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Solved can't remove snapdo search

Discussion in 'Malware and Virus Removal Archive' started by Elsje67, 2013/06/20.

Page 2 of 2
  1. 2013/06/23
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    [​IMG] Run OTL
    • Under the [color= "#0000FF"]Custom Scans/Fixes[/color] box at the bottom, paste in the following
    Code:
    :OTL
SRV - File not found [Auto | Stopped] -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe -- (LVPrcSrv)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\lv302af.sys -- (pepifilter)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\drivers\lvusbsta.sys -- (LVUSBSta)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Users\Els\AppData\Local\Temp\catchme.sys -- (catchme)
DRV - File not found [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\blbdrive.sys -- (blbdrive)
FF - HKLM\Software\MozillaPlugins\@foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/pdf: C:\Program Files\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll File not found
FF - HKLM\Software\MozillaPlugins\@foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/vnd.fdf: C:\Program Files\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll File not found
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre7\bin\new_plugin\npjp2.dll File not found
O3 - HKLM\..\Toolbar: (no name) - !{2318C2B1-4965-11d4-9B18-009027A5CD4F} - No CLSID value found.
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Els\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converte r.htm File not found
O16 - DPF: Microsoft XML Parser for Java file:///C:/Windows/Java/classes/xmldso.cab (Reg Error: Key error.)
O18 - Protocol\Handler\bw+0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw+0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw-0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw00 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw00s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw-0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw10 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw10s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw20 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw20s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw30 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw30s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw40 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw40s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw50 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw50s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw60 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw60s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw70 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw70s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw80 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw80s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw90 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bw90s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwa0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwa0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwb0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwb0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwc0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwc0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwd0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwd0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwe0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwe0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwf0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwf0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwfile-8876480 {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwg0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwg0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwh0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwh0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwi0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwi0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwj0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwj0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwk0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwk0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwl0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwl0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwm0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwm0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwn0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwn0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwo0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwo0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwp0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwp0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwq0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwq0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwr0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwr0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bws0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bws0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwt0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwt0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwu0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwu0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwv0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwv0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bww0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bww0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwx0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwx0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwy0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwy0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwz0 {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\bwz0s {283c381a-f26d-4dae-b4ba-0614ca62c798} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (Logitech)
O18 - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.dll File not found
O18 - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.dll File not found
@Alternate Data Stream - 757 bytes -> C:\Users\Els\Documents\update 14 juli.eml:OECustomProperty
@Alternate Data Stream - 148 bytes -> C:\ProgramData\TEMP:9F9D57FD
@Alternate Data Stream - 148 bytes -> C:\ProgramData\TEMP:63A71C6F
@Alternate Data Stream - 144 bytes -> C:\ProgramData\TEMP:3DBE461A
@Alternate Data Stream - 133 bytes -> C:\ProgramData\TEMP:E4720B9A
@Alternate Data Stream - 132 bytes -> C:\ProgramData\TEMP:7F66BF58
@Alternate Data Stream - 131 bytes -> C:\ProgramData\TEMP:0D3FF2E1
@Alternate Data Stream - 130 bytes -> C:\ProgramData\TEMP:864A52B8
@Alternate Data Stream - 129 bytes -> C:\ProgramData\TEMP:6713E91B
@Alternate Data Stream - 124 bytes -> C:\ProgramData\TEMP:994AEA06
@Alternate Data Stream - 122 bytes -> C:\ProgramData\TEMP:88D7DDBC
@Alternate Data Stream - 111 bytes -> C:\ProgramData\TEMP:6FCD73D7

:Services

:Reg

:Files
C:\FRST

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
    • Then click the [color= "#FF0000"]Run Fix[/color] button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    Last scans...

    [​IMG] Download Security Check from here or here and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


    [​IMG] Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
      • Other Services
    • Press "Scan ".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    [​IMG] Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    [​IMG] Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
     
