Windows Vista acer laptop not running right

dodopie · 2015/11/02

Hi my acer is just so slow anymore online and will no longer load the interactive weather map on the weather channel anymore but it used to just fine. I just had this thing cleaned out in the malware section so I'm just wondering if I have stuff on this laptop that is slowing it down? I keep the cookies cleared but dont know really what else to do???

Evan Omo · 2015/11/03

Hi dodopie. Lets see what is going on with your machine. Follow these steps to help make your computer run faster and more efficiently.

1. Click Start< Control Panel< Uninstall a Program and uninstall any programs that you do not use.

2. In Control Panel under Programs and Features click the link that says Turn Windows Features On or Off and uncheck all the checkboxes except for Games, Microsoft .NET Framework 3.0, Windows PowerShell, and Windows PowerShell Integrated Scripting Environment. Click Ok when you are done and then click on the Restart Now button when prompted. (If you use a Windows Feature that is listed then do not uncheck its checkbox)

3. Download and run ATF Cleaner. Save the program to your desktop. After the download completes, right click on the ATF Cleaner program and select Run as administrator. When it opens select all the checkboxes in the program then hit the Empty Selected button.

4. Run Disk Cleanup. Click Start< All Programs< Accessories< System Tools< Right click Disk Cleanup and select Run as administrator. When it is done calculating how much free space you can save make sure you check all the checkboxes except for Hibernation File Cleaner on the Disk Cleanup tab. Now click the More Options tab and under System Restore click the Cleanup button. When it asks you if you want to delete all but the most recent restore point click Yes. Now click Ok on the Disk Cleanup window to allow Disk Cleanup to remove unnecessary files from the computer.

5. Download and run the portable version of CCleaner. Save the zipped folder to your desktop. After you download the zipped folder on your desktop, right click the zipped folder and click Extract All. After the folder has been extracted open the regular folder. Run the CCleaner.exe program by right clicking on it and selecting Run as administrator. When you open the program, on the Windows tab select the following boxes:

Temporary Internet Files
History
Cookies
Recently Typed URLs
Index.dat files
Last Download Location
Empty Recycle Bin
Temporary Files
Clipboard
Memory Dumps
Chkdsk File Fragments
Windows Log Files
Old Prefetch Data
IIS Log Files

Once those checkboxes have been selected, click on the Applications tab and deselect all the checkboxes on that tab. Then click on the Analyze button. After CCleaner has finished analyzing how much hard drive space you can free up, click on the Run Cleaner button. CCleaner will tell you that this process will permanently delete files from your system, and are you sure you want to proceed? Click on Ok to have CCleaner remove all the junk files that it found. CCleaner will then remove those files and when it is done, it will tell you that the cleaning has finished. You can now close the CCleaner program.

(Understand, that by deleting Internet cookies using either CCleaner or ATF Cleaner, if you had set your Internet browser to save your login information to your online e-mail account as an example, then you will need to re-enter that information again in order to log into that account. Internet cookies are small pieces of information in the form of small text files that are downloaded to your computer when you visit websites. These text files save your login information, so by deleting your Internet cookies, your usernames and passwords for your online accounts will need to be typed in again. If you do not want to re-input this information again then do not remove your Internet cookies using CCleaner or ATF Cleaner).

6. Disable any Windows Services that you do not use by following, Black Vipers Services Guide.

7. Remove any scheduled tasks that you do not need running on the machine by following the instructions in this link, Descriptions of the scheduled tasks in Windows Vista.

8. Click Start< Right click Computer and click Properties. In the System Properties window click the Advanced tab< Under where it says Performance hit the settings button. In the Performance Options window click the Advanced tab and under Virtual Memory click the Change button. In the Virtual Memory window make sure your hard drive is selected and select the option that says System Managed Size and click the Set button. Now click Ok on the Virtual Memory window to close it. Now in the Performance Options window click the Data Execution Prevention tab and select the option that says Turn on DEP for all programs and services except those I select. After that is done click Ok on the Performance Options window to save the changes. Then in the System Properties window on the Advanced Tab under Startup and Recovery click on the Settings button. Under the System startup section uncheck both checkboxes that say Time to display list of operating systems and Time to display recovery options when needed. When done, click on Ok on all the windows to close them out and then reboot the computer.

