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Solved Computer Running Sluggish

Discussion in 'Malware and Virus Removal' started by jennmay, 2016/05/08.

  1. 2016/05/10
    broni

    broni Moderator Malware Analyst

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    We're fine.
     
  2. 2016/05/13
    jennmay

    jennmay Well-Known Member Thread Starter

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    ESET results
    C:\Users\Jennifer\Downloads\ccsetup516.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application deleted
    C:\Users\Jennifer\Downloads\ccsetup517.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application deleted
     

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  4. 2016/05/14
    broni

    broni Moderator Malware Analyst

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    [​IMG] Update Adobe Flash Player: Adobe Flash Player Install for all versions
    Make sure you UN-check Yes, install McAfee Security Scan Plus

    NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
    NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

    [​IMG] Update your Java version here: Java Downloads for All Operating Systems
    Alternate download: http://www.filehippo.com/search?q=java

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    =======================================

    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - Keep your Firefox healthy with a quick checkup
    other browsers: Qualys BrowserCheck (click on "Scan without installing plugin" and then on "Scan now ")

    5. Download, and install WOT (Web OF Trust): Safe Browsing Tool | WOT (Web of Trust). It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    11. Read:
    How did I get infected?, With steps so it does not happen again!: How did I get infected? - Anti-Virus, Anti-Malware, and Privacy Software
    Simple and easy ways to keep your computer safe and secure on the Internet: Simple and easy ways to keep your computer safe and secure on the Internet
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: Answers to common security questions - Best Practices - Anti-Virus, Anti-Malware, and Privacy Software

    12. Please, let me know, how your computer is doing.
     
  5. 2016/05/14
    jennmay

    jennmay Well-Known Member Thread Starter

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    Thanks so much. Windows 10 seems to working ok for me as well. I do have a slight issue with it as far as when I am not on my computer for awhile my wifi disconnects on it's own. Not sure why that is. I just hit reconnect and it does even though it is checked to connect automatically.
     
  6. 2016/05/14
    broni

    broni Moderator Malware Analyst

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    I'd suggest new topic In Windows or networking forum.
    Good luck :)
     
    jennmay likes this.

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