Again, on Mom's account; Download SWREG.exe and save it to the desktop. Highlight and copy the contents of the code box below to a blank...
I rather doubt just running ComboFix was sufficient. Please re-read the instructions in my last reply and post the requested logs.
Click Start>Run and type eventvwr.msc then hit enter to open the Event Viewer console. Select Application in the left column, then look for errors...
Download SmitfraudFix by S!Ri, saving it to the desktop. Restart the computer in Safe Mode by tapping the F8 key upon startup and selecting...
If you have not already uninstalled Norton, and it's not giving you errors, don't uninstall it or run the cleanup tool. Just proceed with the...
Highlight and copy the contents of the code box below to a blank notepad. Save it to the desktop as; Filename: fix.reg Save as type: All Files...
Welcome to WindowsBBS davidwlay :) We need to get a better look at things. First, you need to get an updated version of HijackThis. Please...
Try holding down both shift keys for 8 seconds.
That batch at least showed me where the problem is, and it's on the current user key we're trying to change. Lets see if we can do this without...
Click Tools from your IE Browser's menu, then select Internet Options. Select the Advanced tab. Scroll down and verify 'Play sounds in web pages'...
Oops ........thanks Pete. Fixed. :o
Got it! It's late now, so I'll try to look it over tomorrow evening and let you know something.
removed - noahdfear
Hi shammie :) I only see one suspicious thing in those logs. Scan again with HijackThis, place a check next to the following entry, close all...
I see nothing in those logs to suggest a problem. Download ATF Cleaner by Atribune and save it to your Desktop. Double click ATF-Cleaner.exe to...
Happy to help, Paul. :)
I wouldn't recommend it. It will zap the hp tools, and anything infected within system restore points can easily be removed just by clearing the...
Seems to be in order. Lets try this. On Mom's account; Highlight and copy the contents of the code box below to a blank notepad. Save it to the...
You can install the update. It shouldn't have any effect on what we're doing. I didn't receive your email. Please re-send.
Since you have Killbox, Highlight and copy the bolded list of files below. C:\Documents and Settings\All Users\Application Data\Bin\bin.dll...
Separate names with a comma.