Solved Computer Running Sluggish

jennmay · 2016/05/08

HI..My computer started running a bit slow the past couple of days. I tried Malware Anti-bytes but it found nothing. Not sure what is going on so I thought I seek some help from the Pros here. TIA! Here are the results of Farbar.
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:07-05-2016
Ran by Jennifer (administrator) on JENNIFER (08-05-2016 15:01:21)
Running from C:\Users\Jennifer\Downloads
Loaded Profiles: Jennifer (Available Profiles: Jennifer & rylie_000)
Platform: Windows 8.1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Qualcomm Atheros Commnucations) C:\Program Files (x86)\Bluetooth Suite\AdminService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe
(Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe
(PointGrab LTD) C:\Program Files (x86)\PointGrab\Hand Gesture Control\PGService.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe
(Atheros) C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe
(Microsoft Corporation) C:\Windows\System32\InputMethod\JPN\JpnIME.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\livecomm.exe
(Acer Incorporated) C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(PointGrab LTD) C:\Program Files (x86)\PointGrab\Hand Gesture Control\PGPanel.exe
(ITE Tech. Inc.) C:\Program Files (x86)\ITE\ITE Infrared Transceiver\CIRAP.exe
(Creative Technology Ltd) C:\Program Files (x86)\Creative\THX TruStudio Pro\THXAudioCP\THXAudio.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MSASCui.exe
(Acer Incorporated) C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\CSISYNCCLIENT.EXE
(Acer Incorporated) C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe
(CyberLink) C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe
(Qualcomm Atheros) C:\Program Files (x86)\Bluetooth Suite\BtTray.exe
(Qualcomm Atheros Commnucations) C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
(WildTangent) C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe
(Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Microsoft Corporation) C:\Windows\System32\wimserv.exe
(Microsoft Corporation) C:\Windows\SysWOW64\WWAHost.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [12921488 2012-07-02] (Realtek Semiconductor)
HKLM\...\Run: [BtPreLoad] => C:\Program Files (x86)\Bluetooth Suite\BtPreLoad.exe [64640 2012-08-10] ()
HKLM\...\Run: [THXCfg64] => C:\Windows\system32\RunDLL32.exe C:\Windows\system32\THXCfg64.dll,RunDLLEntry THXCfg64
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [169768 2015-04-07] (Apple Inc.)
HKLM-x32\...\Run: [CIRAP] => C:\Program Files (x86)\ITE\ITE Infrared Transceiver\CIRAP.exe [604304 2012-07-06] (ITE Tech. Inc.)
HKLM-x32\...\Run: [THX Audio Control Panel] => C:\Program Files (x86)\Creative\THX TruStudio Pro\THXAudioCP\THXAudio.exe [1517056 2011-08-29] (Creative Technology Ltd)
HKLM-x32\...\Run: [UpdReg] => C:\Windows\UpdReg.EXE
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [60712 2015-03-20] (Apple Inc.)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation)
Winlogon\Notify\igfxcui: C:\WINDOWS\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\Run: [Facebook Update] => C:\Users\Jennifer\AppData\Local\Facebook\Update\FacebookUpdate.exe [138096 2014-01-25] (Facebook Inc.)
HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [8698584 2016-04-15] (Piriform Ltd)
HKU\S-1-5-21-4138267930-531590921-627095188-1001\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\WINDOWS\system32\Ribbons.scr [132608 2014-10-28] (Microsoft Corporation)
ShellIconOverlayIdentifiers-x32: [ SkyDrivePro1 (ErrorConflict)] -> {8BA85C75-763B-4103-94EB-9470F12FE0F7} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL [2016-04-19] (Microsoft Corporation)
ShellIconOverlayIdentifiers-x32: [ SkyDrivePro2 (SyncInProgress)] -> {CD55129A-B1A1-438E-A425-CEBC7DC684EE} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL [2016-04-19] (Microsoft Corporation)
ShellIconOverlayIdentifiers-x32: [ SkyDrivePro3 (InSync)] -> {E768CD3B-BDDC-436D-9C13-E1B39CA257B1} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL [2016-04-19] (Microsoft Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Hand Gesture Control.lnk [2012-09-13]
ShortcutTarget: Hand Gesture Control.lnk -> C:\Windows\Installer\{4B145183-E986-4585-ADDF-0C73DB575112}\NewShortcut2_B6E756492E054C52892B86CE7391EFC9.exe (Flexera Software LLC)
Startup: C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ComcastUsageMeter.lnk [2014-07-15]
ShortcutTarget: ComcastUsageMeter.lnk -> C:\Program Files (x86)\ComcastUsageMeter\ComcastUsageMeter.exe (No File)
Startup: C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Send to OneNote.lnk [2013-11-05]
ShortcutTarget: Send to OneNote.lnk -> C:\Program Files\Microsoft Office 15\root\office15\onenotem.exe (Microsoft Corporation)
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
CHR HKU\S-1-5-21-4138267930-531590921-627095188-1001\SOFTWARE\Policies\Google: Restriction <======= ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76
Tcpip\..\Interfaces\{20162B3B-99E4-437E-BE31-9EB5D2504B65}: [DhcpNameServer] 75.75.75.75 75.75.76.76

Internet Explorer:
==================
HKU\S-1-5-21-4138267930-531590921-627095188-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.msn.com/?pc=MSE1
HKU\S-1-5-21-4138267930-531590921-627095188-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://acer13.msn.com
SearchScopes: HKU\S-1-5-21-4138267930-531590921-627095188-1001 -> DefaultScope {4527930E-7453-41CD-AA45-6403F3522789} URL =
SearchScopes: HKU\S-1-5-21-4138267930-531590921-627095188-1001 -> {2BF01FDE-089F-4B6F-AF75-ACB2161B0C03} URL =
SearchScopes: HKU\S-1-5-21-4138267930-531590921-627095188-1001 -> {4527930E-7453-41CD-AA45-6403F3522789} URL =
BHO: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll [2016-03-18] (Microsoft Corporation)
BHO: CIESpeechBHO Class -> {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} -> C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll [2012-08-10] (Qualcomm Atheros Commnucations)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL [2016-04-19] (Microsoft Corporation)
BHO-x32: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll [2016-03-18] (Microsoft Corporation)
BHO-x32: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll [2013-10-08] (Oracle Corporation)
BHO-x32: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL [2016-04-19] (Microsoft Corporation)
BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll [2013-10-08] (Oracle Corporation)
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL [2015-02-03] (Microsoft Corporation)

FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_17_0_0_169.dll [2015-04-30] ()
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.41212.0\npctrl.dll [2015-12-12] ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_17_0_0_169.dll [2015-04-30] ()
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\WINDOWS\SysWOW64\Adobe\Director\np32dsw_1212152.dll [2014-05-30] (Adobe Systems, Inc.)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2014-10-30] ()
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll [2012-06-06] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2012-06-06] (Intel Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=10.45.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll [2013-10-08] (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.45.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll [2013-10-08] (Oracle Corporation)
FF Plugin-x32: @microsoft.com/Lync,version=15.0 -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll [2015-11-03] (Microsoft Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.41212.0\npctrl.dll [2015-12-12] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL [2013-07-12] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.29.5\npGoogleUpdate3.dll [2016-02-01] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.29.5\npGoogleUpdate3.dll [2016-02-01] (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\5\NP_wtapp.dll [2015-04-18] ()
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2015-12-18] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-4138267930-531590921-627095188-1001: @Skype Limited.com/Facebook Video Calling Plugin -> C:\Users\Jennifer\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll [2013-11-06] (Skype Limited)
FF Plugin HKU\S-1-5-21-4138267930-531590921-627095188-1001: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Jennifer\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll [2014-04-05] (Unity Technologies ApS)

Chrome:
=======
CHR HomePage: Default -> chrome-internal:
CHR StartupUrls: Default -> "hxxps://www.google.com/ "
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.94\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.94\ppGoogleNaClPluginChrome.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.94\pdf.dll => No File
CHR Plugin: (Norton Confidential) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.0.0.72_0\npcoplgn.dll => No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll => No File
CHR Plugin: (Intelu00AE Identity Protection Technology) - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
CHR Plugin: (Intelu00AE Identity Protection Technology) - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
CHR Profile: C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-02-03]
CHR Extension: (Google Drive) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-10-20]
CHR Extension: (WOT: Web of Trust, Website Reputation Ratings) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\bhmmomiinigofkjcapegjjndpbikblnp [2016-04-19]
CHR Extension: (YouTube) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-09-24]
CHR Extension: (HelloFax: 50 Free Fax Pages) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\bocmleclimfnadgmcdgecijlblfcmfnm [2015-02-25]
CHR Extension: (Google Search) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-10-26]
CHR Extension: (Facebook Unseen) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\dmdhkalcecemojegheiohcghkamlipof [2014-07-18]
CHR Extension: (Google Docs Offline) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-03-14]
CHR Extension: (AdBlock) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom [2016-04-15]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-04-01]
CHR Extension: (Gmail) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-03-27]

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77128 2015-01-19] (Apple Inc.)
R2 AtherosSvc; C:\Program Files (x86)\Bluetooth Suite\adminservice.exe [211584 2012-08-10] (Qualcomm Atheros Commnucations) [File not signed]
R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2829552 2016-03-08] (Microsoft Corporation)
R2 GamesAppIntegrationService; C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [373312 2015-04-30] (WildTangent)
R2 IconMan_R; C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2451456 2012-07-13] (Realsil Microelectronics Inc.) [File not signed]
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [165760 2012-07-17] (Intel Corporation)
R2 PGService; C:\Program Files (x86)\PointGrab\Hand Gesture Control\PGService.exe [53616 2012-08-22] (PointGrab LTD)
R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [366552 2015-07-07] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23824 2015-07-07] (Microsoft Corporation)
R2 ZAtheros Wlan Agent; C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe [81536 2012-08-01] (Atheros) [File not signed]

