Resolved Bsod kernel_mode_exception_not_handled

Today I got this error (I mean BSOD):
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: win32k.sys

KERNEL_MODE_EXCEPTION_NOT_HANDLED

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

parameters is 0x1000008e, 0xbf82ed2b, 0xafea0ac0, 0x00000000

I am just doing browsing on Internet and print some documents and this thing appeared and my print job interrupted. Opened 5 tabs at a time and 5 programs also.

Is that called 'system overload'!!?? This is just a random error, but I want to know WHY would this happen

 

aw i got this error while downloading SDK:
A problem occurred while installing selected Windows SDK components.

Installation of the "Windows Debugging Tools" product has reported the following error: Signature of the file dbg_x86.msi could not be obtained. Possible unsigned file.

Please attempt to resolve the problem and then start Windows SDK setup again. If you continue to have problems with this issue, please visit the SDK team support page at http://go.microsoft.com/fwlink/?LinkId=130245.

Click the View Log button to review the installation log.
To exit, click Finish.

do i need to post the log file?

UPDATE: oops sorry i got it to work. I run the setup once again and choose 'change' options.

 

Debuglog is here!:

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, bf82ed2b, afea0bc0, 0}

Probably caused by : win32k.sys ( win32k!RFONTOBJ::vXlatGlyphArray+2ee )

Followup: MachineOwner
---------

kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: bf82ed2b, The address that the exception occurred at
Arg3: afea0bc0, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx ". The memory could not be "%s ".

FAULTING_IP:
win32k!RFONTOBJ::vXlatGlyphArray+2ee
bf82ed2b 0fb718 movzx ebx,word ptr [eax]

TRAP_FRAME: afea0bc0 -- (.trap 0xffffffffafea0bc0)
.trap 0xffffffffafea0bc0
ErrCode = 00000000
eax=52b90990 ebx=e1786a57 ecx=0000010a edx=e1bd200b esi=0e28152e edi=e1786010
eip=bf82ed2b esp=afea0c34 ebp=afea0c58 iopl=0 nv up ei pl nz ac po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010212
win32k!RFONTOBJ::vXlatGlyphArray+0x2ee:
bf82ed2b 0fb718 movzx ebx,word ptr [eax] ds:0023:52b90990=????
.trap
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0x8E

PROCESS_NAME: chrome.exe

LAST_CONTROL_TRANSFER: from bf9552c1 to bf82ed2b

STACK_TEXT:
afea0c58 bf9552c1 e1f92200 00000100 e1bd43f8 win32k!RFONTOBJ::vXlatGlyphArray+0x2ee
afea0c8c bf94c957 e140a008 e1f92200 e15c79c8 win32k!GreGetGlyphIndicesW+0xa6
afea0d28 bf94c9d3 460111b7 0012d5f8 00000100 win32k!NtGdiGetGlyphIndicesWInternal+0xf2
afea0d48 804de7ec 460111b7 0012d5f8 00000100 win32k!NtGdiGetGlyphIndicesW+0x1b
afea0d48 7c90e514 460111b7 0012d5f8 00000100 nt!KiFastCallEntry+0xf8
WARNING: Frame IP not in any known module. Following frames may be wrong.
0012d368 00000000 00000000 00000000 00000000 0x7c90e514


STACK_COMMAND: kb

FOLLOWUP_IP:
win32k!RFONTOBJ::vXlatGlyphArray+2ee
bf82ed2b 0fb718 movzx ebx,word ptr [eax]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: win32k!RFONTOBJ::vXlatGlyphArray+2ee

