BSOD Help

Alright, so I'm very unfamiliar with many things that go on with my computer, but I'm going to be enrolling in college next semester and I can't afford a new laptop, so I'm kinda counting on this one. Simply because of that, it seems like this one wants to just go kerplunk on me right now. I really don't want that to happen, but again, I'm not that familiar with systems happenings.

I've read on this site a lot of stuff already so I know you're supposed to perform a debugging, but I'm not really sure how to do that. I have all the software installed but yeah.

The BCOD message said at the top KERNEL-stack-inpage-error. Then below it said STOP: 0x00000077 (ox00000001, oxEB000000, 0x00000000, 0xEC3E5c34).

I don't really know what to do and I have gotten the BCOD before, but I was too stupid to write down what the error message said really. I haven't installed any new hardware or software recently and it just comes up randomly. Like, once I was just listening to music and looking at stuff online and it happened. Today I was out driving and I had left my computer on and when I came home it was up so I wrote it down this time. I hope you guys can help me somehow! Thanks!

EDIT: I dunno why I put BCOD when screen doesn't start with a C...

 

Welcome to BBS, you probably have an infection.

Please follow the link below to have your PC checked for any infections.

Please make sure you follow the instructions and do not miss anything or you may not receive the help you need.


http://www.windowsbbs.com/malware-virus-removal/announcements.html

 

I think that it helped because earlier when I ran a disk check, it said something like 'Volume Inaccessible,' but this time it said 'Volume Clean,' but I guess we'll see.

I updated my Norton Security, ran a backup, and a scan. The results were:

• Total Risks Found: 1
• Total Risks Fixed: 1
  
• Internet Temp Files Fixed: 590
• Windows Temp Files Fixed: 290
• Internet Explorer History Files Fixed: 2
• Registry Cleanup Fixed: 2
• Drive C: Completed, 4,982 files optimized, started with 20% disk fragmentation, ended with 2%.

The Risk that it found just said (Cookie) when I clicked details so I'm not 100% sure what's going on there.

I ran the Temp File Cleaner and that seemed to help a lot, too. I was going to run the Malware Bytes too just to be safe, but the download link wouldn't work for me. I just figured it was down for some reason and I'd try again in a few hours.