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Blue Screen and Random reboots error (102)

Discussion in 'Windows XP' started by philbyn, 2006/03/22.

  1. 2006/03/22
    philbyn

    philbyn Inactive Thread Starter

    Joined:
    2006/03/22
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    Hi,

    Windows XP Home on an ACER laptop. Been running fine up until last week when it started randomly rebooting and the occasional blue screen of death. Event Viewer revealed error (102) event id 1003. Using Microsoft's debugging tools on the Minidump file I got the following. Can anyone interpret the output and tell me what may be wrong?

    Thanks,

    Philip

    Opened log file 'c:\symbols\debuglog.txt'
    kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/dowloads/symbols
    Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/dowloads/symbols
    kd> .reload;!analyze -v;r;!thread;lmnt;.logclose;q
    Unable to load image ntoskrnl.exe, Win32 error 2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ...........................................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ...................
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 00000020, a pool block header size is corrupt.
    Arg2: e38eabe4, The pool entry we were looking for within the page.
    Arg3: e38eb73c, The next pool entry.
    Arg4: 0d6b6f54, (reserved)

    Debugging Details:
    ------------------

    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *** WARNING: Unable to verify timestamp for SAVRT.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SAVRT.SYS
    *** WARNING: Unable to verify timestamp for NavEx15.Sys
    *** ERROR: Module load completed but symbols could not be loaded for NavEx15.Sys

    MODULE_NAME: SAVRT

    FAULTING_MODULE: 804d7000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 430f857b

    BUGCHECK_STR: 0x19_20

    POOL_ADDRESS: unable to get nt!MmSpecialPoolStart
    unable to get nt!MmSpecialPoolEnd
    unable to get nt!MmPoolCodeStart
    unable to get nt!MmPoolCodeEnd
    e38eabe4

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    LAST_CONTROL_TRANSFER: from 8054b741 to 8053331e

    STACK_TEXT:
    WARNING: Stack unwind information not available. Following frames may be wrong.
    ed7227dc 8054b741 00000019 00000020 e38eabe4 nt+0x5c31e
    ed72282c 8054b0b9 e38eabec 00000000 ed72287c nt+0x74741
    ed72283c edfee02e e38eabec edfdb0ec e38eabf4 nt+0x740b9
    ed72287c ed4a02ea e46f7008 e397005d ed7228f4 SAVRT+0x4202e
    ed7228fc ed4a05a7 00000003 e1781860 00000000 NavEx15+0x3d2ea
    ed7229e8 edfcf0bf edffcfa0 e1781860 e397005d NavEx15+0x3d5a7
    ed7229ec edffcfa0 e1781860 e397005d e46ee010 SAVRT+0x230bf
    ed7229f0 e1781860 e397005d e46ee010 e46ee610 SAVRT+0x50fa0
    ed7229f4 e397005d e46ee010 e46ee610 00000003 0xe1781860
    ed7229f8 e46ee010 e46ee610 00000003 ed722a40 0xe397005d
    ed7229fc e46ee610 00000003 ed722a40 e3a1f010 0xe46ee010
    ed722a00 00000000 ed722a40 e3a1f010 e4a83ef8 0xe46ee610


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    SAVRT+4202e
    edfee02e ?? ???

