Broni, Here is the FixLog.txt. Fix result of Farbar Recovery Scan Tool (x64) Version: 30-11-2017 Ran by louisa (01-12-2017 08:14:25) Run:1...
FARBAR FRST - Continued (I think I may have overlapped a bit.) ==================== One Month Modified files and folders ======== (If an entry...
FARBAR FRST Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 29-11-2017 Ran by louisa (administrator) on LOUISA-PC (30-11-2017...
Broni, Here is the Addition. Will send the other in another post. Should point out at the group that took over my friend's computer has an icon...
Broni, We're back. Ran the Combofix and it took several hours. However, I can't find a C:\ComboFix.txt file. There is a ComboFix folder that...
Broni, I am leaving shortly and will be gone for a week and will not have direct access to the problem computer. I could possibly use Team...
Broni, I noticed the files in the Malwarebytes text refer to quarantined. Should I have deleted them before getting the report? Malwarebytes -...
Broni, Malwarebytes Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 11/19/17 Scan Time: 9:15 PM Log File:...
Broni, When we started the computer, a dialog box titled Elite IT Backup appeared and I assume it was something downloaded by the IT Helpers and...
FARBAR Addition Additional scan result of Farbar Recovery Scan Tool (x64) Version: 18-11-2017 Ran by louisa (18-11-2017 14:44:32) Running from...
TXT - Second Part Helpdesk.exe 2017-11-16 16:04 - 2017-11-18 07:52 - 000000000 ____D C:\Users\louisa\AppData\Roaming\EliteIT-Notes 2017-11-16...
Broni, Helping a friend - Toshiba Laptop with Windows 7 - who got a call from an "IT Consultant" and agreed to pay their fee. They said they were...
Will go there shortly. Thanks Pete.
Helping a friend - Toshiba Laptop with Windows 7 - who got a call from an "IT Consultant" and agreed to pay their fee. They said they were going...
Thanks RL. I assume the "transfer" is part of the package. The transfer will be from a Windows 10 Pro to a Windows 10 Pro. I saw a video on...
Just bought a new PowerSpec (MicroCenter) desktop. It has intel processor which offered up a free download of PCMover Professional. It sounds...
I think I was editing my post as yours came in.
Great to know. I noted the following from retiredlearner's link: When I checked my laptop, W10 Pro, which I upgraded to the Fall Creator Edition...
Interesting reading. I wonder if the same would apply to extensions in email clients such as Thunderbird? I use three extensions which I like...
Thanks to all who responded. I still have been unable to upgrade the original install of Windows 10 (1511) to either the Anniversary Edition...
Separate names with a comma.
