Good advice given so far, but a few extra things to do for that EGDACCESS infection. Please download this customized version of HijackThis:...
Great place to test your port's 'availability' to outside sources. https://www.grc.com/x/ne.dll?bh0bkyd2 Click the proceed button, then All...
RegSeeker is a stand-alone app. Just delete it. ;)
Hi nargh, You should only have one antivirus program installed/running. They will often conflict with each other. Open msconfig and make...
First check to see if Norton Protected Storage is making copies of everything you delete. I believe you would see the option to access it when...
Hi Thundercracker, Your log appears clean. Please open HijackThis to the misc tools section, check both boxes next to Generate Startup list,...
You're very welcome. Happy to help. ;)
Everything looks fine, Shari. :)
That's great! :) I would like to check one more log to make sure nothing is hiding. Please SilentRunners.vbs Save it to the desktop....
Please download msconfig.reg to your desktop. Double click and allow it to merge with the registry. Reboot and see if those entries are gone.
Hi Ian, Sorry about the delay. I forgot to track this topic and failed to realize you posted. The startup log looks pretty normal. Only one...
Please download msconfig.bat to your desktop and run. Post the contents of the log it creates.
Still not showing up. :mad: Please download Startup Control Panel (the stand-alone is fine). Run it and see if those entries show up and can...
Oops....I took it down. If you still have the last one, just run it. If not, I uploaded again. ;)
Lets try this. Open msconfig and check those entries, then apply. If they stay checked, do NOT allow restart. Run the runs.bat again and post the log.
Everything appears to be in order. :confused: Please open msconfig, startup tab, make sure those two entries are visible and press...
I've uploaded another runs.bat to look at more keys (and re-visit others). Please download, run and post it's log.
Hi Shari, Log looks good. Fix the following. O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto Are...
For some reason the last runs.bat I uploaded didn't save the changes right and it was the same as one I had you run already. I've fixed that....
Yes, get the runs.bat from above. Is the Symantec NetDriver Monitor entry there? Can you right click that entry and delete it?
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