We're making great progress! :) Please post the C:\ComboFix.txt log before continuing with the following. First, verify that the shavon...
Make sure all external devices are disconnected, eg; printer, external drives, desktop speakers, anything usb other than keyboard/mouse, etc....
You're in good shape. Both infected items are in quarantine. C:\Documents and...
Hi paulshaw :) Spybot's TeaTimer can sometimes prevent HijackThis from fixing certain things. Please disable TeaTimer for now until you are...
Hi RED2GAUGE, I'm analyzing your WMI report and need to see the .log file created. I don't want you to post it due to the nature of some of the...
They are legitimate HP files and are there for use by an HP application. They are flagged as riskware or process tools because of the abilities...
Please logon to the same account from which you ran the dss scan and run the following script (Administrator account?). Highlight and copy the...
Welcome to WindowsBBS rkeps31 :) Please read this link and create a new topic in the Removing Spyware and Viruses forum with the appropriate...
Did you double check the USB Controller entry after reboot to make sure it re-installed successfully? Probably should run an online scan to...
Hi Spanks :) First, please delete the outdated version of HijackThis you have, then download the HijackThis Installer from here, then run a...
Please close all open applications, reset the system date to Oct 6, 2007 then run a new dss scan. Set the date back to current and post the log...
Looks good Den. Did you disable the following device? Universal Serial Bus (USB) Controller If not, open the device manager and see if...
Did you try the tip shown there? Since you have restored the original MS HOSTS file, I'm not sure why you're still experiencing the behavior....
I'm happy to hear that. You're most welcome Mary! :)
Please upload the following file to my submission channel. Leave a link back to this topic. C:\Windows\System32\sysvideo32.dll Thanks!...
Hi wirekid29 :) Download Deckard's System Scanner (dss.exe) and save it to your desktop. Close all applications and windows. Double click...
Hmmm .... on the Jeanine account, does the registry editor open if you click Start>Run and type regedit then hit enter? Please right click the...
Delete the Symantec quarantined items and empty the recycle bin. That's it! :) How's it running now?
Run disk cleanup, then disk check, then defragment and let me know if there's any improvement. Post back if you need how-to's for any of those.
Thanks for pointing out my typo. ;) Scan again with HijackThis and fix the following entry. O2 - BHO: (no name) -...
Separate names with a comma.