    SYMBOL_STACK_INDEX: 3

    FOLLOWUP_NAME: MachineOwner

    SYMBOL_NAME: SAVRT+4202e

    IMAGE_NAME: SAVRT.SYS

    BUCKET_ID: WRONG_SYMBOLS

    Followup: MachineOwner
    ---------

    eax=ffdff13c ebx=e38eabe4 ecx=00000000 edx=00000000 esi=e38eabe4 edi=00000001
    eip=8053331e esp=ed7227c4 ebp=ed7227dc iopl=0 nv up ei ng nz na po nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000286
    nt+0x5c31e:
    8053331e 5d pop ebp
    GetPointerFromAddress: unable to read from 8055ee34
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_ETHREAD ***
    *** ***
    *************************************************************************
    853ca228: Unable to get thread contents
    start end module name
    804d7000 806eb100 nt ntoskrnl.exe Wed Mar 02 10:59:37 2005 (42250FF9)
    806ec000 806ffd80 hal hal.dll Wed Aug 04 15:59:04 2004 (41107B28)
    bac02000 bac24680 ks ks.sys Wed Aug 04 16:15:20 2004 (41107EF8)
    bac25000 bac521c0 SynTP SynTP.sys Fri May 21 12:52:39 2004 (40AD6EF7)
    bac53000 bac91580 airplus airplus.sys Mon Sep 08 18:06:35 2003 (3F5C388B)
    bac92000 bacb4e80 USBPORT USBPORT.SYS Wed Aug 04 16:08:34 2004 (41107D62)
    bacb5000 bacc8780 VIDEOPRT VIDEOPRT.SYS Wed Aug 04 16:07:04 2004 (41107D08)
    bacc9000 bad6f5c0 ialmnt5 ialmnt5.sys Wed Feb 11 05:17:05 2004 (40292E31)
    bada7000 bada7b80 Null Null.SYS Sat Aug 18 06:47:39 2001 (3B7D82EB)
    badcd000 badcdc00 audstub audstub.sys Sat Aug 18 06:59:40 2001 (3B7D85BC)
    badfc000 badfe900 Dxapi Dxapi.sys Sat Aug 18 06:53:19 2001 (3B7D843F)
    bae1e000 bae26700 wanarp wanarp.sys Wed Aug 04 16:04:57 2004 (41107C89)
    bae36000 bae38f80 mouhid mouhid.sys Sat Aug 18 06:47:57 2001 (3B7D82FD)
    bae42000 bae44580 hidusb hidusb.sys Sat Aug 18 07:02:16 2001 (3B7D8658)
    bae98000 baeb2580 Mup Mup.sys Wed Aug 04 16:15:20 2004 (41107EF8)
    baeb3000 baedfa80 NDIS NDIS.sys Wed Aug 04 16:14:27 2004 (41107EC3)
    baee0000 baef6780 KSecDD KSecDD.sys Wed Aug 04 15:59:45 2004 (41107B51)
    baef7000 baf1a000 Fastfat Fastfat.sys Wed Aug 04 16:14:15 2004 (41107EB7)
    baf1a000 baf2bf00 sr sr.sys Wed Aug 04 16:06:22 2004 (41107CDE)
    baf2c000 baf4a780 fltMgr fltMgr.sys Wed Aug 04 16:01:17 2004 (41107BAD)
    baf4b000 baf62480 atapi atapi.sys Wed Aug 04 15:59:41 2004 (41107B4D)
    baf63000 baf81880 ftdisk ftdisk.sys Sat Aug 18 06:52:41 2001 (3B7D8419)
    baf82000 baf9f480 pcmcia pcmcia.sys Wed Aug 04 16:07:45 2004 (41107D31)
    bafa0000 bafb0a80 pci pci.sys Wed Aug 04 16:07:45 2004 (41107D31)
    bafb1000 bafded80 ACPI ACPI.sys Wed Aug 04 16:07:35 2004 (41107D27)
    bf800000 bf9c1180 win32k win32k.sys Thu Oct 06 10:05:44 2005 (43446A58)
    bf9c2000 bf9d3580 dxg dxg.sys Wed Aug 04 16:00:51 2004 (41107B93)
    bf9d4000 bf9e2000 ialmrnt5 ialmrnt5.dll Wed Feb 11 05:10:06 2004 (40292C8E)
    bf9e2000 bfa01000 ialmdnt5 ialmdnt5.dll Wed Feb 11 05:09:59 2004 (40292C87)