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4de797d3

FAILURE_BUCKET_ID: 0x8E_win32k!RFONTOBJ::vXlatGlyphArray+2ee

BUCKET_ID: 0x8E_win32k!RFONTOBJ::vXlatGlyphArray+2ee

Followup: MachineOwner
---------

eax=52b90990 ebx=e1786a57 ecx=0000010a edx=e1bd200b esi=0e28152e edi=e1786010
eip=bf82ed2b esp=afea0c34 ebp=afea0c58 iopl=0 nv up ei pl nz ac po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010212
win32k!RFONTOBJ::vXlatGlyphArray+0x2ee:
bf82ed2b 0fb718 movzx ebx,word ptr [eax] ds:0023:52b90990=????
ChildEBP RetAddr Args to Child
afea0c58 bf9552c1 e1f92200 00000100 e1bd43f8 win32k!RFONTOBJ::vXlatGlyphArray+0x2ee (FPO: [Non-Fpo])
afea0c8c bf94c957 e140a008 e1f92200 e15c79c8 win32k!GreGetGlyphIndicesW+0xa6 (FPO: [Non-Fpo])
afea0d28 bf94c9d3 460111b7 0012d5f8 00000100 win32k!NtGdiGetGlyphIndicesWInternal+0xf2 (FPO: [Non-Fpo])
afea0d48 804de7ec 460111b7 0012d5f8 00000100 win32k!NtGdiGetGlyphIndicesW+0x1b (FPO: [Non-Fpo])
afea0d48 7c90e514 460111b7 0012d5f8 00000100 nt!KiFastCallEntry+0xf8 (FPO: [0,0] TrapFrame @ afea0d64)
WARNING: Frame IP not in any known module. Following frames may be wrong.
0012d368 00000000 00000000 00000000 00000000 0x7c90e514
start end module name
804d7000 8072d200 nt ntoskrnl.exe Thu Dec 09 21:38:34 2010 (4D00DBDA)
8072e000 8074e300 hal halaacpi.dll Mon Apr 14 02:31:27 2008 (4802517F)
b0391000 b03bb180 kmixer kmixer.sys Mon Apr 14 02:45:07 2008 (480254B3)
b0574000 b05b4e00 HTTP HTTP.sys Wed Oct 21 00:20:15 2009 (4ADDE33F)
b05c5000 b05c8b00 usbscan usbscan.sys Mon Apr 14 02:45:34 2008 (480254CE)
b08ad000 b0904600 srv srv.sys Thu Feb 17 21:18:01 2011 (4D5D2009)
b0e67000 b0e7b480 wdmaud wdmaud.sys Mon Apr 14 03:17:18 2008 (48025C3E)
b1038000 b103ae40 mdmxsdk mdmxsdk.sys Thu Mar 18 03:04:10 2004 (4058A12A)
b10fc000 b1112f80 aswMon2 aswMon2.SYS Tue May 10 20:02:24 2011 (4DC92950)
b124b000 b1259d80 sysaudio sysaudio.sys Mon Apr 14 03:15:55 2008 (48025BEB)
b133b000 b133e900 ndisuio ndisuio.sys Mon Apr 14 02:55:57 2008 (4802573D)
b145b000 b1472900 dump_atapi dump_atapi.sys Mon Apr 14 02:40:29 2008 (4802539D)
b1473000 b1496180 Fastfat Fastfat.SYS Mon Apr 14 03:14:28 2008 (48025B94)
b150f000 b157f000 aswSnx aswSnx.SYS Tue May 10 20:03:53 2011 (4DC929A9)
b157f000 b15c8180 aswSP aswSP.SYS Tue May 10 20:03:43 2011 (4DC9299F)
b15c9000 b1638680 mrxsmb mrxsmb.sys Fri Jul 15 21:29:28 2011 (4E2040B8)
b1639000 b1663e80 rdbss rdbss.sys Mon Apr 14 03:28:38 2008 (48025EE6)
b1664000 b1685d00 afd afd.sys Wed Feb 16 21:22:47 2011 (4D5BCFA7)
b1686000 b16adc00 netbt netbt.sys Mon Apr 14 03:20:59 2008 (48025D1B)
b16be000 b16c0b00 aswFsBlk aswFsBlk.SYS Tue May 10 19:59:33 2011 (4DC928A5)
b16ca000 b16cc900 Dxapi Dxapi.sys Sat Aug 18 04:53:19 2001 (3B7D843F)
b16d6000 b16fb500 ipnat ipnat.sys Mon Apr 14 02:57:10 2008 (48025786)
b16fc000 b1754480 tcpip tcpip.sys Fri Jun 20 19:51:09 2008 (485B99AD)
b1755000 b1767600 ipsec ipsec.sys Mon Apr 14 03:19:42 2008 (48025CCE)
b1790000 b1792f80 mouhid mouhid.sys Sat Aug 18 04:47:57 2001 (3B7D82FD)
b17a0000 b17a2880 hidusb hidusb.sys Mon Apr 14 02:45:27 2008 (480254C7)
b98d0000 b992df00 update update.sys Mon Apr 14 02:39:46 2008 (48025372)
