Broni, The logs are pasted in below. The computer seems to be much more responsive now. However, still can't access the internet and the...
Neil, I saw the same article and downloaded and installed EMET5. My IE 11 immediately quit working. Rather than try to figure it all out I...
Broni, ComboFix wouldn't run the first time but it did after I renamed it. It took several hours to run and produce the log. Also, when I...
Broni, When I booted the computer this morning, I got a black screen recommending a "Startup Repair" which I did - but haven't noticed any...
[Inactive] Slow Laptop - No Internet Connection - Suspect Malware Hello again Broni. I'm helping my son's fiance with her laptop and it is...
Your question about 64bit drivers for you printer and scanner - yes on both counts. I Googled both with my W8.1 laptop and it detected the W8.1...
I teach 2 Picasa classes (Basics and Applications) at the retirement center where I live. A number of residents here use Picasa because of...
Office 365 is essentially a subscription, cloud application. Office 2013 is the PC based version that you only pay for once. Here is a pretty...
Thanks lj50. I did put the unit model # in but couldn't locate anything specific to power supply. However, the neighbor has decided to go with a...
ELL JAY 50, I followed the instructions but I don't know what I was supposed to be looking for. If it was to direct me to a HP Power Supply,...
Antik and Neil, Thanks for all your time and interest but I think I'm pulling the plug on this one. I've spent a lot of time on this and now...
I installed and ran Speccy. Under the Summary page I noted the following: CPU - 21 C, Motherboard - 34 C, Storage (Hitachi HD) - 33 C. You...
The unit is back operating normally but with the original problem of freezing requiring manual shutdown. Antik, I originally bypassed...
Thanks for the inputs. Antik - I don't have access to the computer til later in the day. I plan to bring it to my place so I can work on it...
Helping a neighbor with a W7 Home HP Desktop. Computer was very slow and would freeze from time to time requiring manual shut down. Did some...
Thanks for the input Neil. I tried Birdiebob's work around and it works fine.
Birdie Bob, I was using Tbird 24 and decided to move to v 31 while I was reading through your thread. After I opened my 31 install, I...
Sorry about that. I am marking it now.
Thanks Tony. I had done a bit of research and had figured out what the Teredo Tunnel did as far as allowing IP4 networks to communicate with IP6s...
Helping a friend with Windows 7 Home using Norton 360. When we run the Tune Up feature in Norton, it says "Detected Inoperable Device - Device...
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