9. Click Start< Control Panel< System and Maintenance< Power Options. Once the Power Options open select the High performance power plan.

10. You can disable the Windows Aero Interface if you do not care about all of the glass effects and clear borders for a speed improvement. Read this link, Disable Aero on Windows 7 or Vista.

11. To improve your Windows shutdown time, decrease the delay time when opening up menus, and close non responsive programs, I have provided a registry script that will improve these areas.

To run the registry script, click Start< All Programs< Accessories< Notepad. Once Notepad opens, copy and paste the text in bold red below:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Control Panel\Desktop]
"AutoEndTasks "= "1 "
"HungAppTimeout "= "2000 "
"MenuShowDelay "= "1 "
"WaitToKillAppTimeout "= "2000 "
"LowLevelHooksTimeout "= "2000 "
"ForegroundLockTimeout "=dword:00000000

[HKEY_CURRENT_USER\Control Panel\Mouse]
"MouseHoverTime "= "1 "

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control]
"WaitToKillServiceTimeout "= "2000 "

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control]
"WaitToKillServiceTimeout "= "2000 "

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control]
"WaitToKillServiceTimeout "= "2000 "

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem]
"NtfsDisable8dot3NameCreation "=dword:00000001
"NtfsDisableLastAccessUpdate "=dword:00000001

[HKEY_USERS\S-1-5-19\Control Panel\Desktop]
"AutoEndTasks "= "1 "
"HungAppTimeout "= "2000 "
"MenuShowDelay "= "1 "
"WaitToKillAppTimeout "= "2000 "

[HKEY_USERS\S-1-5-20\Control Panel\Desktop]
"AutoEndTasks "= "1 "
"HungAppTimeout "= "2000 "
"MenuShowDelay "= "1 "
"WaitToKillAppTimeout "= "2000"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System]
"VerboseStatus "= "1"

Then click on File< Save and save the file with the attributes as illustrated below.

Filename: Name.reg
Save as type: All Files
Encoding: ANSI

When done click on Save. Now close Notepad and navigate to where you saved your registry file. Double click on the registry file to run it. Click on Yes to continue and then click on Ok to confirm that the file has been imported into the registry.

12. If you find the secure desktop functionality in User Account Control annoying then you can disable it for a speed improvement. Read this link, Make User Account Control (UAC) Stop Blacking Out the Screen in Windows 10, 8, 7, or Vista or you can disable User Account Control for administrators only by reading this link, Disable User Account Control (UAC) For Administrators Only.

13. Run Check Disk on the hard drive to repair any errors in the file system. To do this click Start< Computer. Right click on your hard drive and click on Properties. Then once the hard drive properties dialog box opens, click on the Tools Tab. Under where it says Error-checking click on the Check Now button. Ensure that both the Automatically fix file system errors and the Scan for and attempt recovery of bad sectors checkboxes are both checked. After that is done click on the Start button. Check Disk will ask you to schedule the disk check when you restart your computer. Click on Yes to do this and then restart your computer to allow check disk to run.

14. Keep Windows up to date by following this guide, Using Windows Update. Once Windows has all the latest updates from Microsoft installed, follow this guide for Securing Internet Explorer .

15. Please download Autoruns. After you download the zipped folder on your desktop, right click the zipped folder and click Extract All. After the folder has been extracted open the regular folder. Run the autoruns.exe program by right clicking on it and selecting Run as administrator. When you open the program click the Logon Tab and remove any items that you do not need running on startup. Then post a screenshot of all the startup entries on the Logon Tab in your next reply.

16. Download and run TCP Optimizer. Save the program to your desktop and then run the program by right clicking on it and selecting Run as administrator. When the program opens, on the General Settings tab under Network Adapter selection click the option that says Modify all Network Adapters. Then at the bottom of the window where it says Choose settings, select the Optimal setting and click on Apply Changes. Click on Ok to confirm the changes and when prompted, reboot the computer for the changes to take effect.