b992e000 b995de80 rdpdr rdpdr.sys Mon Apr 14 02:32:50 2008 (480251D2)
b995e000 b996ee00 psched psched.sys Mon Apr 14 02:56:36 2008 (48025764)
b996f000 b9985580 ndiswan ndiswan.sys Mon Apr 14 03:20:41 2008 (48025D09)
b9986000 b99a8700 ks ks.sys Mon Apr 14 03:16:34 2008 (48025C12)
b99a9000 b99cca80 portcls portcls.sys Mon Apr 14 03:19:40 2008 (48025CCC)
b99cd000 b99f7980 es198x es198x.sys Wed Aug 01 03:59:26 2001 (3B670E1E)
b99f8000 b9a1ec00 e100b325 e100b325.sys Sat Nov 17 02:53:32 2007 (473DE72C)
b9a1f000 b9a42200 USBPORT USBPORT.SYS Mon Apr 14 02:45:34 2008 (480254CE)
b9a43000 b9a56f00 VIDEOPRT VIDEOPRT.SYS Mon Apr 14 02:44:39 2008 (48025497)
b9a57000 b9b94ec0 ialmnt5 ialmnt5.sys Wed Sep 21 02:00:52 2005 (43304E54)
b9bb1000 b9bb1b80 Null Null.SYS Sat Aug 18 04:47:39 2001 (3B7D82EB)
b9bcf000 b9bcfc00 audstub audstub.sys Sat Aug 18 04:59:40 2001 (3B7D85BC)
b9c0a000 b9c0c280 rasacd rasacd.sys Sat Aug 18 04:55:39 2001 (3B7D84CB)
ba5f1000 ba5faf00 aswTdi aswTdi.SYS Tue May 10 20:02:35 2011 (4DC9295B)
ba631000 ba63f880 usbhub usbhub.sys Mon Apr 14 02:45:36 2008 (480254D0)
ba641000 ba64b000 NDProxy NDProxy.SYS Tue Nov 02 23:17:02 2010 (4CD02B6E)
ba661000 ba66af00 termdd termdd.sys Mon Apr 14 02:38:36 2008 (4802532C)
ba671000 ba679900 msgpc msgpc.sys Mon Apr 14 02:56:32 2008 (48025760)
ba681000 ba68cd00 raspptp raspptp.sys Mon Apr 14 03:19:47 2008 (48025CD3)
ba7d4000 ba7d7c80 mssmbios mssmbios.sys Mon Apr 14 02:36:45 2008 (480252BD)
ba7f4000 ba7f6900 ndistapi ndistapi.sys Fri Jul 08 22:02:00 2011 (4E170DD8)
ba7fc000 ba7ffd80 serenum serenum.sys Mon Apr 14 02:40:12 2008 (4802538C)
bf000000 bf011600 dxg dxg.sys Mon Apr 14 02:38:27 2008 (48025323)
bf012000 bf020000 ialmrnt5 ialmrnt5.dll Wed Sep 21 01:52:37 2005 (43304C65)
bf020000 bf042000 ialmdnt5 ialmdnt5.dll Wed Sep 21 01:52:31 2005 (43304C5F)
bf042000 bf0760a0 ialmdev5 ialmdev5.DLL Wed Sep 21 01:52:20 2005 (43304C54)
bf077000 bf159000 ialmdd5 ialmdd5.DLL Wed Sep 21 01:59:53 2005 (43304E19)
bf800000 bf9c5d80 win32k win32k.sys Thu Jun 02 22:01:55 2011 (4DE797D3)
f740a000 f7423c00 Mup Mup.sys Thu Apr 21 21:37:43 2011 (4DB03327)
f7424000 f7450980 NDIS NDIS.sys Mon Apr 14 03:20:35 2008 (48025D03)
f7451000 f7467b00 KSecDD KSecDD.sys Wed Jun 24 19:18:40 2009 (4A420B90)
f7468000 f7479f00 sr sr.sys Mon Apr 14 02:36:50 2008 (480252C2)
f747a000 f7499b00 fltmgr fltmgr.sys Mon Apr 14 02:32:58 2008 (480251DA)
f749a000 f74b1900 atapi atapi.sys Mon Apr 14 02:40:29 2008 (4802539D)
f74b2000 f74d7700 dmio dmio.sys Mon Apr 14 02:44:45 2008 (4802549D)
f74d8000 f74f6880 ftdisk ftdisk.sys Sat Aug 18 04:52:41 2001 (3B7D8419)
f74f7000 f7501200 raspppoe raspppoe.sys Mon Apr 14 02:57:31 2008 (4802579B)
f7507000 f7513880 rasl2tp rasl2tp.sys Mon Apr 14 03:19:43 2008 (48025CCF)
f7517000 f7526c00 serial serial.sys Mon Apr 14 03:15:44 2008 (48025BE0)
f7527000 f7533d00 i8042prt i8042prt.sys Mon Apr 14 03:17:59 2008 (48025C67)
f7537000 f7545b00 drmk drmk.sys Mon Apr 14 02:45:12 2008 (480254B8)
f7547000 f754fe00 intelppm intelppm.sys Mon Apr 14 02:31:31 2008 (48025183)
f7597000 f75a7a80 pci pci.sys Mon Apr 14 02:36:43 2008 (480252BB)
