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BSOD/mysterious driver

Discussion in 'Windows XP' started by teener, 2008/09/29.

  1. 2008/09/29
    teener

    teener Inactive Thread Starter

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    Hi all,

    I've got 10 XP Pro computers all identical in hardware, configured using the same image. All 10 systems have random BSODs for the past 6+ months, sometimes up to 8 times a day, sometimes not at all. We've done all the usual troubleshooting - checking event logs, booting into safe mode (no BSODs then) and have even replaced memory. The only indicator of the issue are a ton of minidumps and after looking for a long time, discovered DebugWiz. I've run about four of the minidumps through it and have gotten myself even more confused. The client is 6 hours away by car, and I really don't want to drive there, and spend a weekend reimaging 10 systems... I've checked out the link at the bottom of Jephree's post about diagnosing BSODs, but it's way over my head... Does anyone want to take a crack at this? I'd be happy to post excerpts from the minidump if you're up to the challenge!

    More research since original post: found a wierd driver on the system that I can't find a reference to anywhere (that's not in Chinese): zmegordc.sys. It's loaded according to DebugWiz and driver verifier, but I can't find the file using explorer. There is a registry entry for it under HKLM/Software/Microsoft/WindowsNT/CurrentVersion/SvcHost. It's on multiple systems, but I am suspicious. Don't know of any legitimate reason for a driver to be loaded without a corresponding file.

    Thanks, Tina
     
  2. 2008/09/30
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #2

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