17. Finally, please download SecurityCheck and save it to your desktop. Right click on SecurityCheck.exe and select Run as administrator to run the program. Follow the onscreen instructions. Post the results of the checkup text file in your next reply.

18. State how many processes are running in the Windows Task Manager.

Let me know how the computer is running after performing the above steps.

dodopie · 2015/11/03

ok while trying to remove programs from the control panel, I have found two that wont uninstall, one is avg web tuneup and the othere is browseforthecause which gives this message: error 1001. Exception occured while intializing the installation: System.IO FileNOtFoundException: Could not load file or assembly file:///c:\BrowseForTheCause.exe' or one of its dependencies. The system cannot find the file specified..

dodopie · 2015/11/03

also there are alot of programs that i dont know what i need and dont???

Evan Omo · 2015/11/03

Download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click the Go button and post the MiniToolBox log in your next reply.

Since you could not uninstall certain applications due to some program errors we will use another method of removing those applications.

Follow these steps:

1. Download the portable version of Revo Uninstaller. (The link is at the very bottom of the download page)

2. Save the folder to your desktop.

3. Once the program has finished downloading, locate the zipped folder, right click it and select Extract all.

4. After the folder has been extracted open up the folder and locate the revouninstaller.exe program.

5. Launch the program by right clicking on the revouninstaller.exe program and selecting Run as administrator and locate the application that you want to remove.

6. Highlight the entry and select Uninstall.

7. A window will come up asking you which mode you would like to use to remove the program.

8. Click on Advanced Mode and then click the Next button.

9. Follow the steps in the Wizard and make sure that you delete all files and registry entries that are found for the program.

10. If there is more than one entry in the programs list that you want to remove, then follow steps 6-9 again.

11. After the removal process finishes for all the programs that you wanted to remove, restart the computer.

12. Once the computer reboots, see if those applications have been fully removed from your machine.

dodopie · 2015/11/04

MiniToolBox by Farbar Version: 02-11-2015
Ran by jerry (administrator) on 04-11-2015 at 06:27:42
Running from "C:\Users\jerry\Downloads "
Microsoft® Windows Vistaâ„¢ Home Basic Service Pack 2 (X86)
Model: Aspire 5515 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings ": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings ": Firefox Proxy settings were reset.

========================= Hosts content: =================================
127.0.0.1 localhost
========================= IP Configuration: ================================

Atheros AR5007EG Wireless Network Adapter = Wireless Network Connection 2 (Connected)
Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0) = Local Area Connection (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : jerry-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : attlocal.net

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1E-EC-C6-63-A1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-23-4E-5F-8D-E9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2602:306:3688:b5f0:15c3:248e:85f:7434(Preferred)
Temporary IPv6 Address. . . . . . : 2602:306:3688:b5f0:f931:df:2dc4:4105(Preferred)
Link-local IPv6 Address . . . . . : fe80::15c3:248e:85f:7434%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.74(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, November 01, 2015 8:06:53 PM
Lease Expires . . . . . . . . . . : Thursday, November 05, 2015 6:15:44 AM
Default Gateway . . . . . . . . . : fe80::62c3:97ff:feb8:4d59%10
192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 76.73.6.108
50.7.75.28
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : isatap.attlocal.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.74%14(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 76.73.6.108
50.7.75.28
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{DE9AFCBE-FE56-4B25-B13E-9F59901372EC}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:3207:4b16:876:1eea:3f57:feb5(Preferred)
Link-local IPv6 Address . . . . . : fe80::876:1eea:3f57:feb5%11(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: UnKnown
Address: 76.73.6.108

Name: google.com.attlocal.net
Address: 50.7.75.22

Pinging google.com [2607:f8b0:4004:809::1008] from 2602:306:3688:b5f0:f931:df:2dc4:4105 with 32 bytes of data:

