Hi joe645. Please follow the instructions in my guide and post the requested logs in your next reply.
Well barring getting a real air compressor to blow out the debris, its a good alternative to using cans of compressed air. Any debris that has...
I've been using this product for blowing out electronics for over a year now and it does a great job, Metro ED500 DataVac 500-Watt 120 volt...
Ok that's good news about the clean boot. Now go back into the System Configuration Utility and set the Startup selection to Normal startup which...
Hi T&S. What is your budget for a new laptop?
Hi Joaquim. Does the computer turn off only when attempting to open video files? The first thing I would try is to Perform a clean boot in...
Well its a good thing I don't use Cortona anyway on the Windows 10 systems that I setup for clients.
Hi hawk22. If the computer freezes in the BIOS then its definitely a hardware issue. I would first turn off the computer, unplug all cables from...
Hi fkaramagi. I would first try Performing a clean boot in Windows and see if that helps. If your Start Menu is still not working then see if...
Hi Lynn. Try running the Microsoft Fixit program from this link, Fix problems with CD or DVD drives that can’t read or write media.
Ok fair enough then. Thanks for letting me know. :)
Can you post the error message when you attempt to open the program? If you indeed can't even open the program, have you tried opening the program...
Did you try using a different Internet browser or a different download link to download the program? Once you get the program downloaded, you...
That just sounds like you ran the System Update Readiness Tool. Did you go through and follow the rest of my instructions for running the Windows...
You are welcome. :) Are you satisfied with the conclusion of this thread?
You might try following my guide for repairing Windows 7 and see if you can successfully get those Windows Updates to install.
Well it could be that certain Windows Updates need to be installed first before others will install successfully. Plus running Windows Update on a...
Ok, so would you consider this thread resolved then?
Thanks for letting us know. :)
Hi TerryFox. I would first Perform a clean boot in Windows and see if the same issue occurs. Did this problem happen recently or has it been...
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