Welcome to WindowsBBS drewp2 :) Please go to jotti and upload the following file, click submit then wait for the results. Copy and paste them...
Scan again with HijackThis, place a check next to the following entry, then click Fix Checked. O16 - DPF:...
You're most welcome :)
Good to hear you've gotten things fixed. :) Command prompt method Click Start>Run type cmd and hit enter. At the command prompt, type cd...
Welcome to WindowsBBS pradche :) It doesn't look like the entire rapport.txt was posted. Please post it again. Then; Download ComboFix by...
It would be best to know the naming convention used for them, so that we don't delete anything that you wouldn't want deleted. What is the name of...
If those are the only picture files in the folder, I can give you a command to delete them all in one swoop from a command window. Is the file...
It sounds to me that your My Documents folder may have a corrupted file in it. Any chance you remember the last couple of things you saved to that...
Lets see where the system thinks your documents should be. Click Start>Run and type cmd then hit enter to open a command window. At the prompt,...
Welcome to WindowsBBS Funicula :) No visible infections in your log, although there are some things that need attention. First, your Java...
Welcome to WindowsBBS Gard :) Thanks for your input! I'm happy to hear that worked for you. If you'd like or need some assistance with your...
Yes, those are the correct logs. Thanks! Download ComboFix by sUBs from Here or Here, saving the file to your Desktop. Close all open...
You're not doing anything wrong. It's from the infection. If you've completed running SmitfraudFix, post the requested logs and we'll go from...
Hi Mark, I've just recieved a message from someone that had a problem very similar to yours. Their solution was to uninstall not only Google...
Right click>Open With>Browse>select Notepad2 and check the box labled 'Always open this file type with selected program' then click OK. txt file...
Looks clean. What kind of odd behavior are you having? Have you tried another mouse?
Hi jing014 :) wuauclt.exe is the process that manages Automatic Updates for Windows, if it's the legitimate file located in the...
Welcome to WindowsBBS dtofmfd :) Possibly a couple different tools needed. Lets start with this one. Download SmitfraudFix by S!Ri, saving it...
I agree ...... thanks for the update! :)
OK, lets try a Panda scan. Please go HERE to run Panda's ActiveScan Once you are on the Panda site click the Scan your PC now button A new...
Separate names with a comma.