    bfa01000 bfa1fe80 ialmdev5 ialmdev5.DLL Wed Feb 11 05:09:50 2004 (40292C7E)
    bfa20000 bfadb000 ialmdd5 ialmdd5.DLL Wed Feb 11 05:16:28 2004 (40292E0C)
    ed427000 ed450f00 kmixer kmixer.sys Wed Aug 04 16:07:46 2004 (41107D32)
    ed451000 ed462980 NAVENG NAVENG.Sys Tue Nov 29 10:03:55 2005 (438B9AEB)
    ed463000 ed518ec0 NavEx15 NavEx15.Sys Tue Nov 29 09:52:12 2005 (438B982C)
    edea3000 edee3100 HTTP HTTP.sys Sat Oct 09 09:48:20 2004 (41672744)
    edfac000 ee004000 SAVRT SAVRT.SYS Sat Aug 27 07:11:23 2005 (430F857B)
    ee301000 ee315400 wdmaud wdmaud.sys Wed Aug 04 16:15:03 2004 (41107EE7)
    ee47e000 ee4cf300 srv srv.sys Tue May 10 10:17:49 2005 (427FFDAD)
    ee4f8000 ee524400 mrxdav mrxdav.sys Wed Aug 04 16:00:49 2004 (41107B91)
    ee5ad000 ee5bbd80 sysaudio sysaudio.sys Wed Aug 04 16:15:54 2004 (41107F1A)
    ee621000 ee6236c0 mdmxsdk mdmxsdk.sys Thu Apr 10 06:48:53 2003 (3E948735)
    ee705000 ee734700 symidsco symidsco.sys Wed Jan 11 12:55:48 2006 (43C473B4)
    ee735000 ee75e000 SYMFW SYMFW.SYS Wed Jan 25 13:56:25 2006 (43D6F6E9)
    ee91e000 ee92a000 SYMIDS SYMIDS.SYS Wed Jan 25 13:56:25 2006 (43D6F6E9)
    ee92e000 ee939000 SYMNDIS SYMNDIS.SYS Wed Jan 25 13:56:24 2006 (43D6F6E8)
    ee93e000 ee948000 SYMREDRV SYMREDRV.SYS Wed Jan 25 13:56:26 2006 (43D6F6EA)
    eeaa6000 eeabb580 irda irda.sys Wed Aug 04 16:00:50 2004 (41107B92)
    eeb54000 eeb57280 ndisuio ndisuio.sys Wed Aug 04 16:03:10 2004 (41107C1E)
    eec74000 eec8b480 dump_atapi dump_atapi.sys Wed Aug 04 15:59:41 2004 (41107B4D)
    eed54000 eeda7000 eeCtrl eeCtrl.sys Wed Jan 25 10:00:57 2006 (43D6BFB9)
    eeda7000 eee15400 mrxsmb mrxsmb.sys Wed Jan 19 14:26:50 2005 (41EDE18A)
    eee16000 eee40a00 rdbss rdbss.sys Thu Oct 28 11:13:57 2004 (418047D5)
    eee41000 eee55000 SAVRTPEL SAVRTPEL.SYS Sat Aug 27 07:11:25 2005 (430F857D)
    eee55000 eeeb7000 SPBBCDrv SPBBCDrv.sys Fri Sep 16 08:21:24 2005 (4329F3E4)
    eeeb7000 eeed8d00 afd afd.sys Wed Aug 04 16:14:13 2004 (41107EB5)
    eeed9000 eef00c00 netbt netbt.sys Wed Aug 04 16:14:36 2004 (41107ECC)
    eef01000 eef23000 SYMEVENT SYMEVENT.SYS Tue Jan 17 06:53:50 2006 (43CC07DE)
    eef23000 eef43f00 ipnat ipnat.sys Thu Sep 30 08:28:36 2004 (415B3714)
    eef44000 eef7f000 SYMTDI SYMTDI.SYS Wed Jan 25 13:56:23 2006 (43D6F6E7)
    eef7f000 eefd6d80 tcpip tcpip.sys Fri Jan 13 12:28:12 2006 (43C7103C)
    eefd7000 eefe9400 ipsec ipsec.sys Wed Aug 04 16:14:27 2004 (41107EC3)
    f7114000 f7147200 update update.sys Wed Aug 04 15:58:32 2004 (41107B08)
    f71d8000 f71e8e00 psched psched.sys Wed Aug 04 16:04:16 2004 (41107C60)
    f71e9000 f71ff680 ndiswan ndiswan.sys Wed Aug 04 16:14:30 2004 (41107EC6)
    f7200000 f72a6a80 HSF_CNXT HSF_CNXT.sys Wed Mar 10 19:37:22 2004 (404EE1D2)
    f72a7000 f73a5480 HSF_DP HSF_DP.sys Wed Mar 10 19:35:31 2004 (404EE163)