Reply from 2607:f8b0:4004:809::1008: time=56ms

Reply from 2607:f8b0:4004:809::1008: time=141ms

Ping statistics for 2607:f8b0:4004:809::1008:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 56ms, Maximum = 141ms, Average = 98ms

Server: UnKnown
Address: 76.73.6.108

Name: yahoo.com.attlocal.net
Address: 50.7.75.22

Pinging yahoo.com [2001:4998:44:204::a7] from 2602:306:3688:b5f0:f931:df:2dc4:4105 with 32 bytes of data:

Reply from 2001:4998:44:204::a7: time=107ms

Reply from 2001:4998:44:204::a7: time=117ms

Ping statistics for 2001:4998:44:204::a7:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 107ms, Maximum = 117ms, Average = 112ms

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
12 ...00 1e ec c6 63 a1 ...... Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
10 ...00 23 4e 5f 8d e9 ...... Atheros AR5007EG Wireless Network Adapter
1 ........................... Software Loopback Interface 1
14 ...00 00 00 00 00 00 00 e0 isatap.attlocal.net
13 ...00 00 00 00 00 00 00 e0 isatap.{DE9AFCBE-FE56-4B25-B13E-9F59901372EC}
11 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.74 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.74 281
192.168.1.74 255.255.255.255 On-link 192.168.1.74 281
192.168.1.255 255.255.255.255 On-link 192.168.1.74 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.74 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.74 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
10 281 ::/0 fe80::62c3:97ff:feb8:4d59
1 306 ::1/128 On-link
11 18 2001::/32 On-link
11 266 2001:0:3207:4b16:876:1eea:3f57:feb5/128
On-link
10 33 2602:306:3688:b5f0::/64 On-link
10 281 2602:306:3688:b5f0:15c3:248e:85f:7434/128
On-link
10 281 2602:306:3688:b5f0:f931:df:2dc4:4105/128
On-link
10 281 fe80::/64 On-link
11 266 fe80::/64 On-link
14 261 fe80::5efe:192.168.1.74/128
On-link
11 266 fe80::876:1eea:3f57:feb5/128
On-link
10 281 fe80::15c3:248e:85f:7434/128
On-link
1 306 ff00::/8 On-link
11 266 ff00::/8 On-link
10 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48640] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/03/2015 08:39:30 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language= "* ",processorArchitecture= "amd64 ",publicKeyToken= "6595b64144ccf1df ",type= "win32 ",version= "6.0.0.0 "1 ".
Dependent Assembly Microsoft.Windows.Common-Controls,language= "* ",processorArchitecture= "amd64 ",publicKeyToken= "6595b64144ccf1df ",type= "win32 ",version= "6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (11/03/2015 06:13:53 PM) (Source: MsiInstaller) (User: jerry-PC)
Description: Product: BrowseForTheCause -- Error 1001. Error 1001. Exception occurred while initializing the installation:
System.IO.FileNotFoundException: Could not load file or assembly 'file:///C:\Program Files\BrowseForTheCause\BrowseForTheCause.exe' or one of its dependencies. The system cannot find the file specified..(NULL)(NULL)(NULL)(NULL)

Error: (11/03/2015 06:06:46 PM) (Source: MsiInstaller) (User: jerry-PC)
Description: Product: BrowseForTheCause -- Error 1001. Error 1001. Exception occurred while initializing the installation:
System.IO.FileNotFoundException: Could not load file or assembly 'file:///C:\Program Files\BrowseForTheCause\BrowseForTheCause.exe' or one of its dependencies. The system cannot find the file specified..(NULL)(NULL)(NULL)(NULL)

Error: (11/03/2015 05:59:53 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {253ebf74-f43c-4c88-88a5-3e24ab2e7a29}

Error: (11/01/2015 08:08:18 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/01/2015 07:51:15 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/01/2015 07:38:28 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {d1fee3e2-8c62-48d2-9eab-86ce234d83d9}

Error: (11/01/2015 07:27:10 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {d1fee3e2-8c62-48d2-9eab-86ce234d83d9}

Error: (11/01/2015 07:00:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/01/2015 08:42:36 AM) (Source: MsiInstaller) (User: jerry-PC)
Description: Product: Sophos Virus Removal Tool -- Error 1606.Could not access network location data.