    broni,
    #21
  2. 2013/06/24
    Elsje67

    Elsje67 Inactive Thread Starter

    Joined:
    2013/06/20
    Messages:
    23
    Likes Received:
    0
    Otl

    I run OTL in the sfe mode (with networking). At the end the computer restarted and there was the following notepad file.
    All processes killed
    Error: Unable to interpret <Code: > in the current context!
    ========== OTL ==========
    Error: No service named LVPrcSrv was found to stop!
    Service\Driver key LVPrcSrv not found.
    File C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe not found.
    Error: No service named pepifilter was found to stop!
    Service\Driver key pepifilter not found.
    File system32\DRIVERS\lv302af.sys not found.
    Error: No service named NwlnkFwd was found to stop!
    Service\Driver key NwlnkFwd not found.
    File system32\DRIVERS\nwlnkfwd.sys not found.
    Error: No service named NwlnkFlt was found to stop!
    Service\Driver key NwlnkFlt not found.
    File system32\DRIVERS\nwlnkflt.sys not found.
    Error: No service named LVUSBSta was found to stop!
    Service\Driver key LVUSBSta not found.
    File system32\drivers\lvusbsta.sys not found.
    Error: No service named IpInIp was found to stop!
    Service\Driver key IpInIp not found.
    File system32\DRIVERS\ipinip.sys not found.
    Error: No service named catchme was found to stop!
    Service\Driver key catchme not found.
    File C:\Users\Els\AppData\Local\Temp\catchme.sys not found.
    Error: No service named blbdrive was found to stop!
    Service\Driver key blbdrive not found.
    File C:\Windows\system32\drivers\blbdrive.sys not found.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/pdf\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/vnd.fdf\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@java.com/JavaPlugin\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\!{2318C2B1-4965-11d4-9B18-009027A5CD4F} not found.
    Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Free YouTube to MP3 Converter\ not found.
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    Starting removal of ActiveX control Microsoft XML Parser for Java
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    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{828030A1-22C1-4009-854F-8E305202313F}\ not found.
    File {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.dll File not found not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{828030A1-22C1-4009-854F-8E305202313F}\ not found.
    File {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.dll File not found not found.
    ADS C:\Users\Els\Documents\update 14 juli.eml:OECustomProperty deleted successfully.
    Unable to delete ADS C:\ProgramData\TEMP:9F9D57FD .
    Unable to delete ADS C:\ProgramData\TEMP:63A71C6F .
    Unable to delete ADS C:\ProgramData\TEMP:3DBE461A .
    Unable to delete ADS C:\ProgramData\TEMP:E4720B9A .
    Unable to delete ADS C:\ProgramData\TEMP:7F66BF58 .
    Unable to delete ADS C:\ProgramData\TEMP:0D3FF2E1 .
    Unable to delete ADS C:\ProgramData\TEMP:864A52B8 .
    Unable to delete ADS C:\ProgramData\TEMP:6713E91B .
    Unable to delete ADS C:\ProgramData\TEMP:994AEA06 .
    Unable to delete ADS C:\ProgramData\TEMP:88D7DDBC .
    Unable to delete ADS C:\ProgramData\TEMP:6FCD73D7 .
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    File\Folder C:\FRST not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Els
    ->Temp folder emptied: 142424 bytes
    ->Temporary Internet Files folder emptied: 5584461 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 492 bytes

    User: Joran
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Kilian
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: Roelof
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 399468109 bytes
    ->Java cache emptied: 165948 bytes
    ->Google Chrome cache emptied: 368205429 bytes
    ->Flash cache emptied: 4070258 bytes

    User: UpdatusUser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 155648 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 147460527 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 882,00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Els
    ->Java cache emptied: 0 bytes

    User: Joran
    ->Java cache emptied: 0 bytes

    User: Kilian
    ->Java cache emptied: 0 bytes

    User: Public

    User: Roelof
    ->Java cache emptied: 0 bytes

    User: UpdatusUser

    Total Java Files Cleaned = 0,00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Els
    ->Flash cache emptied: 0 bytes

    User: Joran
    ->Flash cache emptied: 0 bytes

    User: Kilian
    ->Flash cache emptied: 0 bytes

    User: Public

    User: Roelof
    ->Flash cache emptied: 0 bytes

    User: UpdatusUser

    Total Flash Files Cleaned = 0,00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 06242013_114035

    Files\Folders moved on Reboot...

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
    Elsje67,
    #22


  3. to hide this advert.

  4. 2013/06/24
    Elsje67

    Elsje67 Inactive Thread Starter

    Joined:
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    Security Check

    Results of screen317's Security Check version 0.99.67
    Windows Vista Service Pack 2 x86 (UAC is enabled)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Microsoft Security Essentials
    (On Access scanning disabled!)
    Error obtaining update status for antivirus!
    `````````Anti-malware/Other Utilities Check:`````````
    SUPERAntiSpyware
    Java 7 Update 7
    Java version out of Date!
    Google Chrome 27.0.1453.110
    Google Chrome 27.0.1453.116
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: %
    ````````````````````End of Log``````````````````````
     
    Elsje67,
    #23
  5. 2013/06/24
    Elsje67

    Elsje67 Inactive Thread Starter

    Joined:
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    Fss

    Farbar Service Scanner Version: 16-06-2013
    Ran by Els (administrator) on 24-06-2013 at 11:58:32
    Running from "C:\Users\Els\Downloads "
    Windows Vista (TM) Home Premium Service Pack 2 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is OK.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware "=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys => MD5 is legit
    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\Windows\system32\Drivers\tcpip.sys
    [2013-06-12 08:19] - [2013-05-08 05:40] - 0914792 ____A (Microsoft Corporation) 078218D74C4EFC2CE7E4C6DF22A94F2F