    f73a6000 f73d6b80 HSFHWICH HSFHWICH.sys Wed Mar 10 19:40:25 2004 (404EE289)
    f73d7000 f73fa980 portcls portcls.sys Wed Aug 04 16:15:47 2004 (41107F13)
    f73fb000 f7442600 camcaud camcaud.sys Fri Apr 30 07:09:17 2004 (40916EFD)
    f7443000 f7486100 camchal camchal.sys Fri Apr 30 07:10:04 2004 (40916F2C)
    f7487000 f748fc00 isapnp isapnp.sys Sat Aug 18 06:58:01 2001 (3B7D8559)
    f7497000 f74a5e80 ohci1394 ohci1394.sys Wed Aug 04 16:10:05 2004 (41107DBD)
    f74a7000 f74b4000 1394BUS 1394BUS.SYS Wed Aug 04 16:10:03 2004 (41107DBB)
    f74b7000 f74c1500 MountMgr MountMgr.sys Wed Aug 04 15:58:29 2004 (41107B05)
    f74c7000 f74d3c80 VolSnap VolSnap.sys Wed Aug 04 16:00:14 2004 (41107B6E)
    f74d7000 f74dfe00 disk disk.sys Wed Aug 04 15:59:53 2004 (41107B59)
    f74e7000 f74f3200 CLASSPNP CLASSPNP.SYS Wed Aug 04 16:14:26 2004 (41107EC2)
    f74f7000 f7501580 agp440 agp440.sys Wed Aug 04 16:07:40 2004 (41107D2C)
    f7517000 f751fd00 intelppm intelppm.sys Wed Aug 04 15:59:19 2004 (41107B37)
    f7527000 f7531c00 bcm4sbxp bcm4sbxp.sys Sat Sep 27 03:41:10 2003 (3F747A36)
    f7537000 f7543e00 i8042prt i8042prt.sys Wed Aug 04 16:14:36 2004 (41107ECC)
    f7547000 f7551380 imapi imapi.sys Wed Aug 04 16:00:12 2004 (41107B6C)
    f7557000 f7563180 cdrom cdrom.sys Wed Aug 04 15:59:52 2004 (41107B58)
    f7567000 f7575080 redbook redbook.sys Wed Aug 04 15:59:34 2004 (41107B46)
    f7577000 f7585b80 drmk drmk.sys Wed Aug 04 16:07:54 2004 (41107D3A)
    f7587000 f7593880 rasl2tp rasl2tp.sys Wed Aug 04 16:14:21 2004 (41107EBD)
    f7597000 f75a1200 raspppoe raspppoe.sys Wed Aug 04 16:05:06 2004 (41107C92)
    f75a7000 f75b2d00 raspptp raspptp.sys Wed Aug 04 16:14:26 2004 (41107EC2)
    f75b7000 f75bf900 msgpc msgpc.sys Wed Aug 04 16:04:11 2004 (41107C5B)
    f75c7000 f75d0f00 termdd termdd.sys Wed Aug 04 15:58:52 2004 (41107B1C)
    f75d7000 f75e0480 NDProxy NDProxy.SYS Sat Aug 18 06:55:30 2001 (3B7D84C2)
    f75f7000 f7605100 usbhub usbhub.sys Wed Aug 04 16:08:40 2004 (41107D68)
    f7647000 f764f700 netbios netbios.sys Wed Aug 04 16:03:19 2004 (41107C27)
    f7677000 f767f880 Fips Fips.SYS Sat Aug 18 11:31:49 2001 (3B7DC585)
    f7697000 f769fd80 HIDCLASS HIDCLASS.SYS Wed Aug 04 16:08:18 2004 (41107D52)
    f76a7000 f76b6900 Cdfs Cdfs.SYS Wed Aug 04 16:14:09 2004 (41107EB1)
    f7707000 f770d200 PCIIDEX PCIIDEX.SYS Wed Aug 04 15:59:40 2004 (41107B4C)
    f770f000 f7713900 PartMgr PartMgr.sys Sat Aug 18 11:32:23 2001 (3B7DC5A7)
    f772f000 f7734000 usbuhci usbuhci.sys Wed Aug 04 16:08:34 2004 (41107D62)
    f7737000 f773d800 usbehci usbehci.sys Wed Aug 04 16:08:34 2004 (41107D62)
    f773f000 f7745000 kbdclass kbdclass.sys Wed Aug 04 15:58:32 2004 (41107B08)
    f7747000 f774ca00 mouclass mouclass.sys Wed Aug 04 15:58:32 2004 (41107B08)
    f774f000 f7756580 Modem Modem.SYS Wed Aug 04 16:08:04 2004 (41107D44)
