.07 GB
    SMART Status: PASS
    Test Result: FAIL
    Test Error Code: 06-Quick Test on drive 1 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 1!
    Test Time: 07:01:42, July 06, 2012


    Test Option: EXTENDED TEST
    Model Number: WDC WD3200BEVT-60ZCT1
    Unit Serial Number: WD-WXE0A8906668
    Firmware Number: 13.01A13
    Capacity: 320.07 GB
    SMART Status: PASS
    Test Result: ABORT
    Test Time: 07:01:57, July 06, 2012



    this is log provided by the test function from western hard drive. It asks if i want to repair this driver?
     
  11. 2012/07/06
    broni

    broni Moderator Malware Analyst

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    You can try repair but error 06 is not good.
    Beside trying repair run extended test as well.
    http://support.wdc.com/techinfo/general/errorcodes.asp
     
  12. 2012/07/06
    flyboy1565

    flyboy1565 Inactive Thread Starter

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    Ok so what do we need to do next
     
  13. 2012/07/06
    broni

    broni Moderator Malware Analyst

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    Go ahead with repair then re-run the test including extended test.
     
  14. 2012/07/07
    TonyT

    TonyT SuperGeek Staff

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    After the disk is repaired/work on it completed. this is what I would do:

    Via Device Manager, uninstall the network adapter & reboot. Let Windows detect the "new hardware" and install it. Then use the Start menu > Connect to link and follow the prompts to connect to your lan and Internet.

    The connection should be the same as before, albeit Internet may now work via a browser. If no joy, it's unlikely the disk is the cause, but more likely a browser setting is mis-configured somewhere.
     
  15. 2012/07/08
    flyboy1565

    flyboy1565 Inactive Thread Starter

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    Test Option: QUICK TEST
    Model Number: WDC WD3200BEVT-60ZCT1
    Unit Serial Number: WD-WXE0A8906668
    Firmware Number: 13.01A13
    Capacity: 320.07 GB
    SMART Status: PASS
    Test Result: FAIL
    Test Error Code: 06-Quick Test on drive 1 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 1!
    Test Time: 22:25:14, July 06, 2012

    Test Option: EXTENDED TEST
    Model Number: WDC WD3200BEVT-60ZCT1
    Unit Serial Number: WD-WXE0A8906668
    Firmware Number: 13.01A13
    Capacity: 320.07 GB
    SMART Status: PASS
    Test Result: FAIL
    Test Error Code: 08-Error was detected while repairing bad sectors.
    Test Time: 03:46:47, July 07, 2012


    ok broni so i spend most of my day checking for emails to see what you said, and realized about ten minutes ago i never posted this...

    should i be following tony advice at this time. (no offense tony)
     
  16. 2012/07/08
    broni

    broni Moderator Malware Analyst

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    Since you ran repair and you still get:
    ...it looks like you need a new drive.

    http://support.wdc.com/techinfo/general/errorcodes.asp
    error code "08 ":
     
  17. 2012/07/08
    flyboy1565

    flyboy1565 Inactive Thread Starter

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    ok so do you think that's going to create the problem with the ie? I'll let the guy know we'll need to work on replacing the drive... anything else to try to get the internet running?
     
  18. 2012/07/08
    broni

    broni Moderator Malware Analyst

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    If the drive is bad there is nothing to fix now.
    Just get a new drive and reinstall Windows.
     
  19. 2012/07/08
    flyboy1565

    flyboy1565 Inactive Thread Starter

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    ok thanks broni, i'm going to wait a day or two and then i'll close this one out.
     
  20. 2012/07/08
    TonyT

    TonyT SuperGeek Staff

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    As for Internet, you can try my last suggestion.
    It's not likely that bad sectors on the drive will cause the lack of Internet.
    But by all means, before doing anything else, backup your important files & do replace the drive.
     

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