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Resolved Computer Freezing Up

Discussion in 'Windows XP' started by deester, 2009/07/06.

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  1. 2009/07/07
    broni

    broni Moderator Malware Analyst

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    I'm not sure what to tell you, short of....if I were you, and you have lifetime warranty, I'd take it for a total checkup.
     
    broni,
    #21
  2. 2009/07/07
    deester

    deester Inactive Alumni Thread Starter

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    I find out today, I don't lifetime warranty as I was told. Never had a real problem before today. Am frustrated with Dell right now, they are the ones who helped me with my reinstall and did a great job. I don't know that to do, I can see no help coming from them. I lost all my contact's extentions when I lost my data.
     
    deester,
    #22


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  4. 2009/07/07
    broni

    broni Moderator Malware Analyst

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    Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287
    Make sure, you select tool, which is appropriate for the brand of your hard drive.
    Depending on the program, it'll create bootable floppy, or bootable CD.
    If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD, and make the CD bootable.

    NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.
     
    broni,
    #23
  5. 2009/07/07
    deester

    deester Inactive Alumni Thread Starter

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    Where do I find out what kind of hard drive, we have replaced the original. I'll look while I'm waiting.
     
    deester,
    #24
  6. 2009/07/07
    broni

    broni Moderator Malware Analyst

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    Go Start>Run, type in:
    devmgmt.msc
    Click OK.

    Device Manager will open.
    What does it say under "Disk drives "?
     
    broni,
    #25
  7. 2009/07/07
    deester

    deester Inactive Alumni Thread Starter

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    Forget this,bells are going off when I try to login. Cslling a repairman. Will let you know what I find out. May have to have to some dental surgery tomorrow, may be just as well.
    Thankd for your help my friend
     
    deester,
    #26
  8. 2009/07/07
    broni

    broni Moderator Malware Analyst

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    You're welcome :)
    Keep us posted.
     
    broni,
    #27
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