    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll => MD5 is legit
    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll => MD5 is legit
    C:\Windows\system32\es.dll => MD5 is legit
    C:\Windows\system32\cryptsvc.dll
    [2013-06-12 08:19] - [2013-04-24 06:00] - 0133120 ____A (Microsoft Corporation) 3EDE4C1F9672C972479201544969ADCB

    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\system32\ipnathlp.dll => MD5 is legit
    C:\Windows\system32\iphlpsvc.dll => MD5 is legit
    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
     
    Elsje67,
    #24
  6. 2013/06/24
    Elsje67

    Elsje67 Inactive Thread Starter

    Joined:
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    Tfc + eset

    TFC:
    No notepad found.
    At the and of the scan there was the following text in red.
    "Total Files Cleaned= 10,00 MB

    ESET
    No threats where found.
     
    Elsje67,
    #25
  7. 2013/06/24
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ===================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
     
    broni,
    #26
  8. 2013/06/25
    Elsje67

    Elsje67 Inactive Thread Starter

    Joined:
    2013/06/20
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    23
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    0
    OTL Log

    All processes killed
    Error: Unable to interpret <Code: > in the current context!
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Els
    ->Temp folder emptied: 1500517 bytes
    ->Temporary Internet Files folder emptied: 257007201 bytes
    ->Java cache emptied: 37835 bytes
    ->Google Chrome cache emptied: 6880835 bytes
    ->Flash cache emptied: 2850 bytes

    User: Joran
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Kilian
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: Roelof
    ->Temp folder emptied: 33732 bytes
    ->Temporary Internet Files folder emptied: 62311497 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 2266 bytes

    User: UpdatusUser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 86590334 bytes
    RecycleBin emptied: 903080 bytes

    Total Files Cleaned = 396,00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Els
    ->Flash cache emptied: 0 bytes

    User: Joran
    ->Flash cache emptied: 0 bytes

    User: Kilian
    ->Flash cache emptied: 0 bytes

    User: Public

    User: Roelof
    ->Flash cache emptied: 0 bytes

    User: UpdatusUser

    Total Flash Files Cleaned = 0,00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Els
    ->Java cache emptied: 0 bytes

    User: Joran
    ->Java cache emptied: 0 bytes

    User: Kilian
    ->Java cache emptied: 0 bytes

    User: Public

    User: Roelof
    ->Java cache emptied: 0 bytes

    User: UpdatusUser

    Total Java Files Cleaned = 0,00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 06252013_142525

    Files\Folders moved on Reboot...
    File\Folder C:\Users\Els\AppData\Local\Temp\~DF4C61.tmp not found!
    File\Folder C:\Users\Els\AppData\Local\Temp\~DF4C6C.tmp not found!
    File\Folder C:\Users\Els\AppData\Local\Temp\~DF5D0.tmp not found!
    C:\Users\Els\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\TO59VJN9\fastbutton[1].htm moved successfully.
    C:\Users\Els\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\TO59VJN9\p-01-0VIaSjnOLg[1].gif moved successfully.
    C:\Users\Els\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\QTDBQMOX\like[1].htm moved successfully.
    C:\Users\Els\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\QAHSYKKH\xd_arbiter[1].htm moved successfully.
    C:\Users\Els\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\QAHSYKKH\xd_arbiter[3].htm moved successfully.
    C:\Users\Els\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\01118CD5\105638-active-cant-remove-snapdo-search-2[1].htm moved successfully.
    C:\Users\Els\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\01118CD5\5174[1].htm moved successfully.
    C:\Users\Els\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\01118CD5\ads[5].htm moved successfully.
    C:\Users\Els\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\01118CD5\ads[6].htm moved successfully.
    C:\Users\Els\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully.
    C:\Users\Els\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.
    File\Folder C:\Users\Els\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS0000.tmp not found!

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
    Elsje67,
    #27
  9. 2013/06/25
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    ......
     
    broni,
    #28
  10. 2013/06/26
    Elsje67

    Elsje67 Inactive Thread Starter

    Joined:
    2013/06/20
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    23
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    0
    Broni, sorry for not responding

    The programOTL failed to start, the run button next to the arrow of the mouse remained.
    I have activated the program trough task manager (ctrl+Alt+ Del).
    Hope it worked well.

    The secunia PSR agent is not working well. The message I recived: Program stopped working and was closed.

    Hope this is enough information for you.
     
    Elsje67,
    #29
  11. 2013/06/26
    Elsje67

    Elsje67 Inactive Thread Starter

    Joined:
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    I think everything is works fine on the computer. Snapdo is also gone.
    Thanks you have helped me with my computer problem.
     
    Elsje67,
    #30
  12. 2013/06/26
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Way to go!! [​IMG]
    Good luck and stay safe :)
     
    broni,
    #31
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