Inactive Cannot open any programs

[Inactive] Cannot open any programs

Clearly some sort of virus got to my computer -- I was able to run my symantec antivirus software and then after a reboot, no desktop programs would run. I can open Word through documents, but not programs. I went to install antivirus/malware software but everytime I run the program it asks me to choose a program to run it with and nothing will work.

 

DDS (Ver_10-03-17.01) - NTFSx86
Run by mcglonma at 1:44:43.12 on Sun 04/04/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.759.325 [GMT -4:00]

AV: Symantec Endpoint Protection *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

============== Running Processes ===============

C:\WINDOWS\System32\Novell\XTAgent.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Symantec AntiVirus\Smc.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k eapsvcs
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Novell\ZENworks\nalntsrv.exe
C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Novell\ZENworks\wm.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\SmcGui.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\mcglonma\Local Settings\Temporary Internet Files\Content.IE5\GTZPV1CU\dds[1].scr
C:\Program Files\Common Files\Symantec Shared\COH\coh32.exe

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim6]
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [NDPS] c:\windows\system32\dpmw32.exe
mRun: [ZENRC Tray Icon] c:\windows\system32\zentray.exe
mRun: [NWTRAY] NWTRAY.EXE
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe "
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe "
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe "
mRun: [Sprint SmartView] "c:\program files\sprint\sprint smartview\SprintSV.exe" -a
mRun: [VX1000] c:\windows\vVX1000.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\applic~1.lnk - c:\program files\novell\zenworks\NalView.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
uPolicies-explorer: NoDevMgrUpdate = 1 (0x1)
mPolicies-system: CompatibleRUPSecurity = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\MSMSGS.EXE
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {C1994287-422F-47aa-8E5E-6323E210A125} - {4B5F7606-8666-4D5A-9780-DB92A9D8812B} - c:\program files\novell\zenworks\AxNalServer.dll
DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} - hxxps://quickplace1.udayton.edu/qp2.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1220623583812
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxsrvc.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
Notify: NetIdentity Notification - c:\windows\system32\novell\XtNotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Application Explorer: {763370c4-268e-4308-a60c-d8da0342be32} - c:\program files\novell\zenworks\NalShell.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Authentication Packages = msv1_0 nwv1_0

============= SERVICES / DRIVERS ===============

R2 BlankScr;HBDevice;c:\windows\system32\drivers\blankscr.sys [2005-5-23 6899]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-9-27 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-9-27 108392]
R2 Remote Management Agent;Novell ZENworks Remote Management Agent;c:\program files\novell\zenworks\remotemanagement\rmagent\ZenRem32.exe [2006-5-9 167936]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec antivirus\Rtvscan.exe [2009-9-27 2440632]
R2 XTAgent;Novell XTier Agent Services;c:\windows\system32\novell\xtagent.exe [2007-1-10 61440]
R3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-9-11 23888]
R3 Darpan;Darpan;c:\windows\system32\drivers\Darpan.sys [2005-5-23 2773]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-9-17 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100403.020\NAVENG.SYS [2010-4-3 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100403.020\NAVEX15.SYS [2010-4-3 1324720]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-21 135664]
S3 Smcinst;Symantec Auto-upgrade Agent;c:\program files\symantec antivirus\smclu\setup\smcinst.exe --> c:\program files\symantec antivirus\smclu\setup\smcinst.exe [?]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-7-28 14336]
S4 vsdatant;vsdatant;a --> a [?]

============== File Associations ===============

.exe=secfile

=============== Created Last 30 ================


==================== Find3M ====================

2010-02-17 20:36:22 162048 ----a-w- c:\windows\system32\drivers\WpsHelper.sys
2010-01-05 10:00:29 832512 ----a-w- c:\windows\system32\wininet.dll
2010-01-05 10:00:21 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-01-05 10:00:20 17408 ----a-w- c:\windows\system32\corpol.dll

============= FINISH: 1:45:37.42 ===============


Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 11/6/2008 10:51:44 AM
System Uptime: 4/2/2010 3:04:01 PM (34 hours ago)

