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Blue Sceen Error on Windows 7

Discussion in 'Windows 7' started by William, 2009/11/28.

  1. 2009/11/28
    William

    William Inactive Thread Starter

    Joined:
    2009/10/26
    Messages:
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    My friend had a blue screen error and this is the info on it.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1a
    BCP1: 00041790
    BCP2: C080217A
    BCP3: 0000FFFF
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    D:\Windows\Minidump\112309-35537-01.dmp
    D:\Users\Tyler\AppData\Local\Temp\WER-48297-0.sysdata.xml

    If the online privacy statement is not available, please read our privacy statement offline:
    D:\Windows\system32\en-US\erofflps.txt
     
    William,
    #1
  2. 2009/11/30
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    Download BlueScreenView.

    No installation required, just run the BlueScreenView.exe file.

    When scanning is done, click Edit > Select All from the menu.

    Next select File > Save Selected Items, and save the report as BSOD.txt.

    Open BSOD.txt in Notepad, copy all content, and paste it into a reply in this thread.


    Also: please enter your System Details. It helps us in answering your questions!
     
    Arie,
    #2


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