f75a8000 f75d5d80 ACPI ACPI.sys Mon Apr 14 02:36:33 2008 (480252B1)
f75f7000 f7600180 isapnp isapnp.sys Mon Apr 14 02:36:40 2008 (480252B8)
f7607000 f7611580 MountMgr MountMgr.sys Mon Apr 14 02:39:45 2008 (48025371)
f7617000 f7623c80 VolSnap VolSnap.sys Mon Apr 14 02:41:00 2008 (480253BC)
f7627000 f762fe00 disk disk.sys Mon Apr 14 02:40:46 2008 (480253AE)
f7637000 f7643180 CLASSPNP CLASSPNP.SYS Mon Apr 14 03:16:21 2008 (48025C05)
f7667000 f766f700 wanarp wanarp.sys Mon Apr 14 02:57:20 2008 (48025790)
f7677000 f767f780 netbios netbios.sys Mon Apr 14 02:56:01 2008 (48025741)
f76a7000 f76b1e00 Fips Fips.SYS Mon Apr 14 02:33:27 2008 (480251F7)
f76c7000 f76d0000 HIDCLASS HIDCLASS.SYS Mon Apr 14 02:45:25 2008 (480254C5)
f7707000 f770d180 PCIIDEX PCIIDEX.SYS Mon Apr 14 02:40:29 2008 (4802539D)
f770f000 f7713d00 PartMgr PartMgr.sys Mon Apr 14 02:40:48 2008 (480253B0)
f7727000 f772e880 Npfs Npfs.SYS Mon Apr 14 02:32:38 2008 (480251C6)
f773f000 f7746d80 usbccgp usbccgp.sys Mon Apr 14 02:45:38 2008 (480254D2)
f7747000 f774b200 aswRdr aswRdr.SYS Tue May 10 19:59:54 2011 (4DC928BA)
f7757000 f775d500 usbprint usbprint.sys Mon Apr 14 02:47:37 2008 (48025549)
f7767000 f776c080 usbuhci usbuhci.sys Mon Apr 14 02:45:34 2008 (480254CE)
f776f000 f7776600 usbehci usbehci.sys Mon Apr 14 02:45:34 2008 (480254CE)
f777f000 f7784700 Aavmker4 Aavmker4.SYS Tue May 10 19:59:35 2011 (4DC928A7)
f7787000 f778d000 kbdclass kbdclass.sys Mon Apr 14 02:39:46 2008 (48025372)
f77a7000 f77aba80 TDI TDI.SYS Mon Apr 14 03:00:04 2008 (48025834)
f77b7000 f77bb580 ptilink ptilink.sys Sat Aug 18 04:49:53 2001 (3B7D8371)
f77bf000 f77c5180 HIDPARSE HIDPARSE.SYS Mon Apr 14 02:45:22 2008 (480254C2)
f77c7000 f77cb080 raspti raspti.sys Sat Aug 18 04:55:32 2001 (3B7D84C4)
f77d7000 f77dca00 mouclass mouclass.sys Mon Apr 14 02:39:47 2008 (48025373)
f77ef000 f77f3500 watchdog watchdog.sys Mon Apr 14 02:44:59 2008 (480254AB)
f7807000 f780c200 vga vga.sys Mon Apr 14 02:44:40 2008 (48025498)
f7817000 f781ba80 Msfs Msfs.SYS Mon Apr 14 02:32:38 2008 (480251C6)
f7897000 f789a000 BOOTVID BOOTVID.dll Sat Aug 18 04:49:09 2001 (3B7D8345)
f7987000 f7988b80 kdcom kdcom.dll Sat Aug 18 04:49:10 2001 (3B7D8346)
f7989000 f798a100 WMILIB WMILIB.SYS Sat Aug 18 05:07:23 2001 (3B7D878B)
f798b000 f798c580 intelide intelide.sys Mon Apr 14 02:40:29 2008 (4802539D)
f798d000 f798e700 dmload dmload.sys Sat Aug 18 04:58:15 2001 (3B7D8567)
f79a5000 f79a6100 swenum swenum.sys Mon Apr 14 02:39:52 2008 (48025378)
f79a9000 f79aa280 USBD USBD.SYS Sat Aug 18 05:02:58 2001 (3B7D8682)
f79ad000 f79aef00 Fs_Rec Fs_Rec.SYS Sat Aug 18 04:49:37 2001 (3B7D8361)
f79b1000 f79b2080 Beep Beep.SYS Sat Aug 18 04:47:33 2001 (3B7D82E5)
f79b5000 f79b6080 mnmdd mnmdd.SYS Sat Aug 18 04:57:28 2001 (3B7D8538)
f79b9000 f79ba080 RDPCDD RDPCDD.sys Sat Aug 18 04:46:56 2001 (3B7D82C0)
f79c5000 f79c6100 dump_WMILIB dump_WMILIB.SYS Sat Aug 18 05:07:23 2001 (3B7D878B)
f7a4f000 f7a4fd00 PCIIde PCIIde.sys Sat Aug 18 04:51:49 2001 (3B7D83E5)
f7aa7000 f7aa7d00 dxgthk dxgthk.sys Sat Aug 18 04:53:12 2001 (3B7D8438)
f7b52000 f7bde600 Ntfs Ntfs.sys Mon Apr 14 03:15:49 2008 (48025BE5)