===================== Drivers (Whitelisted) ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 BTATH_LWFLT; C:\Windows\system32\DRIVERS\btath_lwflt.sys [76952 2012-08-10] (Qualcomm Atheros)
R3 BthA2DP; C:\Windows\system32\drivers\BthA2DP.sys [132608 2015-01-29] (Microsoft Corporation)
R3 BthHFAud; C:\Windows\system32\DRIVERS\BthHfAud.sys [32768 2014-10-08] (Microsoft Corporation)
S0 ebdrv; C:\Windows\System32\drivers\evbda.sys [3357024 2013-08-22] (Broadcom Corporation)
R3 ITECIRfilter; C:\Windows\system32\DRIVERS\ITECIRfilter.sys [18064 2012-06-20] (ITE Tech. Inc. )
R2 RtkIOAC60; C:\Windows\system32\DRIVERS\RtkIOAC60.sys [38504 2012-04-16] (Windows (R) Codename Longhorn DDK provider)
S0 WdBoot; C:\Windows\System32\drivers\WdBoot.sys [44560 2015-07-07] (Microsoft Corporation)
R0 WdFilter; C:\Windows\System32\drivers\WdFilter.sys [270168 2015-07-07] (Microsoft Corporation)
R2 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114520 2015-07-07] (Microsoft Corporation)
S3 X6va017; \??\C:\WINDOWS\SysWOW64\Drivers\X6va017 [X]
S3 X6va021; \??\C:\WINDOWS\SysWOW64\Drivers\X6va021 [X]
S3 X6va029; \??\C:\WINDOWS\SysWOW64\Drivers\X6va029 [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2016-05-08 15:01 - 2016-05-08 15:01 - 02379264 _____ (Farbar) C:\Users\Jennifer\Downloads\FRST64.exe
2016-05-08 15:01 - 2016-05-08 15:01 - 00019220 _____ C:\Users\Jennifer\Downloads\FRST.txt
2016-05-08 15:01 - 2016-05-08 15:01 - 00000000 ____D C:\FRST
2016-05-08 12:42 - 2016-05-08 12:42 - 00192216 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
2016-05-08 12:42 - 2016-05-08 12:42 - 00001121 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2016-05-08 12:42 - 2016-05-08 12:42 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2016-05-08 12:42 - 2016-05-08 12:42 - 00000000 ____D C:\Program Files (x86)\Malwarebytes Anti-Malware
2016-05-08 12:42 - 2016-03-10 14:09 - 00065408 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mwac.sys
2016-05-08 12:42 - 2016-03-10 14:08 - 00140672 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbamchameleon.sys
2016-05-08 12:42 - 2016-03-10 14:08 - 00027008 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbam.sys
2016-05-08 12:41 - 2016-05-08 12:41 - 22851472 _____ (Malwarebytes ) C:\Users\Jennifer\Downloads\mbam-setup-2.2.1.1043.exe
2016-05-08 12:30 - 2016-05-08 12:30 - 22851472 _____ (Malwarebytes ) C:\Users\Jennifer\Downloads\5F3F.tmp
2016-05-08 10:19 - 2016-05-08 10:19 - 06882192 _____ (Piriform Ltd) C:\Users\Jennifer\Downloads\ccsetup517.exe
2016-04-25 17:51 - 2016-04-25 17:51 - 06868672 _____ (Piriform Ltd) C:\Users\Jennifer\Downloads\ccsetup516.exe
2016-04-23 10:03 - 2016-04-23 10:03 - 00002353 _____ C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive for Business.lnk
2016-04-12 15:45 - 2016-04-04 02:35 - 00046768 _____ (Microsoft Corporation) C:\WINDOWS\system32\CompatTelRunner.exe
2016-04-12 15:45 - 2016-04-02 09:26 - 01386496 _____ (Microsoft Corporation) C:\WINDOWS\system32\appraiser.dll
2016-04-12 15:45 - 2016-04-02 09:26 - 01169408 _____ (Microsoft Corporation) C:\WINDOWS\system32\aeinv.dll
2016-04-12 15:45 - 2016-03-30 20:54 - 25817600 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll
2016-04-12 15:45 - 2016-03-28 09:21 - 00698368 _____ (Microsoft Corporation) C:\WINDOWS\system32\generaltel.dll
2016-04-12 15:45 - 2016-03-28 09:21 - 00499200 _____ (Microsoft Corporation) C:\WINDOWS\system32\devinv.dll
2016-04-12 15:45 - 2016-03-28 09:21 - 00279040 _____ (Microsoft Corporation) C:\WINDOWS\system32\invagent.dll
2016-04-12 15:45 - 2016-03-28 09:21 - 00215040 _____ (Microsoft Corporation) C:\WINDOWS\system32\aepic.dll
2016-04-12 15:45 - 2016-03-28 09:21 - 00076800 _____ (Microsoft Corporation) C:\WINDOWS\system32\acmigration.dll
2016-04-12 15:45 - 2016-03-15 19:00 - 00561952 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\cng.sys
2016-04-12 15:45 - 2016-03-15 10:14 - 01441792 _____ (Microsoft Corporation) C:\WINDOWS\system32\lsasrv.dll
2016-04-12 15:45 - 2016-03-11 10:48 - 00833024 _____ (Microsoft Corporation) C:\WINDOWS\system32\samsrv.dll
2016-04-12 15:45 - 2016-03-10 14:22 - 00201728 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxsmb20.sys
2016-04-12 15:45 - 2016-03-10 14:21 - 00401920 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxsmb.sys
2016-04-12 15:45 - 2016-03-10 14:20 - 00284672 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxsmb10.sys
2016-04-12 15:45 - 2016-03-10 13:44 - 00445440 _____ (Microsoft Corporation) C:\WINDOWS\system32\certcli.dll
2016-04-12 15:45 - 2016-03-10 13:16 - 00324096 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\certcli.dll
2016-04-12 15:45 - 2016-03-10 13:03 - 00111616 _____ (Microsoft Corporation) C:\WINDOWS\system32\samlib.dll
2016-04-12 15:45 - 2016-03-10 12:48 - 00064512 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\samlib.dll
2016-04-12 15:45 - 2016-03-03 12:47 - 02345472 _____ (Microsoft Corporation) C:\WINDOWS\system32\msxml3.dll
2016-04-12 15:45 - 2016-03-03 12:33 - 01556992 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msxml3.dll
2016-04-12 15:45 - 2016-03-02 21:39 - 01661576 _____ (Microsoft Corporation) C:\WINDOWS\system32\ole32.dll
2016-04-12 15:45 - 2016-03-02 21:39 - 01212248 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ole32.dll
2016-04-12 15:45 - 2016-02-05 10:46 - 01455104 _____ (Microsoft Corporation) C:\WINDOWS\system32\VSSVC.exe
2016-04-12 15:45 - 2016-02-03 11:14 - 00080896 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\IPMIDrv.sys
2016-04-12 15:45 - 2016-02-02 14:16 - 00112640 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\rasl2tp.sys
2016-04-12 15:45 - 2016-02-02 13:51 - 00162304 _____ (Microsoft Corporation) C:\WINDOWS\system32\WsmAuto.dll
2016-04-12 15:45 - 2016-02-02 13:19 - 00144384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WsmAuto.dll
2016-04-12 15:45 - 2016-02-02 13:01 - 00031744 _____ (Microsoft Corporation) C:\WINDOWS\system32\WsmAgent.dll
2016-04-12 15:45 - 2016-02-02 12:51 - 02609152 _____ (Microsoft Corporation) C:\WINDOWS\system32\WsmSvc.dll
2016-04-12 15:45 - 2016-02-02 12:48 - 00285184 _____ (Microsoft Corporation) C:\WINDOWS\system32\WsmWmiPl.dll
2016-04-12 15:45 - 2016-02-02 12:46 - 00026112 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WsmAgent.dll
2016-04-12 15:45 - 2016-02-02 12:41 - 02170880 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WsmSvc.dll
2016-04-12 15:45 - 2016-02-02 12:39 - 00236032 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WsmWmiPl.dll
2016-04-12 15:45 - 2016-01-27 11:18 - 00817664 _____ (Microsoft Corporation) C:\WINDOWS\system32\rpcss.dll
2016-04-12 15:45 - 2016-01-21 15:35 - 00952928 _____ (Microsoft Corporation) C:\WINDOWS\system32\mfmp4srcsnk.dll
2016-04-12 15:45 - 2016-01-21 14:42 - 00786152 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mfmp4srcsnk.dll
2016-04-12 15:44 - 2016-03-30 20:31 - 02892800 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll
2016-04-12 15:44 - 2016-03-30 20:28 - 00571904 _____ (Microsoft Corporation) C:\WINDOWS\system32\vbscript.dll
2016-04-12 15:44 - 2016-03-30 20:25 - 06052352 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9.dll
2016-04-12 15:44 - 2016-03-30 20:17 - 00817664 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript.dll
2016-04-12 15:44 - 2016-03-30 20:03 - 20352512 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll
2016-04-12 15:44 - 2016-03-30 19:56 - 00145408 _____ (Microsoft Corporation) C:\WINDOWS\system32\iepeers.dll
2016-04-12 15:44 - 2016-03-30 19:56 - 00092160 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtmled.dll
2016-04-12 15:44 - 2016-03-30 19:55 - 00315392 _____ (Microsoft Corporation) C:\WINDOWS\system32\dxtrans.dll
2016-04-12 15:44 - 2016-03-30 19:53 - 00496640 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\vbscript.dll
2016-04-12 15:44 - 2016-03-30 19:51 - 02285056 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll
2016-04-12 15:44 - 2016-03-30 19:50 - 01032704 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcomm.dll
2016-04-12 15:44 - 2016-03-30 19:45 - 00663552 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript.dll
2016-04-12 15:44 - 2016-03-30 19:45 - 00262144 _____ (Microsoft Corporation) C:\WINDOWS\system32\webcheck.dll
2016-04-12 15:44 - 2016-03-30 19:43 - 00806400 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeeds.dll
2016-04-12 15:44 - 2016-03-30 19:43 - 00725504 _____ (Microsoft Corporation) C:\WINDOWS\system32\ie4uinit.exe
2016-04-12 15:44 - 2016-03-30 19:43 - 00379392 _____ (Microsoft Corporation) C:\WINDOWS\system32\iedkcs32.dll
2016-04-12 15:44 - 2016-03-30 19:42 - 02131968 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcpl.cpl
2016-04-12 15:44 - 2016-03-30 19:39 - 15415808 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll
2016-04-12 15:44 - 2016-03-30 19:30 - 04611072 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll
2016-04-12 15:44 - 2016-03-30 19:30 - 02596864 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininet.dll
2016-04-12 15:44 - 2016-03-30 19:30 - 00279040 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dxtrans.dll
2016-04-12 15:44 - 2016-03-30 19:30 - 00128000 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iepeers.dll
2016-04-12 15:44 - 2016-03-30 19:27 - 00880128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcomm.dll
2016-04-12 15:44 - 2016-03-30 19:24 - 00230400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\webcheck.dll
2016-04-12 15:44 - 2016-03-30 19:23 - 02056192 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcpl.cpl
2016-04-12 15:44 - 2016-03-30 19:23 - 00693248 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeeds.dll
2016-04-12 15:44 - 2016-03-30 19:23 - 00330752 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iedkcs32.dll
2016-04-12 15:44 - 2016-03-30 19:21 - 13811712 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll
2016-04-12 15:44 - 2016-03-30 19:18 - 01547264 _____ (Microsoft Corporation) C:\WINDOWS\system32\urlmon.dll
2016-04-12 15:44 - 2016-03-30 19:06 - 00800768 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieapfltr.dll
2016-04-12 15:44 - 2016-03-30 19:05 - 02121216 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll
2016-04-12 15:44 - 2016-03-30 19:02 - 01311744 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\urlmon.dll
2016-04-12 15:44 - 2016-03-30 19:00 - 00710144 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieapfltr.dll
2016-04-12 15:42 - 2016-03-29 10:05 - 04175872 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32k.sys
2016-04-12 15:42 - 2016-03-10 15:19 - 07452512 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntoskrnl.exe
2016-04-12 15:42 - 2016-03-10 15:17 - 01663192 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.efi
2016-04-12 15:42 - 2016-03-10 15:17 - 01523216 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.exe
2016-04-12 15:42 - 2016-03-10 15:17 - 01490128 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.efi
2016-04-12 15:42 - 2016-03-10 15:17 - 01358960 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.exe
2016-04-12 15:42 - 2016-03-10 15:17 - 01133752 _____ (Microsoft Corporation) C:\WINDOWS\system32\KernelBase.dll
2016-04-12 15:42 - 2016-03-10 13:48 - 00862720 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KernelBase.dll
2016-04-12 15:42 - 2016-03-10 13:43 - 00161280 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msorcl32.dll
2016-04-12 15:42 - 2016-03-10 12:55 - 00166400 _____ (Microsoft Corporation) C:\WINDOWS\system32\mtxoci.dll
2016-04-12 15:42 - 2016-03-10 12:42 - 00116736 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mtxoci.dll
2016-04-12 15:42 - 2016-03-03 12:13 - 00059392 _____ (Microsoft Corporation) C:\WINDOWS\system32\basesrv.dll
2016-04-12 15:42 - 2016-02-08 21:31 - 22365472 _____ (Microsoft Corporation) C:\WINDOWS\system32\shell32.dll
2016-04-12 15:42 - 2016-02-08 21:31 - 19794896 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\shell32.dll
2016-04-12 15:42 - 2016-02-08 21:31 - 02757616 _____ (Microsoft Corporation) C:\WINDOWS\explorer.exe
2016-04-12 15:42 - 2016-02-08 21:31 - 02412576 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\explorer.exe
2016-04-12 15:42 - 2016-02-08 21:31 - 00273264 _____ (Microsoft Corporation) C:\WINDOWS\system32\SystemSettingsAdminFlows.exe
2016-04-12 15:42 - 2016-02-08 16:55 - 02712576 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ExplorerFrame.dll
2016-04-12 15:42 - 2016-02-08 16:15 - 02551808 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\themecpl.dll
2016-04-12 15:42 - 2016-02-08 16:02 - 01197056 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\usercpl.dll
2016-04-12 15:42 - 2016-02-08 15:48 - 12879360 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\twinui.dll
2016-04-12 15:42 - 2016-02-08 15:43 - 00524288 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingSyncHost.exe
2016-04-12 15:42 - 2016-02-08 15:40 - 00539648 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\hgcpl.dll
2016-04-12 15:42 - 2016-02-08 15:39 - 00305152 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\stobject.dll
2016-04-12 15:42 - 2016-02-08 15:37 - 00141312 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingMonitor.dll
2016-04-12 15:42 - 2016-02-08 15:35 - 00954880 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\twinui.appcore.dll
2016-04-12 15:42 - 2016-02-08 15:34 - 00667648 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingSyncCore.dll
2016-04-12 15:42 - 2016-02-08 15:33 - 00520192 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingSync.dll
2016-04-12 15:42 - 2016-02-08 14:50 - 03120640 _____ (Microsoft Corporation) C:\WINDOWS\system32\ExplorerFrame.dll
2016-04-12 15:42 - 2016-02-08 13:55 - 02592256 _____ (Microsoft Corporation) C:\WINDOWS\system32\themecpl.dll
2016-04-12 15:42 - 2016-02-08 13:33 - 01278464 _____ (Microsoft Corporation) C:\WINDOWS\system32\usercpl.dll
2016-04-12 15:42 - 2016-02-08 13:12 - 14466560 _____ (Microsoft Corporation) C:\WINDOWS\system32\twinui.dll
2016-04-12 15:42 - 2016-02-08 13:02 - 00653824 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingSyncHost.exe
2016-04-12 15:42 - 2016-02-08 13:00 - 00599552 _____ (Microsoft Corporation) C:\WINDOWS\system32\hgcpl.dll
2016-04-12 15:42 - 2016-02-08 12:58 - 00336384 _____ (Microsoft Corporation) C:\WINDOWS\system32\stobject.dll
2016-04-12 15:42 - 2016-02-08 12:55 - 00173056 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingMonitor.dll
2016-04-12 15:42 - 2016-02-08 12:53 - 02171904 _____ (Microsoft Corporation) C:\WINDOWS\system32\SystemSettingsAdminFlowUI.dll
2016-04-12 15:42 - 2016-02-08 12:53 - 01348096 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXDeploymentServer.dll
2016-04-12 15:42 - 2016-02-08 12:50 - 01220096 _____ (Microsoft Corporation) C:\WINDOWS\system32\twinui.appcore.dll
2016-04-12 15:42 - 2016-02-08 12:50 - 00841728 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingSyncCore.dll
2016-04-12 15:42 - 2016-02-08 12:48 - 00655872 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingSync.dll
2016-04-12 15:42 - 2016-02-08 12:47 - 02819584 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingsHandlers.dll
2016-04-12 15:42 - 2016-02-08 12:44 - 00955392 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXDeploymentExtensions.dll
2016-04-12 15:42 - 2016-02-06 19:05 - 00551256 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\vhdmp.sys
2016-04-12 15:42 - 2016-02-06 18:41 - 00316760 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\volsnap.sys
2016-04-12 15:42 - 2016-02-05 15:07 - 00378712 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\storport.sys
2016-04-12 15:42 - 2016-02-05 11:11 - 00845312 _____ (Microsoft Corporation) C:\WINDOWS\system32\BFE.DLL
2016-04-12 15:42 - 2016-02-05 11:11 - 00422400 _____ (Microsoft Corporation) C:\WINDOWS\system32\FWPUCLNT.DLL
2016-04-12 15:42 - 2016-02-05 11:07 - 00272384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\FWPUCLNT.DLL
2016-04-12 15:42 - 2016-02-05 11:02 - 01083904 _____ (Microsoft Corporation) C:\WINDOWS\system32\IKEEXT.DLL
2016-04-12 15:42 - 2016-02-04 14:07 - 00222720 _____ (Microsoft Corporation) C:\WINDOWS\system32\dhcpsapi.dll
2016-04-12 15:42 - 2016-02-04 13:35 - 00142848 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dhcpsapi.dll
2016-04-12 15:42 - 2016-02-04 12:23 - 00713216 _____ (Microsoft Corporation) C:\WINDOWS\system32\nshwfp.dll
2016-04-12 15:42 - 2016-02-04 12:22 - 00561664 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\nshwfp.dll
2016-04-12 15:42 - 2016-02-03 11:11 - 01673728 _____ (Microsoft Corporation) C:\WINDOWS\system32\workfolderssvc.dll
2016-04-12 15:42 - 2016-02-02 13:18 - 01574912 _____ (Microsoft Corporation) C:\WINDOWS\system32\wbengine.exe
2016-04-12 15:42 - 2016-02-02 13:15 - 00787456 _____ (Microsoft Corporation) C:\WINDOWS\system32\WorkfoldersControl.dll
2016-04-12 15:42 - 2016-01-31 13:17 - 00779264 _____ (Microsoft Corporation) C:\WINDOWS\system32\WindowsAnytimeUpgradeui.exe
2016-04-12 15:42 - 2016-01-26 15:15 - 00072024 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\vpci.sys
2016-04-12 15:42 - 2016-01-22 01:22 - 02487296 _____ (Microsoft Corporation) C:\WINDOWS\system32\storagewmi.dll
2016-04-12 15:42 - 2016-01-22 01:11 - 01482240 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\storagewmi.dll
2016-04-12 15:42 - 2016-01-20 18:40 - 00099672 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\disk.sys
2016-04-12 15:42 - 2014-11-07 22:38 - 00166912 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppxAllUserStore.dll
2016-04-12 15:42 - 2014-11-07 22:17 - 00143360 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AppxAllUserStore.dll