System errors:
=============

Microsoft Office Sessions:
=========================
Error: (11/03/2015 08:39:30 PM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language= "* ",processorArchitecture= "amd64 ",publicKeyToken= "6595b64144ccf1df ",type= "win32 ",version= "6.0.0.0 "C:\Users\jerry\Desktop\ccsetup511\CCleaner64.exe

Error: (11/03/2015 06:13:53 PM) (Source: MsiInstaller)(User: jerry-PC)
Description: Product: BrowseForTheCause -- Error 1001. Error 1001. Exception occurred while initializing the installation:
System.IO.FileNotFoundException: Could not load file or assembly 'file:///C:\Program Files\BrowseForTheCause\BrowseForTheCause.exe' or one of its dependencies. The system cannot find the file specified..(NULL)(NULL)(NULL)(NULL)

Error: (11/03/2015 06:06:46 PM) (Source: MsiInstaller)(User: jerry-PC)
Description: Product: BrowseForTheCause -- Error 1001. Error 1001. Exception occurred while initializing the installation:
System.IO.FileNotFoundException: Could not load file or assembly 'file:///C:\Program Files\BrowseForTheCause\BrowseForTheCause.exe' or one of its dependencies. The system cannot find the file specified..(NULL)(NULL)(NULL)(NULL)

Error: (11/03/2015 05:59:53 PM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {253ebf74-f43c-4c88-88a5-3e24ab2e7a29}

Error: (11/01/2015 08:08:18 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/01/2015 07:51:15 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/01/2015 07:38:28 PM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {d1fee3e2-8c62-48d2-9eab-86ce234d83d9}

Error: (11/01/2015 07:27:10 PM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {d1fee3e2-8c62-48d2-9eab-86ce234d83d9}

Error: (11/01/2015 07:00:52 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/01/2015 08:42:36 AM) (Source: MsiInstaller)(User: jerry-PC)
Description: Product: Sophos Virus Removal Tool -- Error 1606.Could not access network location data.(NULL)(NULL)(NULL)(NULL)

CodeIntegrity Errors:
===================================
Date: 2015-10-31 17:56:50.823
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

Date: 2015-10-31 17:56:49.762
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

Date: 2015-10-31 17:56:48.764
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

Date: 2015-10-31 17:56:47.781
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

Date: 2015-10-31 17:56:46.346
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

Date: 2015-10-31 17:56:45.238
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

Date: 2015-10-31 17:56:44.255
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

Date: 2015-10-31 17:56:43.257
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

Date: 2015-10-31 17:55:48.751
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

Date: 2015-10-31 17:55:47.752
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