    f7757000 f775bc80 rasirda rasirda.sys Sat Aug 18 06:51:29 2001 (3B7D83D1)
    f775f000 f7763880 TDI TDI.SYS Wed Aug 04 16:07:47 2004 (41107D33)
    f7767000 f776b580 ptilink ptilink.sys Sat Aug 18 06:49:53 2001 (3B7D8371)
    f776f000 f7773080 raspti raspti.sys Sat Aug 18 06:55:32 2001 (3B7D84C4)
    f77a7000 f77ac200 vga vga.sys Wed Aug 04 16:07:06 2004 (41107D0A)
    f77af000 f77b3a80 Msfs Msfs.SYS Wed Aug 04 16:00:37 2004 (41107B85)
    f77b7000 f77be880 Npfs Npfs.SYS Wed Aug 04 16:00:38 2004 (41107B86)
    f77cf000 f77d5500 usbprint usbprint.sys Wed Aug 04 16:01:23 2004 (41107BB3)
    f77d7000 f77dd180 HIDPARSE HIDPARSE.SYS Wed Aug 04 16:08:15 2004 (41107D4F)
    f77df000 f77e3500 watchdog watchdog.sys Wed Aug 04 16:07:32 2004 (41107D24)
    f77ff000 f7806000 SYMDNS SYMDNS.SYS Wed Jan 25 13:56:24 2006 (43D6F6E8)
    f7807000 f780d000 symlcbrd symlcbrd.sys Tue Feb 01 16:13:32 2005 (41FF1E0C)
    f7897000 f789a000 BOOTVID BOOTVID.dll Sat Aug 18 06:49:09 2001 (3B7D8345)
    f789b000 f789d480 compbatt compbatt.sys Sat Aug 18 06:57:58 2001 (3B7D8556)
    f789f000 f78a2700 BATTC BATTC.SYS Sat Aug 18 06:57:52 2001 (3B7D8550)
    f78a3000 f78a5d80 ACPIEC ACPIEC.sys Sat Aug 18 06:57:55 2001 (3B7D8553)
    f7917000 f7919880 pfc pfc.sys Sat Sep 20 09:47:22 2003 (3F6B958A)
    f7923000 f7925580 ndistapi ndistapi.sys Sat Aug 18 06:55:29 2001 (3B7D84C1)
    f792f000 f7932c80 mssmbios mssmbios.sys Wed Aug 04 16:07:47 2004 (41107D33)
    f7933000 f7936f00 SMBBATT SMBBATT.sys Wed Aug 04 16:07:34 2004 (41107D26)
    f796b000 f796d280 rasacd rasacd.sys Sat Aug 18 06:55:39 2001 (3B7D84CB)
    f7987000 f7988b80 kdcom kdcom.dll Sat Aug 18 06:49:10 2001 (3B7D8346)
    f7989000 f798a100 WMILIB WMILIB.SYS Sat Aug 18 07:07:23 2001 (3B7D878B)
    f798b000 f798c580 intelide intelide.sys Wed Aug 04 15:59:40 2004 (41107B4C)
    f798f000 f7990280 USBD USBD.SYS Sat Aug 18 07:02:58 2001 (3B7D8682)
    f7991000 f7992a80 SMBHC SMBHC.sys Sat Aug 18 06:57:54 2001 (3B7D8552)
    f7993000 f7994b00 SMBCLASS SMBCLASS.SYS Wed Aug 04 16:07:34 2004 (41107D26)
    f7995000 f7996b00 NTIDrvr NTIDrvr.sys Thu Jan 16 03:33:02 2003 (3E259B4E)
    f7997000 f7998100 swenum swenum.sys Wed Aug 04 15:58:41 2004 (41107B11)
    f799b000 f799cf00 Fs_Rec Fs_Rec.SYS Sat Aug 18 06:49:37 2001 (3B7D8361)
    f799d000 f799e080 Beep Beep.SYS Sat Aug 18 06:47:33 2001 (3B7D82E5)
    f799f000 f79a0080 mnmdd mnmdd.SYS Sat Aug 18 06:57:28 2001 (3B7D8538)
    f79a1000 f79a2080 RDPCDD RDPCDD.sys Sat Aug 18 06:46:56 2001 (3B7D82C0)
    f79a3000 f79a4100 dump_WMILIB dump_WMILIB.SYS Sat Aug 18 07:07:23 2001 (3B7D878B)
    f7a4f000 f7a4fd00 pciide pciide.sys Sat Aug 18 06:51:49 2001 (3B7D83E5)
    f7a50000 f7a50d80 OPRGHDLR OPRGHDLR.SYS Sat Aug 18 06:57:55 2001 (3B7D8553)
    f7b11000 f7b11d00 dxgthk dxgthk.sys Sat Aug 18 06:53:12 2001 (3B7D8438)