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2016-05-08 14:57 - 2013-11-13 23:09 - 00003938 _____ C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{1E678651-F025-4D6F-A0B8-966B7DC63FCA}
2016-05-08 13:15 - 2013-02-10 16:47 - 00000924 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
2016-05-08 12:56 - 2013-02-10 15:05 - 00003596 _____ C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-4138267930-531590921-627095188-1001
2016-05-08 12:55 - 2013-10-29 16:22 - 00000000 ___DC C:\WINDOWS\Panther
2016-05-08 12:51 - 2016-02-13 10:21 - 00000000 ___HD C:\$WINDOWS.~BT
2016-05-08 11:26 - 2013-11-06 15:51 - 00000000 ____D C:\Users\Jennifer\AppData\Local\ElevatedDiagnostics
2016-05-08 11:21 - 2015-11-06 18:30 - 00505156 _____ C:\WINDOWS\system32\perfh011.dat
2016-05-08 11:21 - 2015-11-06 18:30 - 00135458 _____ C:\WINDOWS\system32\perfc011.dat
2016-05-08 11:21 - 2013-09-30 00:04 - 01496524 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2016-05-08 11:21 - 2013-08-22 09:36 - 00000000 ____D C:\WINDOWS\Inf
2016-05-08 11:15 - 2013-10-29 12:43 - 00000000 ___DO C:\Users\Jennifer\SkyDrive
2016-05-08 11:15 - 2013-02-10 16:47 - 00000920 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
2016-05-08 11:14 - 2013-08-22 10:45 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT
2016-05-08 11:13 - 2013-08-22 09:25 - 00524288 ___SH C:\WINDOWS\system32\config\BBI
2016-05-08 10:21 - 2013-04-23 16:39 - 00000841 _____ C:\Users\Public\Desktop\CCleaner.lnk
2016-05-08 09:58 - 2015-03-14 04:54 - 00000000 ____D C:\MyGames
2016-05-08 09:18 - 2013-10-29 12:27 - 00000000 ____D C:\Users\Jennifer
2016-05-06 10:58 - 2015-12-23 01:05 - 00000000 ____D C:\Users\rylie_000
2016-05-06 10:09 - 2013-08-22 11:36 - 00000000 ____D C:\Program Files\Common Files\microsoft shared
2016-05-06 10:09 - 2012-09-13 06:33 - 00000000 ____D C:\Program Files (x86)\Microsoft Office
2016-05-06 09:39 - 2013-08-22 11:36 - 00000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
2016-05-06 09:38 - 2013-04-30 18:21 - 00000000 ____D C:\Program Files\Microsoft Office 15
2016-05-06 09:29 - 2015-12-23 01:20 - 00003942 _____ C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{D638892B-66E7-48D6-9A97-270648EE8083}
2016-05-05 19:00 - 2015-08-01 20:14 - 00000000 ___SD C:\WINDOWS\SysWOW64\GWX
2016-05-05 19:00 - 2015-08-01 20:14 - 00000000 ___SD C:\WINDOWS\system32\GWX
2016-05-05 19:00 - 2012-07-26 03:59 - 00000000 ____D C:\WINDOWS\CbsTemp
2016-05-04 16:31 - 2014-12-10 08:22 - 00000000 ____D C:\WINDOWS\system32\appraiser
2016-05-03 14:45 - 2013-02-10 14:56 - 00000000 ____D C:\Users\Jennifer\AppData\Local\Packages
2016-05-02 21:49 - 2015-12-23 01:14 - 00003596 _____ C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-4138267930-531590921-627095188-1004
2016-05-02 20:15 - 2013-02-10 16:47 - 00002222 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2016-04-30 14:58 - 2013-08-22 11:36 - 00000000 ___HD C:\Program Files\WindowsApps
2016-04-30 14:58 - 2013-08-22 11:36 - 00000000 ____D C:\WINDOWS\AppReadiness
2016-04-30 14:16 - 2015-12-23 01:10 - 00000000 ___RD C:\Users\rylie_000\OneDrive
2016-04-25 17:47 - 2013-09-29 23:51 - 00000000 ____D C:\WINDOWS\ShellNew
2016-04-23 10:03 - 2015-08-11 15:11 - 00003186 _____ C:\WINDOWS\System32\Tasks\Microsoft OneDrive Auto Update Task-S-1-5-21-4138267930-531590921-627095188-1001
2016-04-22 03:57 - 2013-03-07 07:30 - 00453288 ____N (Microsoft Corporation) C:\WINDOWS\system32\MpSigStub.exe
2016-04-18 20:01 - 2016-01-02 17:13 - 00000000 ____D C:\Users\Public\StarStableOnline
2016-04-18 20:01 - 2012-08-08 01:33 - 00000000 ___HD C:\Program Files (x86)\InstallShield Installation Information
2016-04-16 12:04 - 2013-08-22 11:36 - 00000000 ____D C:\WINDOWS\rescache
2016-04-15 16:53 - 2013-08-22 10:44 - 00481880 _____ C:\WINDOWS\system32\FNTCACHE.DAT
2016-04-15 16:49 - 2013-08-22 11:36 - 00000000 ___RD C:\WINDOWS\ToastData
2016-04-12 16:49 - 2013-07-17 16:57 - 00000000 ____D C:\WINDOWS\system32\MRT
2016-04-12 16:43 - 2013-02-11 10:57 - 135176864 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2016-04-12 15:36 - 2016-01-13 06:57 - 00177488 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ksecpkg.sys
2016-04-12 15:34 - 2016-03-08 15:48 - 01737080 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntdll.dll
2016-04-12 15:34 - 2016-03-08 15:48 - 01501488 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ntdll.dll
2016-04-12 15:34 - 2016-03-08 15:48 - 00246784 _____ (Microsoft Corporation) C:\WINDOWS\system32\microsoft-windows-system-events.dll

==================== Files in the root of some directories =======

2013-05-19 00:33 - 2013-05-21 15:23 - 0000256 _____ () C:\Users\Jennifer\AppData\Roaming\burnaware.ini
2013-06-12 14:04 - 2013-06-12 14:04 - 0000017 _____ () C:\Users\Jennifer\AppData\Local\resmon.resmoncfg

==================== Bamital & volsnap =================

(There is no automatic fix for files that do not pass verification.)

C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2016-05-08 12:57

==================== End of FRST.txt ============================

jennmay · 2016/05/08

Additional scan result of Farbar Recovery Scan Tool (x64) Version:07-05-2016
Ran by Jennifer (2016-05-08 15:01:59)
Running from C:\Users\Jennifer\Downloads
Windows 8.1 (X64) (2013-10-29 16:41:24)
Boot Mode: Normal
==========================================================

==================== Accounts: =============================

Administrator (S-1-5-21-4138267930-531590921-627095188-500 - Administrator - Disabled)
Guest (S-1-5-21-4138267930-531590921-627095188-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-4138267930-531590921-627095188-1003 - Limited - Enabled)
Jennifer (S-1-5-21-4138267930-531590921-627095188-1001 - Administrator - Enabled) => C:\Users\Jennifer
rylie_000 (S-1-5-21-4138267930-531590921-627095188-1004 - Limited - Enabled) => C:\Users\rylie_000

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20060 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 14.0.0.110 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.2.152 - Adobe Systems, Inc.)
Agatha Christie - Death on the Nile (x32 Version: 2.2.0.98 - WildTangent) Hidden
Aloha TriPeaks (x32 Version: 2.2.0.98 - WildTangent) Hidden
Apple Application Support (32-bit) (HKLM-x32\...\{AFA1153A-F547-409B-B837-3A0D6C5A3FEC}) (Version: 3.1.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{D7B824DE-DA32-4772-9E5E-39C5158136A7}) (Version: 3.1.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.17 - Piriform)
Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
CyberLink MediaEspresso 6.5 (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.3318_45364 - CyberLink Corp.)
CyberLink PowerDVD 10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.4220.52 - CyberLink Corp.)
Delicious: Emily's True Love Premium Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
Etron USB3.0 Host Controller (x32 Version: 0.115 - Etron Technology) Hidden
Facebook Video Calling 2.0.0.447 (HKLM-x32\...\{8DF41A9F-FE13-43E8-A003-5F9B55A011EE}) (Version: 2.0.447 - Skype Limited)
Final Drive: Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
Gateway Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.3006 - Gateway Incorporated)
Gateway Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.3011 - Gateway Incorporated)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 50.0.2661.94 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.29.5 - Google Inc.) Hidden
Hotkey Utility (HKLM-x32\...\{A6DC88AD-501A-44BC-884D-57435F972E2C}) (Version: 3.00.3003 - Gateway Incorporated)
iCloud (HKLM\...\{709A2D23-C25E-47B5-9268-CB6FEE648504}) (Version: 4.1.1.53 - Apple Inc.)
Identity Card (HKLM-x32\...\{3D9CB654-99AD-4301-89C6-0D12A790767C}) (Version: 2.00.3004 - Gateway Incorporated)
Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)
Intel(R) SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
ITE Infrared Transceiver (HKLM-x32\...\{40580068-9B10-40B5-9548-536CE88AB23C}) (Version: 1.02.0013 - ITE)
iTunes (HKLM\...\{93F2A022-6C37-48B8-B241-FFABD9F60C30}) (Version: 12.1.2.27 - Apple Inc.)
Java 7 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.450 - Oracle)
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Live Updater (HKLM-x32\...\{EE26E302-876A-48D9-9058-3129E5B99999}) (Version: 2.00.3003 - Gateway Incorporated)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: - Microsoft Corporation)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\OneDriveSetup.exe) (Version: 17.3.6386.0412 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{14297226-E0A0-3781-8911-E9D529552663}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden
Nero 12 Essentials OEM.a01 (HKLM-x32\...\{9BF0D9FE-9893-4647-81B9-17B7BEA4E6FD}) (Version: 12.5.00000 - Nero AG)
Nero BackItUp 12 Essentials OEM.a01 (HKLM-x32\...\{B2B0EC73-AD4A-4716-A3DE-CEA8440B309B}) (Version: 12.5.00000 - Nero AG)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4815.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4815.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4815.1002 - Microsoft Corporation) Hidden
Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PointGrab Hand Gesture Control (HKLM-x32\...\InstallShield_{4B145183-E986-4585-ADDF-0C73DB575112}) (Version: 3.2.0.10495 - PointGrab)
PointGrab Hand Gesture Control (x32 Version: 3.2.0.10495 - PointGrab) Hidden
PointGrab Hand Gesture Control Tutorial (HKLM-x32\...\InstallShield_{92586A21-3E08-4055-B413-8ACCAAB50A42}) (Version: 3.2.0.9896 - PointGrab)
PointGrab Hand Gesture Control Tutorial (x32 Version: 3.2.0.9896 - PointGrab) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
Prerequisite installer (x32 Version: 12.0.0002 - Nero AG) Hidden
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.206 - Qualcomm Atheros Communications)
Qualcomm Atheros WiFi Driver Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 11.05 - Qualcomm Atheros)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.2.612.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6680 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.2.8400.28123 - Realtek Semiconductor Corp.)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden
THX TruStudio Pro (HKLM-x32\...\{97BE901A-9940-4ACF-9921-A6FAA284AC03}) (Version: 1.04.02 - Creative Technology Limited)
Unity Web Player (HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\UnityWebPlayer) (Version: - Unity Technologies ApS)
Update for Japanese Microsoft IME Postal Code Dictionary (HKLM-x32\...\{15015752-9990-4516-A2B1-93823281FB8E}) (Version: 15.0.1759 - Microsoft Corporation)
Update for Japanese Microsoft IME Standard Dictionary (HKLM-x32\...\{E75B82FD-B6FD-4653-8685-F3A97BDFEA6E}) (Version: 15.0.2013 - Microsoft Corporation)
Update for Japanese Microsoft IME Standard Extended Dictionary (HKLM-x32\...\{01E87699-A49D-413A-B75B-7C434FEF979C}) (Version: 15.0.2013 - Microsoft Corporation)
Update Installer for WildTangent Games App (x32 Version: - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.3.0 - WildTangent)
WildTangent Games App (x32 Version: 4.0.10.17 - WildTangent) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-4138267930-531590921-627095188-1001_Classes\CLSID\{162C6FB5-44D3-435B-903D-E613FA093FB5}\InprocServer32 -> C:\Users\Jennifer\AppData\Local\Microsoft\OneDrive\17.3.6386.0412\amd64\FileCoAuthLib64.dll ()
CustomCLSID: HKU\S-1-5-21-4138267930-531590921-627095188-1001_Classes\CLSID\{71DCE5D6-4B57-496B-AC21-CD5B54EB93FD}\localserver32 -> C:\Users\Jennifer\AppData\Local\Microsoft\OneDrive\17.3.6386.0412\FileCoAuth.exe (Microsoft Corporation)

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {1A39B16F-1569-456D-ADBF-7AF0D982712A} - System32\Tasks\Microsoft OneDrive Auto Update Task-S-1-5-21-4138267930-531590921-627095188-1001 => C:\Users\Jennifer\AppData\Local\Microsoft\OneDrive\OneDrive.exe [2016-04-23] (Microsoft Corporation)
Task: {2B56C609-C793-4C0A-A7ED-365058F5A42A} - System32\Tasks\ALUAgent => C:\Program Files (x86)\Gateway\Live Updater\liveupdater_agent.exe [2012-06-21] ()
Task: {32A787F9-8345-4E2F-BBA9-5C3A97600DFF} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2016-04-15] (Piriform Ltd)
Task: {341337D4-B173-4065-9237-47E4CBED7065} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\OLicenseHeartbeat.exe [2016-03-18] (Microsoft Corporation)
Task: {356CBF52-5C83-4564-B064-81E9754520D8} - System32\Tasks\Power Management => C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe [2012-08-22] (Acer Incorporated)
Task: {3612C900-DC90-4477-B030-685B0F6DEFE3} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-29] (Google Inc.)
Task: {3896737A-A5A2-45E0-B9E3-F8FBDE3F9734} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\WINDOWS\system32\MRT.exe [2016-04-12] (Microsoft Corporation)
Task: {3FEABC61-FFFB-46F3-8F7A-03E26248F0D3} - System32\Tasks\Hotkey Utility => C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe [2012-08-06] (Acer Incorporated)
Task: {5463DC60-9759-466E-903A-99D9B20C5AAF} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-29] (Google Inc.)
Task: {598CD34D-6C49-4935-82B5-F204574AE9CE} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2016-02-09] (Microsoft Corporation)
Task: {71108154-89AE-4161-9C03-1B7689641DD6} - System32\Tasks\ALU => C:\Program Files (x86)\Gateway\Live Updater\updater.exe [2012-08-24] ()
Task: {8F173E42-10E5-42BB-836A-3F4916132E45} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {9C33C7D4-8D25-4EC5-B2CE-A1EEF8E41412} - System32\Tasks\DeviceDetector => C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe [2012-09-18] (CyberLink)
Task: {B8CE3FAB-5D1C-47CA-A450-62624A9CEC8E} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2015-10-30] (Microsoft Corporation)
Task: {C9F1103C-B002-4246-82EB-672677F1E036} - System32\Tasks\Recovery Management\Notification => C:\Program Files\Gateway\Gateway Recovery Management\Notification\Notification.exe [2012-07-31] (Acer Incorporated)
Task: {D6D24FF5-13BC-4D5E-8C77-FA382C16806D} - System32\Tasks\Microsoft\Windows\Setup\gwx\rundetector => C:\Windows\system32\GWX\GWXDetector.exe [2016-04-26] (Microsoft Corporation)
Task: {E200FDA0-792C-4476-8516-CBB5AD120671} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2016-02-09] (Microsoft Corporation)
Task: {F2A072A9-2332-4C5E-B681-00CD1B02A287} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2015-12-14] (Adobe Systems Incorporated)
Task: {FB11BECA-2806-4458-87D3-592570C145BB} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2015-10-30] (Microsoft Corporation)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\WINDOWS\Tasks\FacebookUpdateTaskUserS-1-5-21-4138267930-531590921-627095188-1001Core1cf1a2955680a82.job => C:\Users\Jennifer\AppData\Local\Facebook\Update\FacebookUpdate.exe
Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Shortcuts =============================

(The entries could be listed to be restored or removed.)

