Hi Her log looks OK for the most part. Just a couple minor items. If Debbie is subscribed to a cell phone ringtone service (dada.net) you...
Ok. I'll watch for your replies. Tammy
Hi Looking good. :) Have the popups quit? Can you boot up to the Debbie account and run hijackthis, save log and post it here please....
Hi and welcome! :) You have yourself a couple infections. One being WebHancer (adware/hijacker) and a nasty email worm. Info regarding the...
Hi and thanks for the logs. Looking better. I guess you don't see your name in the log in window when you go to safe mode right? You see...
Hi Looks like improvment for sure! :) Did win32delfkil program I had you use work? I ask because it was one of the programs this trojan was...
Hi Me again... Let me know please if win32delfkil would not work either. I do suspect it is being affected in similar method hijackthis and...
KzTd: If needed do you have your origional XP CD? Does it have Service Pack 2 on it as well? Or is your CDs those recovery CD set that often...
Hi I don't know why that second file is not being re-created. That's OK. We'll lay off comboscan a bit. I can use other tools to get what I...
Hi Things are improving. :) You can delete inspect.zip and the Inspect folder. You can delete fix2.zip and fix2 folder. The log from...
KzTd No need for formatting yet. It may eventually be needed but I don't want to give up just yet. As for any fixes concerned please wait...
Hi Good log :) 1.) I have attached a file called fix2.zip Download & save the file to your desktop. Right click fix2.zip and choose...
Hi Thanks for the files. :) Hmmm That thing is firmly lodged isn't it! Download win32delfkil.exe from here:...
Hi Kieth, Glad to hear all is working well. Keep well & surf safe! Tammy
Hi Sounds like we are making good progress. :) That O7 line I had you look for & fix in hijackthis no longer exists because I fixed it...
Hi KzTd & welcome back :) Hiya Geri, Nice to meet you :) KzTd: Can you tell me what you have done so far please and if you have the logs...
HI It's OK. I don't need those files. I know what we are dealing with now thanks to the file list presented by comboscan. We are dealing...
Hi cmd.exe disabled too. :( How about msconfig? Also disabled? Download "Autoruns" from here:...
Hi Kieth, I can't see what we did would cause your address book to not work. Unless the incredimail address book is partly dependant on Office....
I forgot to mention my reply back may be delayed. We are having a real ripper of a storm and I may get knocked offline. I'll be back as soon as I...
Separate names with a comma.