Motherboard: Intel Corporation | | Alviso
Processor: Intel(R) Pentium(R) M processor 1.73GHz | uFCPGA | 795/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 56 GiB total, 23.063 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP395: 1/16/2010 1:40:15 PM - System Checkpoint
RP396: 1/21/2010 7:09:39 PM - System Checkpoint
RP397: 1/22/2010 6:01:31 AM - Software Distribution Service 3.0
RP398: 1/23/2010 1:15:26 PM - System Checkpoint
RP399: 1/24/2010 2:28:46 PM - System Checkpoint
RP400: 1/25/2010 10:22:52 PM - System Checkpoint
RP401: 1/26/2010 11:02:34 PM - System Checkpoint
RP402: 1/27/2010 9:10:43 AM - Software Distribution Service 3.0
RP403: 1/28/2010 1:24:37 PM - System Checkpoint
RP404: 1/29/2010 2:59:21 PM - System Checkpoint
RP405: 1/30/2010 3:02:05 PM - System Checkpoint
RP406: 1/31/2010 3:54:52 PM - System Checkpoint
RP407: 2/1/2010 6:37:59 PM - System Checkpoint
RP408: 2/2/2010 7:15:24 PM - System Checkpoint
RP409: 2/3/2010 8:21:14 PM - System Checkpoint
RP410: 2/4/2010 8:57:32 PM - System Checkpoint
RP411: 2/6/2010 3:30:46 AM - System Checkpoint
RP412: 2/7/2010 4:09:57 AM - System Checkpoint
RP413: 2/8/2010 10:16:37 AM - System Checkpoint
RP414: 2/9/2010 10:49:36 AM - System Checkpoint
RP415: 2/10/2010 12:42:57 PM - System Checkpoint
RP416: 2/11/2010 3:58:07 PM - System Checkpoint
RP417: 2/12/2010 4:26:43 PM - System Checkpoint
RP418: 2/13/2010 5:26:38 PM - System Checkpoint
RP419: 2/14/2010 7:13:28 PM - System Checkpoint
RP420: 2/15/2010 7:46:40 PM - System Checkpoint
RP421: 2/16/2010 10:56:18 PM - System Checkpoint
RP422: 2/18/2010 1:03:50 AM - System Checkpoint
RP423: 2/19/2010 1:39:46 PM - System Checkpoint
RP424: 2/20/2010 2:43:35 PM - System Checkpoint
RP425: 2/21/2010 3:59:16 PM - System Checkpoint
RP426: 2/22/2010 6:31:19 PM - System Checkpoint
RP427: 2/23/2010 12:13:47 PM - Software Distribution Service 3.0
RP428: 2/24/2010 12:49:22 PM - System Checkpoint
RP429: 2/25/2010 8:08:09 PM - System Checkpoint
RP430: 2/26/2010 8:17:00 PM - System Checkpoint
RP431: 2/27/2010 9:01:16 PM - System Checkpoint
RP432: 2/28/2010 10:06:02 PM - System Checkpoint
RP433: 3/2/2010 1:13:04 AM - System Checkpoint
RP434: 3/3/2010 1:20:07 AM - System Checkpoint
RP435: 3/4/2010 1:18:58 PM - System Checkpoint
RP436: 3/5/2010 1:23:09 PM - System Checkpoint
RP437: 3/6/2010 7:45:09 PM - System Checkpoint
RP438: 3/7/2010 10:24:14 PM - System Checkpoint
RP439: 3/9/2010 2:53:15 PM - System Checkpoint
RP440: 3/10/2010 10:25:02 AM - Software Distribution Service 3.0
RP441: 3/11/2010 1:49:32 PM - System Checkpoint
RP442: 3/12/2010 4:41:27 PM - System Checkpoint
RP443: 3/13/2010 6:09:19 PM - System Checkpoint
RP444: 3/14/2010 7:36:53 PM - System Checkpoint
RP445: 3/15/2010 8:10:21 PM - System Checkpoint
RP446: 3/16/2010 8:20:46 PM - System Checkpoint
RP447: 3/17/2010 9:20:43 PM - System Checkpoint
RP448: 3/18/2010 10:20:48 PM - System Checkpoint
RP449: 3/19/2010 11:38:10 PM - System Checkpoint
RP450: 3/21/2010 12:20:45 AM - System Checkpoint
RP451: 3/22/2010 8:12:05 PM - System Checkpoint
RP452: 3/23/2010 6:05:22 AM - Software Distribution Service 3.0
RP453: 3/23/2010 2:08:59 PM - Software Distribution Service 3.0
RP454: 3/25/2010 3:36:05 PM - System Checkpoint
RP455: 3/26/2010 4:05:37 PM - System Checkpoint
RP456: 3/30/2010 9:32:16 AM - System Checkpoint
RP457: 3/31/2010 4:18:16 PM - System Checkpoint
RP458: 4/1/2010 6:08:09 PM - System Checkpoint
RP459: 4/2/2010 9:35:30 PM - System Checkpoint