Acer Mobility Center Plug-In (HKLM\...\{11316260-6666-467B-AC34-183FCB5D4335}) (Version: 3.0.3000 - Acer Inc.)
Acrobat.com (HKLM\...\{77DCDCE3-2DED-62F3-8154-05E745472D07}) (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Adobe AIR (HKLM\...\{00203668-8170-44A0-BE44-B632FA4D780F}) (Version: 1.0.8.4990 - Adobe Systems Inc.) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 1.0.4990 - Adobe Systems Inc.)
Adobe Flash Player 19 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 19.0.0.226 - Adobe Systems Incorporated)
Adobe Reader X (10.1.16) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.16 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824157129}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
ATI Catalyst Install Manager (HKLM\...\{67A8747E-0517-75EF-244F-9E219C440107}) (Version: 3.0.682.0 - ATI Technologies, Inc.)
AVG (HKLM\...\{39D67484-A153-4245-87BC-9E6FBBBD2A7D}) (Version: 16.4.7163 - AVG Technologies) Hidden
AVG 2016 (HKLM\...\{89AF3650-B012-4C6D-A14A-8357AE72357C}) (Version: 16.0.4457 - AVG Technologies) Hidden
AVG Protection (HKLM\...\AVG) (Version: 2016.4.7163 - AVG Technologies)
AVG Web TuneUp (HKLM\...\AVG Web TuneUp) (Version: 4.1.8.599 - AVG Technologies)
BrowseForTheCause (HKLM\...\{9B5462A7-44E9-4E92-A65F-55F6FEE5901A}) (Version: 1.0.0 - BrowseForTheCause)
Catalyst Control Center Core Implementation (HKLM\...\{071EA6A1-4189-3D9C-6B3F-0BE15495CE80}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (HKLM\...\{7E992D2F-5D9F-0A2A-302E-E4AC8FB79F47}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Graphics Full New (HKLM\...\{2B82EEF1-A86E-CE6A-E7E6-ED114131E383}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Graphics Light (HKLM\...\{EB18E9CE-A633-1192-BDF6-4EA15DA97785}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Graphics Previews Vista (HKLM\...\{09621381-D4B0-2D6A-AB14-E8CE4CD424D9}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center InstallProxy (HKLM\...\{9B35344F-7FA4-B6BA-E64B-930A5BDB9585}) (Version: 2008.0703.2236.38526 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization Chinese Standard (HKLM\...\{41802C9A-1BF6-9A4E-D903-C6587560D758}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Chinese Traditional (HKLM\...\{3A7D9B34-E8A9-A352-20C1-0607B1D5F8B6}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Czech (HKLM\...\{09D3675D-E1BB-1B3D-3F35-0338F7AAB0FD}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Danish (HKLM\...\{6A25BA91-82D1-0841-FC65-57CE27540922}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Dutch (HKLM\...\{C7D5F833-4603-B3A3-4DB7-178022D73CC6}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Finnish (HKLM\...\{C4FA4F86-63E8-9CD5-8CD3-25E4AC0E8861}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization French (HKLM\...\{285432CE-2033-7317-27FC-DFB027E24F33}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization German (HKLM\...\{AFE52E73-FADF-7AEC-9F2E-9C490C77AB61}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Greek (HKLM\...\{CC4AD2ED-C8C8-6548-BAB0-59058B3FA658}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Hungarian (HKLM\...\{EA78289C-35D1-10D4-CA0D-7C653B2E212A}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Italian (HKLM\...\{EAE06CC6-8838-CA77-347C-BD3E9DEC6C93}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Japanese (HKLM\...\{3A6CE5E6-7416-37A1-1DA2-2BCB0A9CF444}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Korean (HKLM\...\{ECA47E2A-51B0-2F2F-67D3-A2A0639092B1}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Norwegian (HKLM\...\{865A7423-1322-E68E-4604-BEB0EEBFB624}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Polish (HKLM\...\{7DDF474C-2AF9-4A3B-57E0-FBF31ED2C913}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Portuguese (HKLM\...\{08137BF5-9879-EBDA-6462-79D3C6D113B2}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Russian (HKLM\...\{6165BE73-8AC5-A2B6-8910-963387FE5B9B}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Spanish (HKLM\...\{3F9544A3-63B0-E523-D212-5C010368E492}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Swedish (HKLM\...\{C08B098D-E9A6-649F-120D-9263C0527C2E}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Thai (HKLM\...\{ED5085E1-BA8E-1464-2E3D-400086526EDE}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Catalyst Control Center Localization Turkish (HKLM\...\{84DB8DAE-531B-FDA4-E683-8C82F0F81F26}) (Version: 2008.0703.2236.38526 - ATI) Hidden
