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Solved cannot use ctrl+alt+del

Discussion in 'Malware and Virus Removal Archive' started by shopjennie, 2009/10/31.

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  1. 2009/11/02
    broni

    broni Moderator Malware Analyst

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    See, if Notepad works.

    I'm attaching zipped taskmgr.exe
     

    Attached Files:

    broni,
    #21
  2. 2009/11/02
    shopjennie

    shopjennie Inactive Thread Starter

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    Hi, Notepad works. Should I ignore the pop-up?
     
    shopjennie,
    #22


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  4. 2009/11/02
    broni

    broni Moderator Malware Analyst

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    Yes. I believe, it's just generic Windows message.
     
    broni,
    #23
  5. 2009/11/02
    shopjennie

    shopjennie Inactive Thread Starter

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    Hi,

    Now both my notepad and task manager works! Thanks!

    You didn't answer my other question -

    When running in safemode using AVG or Malwarebytes or any anti-virus software, midway through scanning the screen would become blurry, blue screen would appear, or computer would be forced to shut down. I suspect there might be a hidden nasty virus somewhere that the virus protection softwares cannot get rid off? I'm not sure... when running all the anti-virus softwares without safemode, they all work fine, but only in safemode they won't process through. Do you think this is as virus issue? Someone has suggested to reformat and reinstall XP, what is your opinion?
     
    shopjennie,
    #24
  6. 2009/11/02
    broni

    broni Moderator Malware Analyst

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    Very good :)

    I'm not sure what to tell you about your other issue.
    Your computer seems to be clean, however, you may have some system files problem.

    I'd....

    Go Start>Run ( "Start Search" in Vista), type in:
    sfc /scannow
    Click OK (hold CTRL, and SHIFT, hit Enter in Vista).
    Have Windows CD/DVD handy (with Vista, most likely, you won't need it).
    If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista case).
    If sfc won't find any errors in Windows XP, it'll simply quit, without any message.
    In Vista you will receive the following message: "Windows resource protection did not find any integrity violations ".
     
    broni,
    #25
  7. 2009/11/02
    shopjennie

    shopjennie Inactive Thread Starter

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    I don't have my windows XP CD with me, but will try later. Just wanted to express my thanks to you broni!!! You are very professional and experienced!
     
    shopjennie,
    #26
  8. 2009/11/02
    broni

    broni Moderator Malware Analyst

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    You're very welcome :)
    Happy computing :)
     
    broni,
    #27
  9. 2009/11/03
    shopjennie

    shopjennie Inactive Thread Starter

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    broni - earlier I tried scanning the computer again with SUPERAntiSpyware Free Edition, the computer became funny. The software just went blank without any text in the fields. When I tried clicking on the desktop items, nothing happens. When I tried restarting the blue screen appeared. Do you think this is from a hidden virus? Also, it won't give me a quarantined log.
     
    shopjennie,
    #28
  10. 2009/11/03
    broni

    broni Moderator Malware Analyst

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    No. I think, you have some system files issues. Try running sfc.
     
    broni,
    #29
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