==== Installed Programs ======================


2007 Microsoft Office Suite Service Pack 1 (SP1)
2600
2600_Help
2600Trb
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Adobe Shockwave Player
Agere Systems AC'97 Modem
AIM 6
AiO_Scan
AiOSoftware
ALPS Touch Pad Driver
Apple Mobile Device Support
Apple Software Update
Bonjour
BufferChm
Copy
CP_AtenaShokunin1Config
cp_dwShrek2Albums1
cp_dwShrek2Cards1
CreativeProjects
CreativeProjectsTemplates
Critical Update for Windows Media Player 11 (KB959772)
CueTour
Destinations
Director
DocProc
DocumentViewer
EPAFactory Endpoint Analysis Plugin 4.5.5.2 For HF4
Facebook Plug-In
Fax
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB969084)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
HP Extended Capabilities 4.7
HP Image Zone 4.7
HP Product Assistant
HP PSC & OfficeJet 4.7
HP Software Update
HPSystemDiagnostics
IBM Lotus Sametime Connect 7.5.1
InstantShare
Intel(R) Graphics Media Accelerator Driver for Mobile
Intel(R) PROSet/Wireless Software
iTunes
Java(TM) 6 Update 7
LiveUpdate 3.3 (Symantec Corporation)
Macromedia Authorware Web Player
MarketResearch
mCore
mDriver
mDrWiFi
mEoU.msi
mHelp
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft .NET Framework 3.5
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel 2007 Get Started Tab
Microsoft Office Excel MUI (English) 2007
Microsoft Office FrontPage 2003
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint 2007 Get Started Tab
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word 2007 Get Started Tab
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
mIWA
mIWCA
mLogView
mMHouse
Move Media Player
mPfMgr
mPfWiz
mProSafe
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB925673)
mWlsSafe
mXML
mZConfig
Nero OEM
NICI (Shared) U.S./Worldwide (128 bit) (2.7.3-1)
NMAS Challenge Response Method
NMAS Client
Novell Client for Windows
PanoStandAlone
PhotoGallery
PowerDVD
ProductContext
QFolder
QuickTime
Readme
RealPlayer Enterprise
Realtek AC'97 Audio
REALTEK Gigabit and Fast Ethernet NIC Driver
Scan
ScannerCopy
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB978380)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB978382)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978706)
SkinsHP1
Skype Toolbars
Skypeâ„¢ 4.1
Sprint SmartView
Symantec Endpoint Protection
TrayApp
Unload
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Microsoft Windows (KB971513)
Update for Outlook 2007 Junk Email Filter (kb979895)
Update for Windows XP (KB898461)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951618-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
WebReg
Windows CHM To HTML 2008
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows Presentation Foundation
Windows Search 4.0
Write-N-Cite
XML Paper Specification Shared Components Pack 1.0
Yahoo! Messenger
Yahoo! Toolbar
ZENworks Desktop Management Agent

==== Event Viewer Messages From Past Week ========

3/30/2010 8:29:15 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service upnphost with arguments " " in order to run the server: {204810B9-73B2-11D4-BF42-00B0D0118B56}

==== End Of File ===========================

 

Download Malwarebytes' Anti-Malware (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html) to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Download the update from here if you have problems.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

Make sure that you restart the computer.

==============

Download HijackThis Executable from here. Save it to your desktop.
Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where to save it. Save it to desktop where it is easy to access. Open the log file and then go to the format Tab and make sure that wordwrap is unchecked. Copy the entire contents of the file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is necessary for the running of your system.

 

I cannot finish installing any downloads... once I get to the option to save/run -- if I run it, it prompts me to select a program to "open with" nothing from the list will open a program -- if I save it, and try to open it by double clicking, I am still prompted to do the same.

 

Run the following and try again.
http://www.mvps.org/sramesh2k/exefile.htm

 

THANK YOU THANK YOU THANK YOU!!! Programs finally launch again

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3961

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

4/6/2010 6:39:52 PM
mbam-log-2010-04-06 (18-39-52).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 185876
Time elapsed: 1 hour(s), 1 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 3
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\forceclassiccontrolpanel (Hijack.ControlPanelStyle) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\.exe\shell\open\command\(default) (Hijack.ExeFile) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\secfile\shell\open\command\(default) (Rogue.MultipleAV) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ( "C:\Documents and Settings\mcglonma\Local Settings\Application Data\av.exe" /START "C:\Program Files\Internet Explorer\iexplore.exe ") Good: (iexplore.exe) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

 

Excellent .

Please use the Internet Explorer browser (or FireFox with IETab), and do an online scan with [color= "blue"]Kaspersky Online Scanner[/color]

Note: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

Click Yes, when prompted to install its ActiveX component.
(Note.. for Internet [color= "#3333FF"]Explorer 7[/color] users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.)
The program launches and downloads the latest definition files.

• Once the files are downloaded click on Next
• Click on Scan Settings and configure as follows:
  • Scan using the following Anti-Virus database:
    • [color= "#6666CC"]Extended[/color]
  • Scan Options:
    • [color= "#6666CC"]Scan Archives[/color]
    • [color= "#6666CC"]Scan Mail Bases[/color]
• Click OK and, under select a target to scan, select My Computer

When the scan is done, in the [color= "Navy"]Scan is completed [/color]window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.

To obtain the report:
Click on: Save Report As (above - red blinking arrow)
Next, in the [color= "Navy"]Save as [/color]prompt, [color= "navy"]Save in[/color] area, select: Desktop
In the [color= "navy"]File name[/color] area, use KScan, or something similar
In [color= "navy"]Save as type[/color], click the drop arrow and select: Text file [*.txt]
Then, click: Save
Please post the [color= "Navy"]Kaspersky Online Scanner Report [/color]in your reply.