==================== Loaded Modules (Whitelisted) ==============

2015-03-20 18:12 - 2015-03-20 18:12 - 00085832 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2015-03-20 18:12 - 2015-03-20 18:12 - 01346344 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2014-03-21 06:15 - 2015-10-13 05:34 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll
2015-10-30 14:50 - 2015-09-01 12:04 - 08901184 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2015-07-03 08:01 - 2015-07-03 08:01 - 00183296 _____ () C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\ErrorReporting.dll
2012-09-13 06:37 - 2010-08-11 17:53 - 00238592 _____ () C:\Windows\SYSTEM32\APOMgr64.DLL
2012-12-14 02:42 - 2012-12-14 02:42 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2012-08-10 21:28 - 2012-08-10 21:28 - 00384128 _____ () C:\Program Files (x86)\Bluetooth Suite\ContactsApi.dll
2016-02-23 15:41 - 2016-02-23 15:41 - 00325824 _____ () C:\Program Files\Microsoft Office 15\Root\VFS\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\AppVIsvStream32.dll
2012-09-13 06:23 - 2012-06-24 22:41 - 01198912 _____ () C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\ACE.dll
2015-10-30 14:50 - 2015-09-01 08:25 - 08901184 _____ () C:\Program Files\Microsoft Office 15\root\Office15\1033\GrooveIntlResource.dll
2016-05-02 20:15 - 2016-04-27 19:25 - 01738904 _____ () C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.94\libglesv2.dll
2016-05-02 20:15 - 2016-04-27 19:25 - 00086168 _____ () C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.94\libegl.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

==================== Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)

==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2013-08-22 09:25 - 2013-08-22 09:25 - 00000824 ____A C:\WINDOWS\system32\Drivers\etc\hosts

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-4138267930-531590921-627095188-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\Jennifer\Downloads\amazing-artistic-wallpapers-screensavers.jpg
DNS Servers: 75.75.75.75 - 75.75.76.76
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

HKLM\...\StartupApproved\Run: => "iTunesHelper "
HKLM\...\StartupApproved\Run32: => "SunJavaUpdateSched "
HKLM\...\StartupApproved\Run32: => "Adobe ARM "
HKLM\...\StartupApproved\Run32: => "APSDaemon "
HKLM\...\StartupApproved\Run32: => "iTunesHelper "
HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\StartupApproved\StartupFolder: => "Send to OneNote.lnk "
HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\StartupApproved\Run: => "Facebook Update "
HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\StartupApproved\Run: => "CCleaner Monitoring "
HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\StartupApproved\Run: => "Steam "

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [vm-monitoring-nb-session] => (Allow) LPort=139
FirewallRules: [UDP Query User{E64121C0-35E0-4DEB-B0BD-03FFED213C3F}C:\windows\syswow64\javaw.exe] => (Allow) C:\windows\syswow64\javaw.exe
FirewallRules: [TCP Query User{AC4E285C-500A-4AFD-848A-530B150F059D}C:\windows\syswow64\javaw.exe] => (Allow) C:\windows\syswow64\javaw.exe
FirewallRules: [{3BD4A689-814C-4AA7-91CF-BBF6AE6C5031}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD10\PowerDVD10.EXE
FirewallRules: [{DA109368-C6FF-4700-8C1F-4B14EB9E8F75}] => (Allow) C:\program files (x86)\nero\nero 12\nero backitup\backitup.exe
FirewallRules: [{7A94D573-8340-4B59-A04E-7E7256C3CD35}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{B720A7A3-2FD0-40A2-83BF-F85E297AEF17}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{EDCB2ADF-D86F-4E13-8DA3-3A282A746C17}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{C3390A29-360E-4D49-A7B3-C4330693F787}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{2BDF414A-107A-4CB3-86A1-290C8BA0AEBF}] => (Allow) C:\Users\Jennifer\AppData\Local\Facebook\Video\Skype\FacebookVideoCalling.exe
FirewallRules: [{C5120C0E-BEAA-4C45-BA20-335E0229EB8C}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\outlook.exe
FirewallRules: [{1B69F3E1-2616-42E0-B510-CE9EDDF820CD}] => (Allow) C:\Program Files\iTunes\iTunes.exe
FirewallRules: [{C1A363C4-D23B-4078-BFAF-40BB1749E399}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\Lync.exe
FirewallRules: [{F34E851B-DE63-45CF-A4B9-98F484EF642E}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\UcMapi.exe
FirewallRules: [{AD3CEDD1-0C37-4A3D-AC0A-C4F23E073314}] => (Allow) C:\Users\Jennifer\AppData\Local\Microsoft\OneDrive\OneDrive.exe
FirewallRules: [{A2040341-0BCE-41E1-B116-D47B96B0A9C7}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\Lync.exe
FirewallRules: [{3D804209-F03E-4241-8D0C-A74A40311233}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\UcMapi.exe
FirewallRules: [{354B37CB-694B-4EBA-8BFA-DB45187C8BA8}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

==================== Restore Points =========================

18-04-2016 19:59:29 Removed QuickTime 7
25-04-2016 20:26:11 Scheduled Checkpoint
03-05-2016 17:12:34 Scheduled Checkpoint

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (05/08/2016 02:54:54 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: svchost.exe_PcaSvc, version: 6.3.9600.17415, time stamp: 0x54504177
Faulting module name: ntdll.dll, version: 6.3.9600.18194, time stamp: 0x56951674
Exception code: 0xc0000008
Fault offset: 0x00000000000925fa
Faulting process id: 0x1b0
Faulting application start time: 0xsvchost.exe_PcaSvc0
Faulting application path: svchost.exe_PcaSvc1
Faulting module path: svchost.exe_PcaSvc2
Report Id: svchost.exe_PcaSvc3
Faulting package full name: svchost.exe_PcaSvc4
Faulting package-relative application ID: svchost.exe_PcaSvc5

Error: (05/08/2016 01:04:36 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program wwahost.exe version 6.3.9600.17415 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 4e8

Start Time: 01d1a94af9a4b7ce

Termination Time: 4294967295

Application Path: C:\WINDOWS\syswow64\wwahost.exe

Report Id: f01f7408-153e-11e6-bf04-74e54388d092

Faulting package full name: Microsoft.SkypeApp_3.1.0.1016_x86__kzf8qxf38zg5c

Faulting package-relative application ID: App

Error: (05/08/2016 12:40:05 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program chrome.exe version 50.0.2661.94 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 390

Start Time: 01d1a940f8f98a42

Termination Time: 4294967295

Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Report Id: 4ae5db94-153b-11e6-bf04-74e54388d092

Faulting package full name:

Faulting package-relative application ID:

Error: (05/08/2016 11:12:40 AM) (Source: Microsoft-Windows-LocationProvider) (EventID: 2006) (User: NT AUTHORITY)
Description: There was an error with the Windows Location Provider database

Error: (05/08/2016 10:30:49 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program CCleaner64.exe version 5.17.0.5590 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 128c

Start Time: 01d1a934ec025a21

Termination Time: 15

Application Path: C:\Program Files\CCleaner\CCleaner64.exe

Report Id: 691eca88-1529-11e6-bf02-74e54388d092

Faulting package full name:

Faulting package-relative application ID:

Error: (05/05/2016 05:08:59 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 53500

Error: (05/05/2016 05:08:59 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 53500

Error: (05/05/2016 05:08:59 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/05/2016 05:08:44 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 37875

Error: (05/05/2016 05:08:44 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 37875

System errors:
=============
Error: (05/08/2016 02:55:57 PM) (Source: Service Control Manager) (EventID: 7032) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Device Association Service service, but this action failed with the following error:
%%1056

Error: (05/08/2016 02:54:57 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (05/08/2016 02:54:57 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The WLAN AutoConfig service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (05/08/2016 02:54:57 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Diagnostic System Host service terminated unexpectedly. It has done this 1 time(s).

Error: (05/08/2016 02:54:57 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Distributed Link Tracking Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (05/08/2016 02:54:57 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Superfetch service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (05/08/2016 02:54:57 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Program Compatibility Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (05/08/2016 02:54:57 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Network Connection Broker service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (05/08/2016 02:54:57 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Human Interface Device Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (05/08/2016 02:54:57 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Device Association Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

CodeIntegrity:
===================================
Date: 2016-05-07 14:45:26.907
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-07 14:45:26.597
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-07 14:45:26.286
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-07 14:45:25.950
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-07 14:45:25.604
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-07 14:45:25.218
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-07 14:45:24.783
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-07 14:45:24.415
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-07 14:45:24.028
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-07 14:45:11.644
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

==================== Memory info ===========================

Processor: Intel(R) Pentium(R) CPU G645 @ 2.90GHz
Percentage of memory in use: 31%
Total physical RAM: 6024.01 MB
Available physical RAM: 4128.34 MB
Total Virtual: 6984.01 MB
Available Virtual: 4681.76 MB

==================== Drives ================================

Drive c: (Gateway) (Fixed) (Total:911.36 GB) (Free:834.8 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 1954DF19)

Partition: GPT.

==================== End of Addition.txt ============================

broni · 2016/05/08

Welcome aboard

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.

If you're stuck, or you're not sure about certain step, always ask before doing anything else.

Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.

Never run more than one scan at a time.

Keep updating me regarding your computer behavior, good, or bad.

The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.

If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.

I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

==================================

Download RogueKiller from one of the following links and save it to your Desktop:

Link 1
Link 2

Close all the running programs

Windows Vista/7/8 users: right click on RogueKiller.exe, click Run as Administrator

Otherwise just double-click on RogueKiller.exe

Pre-scan will start. Let it finish.

Click on SCAN button.

Wait until the Status box shows Scan Finished

Click on Delete.

Wait until the Status box shows Deleting Finished.

Click on Report and copy/paste the content of the Notepad into your next reply.

RKreport.txt could also be found on your desktop.

If more than one log is produced post all logs.

If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.

At the end, be sure a checkmark is placed next to the following:

Launch Malwarebytes Anti-Malware

A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

Click Finish.

On the Dashboard, click the 'Update Now >>' link

After the update completes, click the 'Scan Now >>' button.

Or, on the Dashboard, click the Scan Now >> button.

If an update is available, click the Update Now button.

A Threat Scan will begin.

When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.

In most cases, a restart will be required.

Wait for the prompt to restart the computer to appear, then click on Yes.

If you already have MBAM 2.0 installed:

On the Dashboard, click the 'Update Now >>' link

After the update completes, click the 'Scan Now >>' button.

Or, on the Dashboard, click the Scan Now >> button.

If an update is available, click the Update Now button.

A Threat Scan will begin.

When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.

In most cases, a restart will be required.

Wait for the prompt to restart the computer to appear, then click on Yes.

How to get logs:
(Export log to save as txt)

After the restart once you are back at your desktop, open MBAM once more.

Click on the History tab > Application Logs.

Double click on the Scan Log which shows the Date and time of the scan just performed.

Click 'Export'.

Click 'Text file (*.txt)'

In the Save File dialog box which appears, click on Desktop.

In the File name: box type a name for your scan log.

A message box named 'File Saved' should appear stating "Your file has been successfully exported ".

Click Ok

Attach that saved log to your next reply.

(Copy to clipboard for pasting into forum replies or tickets)

After the restart once you are back at your desktop, open MBAM once more.

Click on the History tab > Application Logs.

Double click on the Scan Log which shows the Date and time of the scan just performed.

Click 'Copy to Clipboard'

Paste the contents of the clipboard into your reply.

Please download AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.

Double click on adwcleaner.exe to run the tool.

Click on Scan button.

When the scan has finished click on Clean button.

Your computer will be rebooted automatically. A text file will open after the restart.

Please post the contents of that logfile with your next reply.

You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.

Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator ".

The tool will open and start scanning your system.

Please be patient as this can take a while to complete depending on your system's specifications.

On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

Post the contents of JRT.txt into your next message.

jennmay · 2016/05/08

RogueKiller V12.1.4.0 (x64) [Apr 25 2016] (Free) by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/software/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 8.1 (6.3.9600) 64 bits version
Started in : Normal mode
User : Jennifer [Administrator]
Started from : C:\Users\Jennifer\Downloads\RogueKiller.exe
Mode : Scan -- Date : 05/08/2016 21:24:45

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 0 ¤¤¤

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: ST1000DM003-9YN162 +++++
--- User ---
[MBR] fa6f2327aa86f134f1948e20b1832640
[BSP] 98cf43c16e1733dc31581574aa6e9927 : Empty|VT.Unknown MBR Code
Partition table:
0 - [SYSTEM][MAN-MOUNT] Basic data partition | Offset (sectors): 2048 | Size: 400 MB
1 - [MAN-MOUNT] EFI system partition | Offset (sectors): 821248 | Size: 300 MB
2 - [MAN-MOUNT] Microsoft reserved partition | Offset (sectors): 1435648 | Size: 128 MB
3 - Basic data partition | Offset (sectors): 1697792 | Size: 933233 MB
4 - [SYSTEM][MAN-MOUNT] | Offset (sectors): 1912958976 | Size: 350 MB
5 - [SYSTEM][MAN-MOUNT] Basic data partition | Offset (sectors): 1913675776 | Size: 19457 MB
User = LL1 ... OK
User = LL2 ... OK

jennmay · 2016/05/08

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.6 (04.25.2016)
Operating System: Windows 8.1 x64
Ran by Jennifer (Administrator) on Sun 05/08/2016 at 17:32:56.79
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

File System: 5

Successfully deleted: C:\end (File)
Successfully deleted: C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_kdidombaedgpfiiedeimiebkmbilgmlc_0.localstorage (File)
Successfully deleted: C:\Users\Jennifer\AppData\Local\swvupdater (Folder)
Successfully deleted: C:\Program Files (x86)\hidefmedia (Folder)
Successfully deleted: C:\Program Files (x86)\oapps (Folder)

Registry: 2

Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2BF01FDE-089F-4B6F-AF75-ACB2161B0C03} (Registry Key)
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{4527930E-7453-41CD-AA45-6403F3522789} (Registry Key)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 05/08/2016 at 17:35:01.42
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

jennmay · 2016/05/08

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 5/8/2016
Scan Time: 9:31 PM
Logfile: mbb.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.05.08.04
Rootkit Database: v2016.05.06.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Jennifer

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 331959
Time Elapsed: 6 min, 45 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

jennmay · 2016/05/08

# AdwCleaner v5.115 - Logfile created 08/05/2016 at 17:39:12
# Updated 01/05/2016 by Xplode
# Database : 2016-05-08.4 [Server]
# Operating system : Windows 8.1 (X64)
# Username : Jennifer - JENNIFER
# Running from : C:\Users\Jennifer\Downloads\adwcleaner_5.115.exe
# Option : Clean
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

***** [ DLLs ] *****

***** [ WMI ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\SelectionLinks.DLL
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FB684D26-01F4-4D9D-87CB-F486BEBA56DC}
[-] Key Deleted : HKCU\Software\AppDataLow\Software\Conduit

***** [ Web browsers ] *****

[-] [C:\Users\rylie_000\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\rylie_000\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : babylon.com
[-] [C:\Users\rylie_000\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com

*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C1].txt - [1284 bytes] - [08/05/2016 17:39:12]
C:\AdwCleaner\AdwCleaner[S1].txt - [1410 bytes] - [08/05/2016 17:37:16]

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1430 bytes] ##########

jennmay · 2016/05/08

After all that I am still running sluggish.

broni · 2016/05/09

What exactly is sluggish?

Re-run Farbar Recovery Scan Tool (FRST/FRST64) you ran at the very beginning of this topic.

Double click to run it.

Make sure you checkmark Addition.txt box.

Press Scan button.

Scan will create two logs, FRST.txt and Addition.txt in the same directory the tool is run. Please copy and paste them to your reply.

jennmay · 2016/05/09

Well when I go from page to page it takes forever to load. I can not watch videos without it buffering and loading when I never have had that issue before. Sometimes Chrome will just stop responding. Also it will freeze up and nothing will work not even ctrl/alt/delete to bring up task manager. So then I have to push the power off and restart my computer or it will just stay frozen.