    Unloaded modules:
    ed427000 ed451000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ed619000 ed627000 EraserUtilDr
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    edee4000 edef6000 NAVENG.Sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    edef6000 edfac000 NavEx15.Sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ed4ef000 ed519000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ed4ef000 ed519000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ed4ef000 ed519000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ed659000 ed683000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ee214000 ee23e000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ee2de000 ee301000 aec.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7a1b000 f7a1d000 splitter.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    badee000 badef000 drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ee58d000 ee59a000 DMusic.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ee59d000 ee5ab000 swmidi.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7657000 f7667000 serial.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f779f000 f77a4000 Cdaudio.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7967000 f796a000 Sfloppy.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7797000 f779c000 Flpydisk.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f778f000 f7796000 Fdc.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    Closing open log file c:\symbols\debuglog.txt
     
  2. 2006/03/23
    jmatt

    jmatt Well-Known Member

    Joined:
    2002/01/12
    Messages:
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    Whilst waiting for someone who can read the log, here is some info that may help.

    Curing Laptop Overheating
    http://www.informationweek.com/story/showArticle.jhtml?articleID=60300177
    =================================
    event id 1003
    http://www.google.com.au/search?hl=en&q=event+id+1003&btnG=Search&meta=
    ================================
    This is a small extract from the links provided.
    http://www.ultratech-llc.com/KB/ASP/FileView.asp?File=/KB/BSOD.TXT
    http://www.ultratech-llc.com/KB/?File=BSOD.TXT
    http://www.microsoft.com/technet/tr...net/prodtechnol/winntas/tips/techrep/bsod.asp
    http://support.microsoft.com/?kbid=325011
    http://windows.about.com/library/weekly/aa030599.htm
    http://windows.about.com/gi/dynamic...crosoft.com/support/kb/articles/q192/4/63.asp
    http://labmice.techtarget.com/windowsxp/TroubleshootingXP/default.htm
    http://labmice.techtarget.com/windowsxp/TroubleshootingXP/error.htm
    http://sft-cyber.com/stoperrors.htm
    http://aumha.org/win5/kbestop.htm

