bsod on Swmidi.sys

need some assistance on this error please. from what i can find on the net this applies to windows me. this system getting the bsod is xp home on a brand new dimension 3000.

exact error - Then: PAGE_FAULT_IN_NONPAGED_AREA

Then: If first time..........and some instructions about restarting. If occurs again, get help......

Then:
Tech info: ***stop:0x00000050 (0xEEF56C48, 0x00000001,0x804EB634,0x00000000)

Swmidi.sys-Address EEF56C48base at EEF27000, DATESTAMP 3b7d85fa

system is clean ran dell diags and all passed with no errors.

can anybody assist here.

 

Did you look in Device Manager to see if there are issues with the sound driver?

 

whiskeyman

system is clean no conflict. was built brand new. had client reinstall audio drivers. if that dont work will put warranty claim in cuz it could be the audio part of the system board could be bad even though the diags said all was okay.

 

is this on-board audio or card? name the names here if u can.

my $ sez if it passes diags, it's not the HW.

how is bios setup to handle PnP? - best guess off the top = change it

i'd also consider a vanilla startup environment. kill all that isn't a must in startup to test.

 

this is just a normal expansion of the new system from dell when you first turn it on. new system right out of the box. sound is integrated and nothing special on this machine except her own printer. thats it. bios is what dell sets it up to be when they build the image.