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:09-05-2016
Ran by Jennifer (administrator) on JENNIFER (09-05-2016 21:40:08)
Running from C:\Users\Jennifer\Downloads
Loaded Profiles: Jennifer (Available Profiles: Jennifer & rylie_000)
Platform: Windows 8.1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Qualcomm Atheros Commnucations) C:\Program Files (x86)\Bluetooth Suite\AdminService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe
(Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe
(PointGrab LTD) C:\Program Files (x86)\PointGrab\Hand Gesture Control\PGService.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe
(Atheros) C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe
(Microsoft Corporation) C:\Windows\System32\InputMethod\JPN\JpnIME.exe
(Acer Incorporated) C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(PointGrab LTD) C:\Program Files (x86)\PointGrab\Hand Gesture Control\PGPanel.exe
(ITE Tech. Inc.) C:\Program Files (x86)\ITE\ITE Infrared Transceiver\CIRAP.exe
(Creative Technology Ltd) C:\Program Files (x86)\Creative\THX TruStudio Pro\THXAudioCP\THXAudio.exe
(Acer Incorporated) C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Acer Incorporated) C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe
(CyberLink) C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\CSISYNCCLIENT.EXE
(Qualcomm Atheros) C:\Program Files (x86)\Bluetooth Suite\BtTray.exe
(Qualcomm Atheros Commnucations) C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
(WildTangent) C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe
(Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\livecomm.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [12921488 2012-07-02] (Realtek Semiconductor)
HKLM\...\Run: [BtPreLoad] => C:\Program Files (x86)\Bluetooth Suite\BtPreLoad.exe [64640 2012-08-10] ()
HKLM\...\Run: [THXCfg64] => C:\Windows\system32\RunDLL32.exe C:\Windows\system32\THXCfg64.dll,RunDLLEntry THXCfg64
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [169768 2015-04-07] (Apple Inc.)
HKLM-x32\...\Run: [CIRAP] => C:\Program Files (x86)\ITE\ITE Infrared Transceiver\CIRAP.exe [604304 2012-07-06] (ITE Tech. Inc.)
HKLM-x32\...\Run: [THX Audio Control Panel] => C:\Program Files (x86)\Creative\THX TruStudio Pro\THXAudioCP\THXAudio.exe [1517056 2011-08-29] (Creative Technology Ltd)
HKLM-x32\...\Run: [UpdReg] => C:\Windows\UpdReg.EXE
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [60712 2015-03-20] (Apple Inc.)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation)
Winlogon\Notify\igfxcui: C:\WINDOWS\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\Run: [Facebook Update] => C:\Users\Jennifer\AppData\Local\Facebook\Update\FacebookUpdate.exe [138096 2014-01-25] (Facebook Inc.)
HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [8698584 2016-04-15] (Piriform Ltd)
HKU\S-1-5-21-4138267930-531590921-627095188-1001\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\WINDOWS\system32\Ribbons.scr [132608 2014-10-28] (Microsoft Corporation)
HKU\S-1-5-18\...\Run: [KSS] => "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan\kss.exe" autorun
ShellIconOverlayIdentifiers-x32: [ SkyDrivePro1 (ErrorConflict)] -> {8BA85C75-763B-4103-94EB-9470F12FE0F7} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL [2016-04-19] (Microsoft Corporation)
ShellIconOverlayIdentifiers-x32: [ SkyDrivePro2 (SyncInProgress)] -> {CD55129A-B1A1-438E-A425-CEBC7DC684EE} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL [2016-04-19] (Microsoft Corporation)
ShellIconOverlayIdentifiers-x32: [ SkyDrivePro3 (InSync)] -> {E768CD3B-BDDC-436D-9C13-E1B39CA257B1} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL [2016-04-19] (Microsoft Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Hand Gesture Control.lnk [2012-09-13]
ShortcutTarget: Hand Gesture Control.lnk -> C:\Windows\Installer\{4B145183-E986-4585-ADDF-0C73DB575112}\NewShortcut2_B6E756492E054C52892B86CE7391EFC9.exe (Flexera Software LLC)
Startup: C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ComcastUsageMeter.lnk [2014-07-15]
ShortcutTarget: ComcastUsageMeter.lnk -> C:\Program Files (x86)\ComcastUsageMeter\ComcastUsageMeter.exe (No File)
Startup: C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Send to OneNote.lnk [2013-11-05]
ShortcutTarget: Send to OneNote.lnk -> C:\Program Files\Microsoft Office 15\root\office15\onenotem.exe (Microsoft Corporation)
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
CHR HKU\S-1-5-21-4138267930-531590921-627095188-1001\SOFTWARE\Policies\Google: Restriction <======= ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76
Tcpip\..\Interfaces\{20162B3B-99E4-437E-BE31-9EB5D2504B65}: [DhcpNameServer] 75.75.75.75 75.75.76.76

Internet Explorer:
==================
HKU\S-1-5-21-4138267930-531590921-627095188-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.msn.com/?pc=MSE1
HKU\S-1-5-21-4138267930-531590921-627095188-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
SearchScopes: HKU\S-1-5-21-4138267930-531590921-627095188-1001 -> DefaultScope {4527930E-7453-41CD-AA45-6403F3522789} URL =
BHO: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll [2016-03-18] (Microsoft Corporation)
BHO: CIESpeechBHO Class -> {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} -> C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll [2012-08-10] (Qualcomm Atheros Commnucations)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL [2016-04-19] (Microsoft Corporation)
BHO-x32: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll [2016-03-18] (Microsoft Corporation)
BHO-x32: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll [2013-10-08] (Oracle Corporation)
BHO-x32: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL [2016-04-19] (Microsoft Corporation)
BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll [2013-10-08] (Oracle Corporation)
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL [2015-02-03] (Microsoft Corporation)

FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_17_0_0_169.dll [2015-04-30] ()
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.41212.0\npctrl.dll [2015-12-12] ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_17_0_0_169.dll [2015-04-30] ()
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\WINDOWS\SysWOW64\Adobe\Director\np32dsw_1212152.dll [2014-05-30] (Adobe Systems, Inc.)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2014-10-30] ()
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll [2012-06-06] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2012-06-06] (Intel Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=10.45.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll [2013-10-08] (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.45.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll [2013-10-08] (Oracle Corporation)
FF Plugin-x32: @microsoft.com/Lync,version=15.0 -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll [2015-11-03] (Microsoft Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.41212.0\npctrl.dll [2015-12-12] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL [2013-07-12] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.29.5\npGoogleUpdate3.dll [2016-02-01] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.29.5\npGoogleUpdate3.dll [2016-02-01] (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\5\NP_wtapp.dll [2015-04-18] ()
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2015-12-18] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-4138267930-531590921-627095188-1001: @Skype Limited.com/Facebook Video Calling Plugin -> C:\Users\Jennifer\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll [2013-11-06] (Skype Limited)
FF Plugin HKU\S-1-5-21-4138267930-531590921-627095188-1001: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Jennifer\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll [2014-04-05] (Unity Technologies ApS)

Chrome:
=======
CHR HomePage: Default -> chrome-internal:
CHR StartupUrls: Default -> "hxxps://www.google.com/ "
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.94\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.94\ppGoogleNaClPluginChrome.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.94\pdf.dll => No File
CHR Plugin: (Norton Confidential) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.0.0.72_0\npcoplgn.dll => No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll => No File
CHR Plugin: (Intelu00AE Identity Protection Technology) - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
CHR Plugin: (Intelu00AE Identity Protection Technology) - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
CHR Profile: C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-02-03]
CHR Extension: (Google Drive) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-10-20]
CHR Extension: (WOT: Web of Trust, Website Reputation Ratings) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\bhmmomiinigofkjcapegjjndpbikblnp [2016-04-19]
CHR Extension: (YouTube) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-09-24]
CHR Extension: (HelloFax: 50 Free Fax Pages) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\bocmleclimfnadgmcdgecijlblfcmfnm [2015-02-25]
CHR Extension: (Google Search) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-10-26]
CHR Extension: (Facebook Unseen) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\dmdhkalcecemojegheiohcghkamlipof [2014-07-18]
CHR Extension: (Google Docs Offline) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-03-14]
CHR Extension: (AdBlock) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom [2016-04-15]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-04-01]
CHR Extension: (Gmail) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-03-27]

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77128 2015-01-19] (Apple Inc.)
R2 AtherosSvc; C:\Program Files (x86)\Bluetooth Suite\adminservice.exe [211584 2012-08-10] (Qualcomm Atheros Commnucations) [File not signed]
R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2829552 2016-03-08] (Microsoft Corporation)
R2 GamesAppIntegrationService; C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [373312 2015-04-30] (WildTangent)
R2 IconMan_R; C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2451456 2012-07-13] (Realsil Microelectronics Inc.) [File not signed]
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [165760 2012-07-17] (Intel Corporation)
R2 PGService; C:\Program Files (x86)\PointGrab\Hand Gesture Control\PGService.exe [53616 2012-08-22] (PointGrab LTD)
R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [366552 2015-07-07] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23824 2015-07-07] (Microsoft Corporation)
R2 ZAtheros Wlan Agent; C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe [81536 2012-08-01] (Atheros) [File not signed]