    Troubleshooting Windows STOP Errors (BSOD) and Freezes

    The following issues are easily responsible for 99% of all system instability issues, particularly with Windows:

    • Bad or Flaky RAM
    • High CPU/Case temperatures (Insufficient cooling)
    • Bad Drivers (usually with el-cheapo hardware)
    • Inadequate or Dirty Power
    • Overclocking (some devices cannot run out of spec)
    • Improper Permissions/Rights (results in Access Denied)
    • Dirty Upgrade from Win9x/ME to 2000/XP
    • Virus Infection (can result in a wide variety of problems)
    • Incorrect jumper settings on your hard drive
    • Improperly terminated drivers and controller
    • Disabled or Misconfigured Services

    SYMPTOMS OF COMMON ISSUES

    • Bad Drivers ............ BSOD (Blue Screen of Death) or Spontaneous Reboot
    • Overheating ............ Spontaneous Reboot or System Freeze
    • Bad/Flaky RAM .......... Spontaneous Reboot or System Freeze or Failed Install
    • Dirty Power ............ Spontaneous Reboot or System Generated Errors
    • Inadequate Power ....... BSOD or Spontaneous Reboot or System Freeze
    • Overclocking ........... BSOD or Spontaneous Reboot or System Freeze
    • Improper Permissions ... BSOD or System Generated Errors
    • Dirty upgrade .......... BSOD or System Errors or Slowness or Erratic Behavior
    • Virus Infection ........ Inexplicable slowness or Highly Erratic Behavior
    • Wrong Drive Settings ... Inexplicable slowness or Failed Install or Long Boot times
    • Bad SCSI Termination ... Inexplicable slowness or Failed Install or Long Boot times
    • Disabled Services ...... Poor System Performance or Installation Problems or Limited OS Functionality

    Troubleshooting system lock-up problems
    http://www.legge40.freeserve.co.uk/Tips2.htm#LOCKUP
     

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  4. 2006/03/23
    mattman

    mattman Inactive Alumni

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    I'll 'ave a go :) ...and be aware that this is the first time I have really looked closely at one of these (I mainly work in 98). See if I can "work backwards" :)

    Whatever may be causing the problem has already been loaded and is running in the background.

    I don't know how to walk internal pools, but if you have an internal pool I would imagine that it would be quite hard to walk :).

    What I would try:
    See if you can make the crash happen. Call up an application or driver to cause the crash. Investigate the roots of that/those.

    Boot into Safe Mode and run some of the applications you know have been involved in the crash (open some files). You will not be able to utilize hardware (as you will know).

    Run or rerun your antivirus and spyware (are they up to date?). If you are in Safe Mode you can run them there.

    Go to Device Manager (any problems listed?), go to View -> Show hidden devices, investigate those.

    Maybe obvious, but a Windows file has become corrupted, a rogue or badly written program is running or a driver has been corrupted. (Any changes been made to the registry lately?)

    Maybe one of the XP people can see something here.

    Matt
     
    Last edited: 2006/03/23
  5. 2006/03/23
    Arie

    Arie Administrator Administrator Staff

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    You may want to set your system for a full memory dump, and post a log from that (once you get one).
     
    Arie,
    #4
  6. 2006/03/23
    cpc2004

    cpc2004 Inactive

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    Hi,

    You have to fix the symbol problem.

    Procedure
    c:\program files\debugging tools>kd -z C:\windows\minidump\minixxxxx-xx.dmp
    kd> .logopen c:\debuglog.txt
    kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols
    kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q

    Post your debuglog.txt here.
     

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