Please submit the following 2 files to the link below. C:\Program Files\America Online 9.0a\AOL.EXE C:\cpqs\scom\bak\srmclean.exe...
Ahh...looks as though our previous attempt at replacing ituneshelper.exe either failed, or it got re-infected, which would explain the rogue...
You're most welcome, Shell :)
Your best bet for right now, would be to open Automatic Updates via the Control Panel and turn them off. Then go directly to the Windows Update...
Welcome to WindowsBBS wrench :) You have a host of infections there. :eek: Please download AVG Anti-Spyware to your Desktop or to your...
The guard feature will only work during the 30 day trial period, as with some of the other features, and should be disabled at that time....
Hi mom2phoebe:) Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder. http://www.ewido.net/en/download/...
Wow, AVG missed all of the following infected files. C:\Program Files\Google\Google Talk\googletalk.exe C:\Program...
Logs look good. :) Many folks are using AVG Free or Antivir, and either Zone Alarm Free or Kerio Personal Firewall. All are good and...
Great! Navigate to and select the following key. HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks In the right pane,...
Are you comfortable using regedit?
Thanks for the files. Delete the following bak folders. C:\Program Files\EarthLink TotalAccess\bak C:\Program Files\QuickTime\bak C:\Program...
Please add the following files to a zipped file and submit them at the link below. C:\Program Files\EarthLink TotalAccess\TaskPanl.exe...
welcome to WindowsBBS Thazul :) Your log shows evidence of an AWF infection, which has thus far been present with the several other AxFree...
Ummm, unless I'm mistaken, you don't even have Service Pack 1 installed, let alone Service Pack 2, and the 60+ since SP2. You'll be updating for...
Welcome to WindowsBBS pleiades:) Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder....
Sounds great Jennifer. Glad I could help. :) Feel free to delete the tools we used and the logs. Let us know if problems return.
Glad to hear things are well. Happy to help. :) Logs look great as well. You can delete the logs and tools we used (FindAWF, FixAWF.bat,...
Please delete the bak folders from the following paths. C:\PROGRAM FILES\MESSENGER\BAK C:\PROGRAM FILES\MSNMESSENGER\BAK C:\WINDOWS\EHOME\BAK...
Just so you know, that qttask.exe file you submitted was indeed infected. Kaspersky Anti-Virus Results: qttask.exe-6440 Packed PE_Patch.UPX...
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