===================== Drivers (Whitelisted) ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 BTATH_LWFLT; C:\Windows\system32\DRIVERS\btath_lwflt.sys [76952 2012-08-10] (Qualcomm Atheros)
R3 BthA2DP; C:\Windows\system32\drivers\BthA2DP.sys [132608 2015-01-29] (Microsoft Corporation)
R3 BthHFAud; C:\Windows\system32\DRIVERS\BthHfAud.sys [32768 2014-10-08] (Microsoft Corporation)
S0 ebdrv; C:\Windows\System32\drivers\evbda.sys [3357024 2013-08-22] (Broadcom Corporation)
R3 ITECIRfilter; C:\Windows\system32\DRIVERS\ITECIRfilter.sys [18064 2012-06-20] (ITE Tech. Inc. )
R2 RtkIOAC60; C:\Windows\system32\DRIVERS\RtkIOAC60.sys [38504 2012-04-16] (Windows (R) Codename Longhorn DDK provider)
S0 WdBoot; C:\Windows\System32\drivers\WdBoot.sys [44560 2015-07-07] (Microsoft Corporation)
R0 WdFilter; C:\Windows\System32\drivers\WdFilter.sys [270168 2015-07-07] (Microsoft Corporation)
R2 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114520 2015-07-07] (Microsoft Corporation)
S3 X6va017; \??\C:\WINDOWS\SysWOW64\Drivers\X6va017 [X]
S3 X6va021; \??\C:\WINDOWS\SysWOW64\Drivers\X6va021 [X]
S3 X6va029; \??\C:\WINDOWS\SysWOW64\Drivers\X6va029 [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2016-05-09 21:26 - 2016-05-09 21:26 - 00000000 ____D C:\Users\Jennifer\Downloads\FRST-OlderVersion
2016-05-08 21:40 - 2016-05-08 21:40 - 00001037 _____ C:\mbb.txt
2016-05-08 21:38 - 2016-05-08 21:38 - 00001036 _____ C:\mb.txt
2016-05-08 17:36 - 2016-05-08 17:39 - 00000000 ____D C:\AdwCleaner
2016-05-08 17:36 - 2016-05-08 17:36 - 03615296 _____ C:\Users\Jennifer\Downloads\adwcleaner_5.115.exe
2016-05-08 17:35 - 2016-05-08 17:35 - 00001235 _____ C:\Users\Jennifer\Desktop\JRT.txt
2016-05-08 17:30 - 2016-05-08 17:32 - 01610816 _____ (Malwarebytes) C:\Users\Jennifer\Downloads\JRT.exe
2016-05-08 17:09 - 2016-05-08 17:09 - 24004168 _____ C:\Users\Jennifer\Downloads\RogueKiller.exe
2016-05-08 17:04 - 2016-05-08 21:12 - 00028272 _____ C:\WINDOWS\system32\Drivers\TrueSight.sys
2016-05-08 17:03 - 2016-05-08 17:09 - 00000000 ____D C:\ProgramData\RogueKiller
2016-05-08 17:00 - 2016-05-08 17:01 - 19779656 _____ C:\Users\Jennifer\Downloads\8358.tmp
2016-05-08 16:20 - 2016-05-08 16:36 - 00000000 ____D C:\ProgramData\Kaspersky Lab Setup Files
2016-05-08 15:01 - 2016-05-09 21:40 - 00018367 _____ C:\Users\Jennifer\Downloads\FRST.txt
2016-05-08 15:01 - 2016-05-09 21:40 - 00000000 ____D C:\FRST
2016-05-08 15:01 - 2016-05-09 21:26 - 02381312 _____ (Farbar) C:\Users\Jennifer\Downloads\FRST64.exe
2016-05-08 15:01 - 2016-05-08 15:02 - 00033332 _____ C:\Users\Jennifer\Downloads\Addition.txt
2016-05-08 12:42 - 2016-05-08 21:31 - 00192216 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
2016-05-08 12:42 - 2016-05-08 12:42 - 00001121 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2016-05-08 12:42 - 2016-05-08 12:42 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2016-05-08 12:42 - 2016-05-08 12:42 - 00000000 ____D C:\Program Files (x86)\Malwarebytes Anti-Malware
2016-05-08 12:42 - 2016-03-10 14:09 - 00065408 _____ (Malwarebytes Corporation) C:\WINDOWS\system32\Drivers\mwac.sys
2016-05-08 12:42 - 2016-03-10 14:08 - 00140672 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbamchameleon.sys
2016-05-08 12:42 - 2016-03-10 14:08 - 00027008 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbam.sys
2016-05-08 12:41 - 2016-05-08 12:41 - 22851472 _____ (Malwarebytes ) C:\Users\Jennifer\Downloads\mbam-setup-2.2.1.1043.exe
2016-05-08 12:30 - 2016-05-08 12:30 - 22851472 _____ (Malwarebytes ) C:\Users\Jennifer\Downloads\5F3F.tmp
2016-05-08 10:19 - 2016-05-08 10:19 - 06882192 _____ (Piriform Ltd) C:\Users\Jennifer\Downloads\ccsetup517.exe
2016-04-25 17:51 - 2016-04-25 17:51 - 06868672 _____ (Piriform Ltd) C:\Users\Jennifer\Downloads\ccsetup516.exe
2016-04-23 10:03 - 2016-04-23 10:03 - 00002353 _____ C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive for Business.lnk
2016-04-12 15:45 - 2016-04-04 02:35 - 00046768 _____ (Microsoft Corporation) C:\WINDOWS\system32\CompatTelRunner.exe
2016-04-12 15:45 - 2016-04-02 09:26 - 01386496 _____ (Microsoft Corporation) C:\WINDOWS\system32\appraiser.dll
2016-04-12 15:45 - 2016-04-02 09:26 - 01169408 _____ (Microsoft Corporation) C:\WINDOWS\system32\aeinv.dll
2016-04-12 15:45 - 2016-03-30 20:54 - 25817600 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll
2016-04-12 15:45 - 2016-03-28 09:21 - 00698368 _____ (Microsoft Corporation) C:\WINDOWS\system32\generaltel.dll
2016-04-12 15:45 - 2016-03-28 09:21 - 00499200 _____ (Microsoft Corporation) C:\WINDOWS\system32\devinv.dll
2016-04-12 15:45 - 2016-03-28 09:21 - 00279040 _____ (Microsoft Corporation) C:\WINDOWS\system32\invagent.dll
2016-04-12 15:45 - 2016-03-28 09:21 - 00215040 _____ (Microsoft Corporation) C:\WINDOWS\system32\aepic.dll
2016-04-12 15:45 - 2016-03-28 09:21 - 00076800 _____ (Microsoft Corporation) C:\WINDOWS\system32\acmigration.dll
2016-04-12 15:45 - 2016-03-15 19:00 - 00561952 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\cng.sys
2016-04-12 15:45 - 2016-03-15 10:14 - 01441792 _____ (Microsoft Corporation) C:\WINDOWS\system32\lsasrv.dll
2016-04-12 15:45 - 2016-03-11 10:48 - 00833024 _____ (Microsoft Corporation) C:\WINDOWS\system32\samsrv.dll
2016-04-12 15:45 - 2016-03-10 14:22 - 00201728 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxsmb20.sys
2016-04-12 15:45 - 2016-03-10 14:21 - 00401920 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxsmb.sys
2016-04-12 15:45 - 2016-03-10 14:20 - 00284672 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxsmb10.sys
2016-04-12 15:45 - 2016-03-10 13:44 - 00445440 _____ (Microsoft Corporation) C:\WINDOWS\system32\certcli.dll
2016-04-12 15:45 - 2016-03-10 13:16 - 00324096 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\certcli.dll
2016-04-12 15:45 - 2016-03-10 13:03 - 00111616 _____ (Microsoft Corporation) C:\WINDOWS\system32\samlib.dll
2016-04-12 15:45 - 2016-03-10 12:48 - 00064512 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\samlib.dll
2016-04-12 15:45 - 2016-03-03 12:47 - 02345472 _____ (Microsoft Corporation) C:\WINDOWS\system32\msxml3.dll
2016-04-12 15:45 - 2016-03-03 12:33 - 01556992 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msxml3.dll
2016-04-12 15:45 - 2016-03-02 21:39 - 01661576 _____ (Microsoft Corporation) C:\WINDOWS\system32\ole32.dll
2016-04-12 15:45 - 2016-03-02 21:39 - 01212248 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ole32.dll
2016-04-12 15:45 - 2016-02-05 10:46 - 01455104 _____ (Microsoft Corporation) C:\WINDOWS\system32\VSSVC.exe
2016-04-12 15:45 - 2016-02-03 11:14 - 00080896 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\IPMIDrv.sys
2016-04-12 15:45 - 2016-02-02 14:16 - 00112640 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\rasl2tp.sys
2016-04-12 15:45 - 2016-02-02 13:51 - 00162304 _____ (Microsoft Corporation) C:\WINDOWS\system32\WsmAuto.dll
2016-04-12 15:45 - 2016-02-02 13:19 - 00144384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WsmAuto.dll
2016-04-12 15:45 - 2016-02-02 13:01 - 00031744 _____ (Microsoft Corporation) C:\WINDOWS\system32\WsmAgent.dll
2016-04-12 15:45 - 2016-02-02 12:51 - 02609152 _____ (Microsoft Corporation) C:\WINDOWS\system32\WsmSvc.dll
2016-04-12 15:45 - 2016-02-02 12:48 - 00285184 _____ (Microsoft Corporation) C:\WINDOWS\system32\WsmWmiPl.dll
2016-04-12 15:45 - 2016-02-02 12:46 - 00026112 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WsmAgent.dll
2016-04-12 15:45 - 2016-02-02 12:41 - 02170880 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WsmSvc.dll
2016-04-12 15:45 - 2016-02-02 12:39 - 00236032 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WsmWmiPl.dll
2016-04-12 15:45 - 2016-01-27 11:18 - 00817664 _____ (Microsoft Corporation) C:\WINDOWS\system32\rpcss.dll
2016-04-12 15:45 - 2016-01-21 15:35 - 00952928 _____ (Microsoft Corporation) C:\WINDOWS\system32\mfmp4srcsnk.dll
2016-04-12 15:45 - 2016-01-21 14:42 - 00786152 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mfmp4srcsnk.dll
2016-04-12 15:44 - 2016-03-30 20:31 - 02892800 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll
2016-04-12 15:44 - 2016-03-30 20:28 - 00571904 _____ (Microsoft Corporation) C:\WINDOWS\system32\vbscript.dll
2016-04-12 15:44 - 2016-03-30 20:25 - 06052352 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9.dll
2016-04-12 15:44 - 2016-03-30 20:17 - 00817664 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript.dll
2016-04-12 15:44 - 2016-03-30 20:03 - 20352512 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll
2016-04-12 15:44 - 2016-03-30 19:56 - 00145408 _____ (Microsoft Corporation) C:\WINDOWS\system32\iepeers.dll
2016-04-12 15:44 - 2016-03-30 19:56 - 00092160 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtmled.dll
2016-04-12 15:44 - 2016-03-30 19:55 - 00315392 _____ (Microsoft Corporation) C:\WINDOWS\system32\dxtrans.dll
2016-04-12 15:44 - 2016-03-30 19:53 - 00496640 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\vbscript.dll
2016-04-12 15:44 - 2016-03-30 19:51 - 02285056 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll
2016-04-12 15:44 - 2016-03-30 19:50 - 01032704 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcomm.dll
2016-04-12 15:44 - 2016-03-30 19:45 - 00663552 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript.dll
2016-04-12 15:44 - 2016-03-30 19:45 - 00262144 _____ (Microsoft Corporation) C:\WINDOWS\system32\webcheck.dll
2016-04-12 15:44 - 2016-03-30 19:43 - 00806400 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeeds.dll
2016-04-12 15:44 - 2016-03-30 19:43 - 00725504 _____ (Microsoft Corporation) C:\WINDOWS\system32\ie4uinit.exe
2016-04-12 15:44 - 2016-03-30 19:43 - 00379392 _____ (Microsoft Corporation) C:\WINDOWS\system32\iedkcs32.dll
2016-04-12 15:44 - 2016-03-30 19:42 - 02131968 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcpl.cpl
2016-04-12 15:44 - 2016-03-30 19:39 - 15415808 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll
2016-04-12 15:44 - 2016-03-30 19:30 - 04611072 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll
2016-04-12 15:44 - 2016-03-30 19:30 - 02596864 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininet.dll
2016-04-12 15:44 - 2016-03-30 19:30 - 00279040 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dxtrans.dll
2016-04-12 15:44 - 2016-03-30 19:30 - 00128000 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iepeers.dll
2016-04-12 15:44 - 2016-03-30 19:27 - 00880128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcomm.dll
2016-04-12 15:44 - 2016-03-30 19:24 - 00230400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\webcheck.dll
2016-04-12 15:44 - 2016-03-30 19:23 - 02056192 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcpl.cpl
2016-04-12 15:44 - 2016-03-30 19:23 - 00693248 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeeds.dll
2016-04-12 15:44 - 2016-03-30 19:23 - 00330752 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iedkcs32.dll
2016-04-12 15:44 - 2016-03-30 19:21 - 13811712 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll
2016-04-12 15:44 - 2016-03-30 19:18 - 01547264 _____ (Microsoft Corporation) C:\WINDOWS\system32\urlmon.dll
2016-04-12 15:44 - 2016-03-30 19:06 - 00800768 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieapfltr.dll
2016-04-12 15:44 - 2016-03-30 19:05 - 02121216 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll
2016-04-12 15:44 - 2016-03-30 19:02 - 01311744 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\urlmon.dll
2016-04-12 15:44 - 2016-03-30 19:00 - 00710144 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieapfltr.dll
2016-04-12 15:42 - 2016-03-29 10:05 - 04175872 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32k.sys
2016-04-12 15:42 - 2016-03-10 15:19 - 07452512 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntoskrnl.exe
2016-04-12 15:42 - 2016-03-10 15:17 - 01663192 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.efi
2016-04-12 15:42 - 2016-03-10 15:17 - 01523216 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.exe
2016-04-12 15:42 - 2016-03-10 15:17 - 01490128 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.efi
2016-04-12 15:42 - 2016-03-10 15:17 - 01358960 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.exe
2016-04-12 15:42 - 2016-03-10 15:17 - 01133752 _____ (Microsoft Corporation) C:\WINDOWS\system32\KernelBase.dll
2016-04-12 15:42 - 2016-03-10 13:48 - 00862720 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KernelBase.dll
2016-04-12 15:42 - 2016-03-10 13:43 - 00161280 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msorcl32.dll
2016-04-12 15:42 - 2016-03-10 12:55 - 00166400 _____ (Microsoft Corporation) C:\WINDOWS\system32\mtxoci.dll
2016-04-12 15:42 - 2016-03-10 12:42 - 00116736 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mtxoci.dll
2016-04-12 15:42 - 2016-03-03 12:13 - 00059392 _____ (Microsoft Corporation) C:\WINDOWS\system32\basesrv.dll
2016-04-12 15:42 - 2016-02-08 21:31 - 22365472 _____ (Microsoft Corporation) C:\WINDOWS\system32\shell32.dll
2016-04-12 15:42 - 2016-02-08 21:31 - 19794896 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\shell32.dll
2016-04-12 15:42 - 2016-02-08 21:31 - 02757616 _____ (Microsoft Corporation) C:\WINDOWS\explorer.exe
2016-04-12 15:42 - 2016-02-08 21:31 - 02412576 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\explorer.exe
2016-04-12 15:42 - 2016-02-08 21:31 - 00273264 _____ (Microsoft Corporation) C:\WINDOWS\system32\SystemSettingsAdminFlows.exe
2016-04-12 15:42 - 2016-02-08 16:55 - 02712576 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ExplorerFrame.dll
2016-04-12 15:42 - 2016-02-08 16:15 - 02551808 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\themecpl.dll
2016-04-12 15:42 - 2016-02-08 16:02 - 01197056 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\usercpl.dll
2016-04-12 15:42 - 2016-02-08 15:48 - 12879360 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\twinui.dll
2016-04-12 15:42 - 2016-02-08 15:43 - 00524288 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingSyncHost.exe
2016-04-12 15:42 - 2016-02-08 15:40 - 00539648 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\hgcpl.dll
2016-04-12 15:42 - 2016-02-08 15:39 - 00305152 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\stobject.dll
2016-04-12 15:42 - 2016-02-08 15:37 - 00141312 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingMonitor.dll
2016-04-12 15:42 - 2016-02-08 15:35 - 00954880 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\twinui.appcore.dll
2016-04-12 15:42 - 2016-02-08 15:34 - 00667648 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingSyncCore.dll
2016-04-12 15:42 - 2016-02-08 15:33 - 00520192 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingSync.dll
2016-04-12 15:42 - 2016-02-08 14:50 - 03120640 _____ (Microsoft Corporation) C:\WINDOWS\system32\ExplorerFrame.dll
2016-04-12 15:42 - 2016-02-08 13:55 - 02592256 _____ (Microsoft Corporation) C:\WINDOWS\system32\themecpl.dll
2016-04-12 15:42 - 2016-02-08 13:33 - 01278464 _____ (Microsoft Corporation) C:\WINDOWS\system32\usercpl.dll
2016-04-12 15:42 - 2016-02-08 13:12 - 14466560 _____ (Microsoft Corporation) C:\WINDOWS\system32\twinui.dll
2016-04-12 15:42 - 2016-02-08 13:02 - 00653824 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingSyncHost.exe
2016-04-12 15:42 - 2016-02-08 13:00 - 00599552 _____ (Microsoft Corporation) C:\WINDOWS\system32\hgcpl.dll
2016-04-12 15:42 - 2016-02-08 12:58 - 00336384 _____ (Microsoft Corporation) C:\WINDOWS\system32\stobject.dll
2016-04-12 15:42 - 2016-02-08 12:55 - 00173056 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingMonitor.dll
2016-04-12 15:42 - 2016-02-08 12:53 - 02171904 _____ (Microsoft Corporation) C:\WINDOWS\system32\SystemSettingsAdminFlowUI.dll
2016-04-12 15:42 - 2016-02-08 12:53 - 01348096 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXDeploymentServer.dll
2016-04-12 15:42 - 2016-02-08 12:50 - 01220096 _____ (Microsoft Corporation) C:\WINDOWS\system32\twinui.appcore.dll
2016-04-12 15:42 - 2016-02-08 12:50 - 00841728 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingSyncCore.dll
2016-04-12 15:42 - 2016-02-08 12:48 - 00655872 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingSync.dll
2016-04-12 15:42 - 2016-02-08 12:47 - 02819584 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingsHandlers.dll
2016-04-12 15:42 - 2016-02-08 12:44 - 00955392 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXDeploymentExtensions.dll
2016-04-12 15:42 - 2016-02-06 19:05 - 00551256 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\vhdmp.sys
2016-04-12 15:42 - 2016-02-06 18:41 - 00316760 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\volsnap.sys
2016-04-12 15:42 - 2016-02-05 15:07 - 00378712 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\storport.sys
2016-04-12 15:42 - 2016-02-05 11:11 - 00845312 _____ (Microsoft Corporation) C:\WINDOWS\system32\BFE.DLL
2016-04-12 15:42 - 2016-02-05 11:11 - 00422400 _____ (Microsoft Corporation) C:\WINDOWS\system32\FWPUCLNT.DLL
2016-04-12 15:42 - 2016-02-05 11:07 - 00272384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\FWPUCLNT.DLL
2016-04-12 15:42 - 2016-02-05 11:02 - 01083904 _____ (Microsoft Corporation) C:\WINDOWS\system32\IKEEXT.DLL
2016-04-12 15:42 - 2016-02-04 14:07 - 00222720 _____ (Microsoft Corporation) C:\WINDOWS\system32\dhcpsapi.dll
2016-04-12 15:42 - 2016-02-04 13:35 - 00142848 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dhcpsapi.dll
2016-04-12 15:42 - 2016-02-04 12:23 - 00713216 _____ (Microsoft Corporation) C:\WINDOWS\system32\nshwfp.dll
2016-04-12 15:42 - 2016-02-04 12:22 - 00561664 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\nshwfp.dll
2016-04-12 15:42 - 2016-02-03 11:11 - 01673728 _____ (Microsoft Corporation) C:\WINDOWS\system32\workfolderssvc.dll
2016-04-12 15:42 - 2016-02-02 13:18 - 01574912 _____ (Microsoft Corporation) C:\WINDOWS\system32\wbengine.exe
2016-04-12 15:42 - 2016-02-02 13:15 - 00787456 _____ (Microsoft Corporation) C:\WINDOWS\system32\WorkfoldersControl.dll
2016-04-12 15:42 - 2016-01-31 13:17 - 00779264 _____ (Microsoft Corporation) C:\WINDOWS\system32\WindowsAnytimeUpgradeui.exe
2016-04-12 15:42 - 2016-01-26 15:15 - 00072024 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\vpci.sys
2016-04-12 15:42 - 2016-01-22 01:22 - 02487296 _____ (Microsoft Corporation) C:\WINDOWS\system32\storagewmi.dll
2016-04-12 15:42 - 2016-01-22 01:11 - 01482240 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\storagewmi.dll
2016-04-12 15:42 - 2016-01-20 18:40 - 00099672 ____C (Microsoft Corporation) C:\WINDOWS\system32\Drivers\disk.sys
2016-04-12 15:42 - 2014-11-07 22:38 - 00166912 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppxAllUserStore.dll
2016-04-12 15:42 - 2014-11-07 22:17 - 00143360 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AppxAllUserStore.dll

