If you right click dss.exe do you have the option Run as? If so, select it then select The following user, type in Administrator and enter the...
Welcome to WindowsBBS The King :) Please download Navilog1 by IL-MAFIOSO: Extract its contents to the desktop. Double click on...
Scan again with HijackThis and place a check next to the following entries, then click Fix Checked. O3 - Toolbar: Viewpoint Toolbar -...
Download ComboFix by sUBs from here, saving the file to your desktop. Highlight and copy the contents of the code box below and paste it into a...
Please navigate to C:\WINDOWS\Tasks then right click the file Scheduled scanning task.job and select Properties. What is the exact path in the...
Hi sassy :) There's little we can do to help without some logs to start with. Please read this topic, then post the appropriate logs. It's...
After looking at the Kaspersky results again, I see the infected deleted items are on 1 account ..... emails received from 3 different addresses....
While booted to the new(er) hard drive, use Windows Explorer (My Computer) to navigate to F:\Windows, right click the inf folder and rename to...
Ahhh ... it won't work that way then. Do you have both hard drives attached? Have they both been attached throughout your attempts of re-installing?
That error generally comes up if the user account being used does not have Administrative rights. Are you logged on to a limited user account?
Those logs look good. Good work! :) Lets make sure we haven't missed anything. Please do an online scan with Kaspersky WebScanner Click on...
I sure expected AVG-AS to find more than that. Are you sure that log is complete? Yes, all of those files can be removed from the Fonts folder....
I'm guessing that when you Shift+F10 to open a command window you have a prompt like the following? C:\> If so, you either need to change...
Please download and install HijackThis version 2.0.2, then create a new log and post. I'd like for you to also run Deckard's System Scanner and...
Hi Joe, Lets get a better look at things with another tool. Note: You must be logged onto an account with administrator privileges to...
Welcome to WindowsBBS irishluckboy :) Download ComboFix by sUBs from here or here, saving the file to your desktop. Close all open programs...
Empty the Norton quarantined files and your Outlook Express deleted items folder on all 3 accounts. Have you had any more infection notices?...
Hi crash :) Download ComboFix by sUBs from here or here, saving the file to your desktop. Close all open programs and windows Double click...
Highlight and copy the contents of the code box below and paste it into a blank notepad, then save it to your desktop as; Filename:...
The only thing I see is a couple of leftover rogue services. Lets get those removed. Click Start>Run and paste the following command, then hit...
Separate names with a comma.