Unloaded modules:
b0e19000 b0e44000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0002B000
f7a74000 f7a75000 drmkaud.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00001000
b128b000 b1298000 DMusic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000D000
b123b000 b1249000 swmidi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000E000
b0e44000 b0e67000 aec.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00023000
f79d7000 f79d9000 splitter.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00002000
b0969000 b097d000 Parport.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00014000
f7697000 f76a2000 imapi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000B000
f7687000 f7696000 redbook.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000F000
f77ff000 f7804000 Cdaudio.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00005000
ba601000 ba611000 cdrom.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00010000
b9c12000 b9c15000 Sfloppy.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00003000
f77ef000 f77f4000 Flpydisk.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00005000
Closing open log file c:debuglog.txt

 

wow no one reply me after 3 days.
is it too hard to solve it or the answer in the debuglog is obvious?

 

aw it needs to use cd-rom drive and floppy disk drive to run it but my old pc has neither cd-rom drive nor floppy disk drive. So what should I do?

 

Hmm I discovered I have 2 RAM modules inside, one is old 256MB and new 1GB. Swapped each other already and test it one by one but still functioning. I think the culprit is either the motherboard or Google chrome cannot respond.

 

Nothing happened while using IE and firefox.
before I mark this thread as 'resolved', how can I determine that my CPU is overclocked by someone else?

 

I've ran CPU-Z and got this result:
http://3.bp.blogspot.com/-FhdajoV0Kdo/TphNjJ7rdEI/AAAAAAAAARI/Nt8aG9vXeNY/s320/oclock.PNG

If cannot see the picture try this link:
http://hinamori-senpai.blogspot.com/2011/10/overclocked.html

is it overclocked? Can overclocking causes BSOD? If yes, how to reset to default values?

 

I don't know about anyone else scgoh123 but that image is illegible to me.

 

Try here wildfire: http://3.bp.blogspot.com/-FhdajoV0Kdo/TphNjJ7rdEI/AAAAAAAAARI/Nt8aG9vXeNY/s1600/oclock.PNG

--

It says "Intel Pentium 4 CPU 2.00GHZ" running at ( "Freq ") 1995.08 MHz.

Since 2.00 GHz = 2,000.00 MHz, your CPU is not overclocked.

 

Ok thanks SpywareDr, I'll mark this thread as 'resolved'.

 

You're welcome.