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2016-05-09 21:24 - 2013-11-13 23:09 - 00003938 _____ C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{1E678651-F025-4D6F-A0B8-966B7DC63FCA}
2016-05-09 20:39 - 2013-02-10 15:05 - 00003596 _____ C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-4138267930-531590921-627095188-1001
2016-05-09 20:24 - 2013-09-30 00:04 - 00863592 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2016-05-09 20:24 - 2013-08-22 09:36 - 00000000 ____D C:\WINDOWS\Inf
2016-05-09 20:19 - 2013-10-29 12:43 - 00000000 ___DO C:\Users\Jennifer\SkyDrive
2016-05-09 20:18 - 2013-10-29 12:27 - 00000000 ____D C:\Users\Jennifer
2016-05-09 20:18 - 2013-02-10 16:47 - 00000920 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
2016-05-09 20:17 - 2013-08-22 10:45 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT
2016-05-09 20:15 - 2013-02-10 16:47 - 00000924 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
2016-05-08 17:39 - 2013-08-22 09:25 - 00524288 ___SH C:\WINDOWS\system32\config\BBI
2016-05-08 16:50 - 2013-08-22 11:36 - 00000000 ____D C:\WINDOWS\rescache
2016-05-08 16:50 - 2012-07-26 03:59 - 00000000 ____D C:\WINDOWS\CbsTemp
2016-05-08 16:43 - 2013-09-29 23:51 - 00000000 ____D C:\Program Files\Windows Journal
2016-05-08 16:43 - 2013-09-29 23:48 - 00000000 ____D C:\WINDOWS\SysWOW64\winrm
2016-05-08 16:43 - 2013-09-29 23:48 - 00000000 ____D C:\WINDOWS\SysWOW64\WCN
2016-05-08 16:43 - 2013-09-29 23:48 - 00000000 ____D C:\WINDOWS\SysWOW64\slmgr
2016-05-08 16:43 - 2013-09-29 23:48 - 00000000 ____D C:\WINDOWS\SysWOW64\Printing_Admin_Scripts
2016-05-08 16:43 - 2013-09-29 23:48 - 00000000 ____D C:\WINDOWS\system32\winrm
2016-05-08 16:43 - 2013-09-29 23:48 - 00000000 ____D C:\WINDOWS\system32\WCN
2016-05-08 16:43 - 2013-09-29 23:48 - 00000000 ____D C:\WINDOWS\system32\slmgr
2016-05-08 16:43 - 2013-09-29 23:48 - 00000000 ____D C:\WINDOWS\system32\Printing_Admin_Scripts
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ___SD C:\WINDOWS\system32\dsc
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ___RD C:\WINDOWS\ImmersiveControlPanel
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ____D C:\WINDOWS\WinStore
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ____D C:\WINDOWS\SysWOW64\MUI
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ____D C:\WINDOWS\SysWOW64\Com
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ____D C:\WINDOWS\system32\SystemResetPlatform
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ____D C:\WINDOWS\system32\MUI
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ____D C:\WINDOWS\system32\migwiz
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ____D C:\WINDOWS\system32\Com
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ____D C:\WINDOWS\PolicyDefinitions
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ____D C:\WINDOWS\IME
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ____D C:\WINDOWS\Help
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ____D C:\Program Files\Windows Photo Viewer
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ____D C:\Program Files\Windows Defender
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ____D C:\Program Files\Common Files\System
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ____D C:\Program Files (x86)\Windows Photo Viewer
2016-05-08 16:43 - 2013-08-22 11:36 - 00000000 ____D C:\Program Files (x86)\Windows Defender
2016-05-08 16:43 - 2013-08-22 09:36 - 00000000 ____D C:\WINDOWS\SysWOW64\oobe
2016-05-08 16:43 - 2013-08-22 09:36 - 00000000 ____D C:\WINDOWS\SysWOW64\Dism
2016-05-08 16:43 - 2013-08-22 09:36 - 00000000 ____D C:\WINDOWS\system32\Sysprep
2016-05-08 16:43 - 2013-08-22 09:36 - 00000000 ____D C:\WINDOWS\system32\oobe
2016-05-08 16:43 - 2013-08-22 09:36 - 00000000 ____D C:\WINDOWS\system32\Dism
2016-05-08 16:43 - 2013-08-22 09:36 - 00000000 ____D C:\WINDOWS\servicing
2016-05-08 16:36 - 2012-07-26 01:37 - 00000000 ____D C:\Users\Default.migrated
2016-05-08 12:55 - 2013-10-29 16:22 - 00000000 ___DC C:\WINDOWS\Panther
2016-05-08 12:51 - 2016-02-13 10:21 - 00000000 ___HD C:\$WINDOWS.~BT
2016-05-08 11:26 - 2013-11-06 15:51 - 00000000 ____D C:\Users\Jennifer\AppData\Local\ElevatedDiagnostics
2016-05-08 10:21 - 2013-04-23 16:39 - 00000841 _____ C:\Users\Public\Desktop\CCleaner.lnk
2016-05-08 09:58 - 2015-03-14 04:54 - 00000000 ____D C:\MyGames
2016-05-06 10:58 - 2015-12-23 01:05 - 00000000 ____D C:\Users\rylie_000
2016-05-06 10:09 - 2013-08-22 11:36 - 00000000 ____D C:\Program Files\Common Files\microsoft shared
2016-05-06 10:09 - 2012-09-13 06:33 - 00000000 ____D C:\Program Files (x86)\Microsoft Office
2016-05-06 09:39 - 2013-08-22 11:36 - 00000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
2016-05-06 09:38 - 2013-04-30 18:21 - 00000000 ____D C:\Program Files\Microsoft Office 15
2016-05-06 09:29 - 2015-12-23 01:20 - 00003942 _____ C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{D638892B-66E7-48D6-9A97-270648EE8083}
2016-05-05 19:00 - 2015-08-01 20:14 - 00000000 ___SD C:\WINDOWS\SysWOW64\GWX
2016-05-05 19:00 - 2015-08-01 20:14 - 00000000 ___SD C:\WINDOWS\system32\GWX
2016-05-04 16:31 - 2014-12-10 08:22 - 00000000 ____D C:\WINDOWS\system32\appraiser
2016-05-03 14:45 - 2013-02-10 14:56 - 00000000 ____D C:\Users\Jennifer\AppData\Local\Packages
2016-05-02 21:49 - 2015-12-23 01:14 - 00003596 _____ C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-4138267930-531590921-627095188-1004
2016-05-02 20:15 - 2013-02-10 16:47 - 00002222 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2016-04-30 14:58 - 2013-08-22 11:36 - 00000000 ___HD C:\Program Files\WindowsApps
2016-04-30 14:58 - 2013-08-22 11:36 - 00000000 ____D C:\WINDOWS\AppReadiness
2016-04-30 14:16 - 2015-12-23 01:10 - 00000000 ___RD C:\Users\rylie_000\OneDrive
2016-04-25 17:47 - 2013-09-29 23:51 - 00000000 ____D C:\WINDOWS\ShellNew
2016-04-23 10:03 - 2015-08-11 15:11 - 00003186 _____ C:\WINDOWS\System32\Tasks\Microsoft OneDrive Auto Update Task-S-1-5-21-4138267930-531590921-627095188-1001
2016-04-22 03:57 - 2013-03-07 07:30 - 00453288 ____N (Microsoft Corporation) C:\WINDOWS\system32\MpSigStub.exe
2016-04-18 20:01 - 2016-01-02 17:13 - 00000000 ____D C:\Users\Public\StarStableOnline
2016-04-18 20:01 - 2012-08-08 01:33 - 00000000 ___HD C:\Program Files (x86)\InstallShield Installation Information
2016-04-15 16:53 - 2013-08-22 10:44 - 00481880 _____ C:\WINDOWS\system32\FNTCACHE.DAT
2016-04-15 16:49 - 2013-08-22 11:36 - 00000000 ___RD C:\WINDOWS\ToastData
2016-04-12 16:49 - 2013-07-17 16:57 - 00000000 ____D C:\WINDOWS\system32\MRT
2016-04-12 16:43 - 2013-02-11 10:57 - 135176864 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2016-04-12 15:36 - 2016-01-13 06:57 - 00177488 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ksecpkg.sys
2016-04-12 15:34 - 2016-03-08 15:48 - 01737080 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntdll.dll
2016-04-12 15:34 - 2016-03-08 15:48 - 01501488 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ntdll.dll
2016-04-12 15:34 - 2016-03-08 15:48 - 00246784 _____ (Microsoft Corporation) C:\WINDOWS\system32\microsoft-windows-system-events.dll

==================== Files in the root of some directories =======

2013-05-19 00:33 - 2013-05-21 15:23 - 0000256 _____ () C:\Users\Jennifer\AppData\Roaming\burnaware.ini
2013-06-12 14:04 - 2013-06-12 14:04 - 0000017 _____ () C:\Users\Jennifer\AppData\Local\resmon.resmoncfg

Some files in TEMP:
====================
C:\Users\Jennifer\AppData\Local\Temp\dllnt_dump.dll
C:\Users\Jennifer\AppData\Local\Temp\libeay32.dll
C:\Users\Jennifer\AppData\Local\Temp\msvcr120.dll
C:\Users\Jennifer\AppData\Local\Temp\sqlite3.dll

==================== Bamital & volsnap =================

(There is no automatic fix for files that do not pass verification.)

C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2016-05-09 20:41

==================== End of FRST.txt ============================

jennmay · 2016/05/09

Additional scan result of Farbar Recovery Scan Tool (x64) Version:09-05-2016
Ran by Jennifer (2016-05-09 21:40:31)
Running from C:\Users\Jennifer\Downloads
Windows 8.1 (X64) (2013-10-29 16:41:24)
Boot Mode: Normal
==========================================================

==================== Accounts: =============================

Administrator (S-1-5-21-4138267930-531590921-627095188-500 - Administrator - Disabled)
Guest (S-1-5-21-4138267930-531590921-627095188-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-4138267930-531590921-627095188-1003 - Limited - Enabled)
Jennifer (S-1-5-21-4138267930-531590921-627095188-1001 - Administrator - Enabled) => C:\Users\Jennifer
rylie_000 (S-1-5-21-4138267930-531590921-627095188-1004 - Limited - Enabled) => C:\Users\rylie_000

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20060 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 14.0.0.110 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.2.152 - Adobe Systems, Inc.)
Agatha Christie - Death on the Nile (x32 Version: 2.2.0.98 - WildTangent) Hidden
Aloha TriPeaks (x32 Version: 2.2.0.98 - WildTangent) Hidden
Apple Application Support (32-bit) (HKLM-x32\...\{AFA1153A-F547-409B-B837-3A0D6C5A3FEC}) (Version: 3.1.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{D7B824DE-DA32-4772-9E5E-39C5158136A7}) (Version: 3.1.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.17 - Piriform)
Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
CyberLink MediaEspresso 6.5 (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.3318_45364 - CyberLink Corp.)
CyberLink PowerDVD 10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.4220.52 - CyberLink Corp.)
Delicious: Emily's True Love Premium Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
Etron USB3.0 Host Controller (x32 Version: 0.115 - Etron Technology) Hidden
Facebook Video Calling 2.0.0.447 (HKLM-x32\...\{8DF41A9F-FE13-43E8-A003-5F9B55A011EE}) (Version: 2.0.447 - Skype Limited)
Final Drive: Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
Gateway Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.3006 - Gateway Incorporated)
Gateway Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.3011 - Gateway Incorporated)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 50.0.2661.94 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.29.5 - Google Inc.) Hidden
Hotkey Utility (HKLM-x32\...\{A6DC88AD-501A-44BC-884D-57435F972E2C}) (Version: 3.00.3003 - Gateway Incorporated)
iCloud (HKLM\...\{709A2D23-C25E-47B5-9268-CB6FEE648504}) (Version: 4.1.1.53 - Apple Inc.)
Identity Card (HKLM-x32\...\{3D9CB654-99AD-4301-89C6-0D12A790767C}) (Version: 2.00.3004 - Gateway Incorporated)
Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)
Intel(R) SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
ITE Infrared Transceiver (HKLM-x32\...\{40580068-9B10-40B5-9548-536CE88AB23C}) (Version: 1.02.0013 - ITE)
iTunes (HKLM\...\{93F2A022-6C37-48B8-B241-FFABD9F60C30}) (Version: 12.1.2.27 - Apple Inc.)
Java 7 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.450 - Oracle)
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Live Updater (HKLM-x32\...\{EE26E302-876A-48D9-9058-3129E5B99999}) (Version: 2.00.3003 - Gateway Incorporated)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: - Microsoft Corporation)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\OneDriveSetup.exe) (Version: 17.3.6386.0412 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{14297226-E0A0-3781-8911-E9D529552663}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden
Nero 12 Essentials OEM.a01 (HKLM-x32\...\{9BF0D9FE-9893-4647-81B9-17B7BEA4E6FD}) (Version: 12.5.00000 - Nero AG)
Nero BackItUp 12 Essentials OEM.a01 (HKLM-x32\...\{B2B0EC73-AD4A-4716-A3DE-CEA8440B309B}) (Version: 12.5.00000 - Nero AG)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4815.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4815.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4815.1002 - Microsoft Corporation) Hidden
Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PointGrab Hand Gesture Control (HKLM-x32\...\InstallShield_{4B145183-E986-4585-ADDF-0C73DB575112}) (Version: 3.2.0.10495 - PointGrab)
PointGrab Hand Gesture Control (x32 Version: 3.2.0.10495 - PointGrab) Hidden
PointGrab Hand Gesture Control Tutorial (HKLM-x32\...\InstallShield_{92586A21-3E08-4055-B413-8ACCAAB50A42}) (Version: 3.2.0.9896 - PointGrab)
PointGrab Hand Gesture Control Tutorial (x32 Version: 3.2.0.9896 - PointGrab) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
Prerequisite installer (x32 Version: 12.0.0002 - Nero AG) Hidden
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.206 - Qualcomm Atheros Communications)
Qualcomm Atheros WiFi Driver Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 11.05 - Qualcomm Atheros)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.2.612.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6680 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.2.8400.28123 - Realtek Semiconductor Corp.)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden
THX TruStudio Pro (HKLM-x32\...\{97BE901A-9940-4ACF-9921-A6FAA284AC03}) (Version: 1.04.02 - Creative Technology Limited)
Unity Web Player (HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\UnityWebPlayer) (Version: - Unity Technologies ApS)
Update for Japanese Microsoft IME Postal Code Dictionary (HKLM-x32\...\{15015752-9990-4516-A2B1-93823281FB8E}) (Version: 15.0.1759 - Microsoft Corporation)
Update for Japanese Microsoft IME Standard Dictionary (HKLM-x32\...\{E75B82FD-B6FD-4653-8685-F3A97BDFEA6E}) (Version: 15.0.2013 - Microsoft Corporation)
Update for Japanese Microsoft IME Standard Extended Dictionary (HKLM-x32\...\{01E87699-A49D-413A-B75B-7C434FEF979C}) (Version: 15.0.2013 - Microsoft Corporation)
Update Installer for WildTangent Games App (x32 Version: - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.3.0 - WildTangent)
WildTangent Games App (x32 Version: 4.0.10.17 - WildTangent) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-4138267930-531590921-627095188-1001_Classes\CLSID\{162C6FB5-44D3-435B-903D-E613FA093FB5}\InprocServer32 -> C:\Users\Jennifer\AppData\Local\Microsoft\OneDrive\17.3.6386.0412\amd64\FileCoAuthLib64.dll ()
CustomCLSID: HKU\S-1-5-21-4138267930-531590921-627095188-1001_Classes\CLSID\{71DCE5D6-4B57-496B-AC21-CD5B54EB93FD}\localserver32 -> C:\Users\Jennifer\AppData\Local\Microsoft\OneDrive\17.3.6386.0412\FileCoAuth.exe (Microsoft Corporation)

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {1A39B16F-1569-456D-ADBF-7AF0D982712A} - System32\Tasks\Microsoft OneDrive Auto Update Task-S-1-5-21-4138267930-531590921-627095188-1001 => C:\Users\Jennifer\AppData\Local\Microsoft\OneDrive\OneDrive.exe [2016-04-23] (Microsoft Corporation)
Task: {2B56C609-C793-4C0A-A7ED-365058F5A42A} - System32\Tasks\ALUAgent => C:\Program Files (x86)\Gateway\Live Updater\liveupdater_agent.exe [2012-06-21] ()
Task: {32A787F9-8345-4E2F-BBA9-5C3A97600DFF} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2016-04-15] (Piriform Ltd)
Task: {341337D4-B173-4065-9237-47E4CBED7065} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\OLicenseHeartbeat.exe [2016-03-18] (Microsoft Corporation)
Task: {356CBF52-5C83-4564-B064-81E9754520D8} - System32\Tasks\Power Management => C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe [2012-08-22] (Acer Incorporated)
Task: {3612C900-DC90-4477-B030-685B0F6DEFE3} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-29] (Google Inc.)
Task: {3896737A-A5A2-45E0-B9E3-F8FBDE3F9734} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\WINDOWS\system32\MRT.exe [2016-04-12] (Microsoft Corporation)
Task: {3FEABC61-FFFB-46F3-8F7A-03E26248F0D3} - System32\Tasks\Hotkey Utility => C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe [2012-08-06] (Acer Incorporated)
Task: {5463DC60-9759-466E-903A-99D9B20C5AAF} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-29] (Google Inc.)
Task: {598CD34D-6C49-4935-82B5-F204574AE9CE} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2016-02-09] (Microsoft Corporation)
Task: {71108154-89AE-4161-9C03-1B7689641DD6} - System32\Tasks\ALU => C:\Program Files (x86)\Gateway\Live Updater\updater.exe [2012-08-24] ()
Task: {8F173E42-10E5-42BB-836A-3F4916132E45} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {9C33C7D4-8D25-4EC5-B2CE-A1EEF8E41412} - System32\Tasks\DeviceDetector => C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe [2012-09-18] (CyberLink)
Task: {B8CE3FAB-5D1C-47CA-A450-62624A9CEC8E} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2015-10-30] (Microsoft Corporation)
Task: {C9F1103C-B002-4246-82EB-672677F1E036} - System32\Tasks\Recovery Management\Notification => C:\Program Files\Gateway\Gateway Recovery Management\Notification\Notification.exe [2012-07-31] (Acer Incorporated)
Task: {D6D24FF5-13BC-4D5E-8C77-FA382C16806D} - System32\Tasks\Microsoft\Windows\Setup\gwx\rundetector => C:\Windows\system32\GWX\GWXDetector.exe [2016-04-26] (Microsoft Corporation)
Task: {E200FDA0-792C-4476-8516-CBB5AD120671} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2016-02-09] (Microsoft Corporation)
Task: {F2A072A9-2332-4C5E-B681-00CD1B02A287} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2015-12-14] (Adobe Systems Incorporated)
Task: {FB11BECA-2806-4458-87D3-592570C145BB} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2015-10-30] (Microsoft Corporation)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\WINDOWS\Tasks\FacebookUpdateTaskUserS-1-5-21-4138267930-531590921-627095188-1001Core1cf1a2955680a82.job => C:\Users\Jennifer\AppData\Local\Facebook\Update\FacebookUpdate.exe
Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Shortcuts =============================

(The entries could be listed to be restored or removed.)