CCC Help Chinese Standard (HKLM\...\{1DE63D16-8A5E-74AB-1A5F-6E1834234229}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Chinese Traditional (HKLM\...\{29E1DB75-A926-D7A5-6773-E24477526D49}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Czech (HKLM\...\{72BBB36F-D323-0746-4F92-083E4C5EAC52}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Danish (HKLM\...\{2F3FC1A5-37B4-7685-7295-37FD1B3FE806}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Dutch (HKLM\...\{58D9BD9C-C96F-F308-5D72-371A9D3CC939}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help English (HKLM\...\{3A2536D9-53FF-CD79-F46C-9E3902D2EEBA}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Finnish (HKLM\...\{B16469A5-D2FA-A0C8-D371-2F4C8D5707D4}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help French (HKLM\...\{DF7A3C71-08FD-9154-BF1C-81BC491F4C2C}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help German (HKLM\...\{254C0471-5FDF-D591-1219-112ABECED882}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Greek (HKLM\...\{B483D67F-8223-F1C5-1CBD-59B13676019E}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Hungarian (HKLM\...\{C22EDAB3-B9C3-3189-6FE5-8DC4CFADED81}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Italian (HKLM\...\{A8176277-4272-EA16-CDAE-1E37C62E14B2}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Japanese (HKLM\...\{BC4FBC02-B2B7-ACCA-C983-FFF31FC3C1C9}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Korean (HKLM\...\{FFA58E6D-8053-18D7-C9BB-C76312C1E12C}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Norwegian (HKLM\...\{A9E38025-D8D8-FB5E-0DDB-12691243EF1F}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Polish (HKLM\...\{6BB99DE2-D79C-B223-8D4F-E3D80A478D0F}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Portuguese (HKLM\...\{32EBA2B9-23F8-82A8-E229-0F283EE902B0}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Russian (HKLM\...\{D5B90069-DC5F-E482-D86A-B0CBBBD0E50E}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Spanish (HKLM\...\{B463846D-85B8-5B31-59BD-AA68307ECC69}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Swedish (HKLM\...\{9FFC6670-6711-387B-3566-7D0DA1808531}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Thai (HKLM\...\{B7BA5747-159E-B1E7-B73D-E3B7575D783A}) (Version: 2008.0703.2235.38526 - ATI) Hidden
CCC Help Turkish (HKLM\...\{D04DA284-0680-277B-832E-B795D9302F8D}) (Version: 2008.0703.2235.38526 - ATI) Hidden
ccc-core-static (HKLM\...\{6A41CE62-8379-2A4D-E690-AA5D4DA8A279}) (Version: 2008.0703.2236.38526 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.10 - Piriform)
FMW 1 (HKLM\...\{F1EA36EA-6E73-465A-BCCB-F758EFD165A2}) (Version: 1.22.2 - AVG Technologies) Hidden
InterVideo WinDVD 8 (HKLM\...\{20471B27-D702-4FE8-8DEC-0702CC8C0A85}) (Version: 8.0-B9.574 - InterVideo Inc.) Hidden
InterVideo WinDVD 8 (HKLM\...\InstallShield_{20471B27-D702-4FE8-8DEC-0702CC8C0A85}) (Version: 8.0-B9.574 - InterVideo Inc.)
Java 8 Update 65 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218065F0}) (Version: 8.0.650.17 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.65.17 - Oracle Corporation) Hidden
Launch Manager (HKLM\...\LManager) (Version: - )
LightScribe 1.4.142.1 (HKLM\...\{CE386A4E-D0DA-4208-8235-BCE43275C694}) (Version: 1.4.142.1 - http://www.lightscribe.com) Hidden
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Word 2000 (HKLM\...\{00170409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.2720 - Microsoft Corporation)
Microsoft Works (HKLM\...\{6D52C408-B09A-4520-9B18-475B81D393F1}) (Version: 08.05.0818 - Microsoft Corporation)
Mozilla Firefox 35.0.1 (x86 en-US) (HKLM\...\Mozilla Firefox 35.0.1 (x86 en-US)) (Version: 35.0.1 - Mozilla)
Mozilla Firefox 39.0 (x86 en-US) (HKLM\...\Mozilla Firefox 39.0 (x86 en-US)) (Version: 39.0 - Mozilla)
Mozilla Firefox 41.0.2 (x86 en-US) (HKCU\...\Mozilla Firefox 41.0.2 (x86 en-US)) (Version: 41.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 34.0.5 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Realtek 8169 8168 8101E 8102E Ethernet Driver (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0000 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5657 - Realtek Semiconductor Corp.)
Skins (HKLM\...\{C63225DD-4956-D968-E563-30371AA23FD8}) (Version: 2008.0703.2236.38526 - ATI) Hidden
Sophos Virus Removal Tool (HKLM\...\{B829E117-D072-41EA-9606-9826A38D34C1}) (Version: 2.5.4 - Sophos Limited)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 11.0.2.0 - Synaptics)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 52%
Total physical RAM: 2813.25 MB
Available physical RAM: 1324.15 MB
Total Virtual: 5863.05 MB
Available Virtual: 4427.96 MB