==================== Loaded Modules (Whitelisted) ==============

2015-03-20 18:12 - 2015-03-20 18:12 - 00085832 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2015-03-20 18:12 - 2015-03-20 18:12 - 01346344 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2014-03-21 06:15 - 2015-10-13 05:34 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll
2015-10-30 14:50 - 2015-09-01 12:04 - 08901184 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2012-09-13 06:37 - 2010-08-11 17:53 - 00238592 _____ () C:\Windows\SYSTEM32\APOMgr64.DLL
2012-12-14 02:42 - 2012-12-14 02:42 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2012-08-10 21:28 - 2012-08-10 21:28 - 00384128 _____ () C:\Program Files (x86)\Bluetooth Suite\ContactsApi.dll
2015-07-03 08:01 - 2015-07-03 08:01 - 00183296 _____ () C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\ErrorReporting.dll
2016-02-23 15:41 - 2016-02-23 15:41 - 00325824 _____ () C:\Program Files\Microsoft Office 15\Root\VFS\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\AppVIsvStream32.dll
2012-09-13 06:23 - 2012-06-24 22:41 - 01198912 _____ () C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\ACE.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

==================== Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)

==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2013-08-22 09:25 - 2013-08-22 09:25 - 00000824 ____A C:\WINDOWS\system32\Drivers\etc\hosts

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-4138267930-531590921-627095188-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\Jennifer\Downloads\amazing-artistic-wallpapers-screensavers.jpg
DNS Servers: 75.75.75.75 - 75.75.76.76
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

HKLM\...\StartupApproved\Run: => "iTunesHelper "
HKLM\...\StartupApproved\Run32: => "SunJavaUpdateSched "
HKLM\...\StartupApproved\Run32: => "Adobe ARM "
HKLM\...\StartupApproved\Run32: => "APSDaemon "
HKLM\...\StartupApproved\Run32: => "iTunesHelper "
HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\StartupApproved\StartupFolder: => "Send to OneNote.lnk "
HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\StartupApproved\Run: => "Facebook Update "
HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\StartupApproved\Run: => "CCleaner Monitoring "
HKU\S-1-5-21-4138267930-531590921-627095188-1001\...\StartupApproved\Run: => "Steam "

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [vm-monitoring-nb-session] => (Allow) LPort=139
FirewallRules: [UDP Query User{E64121C0-35E0-4DEB-B0BD-03FFED213C3F}C:\windows\syswow64\javaw.exe] => (Allow) C:\windows\syswow64\javaw.exe
FirewallRules: [TCP Query User{AC4E285C-500A-4AFD-848A-530B150F059D}C:\windows\syswow64\javaw.exe] => (Allow) C:\windows\syswow64\javaw.exe
FirewallRules: [{3BD4A689-814C-4AA7-91CF-BBF6AE6C5031}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD10\PowerDVD10.EXE
FirewallRules: [{DA109368-C6FF-4700-8C1F-4B14EB9E8F75}] => (Allow) C:\program files (x86)\nero\nero 12\nero backitup\backitup.exe
FirewallRules: [{7A94D573-8340-4B59-A04E-7E7256C3CD35}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{B720A7A3-2FD0-40A2-83BF-F85E297AEF17}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{EDCB2ADF-D86F-4E13-8DA3-3A282A746C17}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{C3390A29-360E-4D49-A7B3-C4330693F787}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{2BDF414A-107A-4CB3-86A1-290C8BA0AEBF}] => (Allow) C:\Users\Jennifer\AppData\Local\Facebook\Video\Skype\FacebookVideoCalling.exe
FirewallRules: [{C5120C0E-BEAA-4C45-BA20-335E0229EB8C}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\outlook.exe
FirewallRules: [{1B69F3E1-2616-42E0-B510-CE9EDDF820CD}] => (Allow) C:\Program Files\iTunes\iTunes.exe
FirewallRules: [{C1A363C4-D23B-4078-BFAF-40BB1749E399}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\Lync.exe
FirewallRules: [{F34E851B-DE63-45CF-A4B9-98F484EF642E}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\UcMapi.exe
FirewallRules: [{AD3CEDD1-0C37-4A3D-AC0A-C4F23E073314}] => (Allow) C:\Users\Jennifer\AppData\Local\Microsoft\OneDrive\OneDrive.exe
FirewallRules: [{A2040341-0BCE-41E1-B116-D47B96B0A9C7}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\Lync.exe
FirewallRules: [{3D804209-F03E-4241-8D0C-A74A40311233}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\UcMapi.exe
FirewallRules: [{354B37CB-694B-4EBA-8BFA-DB45187C8BA8}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

==================== Restore Points =========================

25-04-2016 20:26:11 Scheduled Checkpoint
03-05-2016 17:12:34 Scheduled Checkpoint
08-05-2016 16:37:55 Language Pack Removal
08-05-2016 17:33:06 JRT Pre-Junkware Removal

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (05/09/2016 08:35:05 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: JENNIFER)
Description: Activation of app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2147023174 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (05/09/2016 10:34:36 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program LiveComm.exe version 17.5.9600.20911 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: c78

Start Time: 01d1a972557776a6

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 21039ba6-15f3-11e6-bf05-74e54388d092

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (05/08/2016 05:01:55 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program chrome.exe version 50.0.2661.94 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1010

Start Time: 01d1a969e83a8f08

Termination Time: 84

Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Report Id: f1a34027-155f-11e6-bf04-74e54388d092

Faulting package full name:

Faulting package-relative application ID:

Error: (05/08/2016 02:54:54 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: svchost.exe_PcaSvc, version: 6.3.9600.17415, time stamp: 0x54504177
Faulting module name: ntdll.dll, version: 6.3.9600.18194, time stamp: 0x56951674
Exception code: 0xc0000008
Fault offset: 0x00000000000925fa
Faulting process id: 0x1b0
Faulting application start time: 0xsvchost.exe_PcaSvc0
Faulting application path: svchost.exe_PcaSvc1
Faulting module path: svchost.exe_PcaSvc2
Report Id: svchost.exe_PcaSvc3
Faulting package full name: svchost.exe_PcaSvc4
Faulting package-relative application ID: svchost.exe_PcaSvc5

Error: (05/08/2016 01:04:36 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program wwahost.exe version 6.3.9600.17415 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 4e8

Start Time: 01d1a94af9a4b7ce

Termination Time: 4294967295

Application Path: C:\WINDOWS\syswow64\wwahost.exe

Report Id: f01f7408-153e-11e6-bf04-74e54388d092

Faulting package full name: Microsoft.SkypeApp_3.1.0.1016_x86__kzf8qxf38zg5c

Faulting package-relative application ID: App

Error: (05/08/2016 12:40:05 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program chrome.exe version 50.0.2661.94 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 390

Start Time: 01d1a940f8f98a42

Termination Time: 4294967295

Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Report Id: 4ae5db94-153b-11e6-bf04-74e54388d092

Faulting package full name:

Faulting package-relative application ID:

Error: (05/08/2016 11:12:40 AM) (Source: Microsoft-Windows-LocationProvider) (EventID: 2006) (User: NT AUTHORITY)
Description: There was an error with the Windows Location Provider database

Error: (05/08/2016 10:30:49 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program CCleaner64.exe version 5.17.0.5590 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 128c

Start Time: 01d1a934ec025a21

Termination Time: 15

Application Path: C:\Program Files\CCleaner\CCleaner64.exe

Report Id: 691eca88-1529-11e6-bf02-74e54388d092

Faulting package full name:

Faulting package-relative application ID:

Error: (05/05/2016 05:08:59 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 53500

Error: (05/05/2016 05:08:59 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 53500

System errors:
=============
Error: (05/09/2016 09:06:27 PM) (Source: Microsoft-Windows-Kernel-Power) (EventID: 137) (User: )
Description: 4

Error: (05/09/2016 08:17:19 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 7:51:49 PM on ‎5/‎9/‎2016 was unexpected.

Error: (05/08/2016 11:08:46 PM) (Source: Microsoft-Windows-Kernel-Power) (EventID: 137) (User: )
Description: 4

Error: (05/08/2016 08:40:25 PM) (Source: Microsoft-Windows-Kernel-Power) (EventID: 137) (User: )
Description: 4

Error: (05/08/2016 06:32:33 PM) (Source: Microsoft-Windows-Kernel-Power) (EventID: 137) (User: )
Description: 4

Error: (05/08/2016 05:39:41 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Windows Search service failed to start due to the following error:
%%3

Error: (05/08/2016 05:39:12 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Volume Shadow Copy service terminated unexpectedly. It has done this 1 time(s).

Error: (05/08/2016 05:39:12 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Intel(R) Management and Security Application User Notification Service service terminated unexpectedly. It has done this 1 time(s).

Error: (05/08/2016 05:39:11 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Nero Update service terminated unexpectedly. It has done this 1 time(s).

Error: (05/08/2016 05:39:11 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The IconMan_R service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

CodeIntegrity:
===================================
Date: 2016-05-08 17:38:12.684
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-08 17:38:12.344
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-08 17:38:11.782
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-08 17:38:11.454
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-08 17:38:11.110
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-08 17:38:10.673
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-08 17:38:10.335
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-08 17:38:09.960
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-08 15:02:38.296
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2016-05-08 15:02:37.984
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

==================== Memory info ===========================

Processor: Intel(R) Pentium(R) CPU G645 @ 2.90GHz
Percentage of memory in use: 22%
Total physical RAM: 6024.01 MB
Available physical RAM: 4656.61 MB
Total Virtual: 6984.01 MB
Available Virtual: 5504.79 MB

==================== Drives ================================

Drive c: (Gateway) (Fixed) (Total:911.36 GB) (Free:835.35 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 1954DF19)

Partition: GPT.

==================== End of Addition.txt ============================

broni · 2016/05/09

Download attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST(FRST64) and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

jennmay · 2016/05/09

Fix result of Farbar Recovery Scan Tool (x64) Version:09-05-2016
Ran by Jennifer (2016-05-09 22:02:08) Run:1
Running from C:\Users\Jennifer\Downloads
Loaded Profiles: Jennifer (Available Profiles: Jennifer & rylie_000)
Boot Mode: Normal
==============================================

fixlist content:
*****************
HKLM-x32\...\Run: [UpdReg] => C:\Windows\UpdReg.EXE
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
CHR HKU\S-1-5-21-4138267930-531590921-627095188-1001\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
SearchScopes: HKU\S-1-5-21-4138267930-531590921-627095188-1001 -> DefaultScope {4527930E-7453-41CD-AA45-6403F3522789} URL =
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.94\ppGoogleNaClPluginChrome.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.94\pdf.dll => No File
CHR Plugin: (Norton Confidential) - C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.0.0.72_0\npco plgn.dll => No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll => No File
S3 X6va017; \??\C:\WINDOWS\SysWOW64\Drivers\X6va017 [X]
S3 X6va021; \??\C:\WINDOWS\SysWOW64\Drivers\X6va021 [X]
S3 X6va029; \??\C:\WINDOWS\SysWOW64\Drivers\X6va029 [X]
2013-05-19 00:33 - 2013-05-21 15:23 - 0000256 _____ () C:\Users\Jennifer\AppData\Roaming\burnaware.ini
2013-06-12 14:04 - 2013-06-12 14:04 - 0000017 _____ () C:\Users\Jennifer\AppData\Local\resmon.resmoncfg
C:\Users\Jennifer\AppData\Local\Temp\dllnt_dump.dll
C:\Users\Jennifer\AppData\Local\Temp\libeay32.dll
C:\Users\Jennifer\AppData\Local\Temp\msvcr120.dll
C:\Users\Jennifer\AppData\Local\Temp\sqlite3.dll

*****************

HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\UpdReg => value removed successfully
"HKLM\SOFTWARE\Policies\Google" => key removed successfully
"HKU\S-1-5-21-4138267930-531590921-627095188-1001\SOFTWARE\Policies\Google" => key removed successfully
HKU\S-1-5-21-4138267930-531590921-627095188-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value removed successfully
C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.94\ppGoogleNaClPluginChrome.dll => not found.
C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.94\pdf.dll => not found.
C:\Users\Jennifer\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.0.0.72_0\npco plgn.dll => not found.
C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll => not found.
X6va017 => service removed successfully
X6va021 => service removed successfully
X6va029 => service removed successfully
C:\Users\Jennifer\AppData\Roaming\burnaware.ini => moved successfully
C:\Users\Jennifer\AppData\Local\resmon.resmoncfg => moved successfully
C:\Users\Jennifer\AppData\Local\Temp\dllnt_dump.dll => moved successfully
C:\Users\Jennifer\AppData\Local\Temp\libeay32.dll => moved successfully
C:\Users\Jennifer\AppData\Local\Temp\msvcr120.dll => moved successfully
C:\Users\Jennifer\AppData\Local\Temp\sqlite3.dll => moved successfully

==== End of Fixlog 22:02:13 ====

broni · 2016/05/09

Last scans...

Download Security Check from here or here and save it to your Desktop.

Double-click SecurityCheck.exe

Follow the onscreen instructions inside of the black box.

A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
Make sure the following options are checked:

Internet Services

Windows Firewall

System Restore

Security Center

Windows Update

Windows Defender

Other Services

Press "Scan ".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

Double click on TFC.exe to run the program.

Click on Start button to begin cleaning process.

TFC will close all running programs, and it may ask you to restart computer.

Download Sophos Free Virus Removal Tool and save it to your desktop.

Double click the icon and select Run

Click Next

Select I accept the terms in this license agreement, then click Next twice

Click Install

Click Finish to launch the program

Once the virus database has been updated click Start Scanning

If any threats are found click Details, then View log file... (bottom left hand corner)

Copy and paste the results in your reply

Close the Notepad document, close the Threat Details screen, then click Start cleanup

Click Exit to close the program

jennmay · 2016/05/09

Results of screen317's Security Check version 1.014 --- 12/23/15
x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Windows Defender
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 45
Java version 32-bit out of Date!
Adobe Flash Player 17.0.0.169 Flash Player out of Date!
Google Chrome (49.0.2623.112)
Google Chrome (50.0.2661.94)
Google Chrome (SetupMetrics.pma..)
````````Process Check: objlist.exe by Laurent````````
Windows Defender MSMpEng.exe
Windows Defender MpCmdRun.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````

jennmay · 2016/05/09

Farbar Service Scanner Version: 27-01-2016
Ran by Jennifer (administrator) on 09-05-2016 at 22:11:56
Running from "C:\Users\Jennifer\Downloads "
Microsoft Windows 8.1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Policy:
========================

Action Center:
============

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****

>Flash cache emptied: 58292 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 416944 bytes

Emptying RecycleBin. Do not interrupt.

RecycleBin emptied: 0 bytes
Process complete!

Total Files Cleaned = 491.00 mb

jennmay · 2016/05/09

I will give Sophos results tomorrow as it seems to be taking a bit and it is bedtime for me.

jennmay · 2016/05/10

I tried to run overnight and it was at the same place as it was when i got up for work this morning. So I uninstalled and re installed it and it still is not wanting to scan completely. I left Sophos running while I went to work. It was only 1/8th green at the beginning same as when I left for work this morning. Not sure why it will not scan.

broni · 2016/05/10

Try this instead....

Please run a free online scan with the ESET Online Scanner

Disable your antivirus program

Click on "Run ESET Online Scanner" button.

Tick the box next to YES, I accept the Terms of Use

Click Start

Accept any security warnings from your browser.

Check Scan archives

Click Start

ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

When the scan completes, push List of found threats

Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

jennmay · 2016/05/10

Ok doing it now seems to be working ok. I do have one thing that happened while I was gone earlier. I forgot that I had scheduled a windows 10 upgrade and so now it is windows 10. Not sure if that makes any difference on things or not. Just letting you know.

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