========================= Partitions: =====================================

1 Drive c: (ACER) (Fixed) (Total:69.52 GB) (Free:41.98 GB) NTFS
2 Drive d: () (Fixed) (Total:69.52 GB) (Free:64.72 GB) NTFS

========================= Users: ========================================

User accounts for \\JERRY-PC

Administrator Guest jerry

**** End of log ****

dodopie · 2015/11/04

ok the revo got rid of the two programs i was having trouble with but now i still dont know which others i can get rid of? Also some of the others stuff you said for me to do like the black viper i do not understand at all, while i can rebuild a motor this is all greek to me so thats where i stopped. should i skip over the stuff i dont understand and run the stuff i do from your first list of things to do?

Evan Omo · 2015/11/04

Click Start< Control Panel< Uninstall a program and remove the following items:

Acrobat.com
Adobe AIR
BrowseForTheCause
Java 8 Update 65
Java Auto Updater
Launch Manager

Also some of the others stuff you said for me to do like the black viper i do not understand at all, while i can rebuild a motor this is all greek to me so thats where i stopped
Click to expand...

For the Black Vipers services, just follow and disable the services in the Safe category according to the website. If you need help on any other section just let me know and I can clarify it accordingly.

dodopie · 2015/11/05

ok i dont know how to do a screen shot for the autorun but here is the report from securty check
Results of screen317's Security Check version 1.011 --- 10/21/15
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 9
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG AntiVirus Free Edition
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
CCleaner
Adobe Flash Player 19.0.0.226
Adobe Reader 10.1.16 Adobe Reader out of Date!
Mozilla Firefox (39.0)
````````Process Check: objlist.exe by Laurent````````
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 6 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
also cant find the task manager? but the computer is running much better and i can now load the interactive weather map so something got fixed just wish i knew what.

Evan Omo · 2015/11/05

Download Adobe Reader 11.0.10.

Open Task Manager by pressing Ctrl, Shift and the Escape key combination.

For the Autoruns screenshot, here are instructions on how to take one, How to take a screenshot. Once you have saved the screenshot, upload the screenshot to http://imgur.com/ and post the link to the screenshot in your next reply.

dodopie · 2015/11/05

ok there was only this opened web page listed in the task manager so 1,
here is the link for the screenshot
http://imgur.com/gallery/Ia8y0zD/new

Evan Omo · 2015/11/05

In Autoruns remove the following items:

Realtek HD Audio Control Panel
Realtek Voice Manager
Catalyst Control Center
CCleaner

Then reboot the computer after removing those items. Let me know how the computer is running after removing those items. Did you follow my instructions ok on all the items that I had you do?

dodopie · 2015/11/06

this computer is running so much better but i didn't do all. Where you said to run the portable version of ccleaner, i had the regular ccleaner already on my computer and couldn't seem to get the portable version to download so i just used what i already had, I looked over the black viper stuff but still didn't understand it. Same with task scheduler, i don't know what i need and don't? and the user acount control i didnt do anything as i dont understand what black screen its talking about.

Evan Omo · 2015/11/06

Fair enough. Do you have any other concerns or would you consider this thread resolved?

dodopie · 2015/11/06

yes and thanks

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Windows Vista acer laptop not running right

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Windows Vista acer laptop not running right

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